City of La Palma

Municipal Government Serviceslapalmaca.gov

The City of La Palma is a municipal corporation in Orange County, California, providing governmental services including water/sewer utilities, police, recreation, and business licensing to approximately 4,500 households across 1.76 square miles, funded through property/sales/utility taxes and service fees.

Company typePublic
Founded1955
HeadquartersLa Palma, United States
Headcount51–100
GTM typeB2C
OfferingServices

What City of La Palma does

The City of La Palma is a municipal corporation incorporated in 1955 (originally as Dairyland, renamed in 1965) that provides governmental services to approximately 4,500 households across 1.76 square miles in northern Orange County, California. Operating under a council-manager form of government with five elected council members, the city delivers essential municipal services including water distribution, sewer collection, solid waste franchising, police protection, and fire services (via a contract with the Orange County Fire Authority). The city also administers business licensing, building permits, planning/zoning, code enforcement, public works, and a recreation and community services portfolio encompassing youth programs, senior services, and community events.

Revenue is generated through a diversified set of streams including property tax, sales tax (notably augmented by a 30-year Marathon Petroleum tax sharing agreement running through 2043), utility users tax, water and sewer service fees, sanitation collection fees, business license fees, building permit fees, recreation program fees, and transient occupancy tax. The city maintains a 50% General Fund Reserve policy and publishes Annual Comprehensive Financial Reports, signaling strong fiscal discipline. Utility rates are set on a multi-year cycle with a 60%+ water rate increase scheduled from 2026 to 2030 to fund infrastructure investment.

The city's technology infrastructure is built on a modern SaaS stack including CivicPlus (website CMS), OpenGov (permits and procurement), ActiveNet (recreation registration), EDCO/ACS (utility billing), CivicClerk (agenda management), GovernmentJobs (HR), AlertOC (emergency notifications), Constant Contact (e-newsletter), and ArcGIS (mapping). Distribution combines in-person City Hall services, 24/7 police operations, community center facilities, and digital self-service portals. The city operates zero proprietary technology assets, no public-facing APIs, and no disclosed AI/ML capabilities, relying entirely on best-of-breed third-party platforms for its digital service layer.

City of La Palma firmographics

Firmographics

Name: City of La Palma
Legal name: City of La Palma
Website: https://lapalmaca.gov
Company type: Public
Founded year: 1955
Operating status: Operating
Headcount range: 51–100 employees
Short description: The City of La Palma is a municipal corporation in Orange County, California, providing governmental services including water/sewer utilities, police, recreation, and business licensing to approximately 4,500 households across 1.76 square miles, funded through property/sales/utility taxes and service fees.
Ownership category
akta.pro rank

City of La Palma industry classification

Industry

Product category: Municipal Government Services
NAICS: Executive Offices (921110), Water, Sewage and Other Systems (2213), Police Protection (922120), Executive, Legislative, and Other General Government Support (9211)
SIC: Water Supply (4941), Electric, Gas & Sanitary Services (4900), Services-Amusement & Recreation Services (7900)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Parks, Recreation & Cultural Services (BPAIACAI), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD)

Keywords

Municipal government services
Public safety services
Water utility services
Community recreation programs
Community development services

Where City of La Palma is headquartered

Location

Headquarters

HQ city: La Palma
HQ country: United States
HQ region: North America

Offices4 records

Markets served

City of La Palma business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

Property Tax Revenue: Primary General Fund revenue source from property taxes collected within the city
Sales Tax Revenue: Bradley-Burns sales tax from retail transactions including tax sharing agreements with businesses like Marathon Petroleum (50% rebate on bulk fuel sales up to $3M, 70% above $3M)
Utility Users Tax: Tax on utility services including water, gas, electricity, and telecommunications
Water and Sewer Service Fees: Bimonthly water and sewer billing through EDCO/ACS Billing Services
Sanitation Collection Fees: Residential and commercial solid waste collection fees ($29.25/month residential effective July 2026)
Business License Fees: Fees collected from businesses operating within the city
Building Permit Fees: Fees for construction permits and inspections
Recreation Program Fees: Fees for recreation classes, facility rentals, and community programs
Transient Occupancy Tax: Tax on hotel/motel stays within the city

Pricing tiers

Model	Billing	Price
Subscription	Pay-as-you-go	Residential Water Fixed Service Charge
Usage-based	Pay-as-you-go	Residential Water Volume Charge
Usage-based	Pay-as-you-go	Commercial Water Volume Charge
Usage-based	Pay-as-you-go	Sewer Volume Charge
Subscription	Monthly	Residential Sanitation Rate
Subscription	Monthly	Commercial Sanitation Rate (3-cy bin)
Subscription	Per transaction	Recreation Classes
Subscription	Annual	Pet Licenses
One time/ perpetual license	One time/ perpetual license	RV/Trailer Overnight Parking Permit

Go-to-market motion1 record

Distribution channels7 records

Marketing channels10 records

City of La Palma product offering

Product offering

Core offering

The City of La Palma is a municipal government that delivers a standard portfolio of local public services to its residents, businesses, and visitors. Core offerings include police protection, water utility service, building and planning services, recreation programs, public works maintenance, and general administrative services. Services are funded primarily through taxes, fees, and intergovernmental revenue and are governed by a five-member elected City Council.

Product overview

The City of La Palma operates a comprehensive municipal services portfolio delivered through both in-house city departments and contracted third-party providers. Core city services include water and sewer utilities, solid waste collection (via EDCO Disposal), police protection, and fire services (via OCFA). The Recreation and Community Services Department offers youth programs, senior services, and community events. The Community Development Department handles building permits, business licensing, and planning. Public Works manages infrastructure including streets, water distribution, and stormwater. The city's digital presence centers on its civic portal website, which integrates multiple third-party platforms for specific functions: OpenGov for procurement and permits, CivicClerk for council documentation, GovernmentJobs for employment, AlertOC for emergency alerts, and ActiveNet for recreation registration. Ancillary offerings include La Palma Mosaic (quarterly newsletter), The Visionary e-newsletter, and the Citizen's Academy educational program.

Differentiator

Problem solved

Functional benefit

Brands

La Palma Mosaic: The City's official community newsletter and recreation guide published four times a year and mailed to each household and business
La Palma Recreation and Community Services

Products and services

Police Services Law enforcement, crime prevention, traffic enforcement, and emergency response for city residents, businesses, and visitors.
Water Utility Service Potable water supply, billing, and distribution infrastructure operated by the city for residential and commercial accounts.
Community Development and Permitting Building permits, planning review, zoning, code enforcement, and business licensing for property owners and businesses in the city.
Recreation Programs Youth and adult classes, sports leagues, aquatics, and special events operated through community centers and parks.
Public Works and Street Maintenance Street maintenance, graffiti abatement, tree trimming, storm drain maintenance, and city facility upkeep.
City Council and Administrative Services Elected governance, city clerk functions, public records, council meetings, and constituent communication services.

Quantifiable outcome

One of the lowest crime rates in Orange County
+2 more outcomes

Companies that use City of La Palma

Customer profile

Named customers3 records

Segments4 records

Ideal customer profiles2 records

City of La Palma technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration11 records

City of La Palma partnerships and signals

Strategic signal

Partnerships

13 partnerships are on record, tiered core and minor.

Southeast Area Animal Control Authority (SEAACA)coreOthers · 1 January 2010SEAACA began providing animal control services for La Palma on January 1, 2010. Located at 9777 Seaaca Street in Downey. Provides animal shelter, licensing, and low-cost wellness clinic.
Orange County Fire Authority (OCFA)coreChannel Partner/ Reseller/ DistributorOCFA provides fire protection and emergency response services for La Palma. The city contracts with OCFA for fire services as part of regional fire protection.
Orange County Health Care AgencyminorOthersCounty agency providing public health services that support La Palma residents.
Orange County Public LibraryminorOthersLa Palma branch library adjacent to City Hall provides library services to residents.
Orange County Transportation Authority (OCTA)minorOthersCounty transportation agency providing bus and Metrolink commuter rail services.
Orange County Vector Control DistrictminorOthersCounty district providing vector control services (mosquitoes, rodents, insects).
EDCO Disposal (Park Disposal)coreChannel Partner/ Reseller/ DistributorCity contracts with EDCO Disposal for solid waste sanitation, recycling, and street sweeping services. EDCO provides three containers (trash, recyclables, green waste) and issues combined billing for water, sewer, and sanitation.
Southern California Edison (SCE)minorOthersUtility company providing electricity to La Palma. Residents report defective street lights through SCE's online form.
SoCal GasminorOthersNatural gas utility serving La Palma residents.
AT&TminorOthersTelephone, television, and internet service provider for La Palma.
Frontier CommunicationsminorOthersTelephone, television, and internet service provider for La Palma.
Spectrum (Time Warner Cable)minorOthersCable television and internet service provider for La Palma.
North Orange County Chamber of Commerce (NOCC)minorGTM or Marketing PartnerChamber supports economic success for businesses in Buena Park, Fullerton, La Palma, and Stanton. Promotes workforce development and advocates for business.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

City of La Palma competitors and assessment

Company assessment

Direct peers

City of Cypress: Adjacent Orange County city with similar land area, demographics, and small-city municipal service profile; both operate council-manager governments with in-house police and contracted fire services.
City of Artesia: Small Orange County city adjacent to La Palma with comparable population, land area, and small-city municipal service delivery model including contracted sheriff/fire and community services.
City of Buena Park: Nearby Orange County city of comparable population profile; co-member with La Palma in the North Orange County Chamber of Commerce, sharing economic-development and small-business service functions.
City of Los Alamitos: Small Orange County city with comparable population, council-manager government, and contracting relationships with regional providers (e.g., OCFA for fire).
City of Placentia: Small Orange County city of similar population and council-manager governance structure; directly comparable in scope of utility, recreation, and community-development services.
City of Fullerton: Larger but geographically adjacent Orange County city co-listed in the North Orange County Chamber; provides an apples-to-apples municipal service model in the same regional labor and contract market.
City of Cerritos: Adjacent Orange County municipality of similar small size and urban-suburban character; La Palma actually provides water service to a portion of Cerritos, making them directly comparable in municipal services delivery and demographics.
City of Seal Beach: Small Orange County coastal municipality operating a similar suite of municipal services on a comparable revenue base; useful peer for benchmarking low-crime, quality-of-life positioning.
City of Stanton: Small Orange County municipality and fellow North Orange County Chamber member; comparable in operating scale, contracting for services like fire (OCFA), and small in-house administrative footprint.
City of Hawaiian Gardens: Very small (under 2 sq mi) Orange County city with similar constrained geographic footprint and dependence on a narrow tax base; directly comparable as a small-municipality peer.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

City of La Palma compliance and trust

Trust signal

Compliance2 records

City of La Palma financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of La Palma leadership team

Management profile

Number of profiles

City of La Palma funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of La Palma M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of La Palma

What does City of La Palma do?

Is City of La Palma a public or private company?

City of La Palma is a public company. It is classified as state government owned and is currently operating.

When was City of La Palma founded?

City of La Palma was founded in 1955. It employs 51 to 100 people.

Where is City of La Palma based?

City of La Palma is headquartered in La Palma, United States, in the North America region.

How does City of La Palma make money?

Nine revenue lines are on record. Property Tax Revenue is the primary driver. The others are sales Tax Revenue, utility Users Tax, water and Sewer Service Fees, sanitation Collection Fees, business License Fees, building Permit Fees, recreation Program Fees and transient Occupancy Tax.

Who are City of La Palma's main competitors?

Direct peers on record are City of Cypress, City of Artesia, City of Buena Park, City of Los Alamitos, City of Placentia, City of Fullerton, City of Cerritos, City of Seal Beach, City of Stanton and City of Hawaiian Gardens.

Does City of La Palma have an API?

No public API is recorded for City of La Palma.

What industry is City of La Palma in?

City of La Palma's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 921110 and its SIC code is 4941.