SafeUT
SafeUT is a free, confidential crisis chat and tip line app operated by the Huntsman Mental Health Institute at University of Utah Health, serving Utah K-12 and college students, parents, school staff, first responders, and National Guard members with 24/7 access to licensed counselors.
- Company typePrivate
- Founded2016
- HeadquartersUtah, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What SafeUT does
SafeUT is a free, confidential crisis chat and tip line platform serving Utah residents, operated by the Huntsman Mental Health Institute at University of Utah Health. Established through Utah state legislation in 2014 and launched in 2016, the platform provides 24/7/365 access to licensed master's-degree-level mental health counselors for K-12 students, college students, parents, school staff, first responders (SafeUT Frontline, launched 2020), and National Guard members (SafeUT National Guard, launched 2019). The core technology is a mobile application available on iOS and Android, supplemented by a web-based platform and a dedicated School Portal for institutional administrators to manage safety tips.
The platform's primary functional capabilities include real-time crisis chat, anonymous password-protected tip submission for school safety concerns, and a direct call feature connecting users to licensed counselors. The service is available in English and Spanish, with translation services for other languages. All crisis intervention is delivered by human counselors employed by Huntsman Mental Health Institute; the system is not AI-driven.
SafeUT operates as a government-funded public health program with no revenue generated from end users. The program is established through Utah state legislation, overseen by the SafeUT Commission chaired by the Utah Attorney General's Office, and funded through state appropriations. The service is provided completely free to all users, with no subscription, freemium, or commercial pricing model. Distribution occurs through app stores, web access, and institutional partnerships with all Utah K-12 schools and higher education institutions. The program has documented 536 lifesaving interventions in FY2023 and reached a 1 million messages milestone in 2022.
SafeUT firmographics
Firmographics- Name
- SafeUT
- Legal name
- University of Utah Health
- Website
- https://safeut.org
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Short description
- SafeUT is a free, confidential crisis chat and tip line app operated by the Huntsman Mental Health Institute at University of Utah Health, serving Utah K-12 and college students, parents, school staff, first responders, and National Guard members with 24/7 access to licensed counselors.
- Ownership category
- akta.pro rank
SafeUT industry classification
Industry- Product category
- Crisis Mental Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Child and Youth Services (62411), Emergency and Other Relief Services (624230)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Crisis Response & Threat Assessment (Suicide Prevention, Violence Prevention) (EDAJAIAH)
- akta.pro secondary industries
- Content Moderation, Safe Messaging & Classroom Communication Safety (EDAFALAE), Behavioral Health & Substance Use Remote Monitoring (HLACAFAD)
Keywords
Where SafeUT is headquartered
LocationHeadquarters
- HQ city
- Utah
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
SafeUT business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Government-funded Public Service: SafeUT is funded through Utah state government legislation and the SafeUT Commission, chaired by the Utah Attorney General's Office. The service is provided completely free to all users with no revenue generation from end users.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free access for all users |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
SafeUT product offering
Product offeringCore offering
SafeUT provides a free, confidential mobile and web-based crisis chat and tip line connecting Utah students, parents, educators, first responders, and National Guard members with licensed master's-degree-level mental health counselors 24 hours a day, 7 days a week, 365 days a year. The platform also routes anonymous safety tips about bullying, self-harm, or potential school threats to appropriate school administrators and law enforcement. The service is operated by the Huntsman Mental Health Institute at University of Utah Health and funded through Utah state government legislation.
Product overview
SafeUT is a comprehensive crisis support platform consisting of a core SafeUT app for Utah students, parents, and educators, supplemented by two specialized sub-brands: SafeUT Frontline for first responders and SafeUT National Guard for military personnel. The platform provides 24/7 confidential access to licensed mental health counselors through mobile apps and a web-based interface, with an associated School Portal for institutional users. All services are free and operate around the clock, 365 days a year.
Differentiator
Problem solved
Functional benefit
Products and services
- SafeUT App A crisis chat and tip line mobile application providing confidential 24/7 access to licensed mental health counselors for Utah K-12 students, college students, parents, and school staff. Users can start chats, submit anonymous safety tips about bullying, self-harm, or potential school threats, and connect via chat or call features.
- SafeUT Frontline A specialized mental health support app for Utah first responders including healthcare workers, fire/EMS personnel, law enforcement, corrections officers, public safety dispatchers, and their families. Provides confidential 24/7 chat and call access to licensed counselors trained in first responder-specific challenges including PTSD, PTSI, and occupational stress.
- SafeUT National Guard A confidential mental health support app for Utah National Guard soldiers, veterans, civilian personnel, and their families. Offers 24/7 chat and call access to licensed counselors trained to understand military-specific challenges including PTSD, deployment stress, and reintegration issues.
- SafeUT School Portal A web-based portal for Utah school administrators and designated leaders to manage and respond to safety tips submitted through the SafeUT platform. Schools log in to review incoming tips, investigate safety concerns, and coordinate with SafeUT counselors.
- SafeUT Website Web-based access to SafeUT services enabling users to start chats, submit tips, or access resources without requiring a smartphone. Available on Chromebooks and other computers, offering immediate connection to licensed counselors and mental health resources.
Quantifiable outcome
- 536 lifesaving interventions in fiscal year 2023
- +4 more outcomes
Companies that use SafeUT
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles6 records
SafeUT technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
SafeUT partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered major and core.
- Utah Jazz FoundationmajorUtah Jazz Foundation made a generous donation to SafeUT to support an anti-bullying campaign and suicide prevention resources. This partnership was inspired by Isabella Tichenor's story and includes a Take Note PSA campaign.
- Utah JazzmajorSafeUT partners with the Utah Jazz for a public service announcement encouraging mental health awareness. The Utah Jazz / SafeUT: Take Note PSA promotes the app to Utahns statewide.
- University of Utah Health / Huntsman Mental Health InstitutecoreSafeUT was redeveloped by the University of Utah, with counselors employed by Huntsman Mental Health Institute at University of Utah Health. This is the operational backbone of the entire SafeUT service.
- Utah State LegislaturecoreUtah State Senator Daniel Thatcher introduced legislation and Utah Attorney General Sean Reyes co-sponsored it, creating the SafeUT Commission. This government partnership established the legal framework and state funding for SafeUT's operations.
- SafeUT CommissioncoreThe SafeUT Commission comprises 11 voting members including representatives from Utah Attorney General's Office, Utah State Senate, Utah State House of Representatives, Utah State Board of Education, Utah System of Higher Education, Utah Department of Health and Human Services, Law Enforcement, and public representatives. Chaired by Ric Cantrell (Utah Attorney General Chief of Staff).
Scale indicators6 records
Recent moves7 records
Expansion highlights4 records
SafeUT competitors and assessment
Company assessmentRegional players
- Navigate360: Provider of K-12 school safety, behavioral threat assessment, and student wellness software including anonymous tip lines and suicide prevention screening. Comparable to SafeUT's tip-line and threat assessment capabilities, but offered as a commercial subscription product across multiple U.S. districts.
- Raptor Technologies: Commercial K-12 school safety and student wellbeing platform providing visitor management, emergency management, and tip-line software (Raptor Alert) to U.S. school districts. Comparable to SafeUT's school tip-line and portal functionality but operated as a commercial vendor serving multiple states rather than a state-funded program.
Emerging players
- Sandy Hook Promise: National nonprofit delivering school-based violence prevention programs and a Say Something anonymous reporting system for K-12 students. Directly comparable to SafeUT's tip-line component and school safety threat intervention mission, though operating nationwide and without a clinical counseling component.
- 7 Cups: Digital platform offering free peer-to-peer emotional support chat and paid therapy connections, with strong penetration among teens and young adults. Comparable to SafeUT in chat-based emotional support delivery and youth audience, though primarily uses trained volunteer listeners rather than licensed clinicians.
- Teen Line: Youth-focused crisis and support line staffed primarily by trained teen volunteers, with evening phone and text support. Comparable to SafeUT in targeting K-12 and college students with confidential peer-mediated emotional support, though with a smaller geographic footprint and volunteer (vs. licensed clinician) staffing model.
Direct peers
- Crisis Text Line: Free, 24/7 text-based crisis support service staffed by trained volunteers, serving a broad U.S. audience including teens and young adults. Closely comparable to SafeUT in delivery mechanism (text chat), target demographic (youth), and free public-service positioning.
- 988 Suicide & Crisis Lifeline: National 24/7 crisis line launched by SAMHSA in 2022 providing free, confidential support via call and text for people in suicidal crisis or emotional distress. Direct competitor to SafeUT's core student and adult crisis chat, available nationwide and likely to capture share-of-mind for Utah users.
Broad incumbents
- TalkSpace: Large-scale commercial teletherapy platform connecting users with licensed therapists via text, audio, and video. Overlaps with SafeUT in providing on-demand access to licensed mental health professionals via digital channels, but operates as a paid consumer/employer service rather than a free public crisis line.
- BetterHelp: Major online counseling marketplace providing licensed therapist access via messaging, chat, phone, and video. Comparable to SafeUT in delivering licensed-counselor support via digital channels, though commercially positioned and not specialized in crisis intervention or youth populations.
Others
- JED Foundation: National nonprofit focused on protecting emotional health and preventing suicide among teens and young adults, partnering with high schools and colleges. Comparable to SafeUT in mission around youth suicide prevention and school-based mental health, but functions as a programmatic and advocacy partner rather than a direct service operator.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
SafeUT social profiles
Digital presenceSafeUT financial estimates
Financial estimateRevenue estimate
Valuation estimate
SafeUT leadership team
Management profileNumber of profiles
Profiles1 record
SafeUT funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SafeUT M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SafeUT
What does SafeUT do?
SafeUT provides a free, confidential mobile and web-based crisis chat and tip line connecting Utah students, parents, educators, first responders, and National Guard members with licensed master's-degree-level mental health counselors 24 hours a day, 7 days a week, 365 days a year. The platform also routes anonymous safety tips about bullying, self-harm, or potential school threats to appropriate school administrators and law enforcement. The service is operated by the Huntsman Mental Health Institute at University of Utah Health and funded through Utah state government legislation.
Is SafeUT a public or private company?
SafeUT is a private company. It is classified as state government owned and is currently operating.
When was SafeUT founded?
SafeUT was founded in 2016.
Where is SafeUT based?
SafeUT is headquartered in Utah, United States, in the North America region.
How does SafeUT make money?
One revenue line is on record: government-funded Public Service.
Who are SafeUT's main competitors?
Regional players on record are Navigate360 and Raptor Technologies. Emerging players are Sandy Hook Promise, 7 Cups and Teen Line. Direct peers are Crisis Text Line and 988 Suicide & Crisis Lifeline. Broad incumbents are TalkSpace and BetterHelp. JED Foundation is listed as an others.
Does SafeUT have an API?
No public API is recorded for SafeUT.
What industry is SafeUT in?
SafeUT's product category is Crisis Mental Health Services. Its primary akta.pro industry code is EDAJAIAH, Crisis Response & Threat Assessment (Suicide Prevention, Violence Prevention), with a secondary code of EDAFALAE, Content Moderation, Safe Messaging & Classroom Communication Safety. Its NAICS code is 621420 and its SIC code is 8300.