eap-Institut
eap-Institut is an Austrian, founder-led provider of Employee Assistance Programs delivering modular psychological counseling, training, consulting, and wellbeing services to SMEs, large enterprises, and multinationals across Europe via direct corporate subscription contracts.
- Company typePrivate
- Founded2011
- HeadquartersVienna, Austria
- Headcount51–100
- GTM typeB2B
- OfferingServices
What eap-Institut does
eap-Institut (legally EAP-Institut management consultancy GmbH) is an Austria-headquartered, privately-held provider of Employee Assistance Programs (EAP) — also referred to in German-speaking markets as Externe Mitarbeiterberatung — delivering psychological counseling, training, consulting, and wellbeing services to corporate clients and their employees. The company operates from Vienna (Hegelgasse 19/10) with a secondary office in Baden, was founded in 2011, and is led by Managing Director Dr. Cornelia Martens as sole authorized representative. Its customer base is horizontally segmented across small and medium-sized enterprises, large enterprises, and multinationals, with explicit positioning that EAP uptake is not contingent on company size. The product portfolio is modular, comprising four core packages — eap assistance (anonymous, solution-oriented counseling), eap training (seminars and workshops for employees and managers), eap consulting (EAP concept development and mental workload evaluation), and eap wellbeing (wellness add-on) — plus a Mental Health Mentor (MHM) certification workshop that trains client personnel in internal mental health support.
The company runs a sales-led go-to-market, contracting directly with European employers on bespoke annual subscription packages priced by company size and selected services; pricing is not publicly disclosed. Delivery is enabled by a 20-plus language website (eap.world) and a dedicated employee mobile application (app.eap-institut.at), with communication and scheduling running on standard enterprise tooling including Zoom, Microsoft Teams, WhatsApp Business, and Calendly. No disclosed funding rounds, parent company, or institutional investors appear in the source material, indicating a bootstrapped, founder-led capital structure. There are no AI/ML capabilities, APIs, or integration partnerships disclosed; the offering is fundamentally a human-delivered clinical service augmented by digital channels for access and engagement. Reported partnerships are limited to operational vendors (hosting, design, data protection, newsletter delivery), with no strategic channel or technology alliances.
eap-Institut firmographics
Firmographics- Name
- eap-Institut
- Legal name
- EAP-Institut management consultancy GmbH
- Website
- https://eap.world
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- eap-Institut is an Austrian, founder-led provider of Employee Assistance Programs delivering modular psychological counseling, training, consulting, and wellbeing services to SMEs, large enterprises, and multinationals across Europe via direct corporate subscription contracts.
- Ownership category
- akta.pro rank
eap-Institut industry classification
Industry- Product category
- Employee Assistance Program Services
- NAICS
- Educational Support Services (61171), Management, Scientific, and Technical Consulting Services (5416)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Employee Assistance Programs (EAP) Management (HLAEAHAB)
- akta.pro secondary industries
- Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO), Worksite Financial Wellness & Employee Assistance Programs (EAP) (FSAIAMAN)
Keywords
Where eap-Institut is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- Austria
- HQ region
- Europe
Offices2 records
Markets served
eap-Institut business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others
Revenue model
- EAP Services Package: Customized EAP packages for businesses including assistance, training, consulting, and wellbeing services. Revenue is generated through corporate contracts for employee assistance programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Customized EAP packages tailored to company size and needs |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
eap-Institut product offering
Product offeringCore offering
eap-Institut provides Employee Assistance Programs (EAP) — modular, subscription-based packages of external psychological counseling, training, consulting, and wellbeing services sold to companies for use by their employees and managers. Services are delivered in more than 20 native languages, are confidential and anonymous, and are packaged to fit small, medium, and large enterprises across Europe.
Product overview
eap-Institut offers a comprehensive Employee Assistance Program (EAP) — also known as 'Externe Mitarbeiterberatung' (external employee counseling) — as a modular platform consisting of four core service packages. The core offerings include: (1) eap assistance for anonymous, solution-oriented psychological counseling; (2) eap training for individual seminars and workshops; (3) eap consulting for workplace mental health analysis and concept development; and (4) eap wellbeing as an add-on for personal wellness offerings. A supplemental Mental Health Mentor (MHM) certification workshop is also available. The company tailors these packages for small, medium, and large enterprises across Europe.
Differentiator
Problem solved
Functional benefit
Brands
- eap assistance: Solution-oriented and anonymous counseling for health, professional, and private challenges.
- eap training
- eap consulting
- eap wellbeing
Companies that use eap-Institut
Customer profileSegments3 records
Ideal customer profiles3 records
eap-Institut technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
eap-Institut partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MS CONSULT e.U.minorData protection officer (Datenschutzbeauftragter). Mag. Manfred Steinbichl from MS CONSULT e.U. serves as the external data protection officer for EAP-Institut.
Scale indicators1 record
Recent moves5 records
Expansion highlights5 records
eap-Institut competitors and assessment
Company assessmentBroad incumbents
- BHS (Behavioral Health Systems): U.S. EAP and behavioral health provider with corporate client base. Same customer segment (employers) and product set (counseling, training, consultation) but operates predominantly in the U.S. market.
- ComPsych: Largest global EAP vendor (GuidanceResources), offering employee assistance, behavioral health, and wellbeing programs to Fortune 500 companies. Comparable core offering but at significantly greater scale and enterprise footprint.
- Magellan Health (Behavioral Health): Managed behavioral health organization offering EAP, mental health, and substance use services to employers and health plans. Comparable in serving the employee assistance segment but operates at insurance/payer scale rather than as a focused European EAP.
- Optum EAP: U.S.-based integrated EAP and behavioral health provider within UnitedHealth Group. A broad incumbent delivering counseling, work-life, and crisis services to large employers — direct overlap with eap-Institut's product portfolio but backed by massive scale.
- Workplace Options: One of the world's largest independent EAP providers, serving 80+ million employees globally. A scaled incumbent offering the same core EAP services (counseling, consultation, training) as eap-Institut, but with multinational coverage eap-Institut lacks.
Emerging players
- Lyra Health: Employer-sponsored mental health benefits provider combining EAP-like access with in-network therapy and coaching. Competes for the same HR/benefits buyer but with venture-backed scale and a primarily digital delivery model.
- Modern Health: Global mental health platform serving employers with counseling, coaching, and EAP-style programs. Comparable employer-customer focus, but VC-backed and technology-led versus eap-Institut's traditional service model.
- Calm Business: Employer-focused arm of Calm offering mindfulness and mental wellbeing subscriptions. Adjacent rather than direct, but increasingly competes for the same workplace mental health budget as eap-Institut's wellbeing module.
- OpenUp: European digital mental health platform offering on-demand psychologist access and EAP-style services to employers across multiple countries. Direct overlap with eap-Institut's employee counseling proposition, delivered via a tech-first, multilingual model.
Direct peers
- ICAS (International Corporate Advisory Services): International EAP provider headquartered in the UK with broad European and global reach. Closest direct competitor to eap-Institut, offering multilingual employee assistance, counseling, and wellbeing services to corporate clients across multiple countries.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
eap-Institut social profiles
Digital presenceeap-Institut financial estimates
Financial estimateRevenue estimate
Valuation estimate
eap-Institut leadership team
Management profileNumber of profiles
Profiles1 record
eap-Institut funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eap-Institut M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eap-Institut
What does eap-Institut do?
eap-Institut provides Employee Assistance Programs (EAP) — modular, subscription-based packages of external psychological counseling, training, consulting, and wellbeing services sold to companies for use by their employees and managers. Services are delivered in more than 20 native languages, are confidential and anonymous, and are packaged to fit small, medium, and large enterprises across Europe.
Is eap-Institut a public or private company?
eap-Institut is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was eap-Institut founded?
eap-Institut was founded in 2011. It employs 51 to 100 people.
Where is eap-Institut based?
eap-Institut is headquartered in Vienna, Austria, in the Europe region.
How does eap-Institut make money?
One revenue line is on record: EAP Services Package.
Who are eap-Institut's main competitors?
Broad incumbents on record are BHS (Behavioral Health Systems), ComPsych, Magellan Health (Behavioral Health), Optum EAP and Workplace Options. Emerging players are Lyra Health, Modern Health, Calm Business and OpenUp. ICAS (International Corporate Advisory Services) is listed as a direct peer.
Does eap-Institut have an API?
No public API is recorded for eap-Institut.
What industry is eap-Institut in?
eap-Institut's product category is Employee Assistance Program Services. Its primary akta.pro industry code is HLAEAHAB, Employee Assistance Programs (EAP) Management, with a secondary code of BPACAPAO, Wellbeing, Mental Health & Employee Assistance (EAP). Its NAICS code is 61171 and its SIC code is 8200.