What tincx. does

tincx is a privately held, full-service digital and communications agency headquartered in Bozen (Bolzano), South Tyrol, Italy, with a second office opened in Innsbruck, Austria in 2024. Founded in 2008 as a communication agency and converted into a unified digital and creative agency through a 2020 merger, tincx delivers an integrated portfolio across four service pillars: website design and development (WordPress and custom builds), e-commerce solutions built primarily on the Shopware platform with ERP and API integrations, online marketing (Google Ads, SEO/GEO, social media, email marketing, and marketing automation via Brevo), and communication services covering branding, graphic design, content production, and packaging design. The firm holds certified Shopware Gold Partner, Google Premium Partner, and Microsoft Partner status.

The company serves primarily small, mid-market, and enterprise clients in the South Tyrol, Trentino, and Tyrol (Alpine) regions, with active projects in 10+ countries. Named customers span diverse verticals including automotive (Autoindustriale Mobility Group), wine production (Kellerei Bozen), healthcare (Dr. Schär), cycling apparel (Q36.5), dental supplies (Gerhò), woodworking (Karl Pichler), and paint retail (Nordwal), among others. Tincx employs 25+ multidisciplinary specialists covering web design (UI/UX), programming, online marketing, branding, Shopware development, and creative roles.

tincx operates without disclosed external funding as a GmbH (private limited company) registered in Italy, generating revenue through professional services engagements priced on a quote-based, project-and-retainer model following consultation and status-quo analysis. Multi-year contracts underpin its largest client engagements, particularly for ERP-integrated e-commerce builds. Distribution is sales-led via direct consultation booking through its website, supplemented by regional referrals. The agency claims a 20% annual growth rate, has launched 50+ online shops since 2020, and is led by founder-level professionals including Creative Director Hanno Mayr and Digital Expert Lukas Silbernagl.

Name

tincx.

Legal name

tincx GmbH

Website

https://tincx.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

11–50 employees

Short description

tincx is a privately held full-service digital and communications agency based in Bozen, South Tyrol, with a second office in Innsbruck, Austria. It delivers websites, Shopware-based e-commerce, online marketing, and branding services primarily to SMEs and enterprises across the Alpine region.

Ownership category

akta.pro rank

Headquarters

HQ city

Bozen

HQ country

Italy

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Website Development Services: Custom website design and development services using WordPress and other CMS platforms. One-time project-based revenue with ongoing maintenance contracts.
2. E-Commerce Solutions: Online shop development and implementation using Shopware platform. Includes B2B and B2C/D2C solutions with customization and integrations.
3. Online Marketing Services: Performance marketing, Google Ads, SEO, social media campaigns, email marketing, and marketing automation services. Ongoing retainer or campaign-based engagements.
4. Branding & Communication Services: Branding, brand development, graphic design, content creation, photography, video production, and packaging design services.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

tincx is a full-service digital and communication agency that builds corporate websites and e-commerce platforms (Shopware), runs online marketing campaigns (Google Ads, SEO, social media, email), and delivers branding, graphic design, content, and packaging services. The agency primarily serves SMEs and mid-market companies in the South Tyrol, Trentino, North Tyrol, and Munich region.

Product overview

Tincx is a full-service digital and communications agency headquartered in Bolzano, South Tyrol (Italy) with a second office in Innsbruck, Austria. Founded in 2008, the agency offers an integrated portfolio combining creative communications services (branding, design, content, packaging) with digital services (websites, e-commerce, online marketing). The core products are organized into four main service pillars: Webseiten (websites/web development using WordPress and custom solutions), E-Commerce (Shopware-based online shops for B2C, B2B, and D2C with API/ERP integrations), Online Marketing (Google Ads, SEO/GEO, social media, email marketing, and marketing automation using Brevo), and Kommunikation (branding, graphic design, content creation, and packaging design). As a certified Shopware Gold Partner and Google Premium Partner, the agency delivers integrated digital brand experiences across 10+ countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Website Design & Development

Quantifiable outcome

• 50+ online shops launched since 2020
• +3 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• ShopwarecoreTechnology or Integration · 1 January 2019Certified Gold Partner of Shopware since 2019. Team holds Shopware 6 Template Designer and Developer certifications (2021). Specializes in building B2B and B2C/D2C e-commerce solutions on Shopware platform.
• GooglecoreTechnology or Integration · 1 January 2016Google Premium Partner since 2016. Team includes Google Ads certified specialists (Lukas Silbernagl, Greta Hofer, Patrick Gasser). Provides Google Ads services to clients.

Scale indicators5 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• Dept: Global digital agency operating across Europe with end-to-end creative, technology, and marketing services. Comparable to tincx in delivering integrated digital brand experiences and e-commerce solutions, though at much larger scale.
• nexum: Cologne-based digital agency with full-service capabilities across strategy, creation, technology, and media. Direct peer to tincx as a similarly structured DACH agency serving B2B clients with integrated digital mandates.
• TWT Digital: Hamburg-based digital agency within the TWT Group, providing strategy, technology, and digital marketing. Comparable to tincx as a DACH digital agency operating across web, e-commerce, and performance marketing.
• Kolle Rebbe: Hamburg-based creative and digital agency combining brand strategy, design, and digital execution. Comparable to tincx in offering an integrated communications + digital service model for B2B clients.
• denkwerk: Cologne-based full-service digital agency offering web, e-commerce, content, and performance marketing services. Comparable to tincx as a DACH digital agency delivering integrated brand-to-execution projects for mid-market and enterprise clients.
• Scholz & Volkmer: Hamburg-based agency for brand experience and digital transformation. Comparable to tincx in offering integrated brand-and-digital services for mid-market and enterprise clients.

Regional players

• Netural: Austrian digital agency based in Linz offering web, e-commerce, app development, and digital strategy. Comparable to tincx as an Alpine-region digital agency with similar service mix and geographic focus on the DACH market.

Broad incumbents

• Jung von Matt: Major German creative and digital agency group with strong integrated brand and digital execution capabilities. Comparable to tincx in delivering full-service communications + digital work, though at significantly larger scale and broader geography.
• Accenture Song: Global experience and digital transformation arm of Accenture (formerly Accenture Interactive). Comparable to tincx in offering integrated digital and e-commerce solutions, but at global enterprise scale with deep technology and consulting resources.
• Serviceplan Group: Largest owner-managed agency group in Europe, headquartered in Munich, with House of Communication model across creative, media, digital, and technology. Comparable to tincx as a DACH full-service provider, but operating at significantly larger scale with broader capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/tincx_agency
• LinkedInlinkedin.com/company/tincx

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about tincx.