Bilingual Global
Bilingual Global is a privately-held language services and multilingual customer experience company offering translation, interpretation, localization, voiceover, dubbing, and BPO services via its WeGo division to enterprises across healthcare, BFSI, automotive, media, retail, technology, energy, and travel sectors, delivered through six global offices and a 1,500+ linguist network.
- Company typePrivate
- Founded2004
- HeadquartersMiami, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Bilingual Global does
Bilingual Global (legal entity: BILINGUAL SAC, Lima, Peru) is a privately-held language services and multilingual customer experience company that delivers translation, interpretation, localization, voiceover, dubbing, and subtitling services to enterprise clients across eight verticals: Automotive, Banking & Financial Services, Energy & Utilities, Healthcare, Media & Communications, Retail & Ecommerce, Technology, and Travel & Tourism. The company combines a human-delivery model built around a 1,500+ collaborator network of linguists, interpreters, and subject-matter experts with a 3-step translation quality process aligned to ISO 17100 standards, and operates six offices across the United States (Miami), Peru (Lima), Colombia (Bogota), and Mexico (Guadalajara) to provide 24/7 follow-the-sun coverage. Adjacent to the language services core, the WeGo division delivers multilingual BPO and customer experience outsourcing including customer support, technical support, back-office, HR/payroll, and supply chain services.
The technology stack is operational rather than productized: services are delivered through a combination of human expertise, standard professional-services tooling for translation and interpretation workflows, and a server-redundant infrastructure for uninterrupted service. There is no public API, SDK, or developer portal, and the company's public positioning is explicitly human-centric — including blog content that argues AI lacks the nuance for legal translation. The commercial model is professional services-based: translation is priced per word, per page, or per project; interpretation is priced hourly with a 1-hour virtual minimum and a 2-hour on-site minimum, plus overtime and 1.5x off-hours (10pm–6am) surcharges; BPO is delivered as managed services. The GTM is a hybrid of enterprise field sales (direct outreach to multinational accounts with industry-specific landing pages) and inside sales driven by quote requests, supported by content marketing, social media, and paid remarketing. The company holds ISO 9001:2015, ISO 17100, ISO 27001, HIPAA, PCI, and SOC 2 compliance, and is led by CEO David Mego Torres.
Bilingual Global firmographics
Firmographics- Name
- Bilingual Global
- Legal name
- BILINGUAL SAC
- Website
- https://bilingualglobal.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Bilingual Global is a privately-held language services and multilingual customer experience company offering translation, interpretation, localization, voiceover, dubbing, and BPO services via its WeGo division to enterprises across healthcare, BFSI, automotive, media, retail, technology, energy, and travel sectors, delivered through six global offices and a 1,500+ linguist network.
- Ownership category
- akta.pro rank
Bilingual Global industry classification
Industry- Product category
- Language Services
- NAICS
- Translation and Interpretation Services (541930), Translation and Interpretation Services (54193), Language Schools (611630)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Content Localization, Translation & Transcreation (BPAFAIAH)
- akta.pro secondary industries
- Localization, Translation & Cultural Adaptation for Learning Content (EDAGAKAK), Language & Cultural Training (HSAKAJAK), Business & Professional Language Training Abroad (EDAIAEAC)
Keywords
Where Bilingual Global is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Bilingual Global business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Translation Services: Content translation, certified translation, and localization services for legal, medical, technical, and business documents. Revenue generated through per-word, per-page, or project-based pricing with minimum tariffs for interpretation services.
- Interpretation Services: Remote interpretation (phone and video), on-site interpretation, ASL interpretation, and conference interpreting. Charged with hourly minimums (1 hour virtual, 2 hours in-person) with overtime and off-hours surcharges.
- Customer Experience/BPO Services: Multilingual customer support, technical support, back-office services, and specialized CX services offered through the WeGo BPO division. Services include 24/7 customer support, HR/payroll services, IT support, and supply chain/logistics support.
- Multimedia Services: Voiceover, dubbing, and subtitling services for media and communications content. Professional voice actors provide multilingual voiceover services in a wide range of languages.
- Language Training: Language training services with experienced teachers, available as part of the interpretation service offerings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Quote-based professional language services |
| Unit Pricing | Pay-as-you-go | Interpretation virtual services minimum |
| Unit Pricing | Pay-as-you-go | Interpretation on-site services minimum |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Bilingual Global product offering
Product offeringCore offering
Bilingual Global is a professional language services company that provides translation (content and certified), interpretation (on-site, remote, and ASL), localization, voiceover, dubbing, and subtitling services to enterprise clients across multiple industries. It complements these language offerings with multilingual customer experience and BPO services — including 24/7 customer support, technical support, back-office, and specialized outsourcing — delivered through its WeGo division using a 1,500+ linguist and agent network across 6 global offices.
Product overview
Bilingual Global is a language services and multilingual customer experience company offering a portfolio of interconnected services. The core offering centers on translation (content translation, certified translation) and interpretation (remote events, on-site, ASL, language training). Adjacent language services include localization, voiceover, dubbing, and subtitling. These linguistic services are bundled with customer experience outsourcing including customer support, technical support, back-office services, and specialized BPO solutions delivered through its WeGo division. The company serves industries including Automotive, Banking & Financial Services, Energy & Utilities, Healthcare, Media & Communications, Retail & Ecommerce, Technology, and Travel & Tourism, leveraging over 1,500 professionals across 6 global offices.
Differentiator
Problem solved
Functional benefit
Brands
- WeGo: Bilingual's specialized division focused on delivering scalable, high-quality BPO and customer experience services.
Products and services
- Content Translation Meticulously crafted translations of website content, promotional materials, social media posts, and email campaigns, maintaining high standards of linguistic accuracy and brand integrity across multiple languages for global organizations.
- Certified Translation Translation of legal, official, and regulatory documents accompanied by a signed declaration of accuracy, required for courts, government agencies, and regulatory bodies in contexts such as international arbitration, foreign investment, and compliance documentation.
- Interpretation for Remote Events Professional interpreters available 24/7 for virtual meetings, conferences, and events via telephone or video call, supporting multiple languages with immediate language support.
- ASL Remote Interpretation American Sign Language interpretation services for deaf and hard-of-hearing individuals via remote/video platforms, ensuring accessible communication.
- Interpretation for On-Site Events Professional interpreters for in-person conferences, meetings, training sessions, site visits, and security briefings with expertise in industry-specific terminology across various linguistic and cultural contexts.
- Language Training Experienced teacher-led language training programs designed to develop linguistic proficiency and cultural competency for individuals and organizations.
- Localization Adaptation of software interfaces, websites, mobile apps, games, and multimedia presentations to the linguistic and cultural preferences of target markets, ensuring culturally relevant and engaging content worldwide.
- Voiceover Professional multilingual voiceover services in a wide range of languages for commercials, documentaries, e-learning modules, and promotional videos, maintaining the tone and emotion of original content.
- Dubbing Expert dubbing for films, television shows, and animated series with skilled voice actors matching original performers' tone and style, including translation, lip-sync adaptation, and precise audio production.
- Subtitling Subtitle creation for multimedia content ensuring accurate and culturally appropriate text representation of spoken dialogue across multiple languages.
- Customer Support Services Multilingual customer service around the clock (24/7) addressing inquiries, product information, order processing, complaint handling, and live chat support across industries.
- Technical Support Services Technical troubleshooting, hardware and software problem resolution, product installation and maintenance support, ensuring seamless user experiences for technology clients.
- Back-Office Services Data entry and management, document processing, order processing, inventory management, payment processing, and compliance reporting for streamlined business operations.
- Specialized BPO Services Customized outsourcing solutions including HR and payroll services, financial and accounting services, IT support, supply chain and logistics support, and quality assurance and compliance for various industries.
Quantifiable outcome
- NPS of 75
- +4 more outcomes
Companies that use Bilingual Global
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles5 records
Bilingual Global technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature1 record
Bilingual Global partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- WeGo (BPO Division)coreWeGo is Bilingual's specialized BPO division focused on delivering scalable, high-quality customer experience services. It operates as an integrated part of Bilingual Global's service offerings, providing customer support, technical support, back-office services, and specialized CX solutions alongside language services.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
Bilingual Global competitors and assessment
Company assessmentBroad incumbents
- RWS Group: RWS is a UK-listed language services and IP services company providing translation, localization, interpretation and content management to regulated industries such as legal, life sciences and finance. Comparable in service breadth and regulated-vertical focus to Bilingual Global, but with deeper proprietary translation technology and global footprint.
- TransPerfect: TransPerfect is the largest privately-held language services provider in the world, offering translation, interpretation, localization and multilingual content management to enterprise clients across the same verticals (legal, healthcare, financial, technology) that Bilingual Global serves. It is the most direct large-scale incumbent competing for the same enterprise RFPs.
- Lionbridge: Lionbridge is a global language, localization and AI data services provider serving enterprise customers with translation, interpretation, content localization and multilingual customer experience offerings. It is directly comparable to Bilingual Global's integrated language plus CX (WeGo) portfolio, although at much larger scale.
- Keywords Studios: Keywords Studios is a global localization and game-services provider offering translation, dubbing, subtitling and voiceover for media, gaming and entertainment clients. It directly overlaps with Bilingual Global's voiceover, dubbing and subtitling services under the Media & Communications vertical.
Direct peers
- Translated: Translated is a Rome-based language services provider combining human translation with its AI-assistance platform (ModernMT) to serve enterprise translation and localization needs. It is comparable to Bilingual Global in professional translation and enterprise focus, but with a stronger technology-product story.
- LanguageLine Solutions: LanguageLine Solutions is the largest interpretation services provider in the world, specializing in phone, video and on-site interpretation (including ASL) for healthcare, government and enterprise customers. It directly overlaps with Bilingual Global's remote interpretation, ASL interpretation and conference interpreting offerings.
- Welocalize: Welocalize is a mid-to-large language services provider offering translation, localization, multilingual SEO and data services to enterprise clients across technology, life sciences and legal. Closely comparable in service mix and customer profile to Bilingual Global, with a similar global delivery network.
- CyraCom International: CyraCom provides phone and video interpretation plus translation services targeted at US healthcare providers (hospitals, clinics, insurers) with HIPAA-compliant operations. It is a direct competitor for Bilingual Global's healthcare interpretation and certified medical translation offerings.
Others
- Teleperformance: Teleperformance is the world's largest customer experience and BPO outsourcer, offering multilingual customer support, technical support and back-office services. Comparable to the WeGo BPO division of Bilingual Global in service scope and enterprise customer base, though at vastly different scale and not a pure-play language services competitor.
Emerging players
- Smartling: Smartling is a translation management system / language platform that combines SaaS technology with professional translation services for enterprise content localization. It overlaps with Bilingual Global's content translation and localization offerings from a technology-led angle, but does not compete directly in interpretation or BPO.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Bilingual Global social profiles
Digital presenceBilingual Global compliance and trust
Trust signalCompliance7 records
Bilingual Global financial estimates
Financial estimateRevenue estimate
Valuation estimate
Bilingual Global leadership team
Management profileNumber of profiles
Profiles1 record
Bilingual Global subsidiaries and ownership
Company hierarchySubsidiaries1 record
Bilingual Global funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Bilingual Global M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Bilingual Global
What does Bilingual Global do?
Bilingual Global is a professional language services company that provides translation (content and certified), interpretation (on-site, remote, and ASL), localization, voiceover, dubbing, and subtitling services to enterprise clients across multiple industries. It complements these language offerings with multilingual customer experience and BPO services — including 24/7 customer support, technical support, back-office, and specialized outsourcing — delivered through its WeGo division using a 1,500+ linguist and agent network across 6 global offices.
Is Bilingual Global a public or private company?
Bilingual Global is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Bilingual Global founded?
Bilingual Global was founded in 2004. It employs 251 to 500 people.
Where is Bilingual Global based?
Bilingual Global is headquartered in Miami, United States, in the North America region.
How does Bilingual Global make money?
Five revenue lines are on record. Translation Services are the primary driver. The others are interpretation Services, customer Experience/BPO Services, multimedia Services and language Training.
Who are Bilingual Global's main competitors?
Broad incumbents on record are RWS Group, TransPerfect, Lionbridge and Keywords Studios. Direct peers are Translated, LanguageLine Solutions, Welocalize and CyraCom International. Teleperformance is listed as an others. Smartling is listed as an emerging player.
Does Bilingual Global have an API?
No public API is recorded for Bilingual Global.
What industry is Bilingual Global in?
Bilingual Global's product category is Language Services. Its primary akta.pro industry code is BPAFAIAH, Content Localization, Translation & Transcreation, with a secondary code of EDAGAKAK, Localization, Translation & Cultural Adaptation for Learning Content. Its NAICS code is 541930 and its SIC code is 8200.