Waedt IT Services

What Waedt IT Services does

Waedt IT Services GmbH is a privately held, founder-led managed services provider headquartered in Munich, Germany, serving small and medium-sized enterprises with 2 to 300 employees across the DACH region (Germany, Austria, and Switzerland). Founded over 20 years ago and operating with approximately 10 employees, the company delivers a full-stack outsourced IT function organized across five service pillars: connectivity (networks, secure edge, FWaaS), security (EDR, endpoint protection, managed SOC, AI mail security), prevention (pentesting, vulnerability monitoring, phishing awareness, password management), administration (asset, server, client, MDM, help desk), and operations (compliance as a service, Microsoft 365, cloud telephony, mail encryption, hardware procurement, IT assessment).

The company's technical platform is assembled from best-of-breed third-party vendors rather than built in-house: Kaseya (Autotask PSA for billing/ticketing, Compliance Manager for GRC, Network Detective Pro for assessments), Datto (RMM, BCDR, SaaS Protection, Secure Edge SASE, EDR, AV), Sophos and Securepoint (firewalls), Ruckus (wired/wireless networking), Microsoft (Intune, 365/Copilot), Graphus (AI email security), Vonahi (pentesting), ThreatLocker (application control), and Rocket Cyber (managed SOC). Post-Kaseya platform implementation, Waedt reported a 90% reduction in server patching time, scaling to approximately 420 seats per first-line technician, and more than doubling average recurring revenue per seat from €20–50 to €67–130, alongside 20–30% year-over-year revenue growth.

Commercially, Waedt operates on a managed services subscription model billed monthly per device, per user, or per company, supplemented by project-based hardware procurement (minimum goods value €2,000) and one-time IT assessment services. The company holds ISO/IEC 27001:2022 certification and operates a dedicated Trust Center (trust.waedt.net), positioning regulatory expertise across GDPR, DORA, NIS2, and ISO 27001 as a key trust signal for SMB buyers in regulated industries. Distribution is direct-to-SMB through the waedt.net website with appointment booking, supplemented by a customer self-service portal and German/English language support.

Name

Waedt IT Services

Legal name

Waedt IT Services GmbH

Website

https://waedt.net

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Short description

Waedt IT Services GmbH is a Munich-based managed services provider delivering outsourced IT, cybersecurity, networking, cloud telephony, Microsoft 365, and backup services to SMBs (2–300 employees) across the DACH region on a monthly subscription basis.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

Keywords

• Managed IT services
• Cybersecurity services
• IT infrastructure management
• Compliance management
• Cloud telephony services

Headquarters

HQ city

Munich

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Monthly subscription-based managed IT services billed per device, per user, or per company. The company achieved 20-30% year-over-year revenue growth and more than doubled average recurring revenue per seat from €20-50 to €67-130.
2. IT Consulting and Assessment: One-time IT assessment services using Network Detective Pro by Kaseya for network discovery, reporting, and optimization recommendations.
3. Hardware Procurement: Hardware procurement service offering turnkey device solutions including servers, PCs, and laptops with professional setup and delivery, with attractive terms starting from goods value of €2,000.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Waedt IT Services GmbH is a Munich-based managed services provider (MSP) that delivers outsourced IT operations to small and medium-sized enterprises, including managed networking, endpoint and network security, backup and disaster recovery, Microsoft 365 administration, cloud telephony, vulnerability and compliance management, and help desk support on a monthly subscription basis billed per device, user, or company.

Product overview

Waedt IT Services is a managed services provider (MSP) based in Munich, Germany, offering a comprehensive portfolio of IT services organized into five categories: Connect (Connectivity), Protect (Security), Prevent, Manage (Administration), and Operate. Their offerings include network infrastructure (Networks, Secure Edge, FWaaS with Sophos/Securepoint/Datto), endpoint security (EDR, Endpoint Protection, Advanced Application Control, Managed SOC), backup and recovery (BaaS, BaaS Endpoint Backup, SaaS Protection), prevention services (Pentesting, Vulnerability Monitoring, Phishing Awareness, Password Management), management tools (Asset Management, Server/Client/Mobile Device Management, Help Desk), and operational services (Compliance as a Service, Microsoft 365, Adobe, Cloud Phone System, Mail Encryption, Email Signatures, Process Optimization, Hardware Procurement, IT Assessment). Many products are powered by technology partnerships with Kaseya, Datto, Microsoft, Sophos, Ruckus, Vonahi, and other vendors.

Differentiator

Problem solved

Functional benefit

Products and services

• Networks
• FWaaS Sophos
• FWaaS Securepoint
• FWaaS Datto
• Secure Edge (VPN/SASE)
• Endpoint Detection & Response (EDR)
• Endpoint Protection (EPS)
• Advanced Application Control
• Managed SOC
• Cloud Detection & Response
• Credential Theft Monitoring
• AI Mail Security
• Backup as a Service (BaaS)
• BaaS Endpoint Backup
• SaaS Protection M365/G Suite
• Pentesting as a Service (PTaaS)
• Vulnerability Monitoring (VMonaas)
• Phishing & Awareness Training
• Password Manager
• Asset Management
• Server Management
• Client Management
• Mobile Device Management (MDM)
• Help Desk
• Compliance as a Service (CompaaS)
• Microsoft 365 Administration
• Adobe Products Administration
• Cloud Telefonanlage (nfon)
• Mail Encryption
• Exclaimer Cloud Signatures
• CI Sign
• Process Optimization
• Hardware Procurement
• IT Assessment

Quantifiable outcome

• Server patching time reduced by 90%
• +4 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration41 records

AI capability5 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core.

• KaseyacoreTechnology or IntegrationWaedt IT Services implemented Kaseya's integrated platform including Autotask PSA for billing and project management, Datto SaaS Protection for backup, and Datto RMM for remote monitoring. This transformation enabled dramatic operational improvements including 90% reduction in server patching time and doubling of recurring revenue per seat.
• DattocoreTechnology or IntegrationDatto provides multiple solutions including BCDR (Business Continuity & Disaster Recovery), SaaS Protection for M365/G Suite, Endpoint Backup Protection, and Secure Edge SASE solution. These form the backbone of Waedt's backup and security offerings.
• Datto BCDRcoreTechnology or IntegrationBackup as a Service solution providing automated backups, quick recovery, emergency virtualization, and ransomware protection for business continuity.
• Datto Secure EdgecoreTechnology or IntegrationCloud-managed SASE (Secure Access Service Edge) solution providing next-generation firewall, Zero Trust Network Access, and real-time threat intelligence.
• SophoscoreTechnology or IntegrationSophos XGS firewalls providing FWaaS (Firewall as a Service) with deep packet inspection, intrusion prevention, and advanced threat protection.
• RuckuscoreTechnology or IntegrationRuckus ICX switches and access points for wired and wireless networking solutions, along with Ruckus One AI-driven network management platform.
• Microsoft IntunecoreTechnology or IntegrationMicrosoft Intune powers Waedt's MDM (Mobile Device Management) solution for centralized mobile device management, security, and compliance.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• IT-Haus GmbH: German MSP offering managed services, security, networking, and cloud solutions to SMB and mid-market customers. Comparable in size, customer profile, and DACH regional focus.
• Controlware GmbH: Dietzenbach-based managed services and cybersecurity provider serving mid-market and enterprise in DACH. Comparable for managed security, networking, and compliance offerings — overlapping with Waedt's 'Protect' and 'Connect' pillars.
• Datagroup SE: Pliezhausen-based managed IT services and cloud provider serving SMB and enterprise in DACH. Comparable business model of outsourced managed IT with security and compliance emphasis; larger scale and publicly listed.
• CANCOM SE: Munich-headquartered managed IT services and cloud provider serving SMB and enterprise across DACH. Direct comparison: same region, same SMB/mid-market focus, similar managed-services and Microsoft/cloud stack — though materially larger and publicly listed.
• Ratiodata GmbH: German managed services and IT outsourcing provider serving mid-market and enterprise customers in DACH. Comparable offering across managed infrastructure, security, and compliance services.
• SVA System Vertrieb Alexander GmbH: German IT service provider focused on enterprise IT infrastructure, managed services, and data center solutions. Comparable as a DACH MSP serving mid-market with security and infrastructure stack similar to Waedt's, though at larger scale.

Broad incumbents

• Computacenter plc: UK-headquartered enterprise IT infrastructure and managed services provider with a major DACH operation. Comparable managed-services and security offering but skewed toward large enterprise accounts.
• Allgeier SE: Munich-based IT services group covering managed services, software, and consulting across DACH. Overlaps with Waedt in the managed IT and security service lines for mid-market customers but operates with a much broader portfolio.
• Bechtle AG: Germany's largest IT systems house and managed services provider with broad portfolio spanning hardware, services, and cloud. Comparable as a DACH MSP competitor, but operates at vastly larger scale and with a much wider service portfolio than Waedt.

Regional players

• Cegeka: Belgian-headquartered European IT services and managed services provider with operations in Germany. Comparable in offering portfolio (managed IT, cloud, security) and mid-market focus, but primarily competing outside Waedt's DACH core.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/waedt-gmbh

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Waedt IT Services