Gemeente Retie
Gemeente Retie is a Belgian municipal government in Antwerp Province serving approximately 11,892 residents with mandated civil-registry, social welfare, waste, taxation, and community services via a hybrid physical and digital (SmartLoket/e-loket) delivery model.
- Company typePrivate
- Founded2018
- HeadquartersRetie, Belgium
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Gemeente Retie does
Gemeente Retie is a Belgian municipal government (gemeente) located in the province of Antwerp, serving approximately 11,892 residents across a 4,838-hectare area. It operates under Belgian public law as a standalone local public administration, providing mandated civil-registry, identity, taxation, social welfare, environmental, and community services. Core service lines include Burgerzaken (Civil Affairs) for identity documents, driver's licenses, and life-event registrations (birth, marriage, death, cohabitation, organ donation, euthanasia declarations), OCMW/Social Services for welfare support, waste management via the IOK Afvalbeheer partnership, and recreational facilities including the GC Den Dries community center and Sporthal Boesdijkhof sports hall.
The municipality operates a hybrid service delivery model. The physical layer centers on the Markt 1 town hall and a separate social service location at Kerkhofstraat 39, supported by appointment-based access. The digital layer is built on the Flemish-government-provided SmartLoket (e-loket) portal for administrative requests, the Mijn Retie citizen profile via ACM authentication, and Microsoft Outlook/Office 365-based online appointment booking. Recent additions include a free digital passport photo service launched August 2024 using federal-government equipment, and Digiklap digital literacy assistance.
Revenue is generated through a 7.8% supplementary personal income tax, 1,275 opcentiemen on the Flemish real estate withholding tax, administrative fees (e.g., marriage registration 50 EUR, Kids-ID 8.10-149.40 EUR, driver's licenses ~22-27 EUR), waste collection levies via IOK, and community facility rentals. Strategic partnerships include IOK Afvalbeheer (waste), Brandweer Zone Kempen (fire), Pidpa (water via Synductis), De Lijn (transit), and CAW De Kempen (welfare). The organization maintains multi-channel citizen communication through its website, newsletter, InfoRetie magazine, Facebook, Instagram, X/Twitter, YouTube, and community events.
Gemeente Retie firmographics
Firmographics- Name
- Gemeente Retie
- Legal name
- Gemeente Retie
- Website
- https://retie.be
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Gemeente Retie is a Belgian municipal government in Antwerp Province serving approximately 11,892 residents with mandated civil-registry, social welfare, waste, taxation, and community services via a hybrid physical and digital (SmartLoket/e-loket) delivery model.
- Ownership category
- akta.pro rank
Where Gemeente Retie is headquartered
LocationHeadquarters
- HQ city
- Retie
- HQ country
- Belgium
- HQ region
- Europe
Offices6 records
Markets served
Gemeente Retie business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Municipal Taxes: Primary revenue from municipal taxation including 7.8% supplementary personal income tax and 1275 opcentiemen on real estate withholding tax. Additional taxes on second residences, parking, signs/advertising, environmental levies, and permits.
- Administrative Fees: Fees collected for administrative services including marriage registration (50 EUR), legal cohabitation (25 EUR), driver's licenses (26.70 EUR), international driver's licenses (22.70 EUR), Kids-ID (8.10 EUR normal, 110.60 EUR urgent, 149.40 EUR super-urgent), burial charges, and various certificates and attestations.
- Waste Collection Fees (IOK): Waste management fees charged for collection services at the recycling center and product sales. Administered through IOK Afvalbeheer inter-municipal partnership.
- Community Facility Rentals: Fees for rental of community facilities including GC Den Dries (community center), sports halls, and municipal rooms for events and activities.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Kids-ID - Normal procedure |
| One time/ perpetual license | Pay-as-you-go | Kids-ID - Urgent procedure |
| One time/ perpetual license | Pay-as-you-go | Kids-ID - Super-urgent procedure |
| One time/ perpetual license | Pay-as-you-go | Marriage registration |
| One time/ perpetual license | Pay-as-you-go | Legal cohabitation declaration |
| One time/ perpetual license | Pay-as-you-go | Provisional driver's license |
| One time/ perpetual license | Pay-as-you-go | International driver's license |
| Subscription | Pay-as-you-go | Euthanasia declaration registration |
| Subscription | Pay-as-you-go | Organ donation declaration registration |
| Subscription | Annual | Supplementary personal income tax |
| Subscription | Annual | Real estate withholding opcentiemen |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels10 records
Gemeente Retie product offering
Product offeringCore offering
Gemeente Retie is a Belgian municipal government that delivers local public administration services to its residents, including civil affairs (identity documents, civil status registrations, driver's licenses), social welfare services via OCMW, population registration, waste management coordination, library services, sports and recreation facilities, tourism information, and community facility rentals. Services are delivered through a hybrid model combining physical town hall service counters, a dedicated social service office, and digital channels including the SmartLoket-based E-loket and an online appointment booking system.
Product overview
Gemeente Retie is a Belgian municipal government offering a comprehensive portfolio of local government services through both physical and digital channels. The core service offering consists of Civil Affairs (Burgerzaken) providing identity documents, driver's licenses, civil status registrations (birth, marriage, death), and population registration, supported by an E-loket digital service desk for online administrative requests. The municipality also provides Social Services, Library Services, Sports and Recreation Facilities, Tourism Services, and Waste Management Information. Recent additions include free digital passport photo services at the Civil Affairs department. Key digital platforms include SmartLoket for administrative requests and Microsoft Outlook-based appointment booking for Civil Affairs and Social Services. The municipality also runs Digiklap, a digital literacy assistance program to help citizens navigate digital services.
Differentiator
Problem solved
Functional benefit
Products and services
- Burgerzaken (Civil Affairs) Services Bundled population and civil registry services for residents of Retie, including identity documents (eID), passports, driver's licenses, population registration, address changes, and civil status declarations. Targeted at all residents of the municipality.
- E-loket (Digitaal Loket) Digital service desk providing online administrative services for residents, including address changes, certificate requests, residence certificates, and various civil status documents. Targeted at residents preferring online self-service.
- Online Appointment Booking System Online appointment scheduling system for Civil Affairs (Burgerzaken) and Social Services via Microsoft Outlook and OCMW Online platforms. Targeted at residents requiring scheduled municipal appointments.
- Kids-ID Service Electronic identity document service for Belgian children under 12 years, valid for travel within the EU and certain other countries, including the 'Hallo Ouders' emergency contact feature. Targeted at parents of young children residing in Retie.
- Organ Donation Registration Service for registering organ donation declarations after death, covering organ, tissue, and cell donation for transplantation or scientific research. Targeted at adult residents wishing to formally register their wishes.
- Euthanasia Declaration Service Service for registering advance euthanasia directives, allowing citizens to request euthanasia in case of irreversible loss of consciousness. Targeted at adult residents wishing to formalize end-of-life wishes.
- Marriage Declaration and Ceremony Marriage registration, declaration, and civil ceremony services at the town hall, including scheduling and required documentation. Targeted at couples intending to marry in Retie.
- Legal Cohabitation Declaration Service for registering legal cohabitation agreements, providing juridical protection regarding property ownership, family home, and household expenses. Targeted at couples seeking legal recognition of cohabitation.
- Death Declaration Service
Quantifiable outcome
- Zero-cost administrative procedures at initial point of service (free registration, free birth declaration)
- +1 more outcomes
Companies that use Gemeente Retie
Customer profileSegments4 records
Ideal customer profiles2 records
Gemeente Retie technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Gemeente Retie partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- SynductiscoreSynductis is an association of utility companies (water, energy) that coordinates infrastructure works to minimize disruption. By combining utility infrastructure projects, Synductis reduces road work frequency, enables faster completion, and provides cost-effective service delivery to the municipality and its residents.
- IOK AfvalbeheercoreInter-municipal partnership managing waste collection services. IOK Afvalbeheer coordinates waste pickup including DIFTAR system, recycling center operations, and summer schedule adjustments starting at 06:30 during warmer months.
- Brandweer Zone KempencoreFire brigade zone covering the Kempen region including Retie, providing fire prevention, emergency response, and safety services.
- PidpacoreRegional drinking water company supplying water to municipalities in the Kempen region, coordinated through Synductis for infrastructure works.
- Vervoerregio KempenminorRegional transport association contributing to mobility planning and public transport coordination in the Kempen region.
- Logo KempenminorRegional health promotion organization contributing to health initiatives like 'Gezonde Kempen' (Healthy Kempen) and wellness programs.
- StuifzandminorCultural infrastructure and regional cooperation for cultural services, combining resources across municipalities for arts and culture programming.
- De LijnminorPublic transport operator providing bus services in the region with schedule adjustments and route changes affecting residents.
- CAW De KempenminorCenter for General Welfare (Centrum voor Algemeen Welzijn) providing walk-in social counseling services in the Kempen region.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Gemeente Retie competitors and assessment
Company assessmentDirect peers
- Gemeente Balen: Adjacent Kempen municipality with similar size and service portfolio. Direct peer for benchmarking municipal tax rates, social services delivery, and digital service platform maturity.
- Stad Geel: Mid-sized Kempen municipality with broader service portfolio but similar regional context. Comparable in social services delivery (including long-standing inclusion programs), civil affairs, and inter-municipal partnership management.
- Gemeente Mol: Neighboring Kempen municipality in Antwerp province with comparable size, rural-suburban character, and similar municipal service portfolio including civil affairs, social services, and waste management. Directly comparable benchmark for digital service delivery and tax policy.
- Gemeente Kasterlee: Adjacent Kempen municipality with similar population scale, rural-tourism profile, cycling infrastructure, and municipal service mix. Comparable in taxation structure, community facilities, and digital service maturity.
- Gemeente Oud-Turnhout: Small neighboring Kempen municipality with similar population scale, rural character, and tourism orientation. Comparable on civil services, community facilities, and tax base dynamics.
- Gemeente Dessel: Small neighboring Kempen municipality with comparable population and rural character. Comparable in service portfolio, IOK waste partnership participation, and community facility footprint.
Regional players
- Stad Turnhout: Larger Kempen regional center serving as administrative hub of the arrondissement. Comparable in municipal service delivery but operates at a substantially larger scale with broader regional economic and transport functions.
- Stad Mechelen: Larger Flemish city in Antwerp province with more extensive digital government services and broader service portfolio. Useful upper-bound benchmark for service maturity and digital transformation.
Broad incumbents
- Provincie Antwerpen: Provincial-level government authority overseeing the Kempen region. Provides broader policy, infrastructure, and partnership frameworks within which Gemeente Retie operates; relevant for inter-governmental coordination and funding flows.
- Stad Antwerpen: Largest Flemish municipality with mature digital service platform (Antwerpen.be, e-loket) and extensive municipal service portfolio. Useful upper-bound benchmark for digital service design and citizen engagement at scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Gemeente Retie social profiles
Digital presenceGemeente Retie financial estimates
Financial estimateRevenue estimate
Valuation estimate
Gemeente Retie leadership team
Management profileNumber of profiles
Profiles5 records
Gemeente Retie funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Gemeente Retie M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Gemeente Retie
What does Gemeente Retie do?
Gemeente Retie is a Belgian municipal government that delivers local public administration services to its residents, including civil affairs (identity documents, civil status registrations, driver's licenses), social welfare services via OCMW, population registration, waste management coordination, library services, sports and recreation facilities, tourism information, and community facility rentals. Services are delivered through a hybrid model combining physical town hall service counters, a dedicated social service office, and digital channels including the SmartLoket-based E-loket and an online appointment booking system.
Is Gemeente Retie a public or private company?
Gemeente Retie is a private company. It is classified as state government owned and is currently operating.
When was Gemeente Retie founded?
Gemeente Retie was founded in 2018. It employs 51 to 100 people.
Where is Gemeente Retie based?
Gemeente Retie is headquartered in Retie, Belgium, in the Europe region.
How does Gemeente Retie make money?
Four revenue lines are on record. Municipal Taxes are the primary driver. The others are administrative Fees, waste Collection Fees (IOK) and community Facility Rentals.
Who are Gemeente Retie's main competitors?
Direct peers on record are Gemeente Balen, Stad Geel, Gemeente Mol, Gemeente Kasterlee, Gemeente Oud-Turnhout and Gemeente Dessel. Regional players are Stad Turnhout and Stad Mechelen. Broad incumbents are Provincie Antwerpen and Stad Antwerpen.
Does Gemeente Retie have an API?
No public API is recorded for Gemeente Retie.