Mitra Kasih Perkasa

What Mitra Kasih Perkasa does

PT Mitra Kasih Perkasa (MKP) is an Indonesian digital infrastructure company founded in 2019 and headquartered in Semarang, Indonesia, that builds e-ticketing, e-payment, and transaction-orchestration platforms for the transport, tourism, and government sectors. The company processes over 90 million cumulative transactions across its network, with 2024 alone accounting for more than 2 million transactions and approximately 4 trillion IDR in total processing volume. MKP holds the SE-DJPL No. 33/2023 certification from Indonesia's Directorate General of Sea Transportation — making it the first company authorized as a certified digital ticket operator for ferry and sea transport — alongside ISO 27001 and ISO 9001 certifications.

MKP's product portfolio includes Tiketkapal.com (a dedicated ferry and sea-transport booking portal), payment gateway and aggregator services, smart ID scanning infrastructure, billing management systems (BMS) for local water utilities (PDAMs) and government entities, and a banking-as-a-service offering developed in partnership with Bankware Global. The underlying platform is integrated into the mobile applications of Indonesia's top three banks — BCA, Mandiri, and BRI — and connects to 16 financial institutions in total, as well as to Telkomsel on the telecom side and operators including PELNI (1,300+ routes) and BP Batam on the transport side.

The business model is primarily transaction-fee based: MKP earns a take rate on ticketing and payment processing volume flowing through its rails, supplemented by software and integration fees from enterprise and government clients. Co-founders Nicholas Anggada (CEO) and Irawan (Co-CEO) lead a team of 51–100 employees, with strategic backing from the Salim Group, one of Indonesia's largest conglomerates. The company is private and has not disclosed external funding rounds, indicating reliance on Salim Group capital and operating cash flow.

Name

Mitra Kasih Perkasa

Legal name

PT Mitra Kasih Perkasa

Website

https://mitrakasihperkasa.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

51–100 employees

Short description

PT Mitra Kasih Perkasa is an Indonesian digital infrastructure company providing e-ticketing, e-payment, and transaction-orchestration platforms for transport, tourism, and government, embedded in Indonesia's top three mobile banking platforms and processing over 90 million cumulative transactions.

Ownership category

akta.pro rank

Product category

Travel Technology and Digital Payment Solutions

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Support Activities for Transportation (488)

SIC

Finance Services (6199)

akta.pro primary industry

Corporate Mobility & Ground Transport Management (THALANAI)

akta.pro secondary industries

mPOS & SoftPOS (Tap-to-Phone) Solutions (FSAMADAB), Mobile POS (mPOS) Devices & Handheld Terminals (HDACAKAB), Infrastructure Planning, Capital Programs & Project Delivery Offices (PMOs) (BPAIALAJ)

Keywords

• E-ticketing solutions
• E-payment systems
• Digital ticketing platform
• Smart parking systems
• Mobile payment processing

Headquarters

HQ city

Semarang

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. E-Ticketing Transaction Fees: MKP earns transaction fees from each ticket sold through its e-ticketing platform across ports, tourism destinations, and ferry operators. Revenue scales with passenger volume processed through the system.
2. Digital Payment Processing: Revenue generated from payment processing through its mobile POS (MPOS), QRIS acceptance, and multi-issuer single settlement services across merchant networks, parking, and retail environments.
3. Billing Management System (BMS) Subscriptions: BMS platform provided to government entities (local governments, PDAMs, market operators) for digital retribution collection, generating recurring subscription fees for system access and support.
4. Professional Services & Implementation: Fees charged for deployment, integration, onboarding, and ongoing technical support to port operators, government agencies, and enterprise clients implementing MKP's systems.
5. Bank-as-a-Service (BaaS) Licensing: MKP Mobile business unit provides BaaS infrastructure to financial institutions, enabling modular API-driven banking capabilities. Revenue model based on platform licensing and transaction processing.

Go-to-market motion3 records

Distribution channels11 records

Marketing channels7 records

Core offering

PT Mitra Kasih Perkasa (MKP) is an Indonesian traffic-intelligence technology company that builds and operates an integrated ecosystem of e-ticketing, boarding management, smart parking, digital billing, and e-payment solutions across transportation (PELNI ferries, ports), tourism (temples, villages, attractions), and government services (utilities, market retribution). Its offerings are delivered via WebView Lifestyle integrations embedded in the apps of Indonesia's leading banks and telecoms, alongside its own consumer platforms such as Tiketkapal.com and Tessera, with Bank-as-a-Service (BaaS) provided through its MKP Mobile business unit.

Product overview

Mitra Kasih Perkasa (MKP) operates as a Traffic Intelligence technology company offering an integrated ecosystem of e-ticketing, e-payment, and smart mobility solutions organized across three business units: Travel Tech (Tessera web booking, Public Transport, Tourism), Mobile (Banking Service, MyBills, MycroBank, MycroATM, Bank-as-a-Service), and Apps2Pay (MKPOS Merchant Apps, MINT Lifestyles, Billing Management System). The company provides end-to-end solutions through five core pillars: Issuance, Validation, Payment, Distribution, and Data Analytics, powered by the Unified Dashboard for real-time monitoring. Key products include Tiketkapal.com consumer app, the certified MKP Boarding Management System, smart Parking System with tap-in/tap-out gates, and WebView Lifestyle integrations embedded in Indonesia's top mobile banking platforms serving hundreds of millions of transactions monthly.

Differentiator

Problem solved

Functional benefit

Brands

• Tiketkapal.com: Online ferry ticket booking platform launched in February 2024, available on iOS and Android, enabling passengers to purchase ferry tickets and access boarding passes digitally.
• Tessera
• Billing Management System (BMS)
• MyBills
• MycroBank
• MycroATM
• MKPOS Merchant Apps
• Mint Lifestyles

Products and services

• Tiketkapal.com MKP's flagship consumer-facing mobile and web application for purchasing ferry tickets across 1,300+ PELNI routes and regional operators, with schedule browsing, seat availability, cashless payment, and digital boarding pass delivery.
• MKP Boarding Management System Centralized boarding system for ports and ferry operators, integrating real-time passenger validation, manifest data capture with DITLALA (Ditjen Hubla), travel insurance integration, and compliance with SE DJPL No. 33/2023.
• MKP Parking System Smart parking ecosystem with tap-in/tap-out automated gates, real-time monitoring dashboards, and cashless payment acceptance (QRIS, e-money, Flazz, Brizzi, Tapcash) deployed at ports, tourist destinations, and traditional markets.
• Billing Management System (BMS) Digital billing and retribution system for local governments, utilities (PDAMs), universities, and enterprises, connecting directly to trusted bank payment channels with bank integration, smart reconciliation, and multiple payment acceptance.
• Tessera B2B web booking platform for travel agencies and operators integrated with Global Distribution Systems (GDS), enabling OTAs and resellers to access and distribute ferry and transport tickets including those served by Maruti Group.
• MKPOS Merchant Apps Integrated merchant solution enabling banks and financial institutions to manage transactions, devices, and merchant networks within one unified ecosystem, with seamless QRIS and card payment acceptance and centralized transaction monitoring.
• MINT Lifestyles Digital lifestyle ecosystem enabling platforms to instantly offer eSIM services, entertainment tickets, and digital products through WebView integration without development requirements, featuring real-time analytics dashboards.
• MKP Mobile (Bank-as-a-Service) Bank-as-a-Service (BaaS) business unit delivering modular, API-driven front-end banking solutions (Banking Service, MyBills, MycroBank, MycroATM) via WebView Lifestyle to Indonesia's top mobile banking platforms, processing hundreds of millions of transactions monthly.

Quantifiable outcome

• 46% annual passenger traffic growth at Serangan Harbour after implementing centralized boarding management system
• +6 more outcomes

Named customers23 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

AI capability2 records

Feature10 records

Partnerships

17 partnerships are on record, tiered core and minor.

• Asuransi JasindocoreStrategic or Co-development Partner · 20 May 2026MKP and Asuransi Jasindo integrated Personal Accident Coverage automatically into every ticket for Desa Wisata Penglipuran. Coverage includes death benefits up to Rp 50 million, permanent disability compensation, medical expense reimbursement, and hospitalization allowance. This integration supports UN Tourism destination standards.
• Bank Tabungan Negara (BTN)minorChannel Partner/ Reseller/ Distributor · 1 February 2026BTN partnered with MKP to offer tourism ticket discounts up to Rp 276,000 via Bale by BTN app during BTN Festiversarry 2026 (February 9-10, 2026), covering domestic and international tourist destinations.
• GoPaycoreChannel Partner/ Reseller/ Distributor · 1 February 2026GoPay integrated MKP's e-ticketing system for 1,300+ PELNI routes, enabling ship ticket purchases through the Transport & Travel category in the GoPay app with cashless payment and instant e-ticket delivery.
• Bankware GlobalcoreStrategic or Co-development Partner · 1 December 2025Bankware Global signed an MOU with MKP to supply its cloud-based core banking SaaS solution (BADA and CBP) to Indonesian financial institutions. MKP will handle local business operations, sales, marketing, and client engagement, while Bankware Global provides solution design, technical support, and system operations. Initial target is small banks and credit unions, expanding to large regional banks.
• TelkomselcoreChannel Partner/ Reseller/ Distributor · 1 December 2025MyTelkomsel app integrated MKP's PELNI ship ticketing, enabling subscribers to purchase ship tickets directly within the app with 20% stimulus discounts available during year-end holiday periods.
• Bendesa Adat SanurcoreStrategic or Co-development Partner · 1 November 2025Bendesa Adat Sanur officially partnered with MKP to deploy smart parking tap-in/tap-out system at Matahari Terbit Sanur Port, enabling 100% cashless parking accepting QRIS, e-money, Flazz, Brizzi, and Tapcash, managing approximately 60,000 vehicles per month.
• ASITA DPD Bali (Asosiasi Perusahaan Perjalanan Wisata Indonesia)coreGTM or Marketing Partner · 27 February 2025MKP signed an MOU with ASITA DPD Bali to become the sole trusted B2B platform for digitalizing Bali's tourism industry. MKP provides traffic intelligence systems and digital transparency exclusively to over 800 travel agencies under ASITA, enabling efficient, transparent tourism ticket distribution and pricing competitiveness against OTAs.
• Trip.com GroupcoreStrategic or Co-development Partner · 18 December 2024MKP attended Trip.com's Global Partner Summit 2024 as Indonesia's sole trusted representative. The company is connected to Trip.com's global distribution system, expanding Indonesian ferry and tourism ticket access to international travelers.
• Bank MandiricoreChannel Partner/ Reseller/ Distributor · 1 July 2024MKP collaborates with Bank Mandiri to distribute PELNI ship tickets through Livin' Sukha feature, enabling Mandiri customers to purchase tickets and pay directly from their accounts. Bank Mandiri provides promotional campaigns including product rewards for online ticket buyers.
• BP BatamcoreStrategic or Co-development Partner · 25 January 2024MKP partnered with BP Batam to implement e-ticketing at Punggur and Sekupang ports. MKP is the first national company certified under SE-DJPL No. 33/2023 for port digitalization. The system includes online ticketing, self-kiosk on-site sales, real-time dashboards, and manifest data management.
• UPP Kelas II Nusa PenidacoreStrategic or Co-development Partner · 25 January 2024MKP signed PKS cooperation with UPP Kelas II Nusa Penida to implement e-ticketing at Banjar Nyuh port and surrounding ports covering Nusa Penida, Nusa Ceningan, and Nusa Lembongan. System rollout planned in three phases: education, inventory, and omni-channel distribution.
• PelindocoreStrategic or Co-development Partner · 1 January 2024MKP and Pelindo co-initiated digital ticketing at Sri Bintan Pura Port Tanjungpinang, with self-kiosk facilities and Tiketkapal.com online integration for passenger convenience.
• Bank Rakyat Indonesia (BRI)coreChannel Partner/ Reseller/ Distributor · 1 January 2024BRI distributes MKP-powered PELNI ship tickets via BRImo Lifestyle feature, enabling ticket purchases with cashless payment for BRI customers.
• PELNI (PT Pelayaran Nasional Indonesia)coreStrategic or Co-development Partner · 1 January 2024PELNI collaborates with MKP for e-ticketing distribution across 1,300+ ship routes. MKP serves as system enabler enabling ticket purchases through multiple banking and telecom partner apps, driving digitalization of national shipping.
• Bank Central Asia (BCA)coreChannel Partner/ Reseller/ Distributor · 1 January 2023BCA distributes MKP e-ticketing for PELNI ships through BCA Mobile Lifestyle feature. Passengers can check schedules, purchase tickets, and pay cashlessly with BCA debit accounts. System includes manifest data and real-time transaction monitoring via MKP dashboard.
• PD Pasar ManadominorStrategic or Co-development Partner · 1 January 2022MKP partnered with PD Pasar Manado for market retribution digitalization spanning over two years. The collaboration earned PD Pasar Manado a Markplus Award for digitalization innovation, with the Billing Management System managing thousands of merchants daily.
• Perumda Argha NayottamaminorStrategic or Co-development Partner · 1 January 2020MKP has partnered with Perumda Argha Nayottama for five years to digitize market retribution collection across Pasar Seririt, Pasar Banjar, and Pasar Banyuasri. Partnership includes monthly and annual lucky draws to incentivize merchants for timely digital payments.

Scale indicators14 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Xendit: Indonesia and SEA-focused payment infrastructure provider offering payment gateway, APIs, and embedded finance. Comparable to MKP on payment processing and embedded fintech infrastructure serving Indonesian merchants and platforms.
• Tiket.com: Indonesian OTA and travel technology platform selling transport, hotel, and event tickets online. Directly comparable to MKP's Tiketkapal.com and Tessera platforms, competing for the same consumer and B2B ferry/travel ticket distribution in Indonesia.
• Midtrans: Indonesian payment gateway operated by GoTo. Comparable to MKP on payment processing infrastructure, QRIS acceptance, and embedded payment integrations into merchant platforms; competes in the same PSP/transaction-fee revenue layer.
• Pegipegi: Indonesian OTA specializing in trains, planes, and hotels with growing presence in ferry and tourism ticketing. Direct peer to MKP on Indonesian domestic transport and travel ticketing distribution.
• Doku: Indonesian payment gateway and electronic money provider with QRIS, virtual account, and e-wallet services. Comparable to MKP's payment processing, QRIS acceptance, and integration with Indonesian banking and merchant ecosystems.
• NusaTrip: Indonesia-focused online travel agency with strong presence in domestic flight, hotel, and ferry booking. Directly comparable to MKP on ferry and tourism ticketing distribution across the Indonesian archipelago.

Broad incumbents

• OVO: Major Indonesian e-wallet with wide merchant acceptance and embedded payment positioning. Comparable to MKP's QRIS/multi-issuer settlement and embedded payment integration across Indonesian merchant and lifestyle platforms.
• Traveloka: Indonesia's largest super-app OTA offering flights, hotels, transport, and lifestyle services. Overlaps with MKP on transport ticketing and lifestyle feature distribution inside partner platforms, but operates as a broad incumbent across many categories rather than specializing in transport/payment infrastructure.
• GoPay (GoTo): Indonesia's largest e-wallet and super-app, owned by GoTo. Already an MKP distribution partner for PELNI tickets, but is also a potential competitor for embedded lifestyle/ticketing services given its scale and broader consumer platform.

Emerging players

• Bank Jago: Indonesia's digital-native bank built on a BaaS-style platform with deep GoTo ecosystem integration. Comparable to MKP's MKP Mobile BaaS ambitions in providing API-driven banking infrastructure and embedded lifestyle services inside partner apps.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

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• LinkedInlinkedin.com/company/pt-mitra-kasih-perkasa-mkp
• Instagraminstagram.com/mkpofficial_
• TikToktiktok.com/@mkpofficial_

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mitra Kasih Perkasa