Hopelinc

What Hopelinc does

Hopelinc is a 501(c)(3) nonprofit, operated as a service of Cumming Home Ministries in Cumming, Georgia, that provides faith-centered addiction recovery support. Its core offering combines Christian-based mentoring, counseling, and referrals with an AI-enabled Recovery Ecosystem that includes the Orbie conversational companion (built on the Orbiit platform), micro-courses, biometric and self-reported progress tracking, and cohort-based dashboards accessible to counselors, EAPs, and attorneys with consent. A secondary chatbot, 'Hope,' built on Chatbase, triages users toward coping strategies, treatment centers, and human escalation. The Shop, a single-location thrift store at 429 Canton Highway, plus a free donation pickup service across North Georgia, fund recovery programs and serve as physical community touchpoints.

The business model is donation- and sponsorship-driven rather than commercial: structured sponsorship tiers include a $2,500 Full Program Sponsor, $500 Monthly Support, and $100 Emergency Fund contributions, with stated 100% pass-through to recovery programs. Hopelinc also runs a court-mandated community service program at The Shop. Go-to-market is hybrid — community-led via church partnerships and word-of-mouth, paired with direct-to-consumer intake through phone, text, AI chatbot, and assistance request forms, and a growing paid digital acquisition layer across Google Ads and Meta. Treatment placement is delivered through a curated network of at least six partner facilities (Bridges of Hope, Vision Warriors, Good Landing, First Serenity, Jericho House, Living Proof Recovery), while funding is anchored by corporate sponsors (Koch Family Foundation, State Farm) and individual donors.

Customer segments include individuals recovering from substance use disorders and co-occurring mental health conditions (primary), families and friends seeking education and support groups (secondary), and donors/sponsors seeking mission-aligned giving with transparent outcomes. The organization is privately held as a charitable entity, with no disclosed venture or private equity funding, no parent company, and a headcount of 1-10. Operating scope is regional (Cumming and North Georgia), with no stated global footprint.

Name

Hopelinc

Legal name

Cumming Home Ministries

Website

https://hopelinc.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Hopelinc is a faith-based 501(c)(3) nonprofit in Cumming, Georgia that combines Christian mentoring with an AI-enabled recovery platform (Orbie, Hope chatbot) and a thrift store to fund addiction treatment placement and counseling for individuals and families across North Georgia.

Ownership category

akta.pro rank

Product category

Addiction Recovery Support Services

NAICS

Other Individual and Family Services (624190), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

akta.pro secondary industry

Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Addiction recovery services
• Substance abuse support
• Faith-based recovery
• Recovery mentorship programs
• Nonprofit counseling services

Headquarters

HQ city

Cumming

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. The Shop Proceeds: 100% of proceeds from The Shop (thrift store selling donated clothing, furniture, household goods, electronics) go directly to funding recovery programs. The shop also offers free item pickup service for donors.
2. Recovery Sponsorships/Donations: Monetary donations and sponsorships at various levels ($2,500 Full Program Sponsor, $500 Monthly Support, $100 Emergency Fund) that directly fund addiction treatment programs, sober living, and counseling services.
3. Volunteer & Community Service: Court-mandated community service program at The Shop supports operations while providing rehabilitation opportunities. Volunteers assist with sorting, customer service, furniture sales, and pickups.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Hopelinc is a 501(c)(3) faith-based nonprofit recovery support organization offering addiction and substance use recovery assistance, including counseling referrals, treatment placement, sober living connections, mentoring, and crisis support. Services are funded by donations and proceeds from The Shop thrift store, and supplemented by an AI-powered Recovery Ecosystem built on Orbiit that provides always-on accountability, micro-learning, and cohort tracking.

Product overview

Hopelinc is a faith-based nonprofit organization offering a portfolio of integrated recovery support services. The core technology product is the Recovery Ecosystem, an AI-powered platform featuring the Orbie conversational companion, micro-courses, and progress tracking. Supporting services include The Shop (thrift store funding recovery programs), the Chat With Hope AI chatbot, assistance request intake, community service programs, and meeting referral directories. All services operate under Cumming Home Ministries and combine Christian mentorship with practical recovery resources.

Differentiator

Problem solved

Functional benefit

Products and services

• Recovery Ecosystem AI-powered recovery support platform powered by Orbiit, featuring the Orbie conversational AI companion, micro-courses, recovery progress tracking, and cohort-based monitoring. Designed for individuals in addiction recovery, with partner dashboards accessible (with consent) by counselors, EAPs, and attorneys.
• Chat With Hope (Hope AI Assistant) Virtual recovery coach chatbot built on Chatbase that helps users decide how to handle addiction-related trials, identifies coping methods and recovery habits, and connects them to treatment centers, coping strategies, and local recovery resources. Users can opt to talk to a human at any time.
• The Shop Thrift store at 429 Canton Highway, Cumming, GA that accepts and sells donated clothing, furniture, household goods, and electronics. 100% of proceeds fund Hopelinc's recovery programs. Open Monday-Saturday 9AM-5PM.
• Donation Pickup Service Free item pickup service for donated goods throughout Cumming and surrounding North Georgia communities. Donations support The Shop's revenue stream that funds Hopelinc's recovery programs.
• Assistance Request Program Comprehensive intake form and program that connects individuals with substance use disorders and mental health conditions to treatment programs, financial assistance, and recovery resources. Includes a hold harmless agreement and personalized recovery planning.
• Community Service Program Court-mandated community service program at The Shop, providing supervised volunteer opportunities for individuals needing to complete court-ordered hours while gaining work experience in a recovery-friendly environment.
• Recovery Support Services Crisis support, meeting referrals, treatment placement assistance, and connections to recovery resources including the SAMHSA locator, AA, NA, and faith-based counseling services for individuals in need.
• Meeting Links Directory Resource directory linking to Alcoholics Anonymous, Narcotics Anonymous, Celebrate Recovery, S.M.A.R.T. Recovery, Al-Anon, Nar-Anon, and other support group meeting finders for individuals and families.

Quantifiable outcome

• 22.2 million Americans are in recovery (73% of those who acknowledge having had a substance use problem)
• +3 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature5 records

Partnerships

14 partnerships are on record, tiered major, minor and core.

• First Baptist ChurchmajorStrategic or Co-development PartnerFaith-based partner supporting Hopelinc's Christian mission. One of the corporate sponsors helping fund recovery programs.
• Andean ChevroletminorStrategic or Co-development PartnerLocal business sponsor providing financial support for recovery programs.
• Grace ChapelmajorStrategic or Co-development PartnerChurch partner supporting Hopelinc's faith-centered recovery mission through sponsorship.
• Grace Point ChurchmajorStrategic or Co-development PartnerChurch partner providing sponsorship and community support for recovery initiatives.
• Stone Point ChurchmajorStrategic or Co-development PartnerChurch partner supporting Hopelinc through sponsorship and faith-based community outreach.
• The VineminorStrategic or Co-development PartnerChurch partner providing sponsorship support for recovery programs.
• Robinson Real EstateminorStrategic or Co-development PartnerLocal business sponsor supporting Hopelinc's recovery mission.
• Orbiit RecoverycoreTechnology or IntegrationTechnology partner powering the Recovery Ecosystem with AI-driven engagement, progress tracking, micro-learning, and cohort monitoring capabilities. Orbiit's platform provides the intelligent tech foundation for Hopelinc's recovery support.
• Bridges of HopecoreStrategic or Co-development PartnerTreatment facility partner that accepted 'Bob' into their care with resources and skills to help individuals with complex needs including drug addictions, mental health conditions, and physical limitations.
• Vision Warriors Recovery CentercoreStrategic or Co-development PartnerLong-term residential recovery program providing treatment and aftercare housing. Partners with Hopelinc to sponsor individuals into their programs including 'Bob' who now lives at Vision Warriors After Care.
• Good Landing Recovery FacilitycoreStrategic or Co-development PartnerTreatment partner specializing in faith-based recovery and homeopathic therapy for young adults with anxiety and addiction issues.
• First SerenitycoreStrategic or Co-development PartnerDual diagnosis treatment program providing stabilization, step programs, and job placement for individuals with co-occurring mental illness and addiction.
• Jericho HousecoreStrategic or Co-development Partner16-month residential recovery program. Graduate 'Bob' completed the program and now works full-time in carpentry and construction, living at Vision Warriors After Care.
• Living Proof RecoverycoreStrategic or Co-development PartnerSober living program in Duluth providing structured recovery support for individuals transitioning from jail to approved treatment programs.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Pelago: Tech-enabled substance use treatment platform sold through employers and health plans; competes with Hopelinc's AI-driven recovery support at a much larger, venture-funded scale.
• Workit Health: Virtual addiction treatment provider offering medication-assisted treatment and counseling online; comparable to Hopelinc's digital recovery guidance layer but operating at national scale with payer contracts.

Broad incumbents

• Hazelden Betty Ford Foundation: Large national addiction treatment provider with residential, outpatient, and digital programs; serves as a broad incumbent against which Hopelinc's community-led, faith-based model is differentiated.
• Celebrate Recovery: Nationwide faith-based 12-step recovery program within the Christian church; shares Hopelinc's faith-rooted approach and is one of the directory resources Hopelinc links to.

Direct peers

• Bridges of Hope: Long-term residential recovery partner that Hopelinc places sponsored individuals into, including clients with complex co-occurring needs. Operates in the same North Georgia market.
• First Serenity: Dual-diagnosis treatment program offering stabilization, step work, and job placement; Hopelinc refers co-occurring mental health and addiction clients here.
• Living Proof Recovery: Sober living program in Duluth, GA that bridges individuals from jail/judicial system into treatment; partnered with Hopelinc for direct placements.
• Jericho House: 16-month residential discipleship recovery program; Hopelinc sponsors placements into Jericho House and tracks graduates through their aftercare pathway.
• Vision Warriors Recovery Center: Long-term residential and aftercare recovery program that accepts Hopelinc-sponsored individuals; provides aftercare housing for program graduates.
• Good Landing Recovery Facility: Faith-based recovery and homeopathic therapy partner for young adults with anxiety and addiction; accepts Hopelinc-funded clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@hopelinc
• Facebookfacebook.com/TheShopatCHM
• LinkedInlinkedin.com/company/hopelinc-org
• Instagraminstagram.com/hopelincorg

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hopelinc