Pallitus Health

What Pallitus Health does

Pallitus Health Partners (legal entity Care Guide Partners, Inc.) is a nonprofit home-based palliative care provider operating across Kentucky and Southern Indiana. Founded in 2021 as a rebrand of Hosparus Health's palliative care services, the organization serves patients of all ages with serious or life-limiting illnesses — including cancer, heart failure, COPD, dementia, Parkinson's disease, and pediatric conditions — through a portfolio of programs: general Palliative Care, Kourageous Kids (pediatric), Heart Connection (cardiac), Lung Care (pulmonary), and Dementia Care. Care is delivered via an interdisciplinary model combining nurse practitioners, physicians, and social workers, with in-home, virtual, telephonic, and outpatient modalities, including an embedded clinic at Baptist Health Louisville and a newly expanded embedded team at Baptist Health Floyd in New Albany, Indiana.

The organization's technology stack centers on TapCloud, a HIPAA-compliant mobile and web platform that supports daily symptom check-ins, medication reminders, and secure messaging between patients and care teams. Services are accessed through referrals from any source (patient, family, or provider) and revenue is generated primarily through insurance reimbursement (Medicare, Medicaid, and major private payers), supplemented by charitable donations and a $24 million "People of Compassion" fundraising campaign. The organization operates from a Louisville headquarters at 6200 Dutchmans Lane, with satellite offices in Louisville's West Broadway Resource Center, the Baptist Health Louisville Cancer Center, and Baptist Health Floyd, and is governed as a nonprofit affiliate of Hosparus Health within the broader Everent Health platform formed in 2025.

Pallitus has scaled patient volume from 957 in 2020 to 3,766 in 2024, holds CHAP Accreditation under Palliative Care Standards of Excellence (with pediatric certification), and is one of approximately 400 participants selected by CMS for the GUIDE dementia care payment model. Leadership includes CEO David W. Cook, President Becky Tooker, Medical Director Dr. Dustin Dillon, and CDO Tawanda Owsley, supported by a 501-1000 employee base.

Name

Pallitus Health

Legal name

Care Guide Partners, Inc.

Website

https://pallitushealth.org

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Pallitus Health Partners is a nonprofit home-based palliative care provider serving over 3,766 patients across 41+ counties in Kentucky and Southern Indiana, delivering interdisciplinary symptom management, care coordination, and condition-specific programs for adults and children with serious illness.

Ownership category

akta.pro rank

Product category

Palliative Care Services

NAICS

Home Health Care Services (62161), Home Health Care Services (621610), Home Health Care Services (6216)

SIC

Services-Home Health Care Services (8082), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH)

akta.pro secondary industries

Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), Palliative Care Clinics & Outpatient Programs (HLADAHAF), Hospital-Based Palliative Care (Inpatient Consult Services) (HLADAHAG), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Palliative care services
• Home health care
• Symptom management
• Dementia care programs
• Pediatric palliative care

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Insurance Reimbursement (Medicare, Medicaid, Private Insurance): Palliative care services are covered by most major insurance plans including Medicare and Medicaid. Services are billed through standard fee-for-service reimbursement for home visits, telehealth encounters, and care coordination delivered by the interdisciplinary team.
2. Charitable Donations and Grants: The organization accepts charitable donations to support care delivery for patients regardless of ability to pay. Donations are referenced on the donate page as supporting children, veterans, and others with serious illness across Kentucky and Indiana.
3. Kourageous Kids Sliding Scale / Financial Assistance: The Kourageous Kids pediatric program accepts private insurance, Medicare, and Medicaid, with a sliding scale fee based on family ability to pay. Children are served regardless of financial situation due to donor generosity.
4. CMS GUIDE Model Participation: Selected by CMS to participate in the Guiding an Improved Dementia Experience (GUIDE) Model, testing a new Medicare payment approach for supportive services to people living with dementia, including care coordination, respite, and caregiver support.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Pallitus Health Partners provides home-based and virtual palliative care for patients living with serious illness across more than 41 counties in Kentucky and Southern Indiana. Services include symptom management, medication oversight, advance care planning, emotional and spiritual support, and caregiver education delivered by an interdisciplinary team of nurse practitioners, physicians, social workers, and spiritual care providers. Specialty programs are offered for pediatric patients, cardiac patients, lung patients, and individuals living with dementia.

Product overview

Pallitus Health Partners is a palliative care organization providing comprehensive services through a multi-program portfolio. The core offering is general Palliative Care, supplemented by four specialized condition-specific programs: Kourageous Kids (pediatric), Heart Connection (cardiac disease), Lung Care (pulmonary disease), and Dementia Care. The organization leverages TapCloud as a patient-facing technology platform for symptom tracking and care team communication. Services are delivered through home-based visits, virtual/telephonic consultations, and an outpatient clinic at Baptist Health Louisville, serving patients across Kentucky and Indiana regardless of ability to pay.

Differentiator

Problem solved

Functional benefit

Brands

• Kourageous Kids: Pediatric palliative care program for children with serious illnesses, offering symptom management, counseling, spiritual care, and family support. Services are provided regardless of ability to pay through community donations.

Products and services

• Adult Home-Based Palliative Care

Quantifiable outcome

• Over 3,766 patients served in 2024 (up from 957 in 2020)
• +6 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Baptist Health System (Baptist Health Floyd)coreStrategic or Co-development Partner · 22 January 2026Pallitus Health expanded its partnership with Baptist Health system into southern Indiana, embedding an interdisciplinary team (physicians, nurses, social workers) at Baptist Health Floyd in New Albany to provide symptom management, goals-of-care planning, inpatient hospice care, and 24/7 clinical support. This expansion builds on the original partnership with Baptist Health Louisville, aiming to improve quality of life and reduce rehospitalizations.
• Centers for Medicare & Medicaid Services (CMS)coreStrategic or Co-development Partner · 1 July 2024Pallitus Health Partners was selected by CMS as one of nearly 400 participants in the Guiding an Improved Dementia Experience (GUIDE) Model, testing a new Medicare payment approach for supportive services to people living with dementia. Services include comprehensive person-centered assessments, care plans, care coordination, 24/7 interdisciplinary team access, respite services, and caregiver education. Model launched July 1, 2024.
• Baptist Health LouisvillecoreStrategic or Co-development Partner · 1 November 2022Pallitus Health Partners opened an outpatient palliative care clinic on the campus of Baptist Health Louisville at 3950 Kresge Way, Suite 100 (subsequently listed as 4003 Kresge Way, Suite 225). The clinic opened November 1, 2022, serving patients by appointment on Tuesdays and Fridays 9 a.m. to 3 p.m. An interdisciplinary team of nurse practitioners, palliative medicine physician, and social workers is embedded at the clinic with 24/7 on-call provider care.
• Nazareth HomecoreStrategic or Co-development Partner · 27 January 2022Collaborative implementation of the HELD (Helping Embrace Life Decisions) program — a complex disease management program for Nazareth Home long-term care residents with extreme or complex medical situations. Dr. Tyler McQueen, geriatric medicine specialist with Pallitus Health Partners, meets with residents on a weekly basis. The program brings together geriatrics and complex disease management experts to develop individualized care plans focused on quality of life.
• Hosparus HealthcoreOthersPallitus Health Partners is an affiliate of Hosparus Health, one of the nation's largest community-based nonprofit providers of hospice, palliative, and advanced illness care. Pallitus Health was launched as the new brand for Hosparus Health's palliative care services. David W. Cook serves as CEO of both Hosparus Health and its affiliate Everent Health.
• Community Health Accreditation Partner (CHAP)minorOthersCHAP awarded Pallitus Health Partners CHAP Accreditation under Palliative Care Standards of Excellence and Pediatric Care Certification for Kourageous Kids. CHAP is an independent, not-for-profit accrediting body for community-based health care organizations with 'deeming authority' from CMS.
• Kosair for KidsminorGTM or Marketing PartnerKosair for Kids is a supporting partner of the Kourageous Kids pediatric palliative care program, contributing to charitable care for children with serious illnesses regardless of ability to pay.
• Bluegrass Care NavigatorsminorOthersBluegrass Care Navigators partnered with Hosparus Health to form Everent Health in 2025, an organization to strengthen and support mission-driven providers serving patients and families facing serious illness.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Compassus: Compassus is a national nonprofit hospice, palliative, and home health provider with an interdisciplinary care model similar to Pallitus. Its presence in multiple states and partnership-driven GTM make it a directly comparable scaled peer.
• Aspire Health (Carelon Health): Aspire Health, rebranded under Carelon Health (Anthem/Elevance), is one of the largest community-based palliative and complex care providers in the U.S. It directly competes with Pallitus on home-based palliative care delivery for seriously ill patients and serves as a natural comparable for scale and payer relationships.
• Empath Health: Empath Health is a large nonprofit integrated network providing hospice, palliative, and home health services, with a care model and community-based mission closely mirroring Pallitus's affiliate structure with Hosparus Health.
• Care Dimensions: Care Dimensions is a large nonprofit hospice and palliative care provider in the Northeast with a disease-specific program structure (e.g., cardiac, pulmonary, dementia) closely mirroring Pallitus's Heart Connection, Lung Care, and Dementia Care programs.
• Bluegrass Care Navigators: Bluegrass Care Navigators is a Kentucky-based hospice, palliative, and complex care provider that co-founded Everent Health with Pallitus's parent Hosparus Health in 2025. It is a direct geographic and service-line peer in the same Kentucky market.
• Providence Hospice & Palliative Care: Providence's hospice and palliative care division delivers home-based interdisciplinary serious-illness care within a large nonprofit health system. Its integrated delivery model and specialty program structure are directly comparable to Pallitus's hospital-embedded approach.
• Gentiva: Gentiva is a national hospice and palliative care provider (formerly part of Kindred at Home) offering home-based serious-illness care. It is comparable in its interdisciplinary palliative model and serves as a national-scale benchmark for Pallitus.

Broad incumbents

• Amedisys (Optum/UnitedHealth): Amedisys, now part of UnitedHealth's Optum, is a national home health and hospice provider that has expanded into palliative and serious-illness care. It is a broader incumbent whose home health footprint and integrated payer relationships make it a strategic comparable for Pallitus's palliative offerings.
• VITAS Healthcare (Chemed): VITAS Healthcare is the largest hospice provider in the U.S. and a subsidiary of Chemed Corp. While hospice-focused, it has expanded palliative and serious-illness services, making it a broad incumbent comparable for referral network strategy and end-of-life care scale.
• CenterWell Hospice & Palliative Care (Humana): CenterWell is Humana's home-based care delivery arm offering hospice and palliative services nationally. It is a broader incumbent with overlapping interdisciplinary serious-illness care but operates as part of a much larger payer-aligned portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/pallitushealth
• Facebookfacebook.com/PallitusHealth
• LinkedInlinkedin.com/company/pallitus-health-partners

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pallitus Health