USPA Claims

What USPA Claims does

U.S. Public Adjusters (doing business as USPA Claims) is a licensed public adjusting firm headquartered in Valparaiso, Indiana, that exclusively represents policyholders in property damage insurance claims. The company operates a regional professional services practice built around five interconnected offerings: Public Adjusting Services (policy review, damage inspection, documentation, claim filing, and settlement negotiation), Commercial Claim Services (specialized handling of business interruption, equipment, and inventory losses), Detailed Reporting Services (line-by-line claim documentation and repair estimates), Emergency Mitigation Services (water extraction, structural drying, board-up, mold prevention to stabilize losses), and Assistance With Payouts and Post-Negotiation Construction (settlement review and reconstruction coordination). Underlying technical capability rests on IICRC-certified personnel and conventional inspection tools such as moisture meters, thermal cameras, and drone roof scans rather than a proprietary technology platform.

The business model is a pure contingency-fee professional services arrangement: USPA charges no upfront fees and is compensated only as a percentage of a successfully settled claim. Customer acquisition is field-driven, combining free on-site inspections, local SEO across 20-plus Northwest Indiana communities, and educational content marketing; service delivery is direct-to-property, with adjusters dispatched to customer sites within a roughly 100-mile radius of Valparaiso. The firm employs approximately 20 IICRC-certified staff and reports a cumulative track record of over 5,000 claims managed, including individual commercial recoveries exceeding $1 million, supported by BBB accreditation and a 5-star customer rating.

The company serves two primary segments: residential property owners facing storm, hail, fire, water, and structural losses, and commercial property owners dealing with larger business-interruption and complex high-value claims. No funding rounds, acquisitions, partnerships, or parent-company relationships are disclosed; ownership appears founder-led and the entity is incorporated in Indiana as a privately held for-profit corporation. No AI/ML capability, public pricing, or disclosed revenue figures are present in the available materials.

Name

USPA Claims

Legal name

U.S. Public Adjusters

Website

https://uspaclaims.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

U.S. Public Adjusters (USPA Claims) is a licensed public adjusting firm based in Valparaiso, Indiana, that represents residential and commercial property owners on a contingency-fee basis in insurance claims across Northwest Indiana, supported by in-house emergency mitigation and reconstruction coordination services.

Ownership category

akta.pro rank

Product category

Public Insurance Adjusting / Property Damage Claims Management

NAICS

Claims Adjusting (524291)

SIC

Fire, Marine & Casualty Insurance (6331)

akta.pro industry

PRIMARYTLABANAH

Claims Administration & TPA Services (FNOL, Subrogation, Litigation Mgmt)

Transportation & Logistics/Fleet Leasing, Rental & Management/Fleet Insurance, Risk & Accident Management (Claims, Loss Control)

Keywords

• Public insurance adjusting
• Property damage claims
• Insurance claim advocacy
• Commercial claim services
• Emergency mitigation services

Headquarters

HQ city

Valparaiso

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Contingency Fee on Successful Claims: The company operates on a strict contingency basis, meaning no upfront fees are charged to clients. Compensation is earned only when a claim settles successfully, typically as a percentage of the final settlement amount. This aligns the company's interests perfectly with the client's financial recovery and eliminates risk for policyholders seeking fair insurance compensation.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

USPA Claims is a licensed public adjusting firm that exclusively represents property owners against their insurance carriers during the property damage claims process. The company provides end-to-end services including policy review, on-site damage inspections, claim documentation and detailed reporting, professional repair estimates, strategic negotiation with insurers, support for underpaid or denied claims, and post-settlement construction coordination. Emergency mitigation services (water extraction, structural drying, fire/storm board-up, mold prevention) are also delivered directly by an IICRC-certified team.

Product overview

USPA Claims is a public adjusting firm offering a unified suite of insurance claim management services for residential and commercial property owners. The core portfolio consists of four interconnected services: Public Adjusting Services (policyholder representation during claims), Commercial Claim Services (specialized handling for business properties), Detailed Reporting Services (comprehensive claim documentation), Emergency Mitigation Services (immediate damage stabilization), and Assistance With Payouts And Post-Negotiation Construction (settlement review and reconstruction support). These services are delivered by a 20-person IICRC-certified team based in Valparaiso, Indiana, serving a 100-mile radius across Northwest Indiana.

Differentiator

Problem solved

Functional benefit

Products and services

• Public Adjusting Services Licensed public adjusting representation for residential policyholders during insurance claims, including policy review, damage inspection, documentation, claim filing, and settlement negotiation against insurance carriers.
• Commercial Claim Services Specialized insurance claim handling for commercial property owners and businesses, including business interruption analysis, equipment valuation, inventory documentation, and complex high-value commercial property claims.
• Detailed Reporting Services Comprehensive insurance claim documentation including full damage walkthroughs, plain-English policy reviews, line-by-line claim documentation, and settlement support with photos, repair estimates, and cost analysis.
• Emergency Mitigation Services Immediate emergency response services including water extraction, structural drying, fire mitigation, storm damage board-up, and mold prevention to prevent further loss after property damage and to support the insurance claim.
• Assistance With Payouts And Post-Negotiation Construction Settlement review and payout negotiation services ensuring insurance payouts align with documented repair needs, plus construction coordination support after claim settlement, including contractor guidance and reconstruction cost coverage verification.
• Water Damage Restoration (Merrillville) Water damage remediation services for Merrillville, Indiana including water extraction, structural drying, moisture verification, and rebuild scope documentation to support insurance claims.
• Mold Removal Services (Merrillville) Mold damage restoration following IICRC S520 standard, including moisture source identification, containment, removal, and prevention services for Merrillville properties.

Quantifiable outcome

• 5-star rating from customer reviews
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Sedgwick: Major claims management firm handling property, casualty, and specialty claims for insurers and corporations. Comparable to USPA in market space (P&C claims handling) and customer base (property owners post-loss), though Sedgwick typically works on behalf of carriers rather than policyholders.
• Crawford & Company: Global independent claims management firm serving insurers and self-insureds across P&C, catastrophe, and specialty lines. While USPA represents policyholders and Crawford typically represents insurers, both operate in the same property damage claims adjusting market and serve overlapping end-customers (property owners) during the claims process.
• BELFOR Property Restoration: Global leader in property restoration and disaster recovery services for residential and commercial customers. Overlaps with USPA's mitigation services on water, fire, and storm damage, and operates in the same post-loss customer journey, though at significantly larger scale and with insurer-direct relationships.
• Cottingham & Butler: Multi-line claims management and adjusting services firm handling property, casualty, and specialty claims. Operates in the same property claims space as USPA, with overlapping customer base (property owners and risk managers), though typically working for insurers and TPAs rather than policyholders.
• ServiceMaster Restore: National restoration services brand under the ServiceMaster umbrella, providing water, fire, and mold remediation for residential and commercial customers. Directly comparable to USPA's mitigation services and post-loss customer experience, with broader geographic reach and deeper insurer relationships.
• Pilot Catastrophe Services: Catastrophe claims services firm handling large-volume property claims after major weather events. Comparable to USPA in the storm-driven property damage claims workflow and customer base (residential and commercial property owners post-catastrophe), though operating primarily on the insurer side.

Direct peers

• The Greenspan Company: Long-established public adjusting firm representing policyholders against insurance companies on property damage claims. Closely comparable to USPA in business model (contingency-fee advocacy), target customer (homeowners and commercial property owners), and service mix (policy review, documentation, negotiation).
• Adjusters International: National public adjusting firm representing policyholders on commercial and residential property insurance claims. Directly comparable to USPA in service offering, contingency-fee model, and customer segment, with similar emphasis on detailed documentation and carrier negotiation.

Emerging players

• Paul Davis Restoration: National franchise network providing emergency restoration and reconstruction services after fire, water, and storm damage. Comparable to USPA's mitigation and reconstruction coordination services, with similar customer profile (property owners post-loss) and overlap in service category.
• SERVPRO: National restoration franchise network specializing in fire, water, and mold remediation. Comparable to USPA in the emergency mitigation component of the service offering, often working alongside public adjusters on post-loss property damage events across residential and commercial customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/uspa.corp

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about USPA Claims