ADR Solutions
ADR Solutions Group is an Atlanta-based alternative dispute resolution firm that designs and manages mediation programs for major national retailers, service providers, and product manufacturers facing high-volume liability claims.
- Company typePrivate
- Founded2009
- HeadquartersAtlanta, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What ADR Solutions does
ADR Solutions Group is an Atlanta-based alternative dispute resolution (ADR) services firm founded in December 2009 by Rose Miller, a former Director of General Liability at The Home Depot and partner at Atlanta-based Hawkins & Parnell LLP. The company provides a unified portfolio of ADR services — Early Case Assessment Programs, Presuit ADR Programs, Settlement Counsel Services, and Lawsuit Mediation Days — designed to help enterprises facing high-volume liability claims (premises liability, transportation, property damage, and catastrophic losses) resolve disputes earlier, reduce new lawsuit volume, and lower litigation cost and reserve exposure.
The core "technology" is a proprietary turn-key mediation convening and execution methodology, delivered through a curated network of experienced mediators (partnered with firms such as AMCC) and staffed by senior settlement counsel. The firm reports a 90%+ convening rate and 80%+ pre-suit settlement rate on matters assigned. Service delivery is customized per client and per matter, with no software platform, app, or AI components — it is a human-expert-driven professional services model.
Commercially, ADR Solutions sells directly to enterprise clients (national retailers, service providers, product manufacturers) via relationship-driven enterprise field sales. Revenue is generated through project fees, hourly rates, fixed fees, and per-matter pricing across consulting, program design, training, convening, and mediation days. Marketing relies on a professional website, a Vimeo explainer, an Instagram presence, and an online referral form. The company is privately held, founder-owned, with no disclosed funding, headcount, or revenue figures.
ADR Solutions firmographics
Firmographics- Name
- ADR Solutions
- Legal name
- ADR Solutions Group
- Website
- https://adrsolutionsgroup.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ADR Solutions Group is an Atlanta-based alternative dispute resolution firm that designs and manages mediation programs for major national retailers, service providers, and product manufacturers facing high-volume liability claims.
- Ownership category
- akta.pro rank
ADR Solutions industry classification
Industry- Product category
- Alternative Dispute Resolution Services
- NAICS
- Legal Services (5411)
- SIC
- Services-Legal Services (8111)
- akta.pro primary industry
- Alternative Dispute Resolution & Restorative Justice Programs (BPAIAFAL)
Keywords
Where ADR Solutions is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ADR Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Professional Services - Project/Hourly Fees: Consulting services, program design and development, training, and early mediation convening offered on project fee or hourly basis
- Fixed Fee Services: Fixed fees for negotiation counsel, client representative services, and lawsuit mediation days. Services offered on project, per matter, and/or fixed fee basis
- Variable Rate Services: Variable rates for convening, expert mediator selection, and mediator fees negotiated for each schedule
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Project Fee Model |
| Other | Pay-as-you-go | Hourly Rate Model |
| One time/ perpetual license | Pay-as-you-go | Fixed Fee Model |
| Other | Pay-as-you-go | Per Matter Pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
ADR Solutions product offering
Product offeringCore offering
ADR Solutions provides alternative dispute resolution services for enterprises facing high-volume liability claims. Its offerings include early case assessment programs, pre-suit ADR program design, settlement counsel/negotiation services, and event-based lawsuit mediation days, all delivered through a proprietary turn-key mediation convening and execution process that convenes over 90% of matters assigned and resolves more than 80% of mediated cases.
Product overview
ADR Solutions is a services company offering a unified portfolio of alternative dispute resolution services. The core offerings include Early Case Assessment Programs (for triaging and settling liability cases), Presuit ADR Programs (for reducing new lawsuit volume), Settlement Counsel Services (expert negotiation for difficult exposures), and Lawsuit Mediation Days (event-based mediation). These services are delivered through a 'turn-key' mediation convening and execution process and are designed to help businesses manage claims, reduce litigation volume, and minimize costs through early resolution of disputes.
Differentiator
Problem solved
Functional benefit
Products and services
- Early Case Assessment Programs
Quantifiable outcome
- Over 90% participation rate for mediations convened
- +3 more outcomes
Companies that use ADR Solutions
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles1 record
ADR Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
ADR Solutions partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AMCC (AMC Center)coreADR Solutions partners with established dispute resolution firms like AMCC to select mediators. All proposed mediators have a track record of success in prior mediations and meet threshold standards of training and industry experience. Mediators are chosen from the geographical market where cases are pending and in a price range that meets client budgets.
Scale indicators3 records
Recent moves4 records
Expansion highlights3 records
ADR Solutions competitors and assessment
Company assessmentDirect peers
- JAMS: JAMS is the largest private ADR provider in the U.S., offering mediation, arbitration, and related dispute resolution services to corporations and law firms across all major verticals — directly comparable to ADR Solutions' mediation convening model, but at national scale.
- FedArb: FedArb is a national ADR provider focused on complex commercial and employment disputes, offering mediation and arbitration with elite mediator rosters — comparable to ADR Solutions in enterprise client focus and curated mediator model.
- American Arbitration Association: The AAA is a long-established, full-service ADR organization providing mediation, arbitration, and case management across commercial, employment, and consumer matters — a direct competitor in the same mediation/ADR category.
- AMCC (AMC Center): AMCC is an Atlanta-based mediation firm that partners with ADR Solutions for mediator selection, but also provides competing mediation services to enterprise clients in similar dispute categories.
- ADR Office of the Duke Databank: An Atlanta-based private ADR firm providing mediation services across the Southeast, comparable to ADR Solutions in geographic market, mediation focus, and curated-mediator service model.
- National Arbitration and Mediation (NAM): NAM is a national ADR provider offering mediation and arbitration services with a panel-based mediator model, comparable to ADR Solutions' curated mediator network and enterprise-focused service delivery.
- Dispute Resolution Management (DRM): DRM provides mediation and case management services focused on commercial and tort disputes, comparable to ADR Solutions in pre-suit mediation convening and corporate-defendant focus.
- Miles Mediation & Arbitration: Miles Mediation is a regional ADR firm offering mediation and arbitration services with a panel mediator model, directly comparable to ADR Solutions' approach of providing expert mediator selection and convening services.
Emerging players
- Smartsettle: Smartsettle offers online dispute resolution technology for commercial and civil disputes, representing an emerging technology-enabled approach to the same dispute resolution category where ADR Solutions operates.
Broad incumbents
- Exiger (DDI / Diogenes): Exiger's litigation support and disputes advisory practice offers early case assessment and resolution services to corporate clients, broadly comparable to ADR Solutions' enterprise-focused dispute advisory capabilities.
Market position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
ADR Solutions social profiles
Digital presenceADR Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
ADR Solutions leadership team
Management profileNumber of profiles
Profiles1 record
ADR Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ADR Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ADR Solutions
What does ADR Solutions do?
ADR Solutions provides alternative dispute resolution services for enterprises facing high-volume liability claims. Its offerings include early case assessment programs, pre-suit ADR program design, settlement counsel/negotiation services, and event-based lawsuit mediation days, all delivered through a proprietary turn-key mediation convening and execution process that convenes over 90% of matters assigned and resolves more than 80% of mediated cases.
Is ADR Solutions a public or private company?
ADR Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ADR Solutions founded?
ADR Solutions was founded in 2009. It employs 1 to 10 people.
Where is ADR Solutions based?
ADR Solutions is headquartered in Atlanta, United States, in the North America region.
How does ADR Solutions make money?
Three revenue lines are on record. Professional Services - Project/Hourly Fees are the primary driver. The others are fixed Fee Services and variable Rate Services.
Who are ADR Solutions's main competitors?
Direct peers on record are JAMS, FedArb, American Arbitration Association, AMCC (AMC Center), ADR Office of the Duke Databank, National Arbitration and Mediation (NAM), Dispute Resolution Management (DRM) and Miles Mediation & Arbitration. Smartsettle is listed as an emerging player. Exiger (DDI / Diogenes) is listed as a broad incumbent.
Does ADR Solutions have an API?
No public API is recorded for ADR Solutions.
What industry is ADR Solutions in?
ADR Solutions's product category is Alternative Dispute Resolution Services. Its primary akta.pro industry code is BPAIAFAL, Alternative Dispute Resolution & Restorative Justice Programs. Its NAICS code is 5411 and its SIC code is 8111.