What Ville de Châteauguay does

Ville de Châteauguay is a municipal government entity incorporated under Quebec provincial law on November 3, 1975, serving approximately 53,030 residents across a 46.3 km² territory on the South Shore of the Greater Montreal region, located roughly 25 km from downtown Montreal. It is the 3rd most populous municipality on the South Shore and ranks as the 5th largest economic hub by jobs and businesses in the area, with 14,295 local jobs and 1,051 registered businesses including 200+ in its industrial park. The city delivers the full suite of municipal functions — public safety (municipal police and fire services), infrastructure maintenance, urban planning and permitting, property taxation, recreation, culture, and community development — to residents, businesses, and visitors. Sub-brands include Château Scènes (performing arts), Activ'Été (day camps), Bibliothèque Raymond-Laberge (library), Centre nautique (aquatic centre), Centre écologique Fernand-Seguin (65-hectare nature preserve with LEED Silver certification), and Festival Rivéo (signature riverside cultural festival).

The municipality's core technology surface is a digital citizen-services platform: the MonDossier online citizen portal and companion mobile application provide residents with 24/7 access to permit filings, tax payments, account management, and online service requests, complemented by an interactive map (Carte interactive) and an automated emergency alert system (Info-alertes). Physical service delivery is anchored at City Hall (5 boulevard D'Youville) and the Centre culturel Georges-P.-Vanier, with specialized facilities including a police station, fire station, public library, municipal court, indoor aquatic complex, Sportplex, three-rink arena, and a public works workshop. Twinning relationships extend to Cambrai (France, 1985), Châteaugay (France), and Moose Jaw (Saskatchewan, Canada).

The revenue model is municipal in structure: the primary recurring stream is property taxes (taxes foncières) billed annually based on assessed property values, set each year by the elected municipal council. Secondary revenue comes from one-time fees for building and zoning permits (residential, commercial, pools, signage), transaction-based service fees and fines (court fines, alarm system permits, dog licenses), and subscription-style fees for recreational and cultural programming including day camps, sports facilities, and cultural events. Service delivery is direct-to-citizen through physical counters, a central phone line (450-698-3000), the MonDossier portal, and the mobile application — there is no third-party reseller or franchise channel. Governance is exercised by an elected mayor (Éric Allard, elected 2021) and a 10-member district council expanded from 8 districts effective October 2025.

Name

Ville de Châteauguay

Legal name

Ville de Châteauguay

Website

https://ville.chateauguay.qc.ca

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

251–500 employees

Short description

Ville de Châteauguay is a Quebec municipal government serving approximately 53,030 residents and 1,051 businesses on the South Shore of Greater Montreal, administering public safety, infrastructure, permits, taxation, recreation, and cultural services through in-person, online, and mobile channels.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive, Legislative, and Other General Government Support (921), Executive Offices (921110)

SIC

Non-Operating Establishments (9995)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Public safety services
• Recreation and culture
• Property tax administration
• Building permits and zoning

Headquarters

HQ city

Châteauguay

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Property Taxes (Taxes foncières): Annual property taxes based on assessed property values, the primary source of municipal revenue
2. Building and Zoning Permits: Fees collected for various permits including residential, commercial, pools, signage, and construction permits
3. Service Fees and Fines: Various service fees including municipal court fines, alarm system permits, dog licenses, and recreational activity fees
4. Recreational and Cultural Services: Fees for leisure programs, day camps (Activ'Été), sports facilities, and cultural events

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

Ville de Châteauguay administers municipal governance and service delivery for approximately 53,030 residents and 1,000+ local businesses. Core services include public safety (police and fire), recreational and cultural programming (day camps, aquatic centre, sports complexes, Château Scènes performing arts, Bibliothèque Raymond-Laberge), permitting and zoning, property taxation, and public infrastructure maintenance. The city also operates the digital MonDossier citizen portal for online access to municipal services.

Product overview

Ville de Châteauguay offers a comprehensive suite of digital and civic services through multiple channels. The digital offerings include MonDossier, a citizen portal for accessing personal civic records and services, and a companion mobile application. The city's cultural portfolio includes the Festival Rivéo music festival, Château Scènes performing arts programming across two venues, and the Bibliothèque Raymond-Laberge library service. Sports and recreation facilities include the Centre nautique (aquatic center), Sportplex indoor sports complex, indoor aquatic facility, and Centre multisport arena. The city also operates nature centers including the LEED Silver-certified Centre écologique Fernand-Seguin and manages heritage sites like Maison LePailleur. Youth programming includes Activ'Été day camps and specialized camps.

Differentiator

Problem solved

Functional benefit

Brands

• MonDossier: Citizen portal for accessing municipal services digitally
• Festival Rivéo
• Château Scènes
• Activ'Été
• Bibliothèque Raymond-Laberge
• 350e Châteauguay

Products and services

• MonDossier Citizen Portal

Quantifiable outcome

• 53,030 population with 6.1% growth 2016-2021
• +5 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered flagship, core and minor.

• Cambrai, FranceflagshipStrategic or Co-development Partner · 1 January 1985Twinning relationship established 40 years ago. Cambrai is a municipality in northern France known for its 'bêtises' (local confectionery). Cities discovered mutual affinities through participation in a concert in Cambrai. Exchanges in social, economic, cultural, and tourism domains have multiplied over the years.
• Moose Jaw, Saskatchewan, CanadacoreStrategic or Co-development PartnerSister city relationship maintaining international connections and cultural exchange opportunities.
• Châteaugay, Puy-de-Dôme, FrancecoreStrategic or Co-development PartnerSister city relationship with Châteaugay in the Puy-de-Dôme region of France, maintaining Franco-Québec connections.
• Fleurons du QuébecminorOthersOrganization that evaluates and recognizes municipal landscaping and horticultural efforts. Awarded four fleurons to Châteauguay in 2019.
• Réseau environnementminorOthersEnvironmental association that recognizes municipalities for water management excellence. Awarded attestations d'excellence to Châteauguay in 2017 for drinking water distribution and wastewater treatment practices.
• Union des municipalités du Québec (UMQ)coreOthersProvincial municipal association providing advocacy, awards (Mérite ovation municipale), and professional development. Châteauguay has received multiple awards through UMQ programs.
• Association des communicateurs municipaux du QuébecminorOthersProfessional association for municipal communicators. Recognized Châteauguay's 'En Mouvement' publication as a finalist for Les Plumes d'excellence in 2019.
• Régie intermunicipale de police RoussilloncoreImplementation/ SI/ Consulting PartnerIntermunicipal police service serving multiple municipalities in the Roussillon region. Partner in the Prix d'excellence Intersection-winning Projet XOX initiative along with Châteauguay Police Service.

Scale indicators15 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Ville de Sherbrooke: Sherbrooke is a larger Quebec city with bilingual municipal services, notable cultural and university presence, and similar economic development positioning. Comparable on bilingual community service delivery.
• Ville de Laval: Laval is a much larger Quebec municipality providing comprehensive municipal services to a population several times Châteauguay's size. Comparable on service categories and Quebec governance framework, but at a fundamentally larger scale.

Direct peers

• Ville de Mascouche: Mascouche is a similar population-tier Quebec municipality in the greater Montreal region with comparable suburban growth dynamics, family-centric services, and municipal recreation infrastructure.
• Ville de Granby: Granby is a similar population-tier Quebec municipality with significant recreation, tourism (Zoo de Granby), and cultural assets. Comparable on municipal service delivery, tax base dynamics, and economic development priorities.
• Ville de Brossard: Ville de Brossard is another major South Shore municipality serving a similar commuter-resident population with comparable service portfolio (police, fire, recreation, digital services). Directly comparable in service model and adjacent market positioning.
• Ville de Longueuil: Longueuil is the largest South Shore agglomeration and provides an overlapping set of municipal services to a heavily French-speaking population base. Compares directly on municipal functions, demographic composition, and Quebec governance framework.
• City of Lévis: Lévis is a Quebec municipality of comparable population tier on the south side of the St. Lawrence, with similar commuter dynamics, economic hub status, and a comparable portfolio of civic services and infrastructure.
• Ville de Saint-Hyacinthe: Saint-Hyacinthe is a similar population-scale Quebec municipality with a strong convention, agriculture, and recreation profile. Directly comparable on civic services, festival programming, and economic development model.
• Ville de Saint-Jean-sur-Richelieu: Saint-Jean-sur-Richelieu is a mid-sized Quebec city with similar population scale, bilingual service requirements, and a comparable mix of heritage, recreation, and economic development functions. Directly comparable on municipal structure and service scope.
• Ville de Drummondville: Drummondville is a comparable mid-sized Quebec city with a strong industrial base, similar population growth dynamics, and an analogous mix of municipal services including recreation, culture, and public safety.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/VilledeChateauguay
• Facebookfacebook.com/villedechateauguay
• Instagraminstagram.com/ville.chateauguay
• Xx.com/chateauguay
• LinkedInlinkedin.com/company/ville-de-ch-teauguay

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ville de Châteauguay