HAVEN
HAVEN is a 50-year-old Oakland County, Michigan nonprofit that provides crisis support, emergency shelter, counseling, forensic nursing, court advocacy, prevention education, and transitional housing exclusively to survivors of intimate partner violence and sexual assault, free of charge.
- Company typePrivate
- Founded1975
- HeadquartersPontiac, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What HAVEN does
HAVEN is a 50-year-old nonprofit organization headquartered in Pontiac, Michigan, that delivers comprehensive services exclusively to survivors of intimate partner violence (IPV) and sexual assault (SA) in Oakland County. Founded in 1975 as Oakland County's first sexual assault counseling program within the YMCA of Pontiac, HAVEN incorporated as an independent private nonprofit in 1982 and has since expanded to serve adults and children of all genders and orientations. The organization operates from a 36,000 sq. ft. facility in Pontiac built on the Family Justice Center model — which consolidates all services under one roof — replacing the original shelter destroyed by fire in 1999 and expanded in 2015. As the only Oakland County provider of advocacy, education, counseling, and shelter exclusively for IPV/SA survivors, HAVEN has held that monopoly position for over four decades.
The service portfolio includes a 24/7 crisis and support line (local 248.334.1274 and toll-free 877.922.1274), a 16-bedroom emergency residential shelter with shared common areas and a secure outdoor playground, trauma-informed individual and group counseling (in-person and via telehealth), forensic nursing examinations through the START (Safe Therapeutic Assault Response Team) program available 24/7 without insurance requirements, court advocacy with Personal Protection Order (PPO) assistance, prevention education programming for pre-K through college students and professional cohorts, and a Client Supportive Services program offering transitional housing for up to 24 months, financial literacy, employment support, and the Farber Family Pet Center for companion animals. Technology infrastructure consists of an iCarol-powered online chat service with live crisis counselors (developed in partnership with DeafCan! and Deaf Women's Advocacy Services), the proprietary 'Helping Kids Help Themselves' child sexual abuse prevention curriculum delivered via the 'Daisy Tells A Secret' video in English, Spanish, and American Sign Language, and the 24-hour HAVEN University Core Skills & Values Training required for all staff, volunteers, and interns. HAVEN's institutional intellectual property includes the Coordinated Community Approach to IPV, developed in 1993 and adopted as the national model.
HAVEN's revenue model is donation-dependent, with all services delivered at no cost to survivors. Funding flows from individual donations (online, mail, phone), annual fundraising campaigns ($1,626,542 in 2025; $1,679,199 in 2024; $1,362,322 in 2023; $1,529,624 in 2022), corporate matching gifts, grants, planned giving (wills, bequests, charitable gift annuities, IRA rollovers, donor-advised funds), and endowment funds (named funds at a $20,000 minimum). The go-to-market motion is community-led: survivors reach HAVEN through crisis line screening, community partner referrals, and walk-in shelter access, while outreach and prevention programs target schools, healthcare professionals, law enforcement, faith-based leaders, and businesses throughout Oakland County. The organization supplements direct delivery via the Resource & Community Partnership network of 30+ service partners and co-responds to high-lethality cases through High Risk Response Teams with Farmington Hills (since 2013) and Auburn Hills (since 2017).
HAVEN firmographics
Firmographics- Name
- HAVEN
- Legal name
- HAVEN
- Website
- https://haven-oakland.org
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- HAVEN is a 50-year-old Oakland County, Michigan nonprofit that provides crisis support, emergency shelter, counseling, forensic nursing, court advocacy, prevention education, and transitional housing exclusively to survivors of intimate partner violence and sexual assault, free of charge.
- Ownership category
- akta.pro rank
HAVEN industry classification
Industry- Product category
- Domestic Violence and Sexual Assault Services
- NAICS
- Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (62412), Outpatient Mental Health and Substance Abuse Centers (621420)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Domestic Violence & Abuse Support Services (BPAGAEAD)
- akta.pro secondary industries
- Housing Assistance & Homeless Services (BPAGAEAB), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Wraparound Student Support & Case Management Services (At-Risk K–12) (EDAJAEAJ)
Keywords
Where HAVEN is headquartered
LocationHeadquarters
- HQ city
- Pontiac
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
HAVEN business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Individual Donations: HAVEN relies on individual donations through online portals, mail, and phone. Services are provided at no cost to survivors, funded by community generosity.
- Annual Fundraising Campaigns: HAVEN conducts annual campaign fund drives and raises funds through events. Fundraising totaled $1,626,542 in 2025, $1,679,199 in 2024, $1,362,322 in 2023, and $1,529,624 in 2022.
- Planned Giving and Endowments: HAVEN accepts planned gifts through wills, bequests, charitable gift annuities, IRA rollovers, donor-advised funds, and endowment funds. Named endowment funds can be established with a minimum gift of $20,000.
- Corporate Matching Gifts: HAVEN maximizes donations through employer gift matching programs, with over 65% of employers offering matching programs.
- Grants: HAVEN receives grant funding, including a 3-year grant to increase ability to serve deaf victims (2009).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Others | Free Services for Survivors |
Go-to-market motion1 record
Distribution channels7 records
Marketing channels6 records
HAVEN product offering
Product offeringCore offering
HAVEN is a nonprofit organization that provides comprehensive programs to support survivors of intimate partner violence and sexual assault. Its core offerings include a 24-hour crisis support line, a 16-bedroom emergency shelter, trauma-informed counseling, forensic nursing examinations, court advocacy with Personal Protection Order assistance, prevention education, transitional housing, and youth services — all delivered free of charge from a 36,000 sq. ft. Family Justice Center facility in Pontiac, Michigan.
Product overview
HAVEN is a nonprofit organization providing comprehensive programs to promote violence-free homes and communities. The organization operates as a unified service provider rather than a technology product company, offering an integrated suite of survivor support programs including a 24-hour Crisis and Support Line, 16-bedroom Residential Emergency Shelter, trauma-informed Counseling Services, forensic nursing through the START program, Prevention Education, Court Advocacy with PPO assistance, Client Supportive Services with transitional housing, Youth Services, and the Survivor Speakers Bureau. These services are delivered free of charge from HAVEN's 36,000 sq. ft. Family Justice Center facility, with additional remote and community-based delivery options.
Differentiator
Problem solved
Functional benefit
Products and services
- Crisis and Support Line 24-hour crisis intervention hotline providing emotional support, information, referrals, and screening for services for victims of intimate partner violence and sexual assault.
- Residential Emergency Shelter 24-hour emergency shelter providing short-term housing for survivors of intimate partner violence and/or sexual assault and their children, featuring 16 bedrooms, common areas, meditation room, children's play area, and secure outdoor playground.
- Counseling Services
Quantifiable outcome
- Over 30,000 services provided annually at no cost to survivors
- +2 more outcomes
Companies that use HAVEN
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles3 records
HAVEN technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
HAVEN partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor and core.
- Cooper StandardminorPartnership to complete construction of residential playground in memory of Darien Locklear.
- Oakland University and Training Institute on Strangulation PreventionminorCollaboration to host Strangulation: The Last Warning Shot training event.
- Auburn HillsminorLaunched High Risk Response Team to improve outcomes for survivors of intimate partner and sexual violence.
- Farber FamilyminorDonation to establish the Farber Family Pet Center to provide secure place for companion animals of survivors living in shelter.
- Farmington HillscorePartnership to provide more comprehensive response to high lethality intimate partner violence cases, becoming the Farmington Hills High Risk Response Team.
- MI Young Farmers CoalitionminorPartnership to start the HAVEN Garden Project, providing garden space for survivors.
- DeafCan! and Deaf Women's Advocacy ServicescorePartnership to serve deaf victims of intimate partner violence and sexual assault. Developed and launched online chat program with live crisis counselors accessible to deaf individuals. PAH! collaboration formed to increase ability to serve deaf victims.
- 30+ Community Service PartnerscoreResource & Community Partnership program connecting clients to community partners for housing, education, financial management and medical care.
Scale indicators7 records
Recent moves7 records
Expansion highlights5 records
HAVEN competitors and assessment
Company assessmentDirect peers
- SafeHouse Center: SafeHouse Center in Washtenaw County, Michigan provides emergency shelter, counseling, and advocacy for IPV/SA survivors, making it the closest in-state regional peer operating under a similar Family Justice-style integrated model.
- Safe Horizon: Safe Horizon is a large New York-based nonprofit providing shelter, counseling, court advocacy, and prevention education for survivors of domestic violence and sexual assault, making it a closely matched direct peer in scope and service mix.
- Turning Point, Inc. Turning Point operates domestic violence and sexual assault services in Macomb County, Michigan, with comparable 24-hour crisis lines, shelter, forensic nursing, and prevention education serving a suburban Detroit-area population.
- YWCA Southeastern Michigan: YWCA SEM operates domestic violence shelters and sexual assault services across southeastern Michigan, including Oakland County-adjacent regions, providing directly comparable IPV/SA crisis, shelter, and advocacy programming.
Broad incumbents
- RAINN: RAINN is the largest national anti-sexual-violence organization, operating the National Sexual Assault Hotline and providing prevention education. It is a broad incumbent peer overlapping with HAVEN's sexual assault counseling and START forensic program.
- National Domestic Violence Hotline: The National Domestic Violence Hotline provides 24/7 crisis intervention and referral services nationally, directly overlapping with HAVEN's crisis line function and serving as a complementary resource for survivors outside Oakland County.
Regional players
- Alpha Family Center of Michigan: Alpha Family Center provides shelter and supportive services for survivors of domestic violence in Michigan, serving as a regional peer with comparable IPV shelter and case management services.
- Jewish Family Service of Metropolitan Detroit: JFS Detroit is a regional nonprofit providing counseling and case management for vulnerable populations in the Detroit metropolitan area, overlapping with HAVEN's counseling and supportive service offerings in the same geography.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
HAVEN social profiles
Digital presenceHAVEN financial estimates
Financial estimateRevenue estimate
Valuation estimate
HAVEN leadership team
Management profileNumber of profiles
Profiles6 records
HAVEN funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
HAVEN M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about HAVEN
What does HAVEN do?
HAVEN is a nonprofit organization that provides comprehensive programs to support survivors of intimate partner violence and sexual assault. Its core offerings include a 24-hour crisis support line, a 16-bedroom emergency shelter, trauma-informed counseling, forensic nursing examinations, court advocacy with Personal Protection Order assistance, prevention education, transitional housing, and youth services — all delivered free of charge from a 36,000 sq. ft. Family Justice Center facility in Pontiac, Michigan.
Is HAVEN a public or private company?
HAVEN is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was HAVEN founded?
HAVEN was founded in 1975. It employs 11 to 50 people.
Where is HAVEN based?
HAVEN is headquartered in Pontiac, United States, in the North America region.
How does HAVEN make money?
Five revenue lines are on record. Individual Donations are the primary driver. The others are annual Fundraising Campaigns, planned Giving and Endowments, corporate Matching Gifts and grants.
Who are HAVEN's main competitors?
Direct peers on record are SafeHouse Center, Safe Horizon, Turning Point, Inc. and YWCA Southeastern Michigan. Broad incumbents are RAINN and National Domestic Violence Hotline. Regional players are Alpha Family Center of Michigan and Jewish Family Service of Metropolitan Detroit.
Does HAVEN have an API?
No public API is recorded for HAVEN.
What industry is HAVEN in?
HAVEN's product category is Domestic Violence and Sexual Assault Services. Its primary akta.pro industry code is BPAGAEAD, Domestic Violence & Abuse Support Services, with a secondary code of BPAGAEAB, Housing Assistance & Homeless Services. Its NAICS code is 62422 and its SIC code is 8300.