Grace Hotels
Grace Hotels is a luxury hospitality softbrand licensing the GRACE name to independent owners, with flagship Grace La Margna St. Moritz — a 74-room, 5-star superior boutique hotel in Switzerland serving affluent travelers through accommodation, five F&B outlets, a 700m² spa, and curated experiences.
- Company typePrivate
- Founded1987
- HeadquartersLondon, United Kingdom
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Grace Hotels does
Grace Hotels operates as a luxury hospitality softbrand, licensing the GRACE HOTELS name and logo to independent hotel owners globally. The group holds exclusive trademark rights to the brand in Switzerland, the European Union, the United Kingdom, the United States of America, Israel, Thailand, and other jurisdictions. The operating legal entity is Grace St. Moritz GmbH, Via Serlas 5, 7500 St. Moritz, Switzerland. The brand's only physically disclosed property is Grace La Margna St. Moritz, a 5-star superior boutique hotel operating 365 days per year with 74 rooms and suites split between a modern Grace Wing (27 rooms) and a historic Art Nouveau La Margna Wing (47 rooms). The property targets affluent travelers and serves secondary segments including families, wellness seekers, food and wine enthusiasts, active lifestyle travelers, and art and culture connoisseurs.
The flagship property operates an integrated luxury product stack under one roof: five F&B concepts (THE VIEW — Mediterranean, Beefbar St. Moritz — Monaco-licensed, Stüvetta Moritz — Swiss Alpine, N/5 THE BAR, Living Room — afternoon tea), a 700m² wellness facility with a 20-meter pool and treatment rooms, a 120m² MORITZVILLE Kids Club, and curated experiences including photography retreats and festival partnerships. The technology stack is conventional hospitality SaaS — SevenRooms for restaurant reservations, e-guma for voucher management, Google Analytics/Tag Manager/DoubleClick for digital marketing, and TrustYou/HolidayCheck/TripAdvisor for review aggregation — with no disclosed proprietary technology, AI/ML capability, or app. Distribution runs through direct channels (proprietary booking engine, concierge phone, email, walk-in traffic from the central St. Moritz location opposite the train station) supplemented by Small Luxury Hotels of the World, Fine Hotels + Resorts (American Express), Mr & Mrs Smith, and Capital One Travel. Auxiliary offices in Munich (brand identity, A Manual GmbH) and Ummendorf (web management, workmatrix GmbH) handle outsourced non-core functions.
Revenue is generated across five streams: accommodation (74 rooms, rate-on-application in CHF, includes breakfast, spa access, public transport, and summer cable cars); food and beverage across five outlets; spa and wellness (treatments, CHF 90 day access, memberships); gift vouchers sold via e-guma (valid 2 years); and sports/activities including ski rental through Skiservice Corvatsch, ski passes, and golf packages (CHF 255 Engadine golf package). Pricing tiers span flexible rates with 56-day cancellation and 10% non-refundable deposit, non-refundable discounted rates, and 1-to-30-day cancellation windows. Ancillary unit pricing includes CHF 40/night parking, CHF 55/day pets, and CHF 55/day ski passes. The CLUB5 loyalty program (5% kickback on direct bookings) was launched in 2025 alongside spa memberships, both signaling a deliberate shift toward recurring-revenue mechanics. The company is privately held with no disclosed funding rounds, parent company, or subsidiaries.
Grace Hotels firmographics
Firmographics- Name
- Grace Hotels
- Legal name
- Grace St. Moritz GmbH
- Website
- https://gracehotels.com
- Company type
- Private
- Founded year
- 1987
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Grace Hotels is a luxury hospitality softbrand licensing the GRACE name to independent owners, with flagship Grace La Margna St. Moritz — a 74-room, 5-star superior boutique hotel in Switzerland serving affluent travelers through accommodation, five F&B outlets, a 700m² spa, and curated experiences.
- Ownership category
- akta.pro rank
Grace Hotels industry classification
Industry- Product category
- Luxury Boutique Hotels
- NAICS
- Hotels (except Casino Hotels) and Motels (72111)
- SIC
- Hotels & Motels (7011)
- akta.pro primary industry
- Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)
- akta.pro secondary industry
- Boutique Resorts (Small-Scale Resorts) (THAGADAJ)
Keywords
Where Grace Hotels is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Grace Hotels business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others, Infrastructure, Supply Chain
Revenue model
- Accommodation: The hotel generates primary revenue from room rentals across 74 rooms and suites in two wings (Grace Wing - modern/27 rooms, La Margna Wing - historic Art Nouveau/47 rooms). Room rates include breakfast, spa access, public transportation, and summer mountain cable cars.
- Food & Beverage: Multiple F&B outlets including THE VIEW (Mediterranean), Beefbar St. Moritz (international meat concept), Stüvetta Moritz (Swiss Alpine cuisine), N/5 - THE BAR (cocktail bar), and Living Room (Afternoon Tea). Revenue from restaurant covers, bar sales, and private dining/events.
- Spa & Wellness: The 700m² spa generates revenue through treatment bookings, day spa access (CHF 90), and spa memberships for locals. Treatments include Aesop botanical rituals, myBlend skincare, and medical aesthetic services by Dr. Ursula Kraneburg.
- Gift Vouchers: The hotel sells gift vouchers for overnight stays, dining experiences, spa treatments, and special occasions through e-guma platform. Vouchers are valid for 2 years from purchase.
- Sports & Activities: Revenue from ski rental and service (Skiservice Corvatsch), ski passes, golf packages, and activity bookings. The hotel also offers ski depot services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Standard Rate with flexible cancellation - includes breakfast |
| Subscription | Multi-year contract | Non-refundable discounted rate |
| Subscription | Monthly | 1 to 30-day cancellation options available |
| Usage-based | Pay-as-you-go | Day Spa Access |
| Unit Pricing | Daily | Parking |
| Unit Pricing | Daily | Pet Accommodation |
| Unit Pricing | Daily | Ski Pass |
| Unit Pricing | Pay-as-you-go | Golf Unlimited Package |
| Transaction based/ take rate | Pay-as-you-go | Restaurant Cancellation Fees |
Go-to-market motion2 records
Distribution channels10 records
Marketing channels10 records
Grace Hotels product offering
Product offeringCore offering
Grace Hotels operates a 5-star superior boutique hotel (Grace La Margna St. Moritz) with 74 rooms and suites across two wings, offering luxury accommodation, five distinct F&B outlets, a 700m\u00b2 spa, kids club, and curated experiences. The group also functions as a softbrand, licensing the Grace Hotels trademark to independent hotel owners under simple license agreements across multiple jurisdictions.
Product overview
GRACE HOTELS is a softbrand offering the Grace name and logo under license to independent hotel owners. The flagship property is GRACE LA MARGNA ST MORITZ, a 5-star superior boutique hotel in St. Moritz, Switzerland, operating 365 days a year. The hotel features 74 rooms and suites across two distinct wings: the modern GRACE WING (27 air-conditioned rooms with contemporary design) and the historic LA MARGNA WING (47 Art Nouveau rooms). The property's F&B portfolio includes five distinct venues: THE VIEW (Mediterranean fine dining with lake views), Beefbar St. Moritz (premium beef concept from Monaco), Stüvetta Moritz (traditional Swiss cuisine), N/5 – THE BAR (cocktail bar), and Living Room (afternoon tea). THE SPA spans 700m² with pool, saunas, steam bath, and fitness center, offering treatments with Aesop, myBlend, BYNACHT, EX NIHILO, and Thomas de Monaco products. Additional offerings include MORITZVILLE Kids Club, the CLUB5 loyalty program, and curated experiences like photography retreats. The property integrates with SevenRooms for restaurant reservations and various analytics/marketing platforms.
Differentiator
Problem solved
Functional benefit
Brands
- THE VIEW: Mediterranean-inspired restaurant with panoramic views of Lake St. Moritz
- Beefbar St. Moritz
- Stüvetta Moritz
- N/5 – THE BAR
- Living Room
- THE SPA
- CLUB5
Products and services
- Grace La Margna St. Moritz Flagship 5-star superior boutique hotel in St. Moritz, Switzerland, with 74 rooms and suites across the modern Grace Wing and the historic Art Nouveau La Margna Wing, operating year-round (365 days). Includes multiple restaurants, a 700m\u00b2 spa, kids club, and curated experiences for affluent leisure, family, wellness, and culinary travelers.
- THE VIEW Mediterranean-inspired restaurant at Grace La Margna St. Moritz with panoramic views of Lake St. Moritz. Serves breakfast, lunch, and dinner featuring dishes like Amalfi lemon risotto, Bottarga crudo, stone-oven pizza, and grilled octopus. Available to hotel guests and external diners.
- Beefbar St. Moritz International restaurant concept from Monaco operating at Grace La Margna, offering premium cuts of Wagyu, Kobe, and Black Angus beef, creative street-food classics, cocktails, and Swiss/European wines. Operates seasonally with an outdoor terrace overlooking the Engadin mountains.
- St\u00fcvetta Moritz Traditional Engadin restaurant at Grace La Margna serving Swiss and Alpine specialties including cheese fondue, r\u00f6sti with alpine herbs, and Zurich-style veal. Recognized by Cond\u00e9 Nast Traveler as one of the best restaurants in the world.
- N/5 \u2013 THE BAR Art Nouveau-style cocktail bar at Grace La Margna featuring signature cocktails, classic drinks, premium spirits, fine wines, and refined comfort food. Provides relaxed lunch, aperitifs, and evening entertainment for hotel guests and visitors.
- Living Room Lounge at Grace La Margna offering afternoon tea service with Mariage Fr\u00e8res tea selection, views over Lake St. Moritz, and seating by the open fireplace. Available to hotel guests and external visitors.
- THE SPA 700m\u00b2 wellness facility at Grace La Margna featuring a 20-meter heated pool, Finnish sauna, organic salt sauna, steam bath, fitness center with TechnoGym equipment, and treatment rooms. Treatments use Aesop and myBlend products, with additional medical aesthetic services by Dr. Ursula Kraneburg.
- Spa Memberships Year-round spa membership programs offering unlimited access to THE SPA facilities, exclusive services, and benefits for locals and frequent guests of Grace La Margna St. Moritz.
- Dr. Ursula Kraneburg Medical Spa Services Medical aesthetic consultations and treatments offered at THE SPA by specialist in plastic and aesthetic surgery Dr. med. Ursula Kraneburg, including Botox, fillers, dermato-surgery, and personalized health coaching.
- CLUB5 Loyalty Program Exclusive direct-booking loyalty program offering 5% kickback on in-house consumption, priority upgrades, early check-in, late check-out, exclusive offers, VIP events, and partner benefits to direct-booking guests of Grace Hotels.
- Gift Vouchers Digital and print gift vouchers for Grace La Margna St. Moritz, redeemable against hotel stays, overnight packages (summer/winter), breakfast, afternoon tea, and sharing menu experiences. Vouchers are valid for 2 years from purchase via the e-guma platform.
- MORITZVILLE Kids Club 120m\u00b2 supervised children's club at Grace La Margna for guests aged 3 and above, open Wednesday to Sunday 9:30am to 6pm. Features play areas, supervised activities, and a children's menu; designed by my little room.
- Indian Summer Photography Retreat Curated four-day photography retreat hosted by Swiss fine art photographer J\u00fcrg Kaufmann, including daily Engadin excursions, fine dining, and alpine wellness (scheduled October 15\u201318, 2026).
- Grace Hotels Softbrand Licensing Softbrand offering for independent luxury hotel owners worldwide, granting the right to use the Grace Hotels name and logo under simple license agreements to gain brand recognition and guest loyalty while retaining operational independence.
- Ski Unlimited Package Winter package combining accommodation at Grace La Margna with daily ski passes at CHF 55 per day.
- Golf Unlimited Package Summer package offering green fees at CHF 255 per person on Engadine golf courses at Samedan and Zuoz-Madulain, valid from a 2-night stay between May 9 and October 18.
Quantifiable outcome
- Michelin 1 Key recognition (prestigious hotel distinction)
- +2 more outcomes
Companies that use Grace Hotels
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles4 records
Grace Hotels technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
Grace Hotels partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered core, flagship and minor.
- Skiservice CorvatschcoreSports shop operating within the hotel premises offering ski rental, equipment service, and outdoor gear. Provides ski depot facilities for guests and manages sports equipment retail operations.
- Small Luxury Hotels of the WorldflagshipGlobal collection of independently owned luxury hotels providing distribution, brand association, and referral bookings. Grace La Margna St. Moritz is featured as a member property.
- Fine Hotels + Resorts (American Express)coreAmerican Express premium card member program offering exclusive benefits including room upgrades, breakfast, and other perks when booking through Amex Travel.
- Mr & Mrs SmithminorCurated platform for luxury boutique hotels providing booking distribution to their member base of discerning travelers.
- Capital One Travel Premier CollectionminorCapital One premium travel booking program featuring luxury hotel properties for cardholder bookings.
- AesopcorePremium botanical skincare brand providing amenities and retail products for the spa. Aesop's natural cosmetics featuring herbal formulations are used in treatments and available for purchase at the spa.
- myBlendcoreHigh-tech skincare brand combining nutritional supplements, cosmetic skincare, and beauty tools. Provides advanced spa treatments and personalized skincare protocols.
- Dr. med. Ursula KraneburgcorePlastic and aesthetic surgeon offering medical aesthetic services at the spa including Botox, fillers, dermato-surgery, and personalized health coaching. Former Stanford University and National University of Singapore experience.
- Pietro TerzinicoreItalian artist whose handwritten art and creative statements transform the hotel's façade and interior spaces. Collaboration brings contemporary light and fashion-inspired art to the property.
- Jürg KaufmanncoreSwiss fine art photographer whose Engadin alpine series 'Hidden Paradise' is permanently exhibited throughout the Grace Wing. Also hosts photography retreats at the hotel.
- Federico SetteminorFine art photographer from Engadin whose nature photography is displayed in the La Margna Wing rooms.
- Tony KellyminorBold, vibrant photographer known for cinematic, theatrical style. Works displayed at the hotel.
- Christopher Mark GarsideminorPhotographer from Zurich and Andermatt whose wellness-themed photography is featured in the spa area.
- Susan TaussminorArtist whose intense color contrast triptych artwork is displayed at the concierge desk.
- Johann FeuersteinminorHistorical photographer (1871-1945) whose works documenting Engadin culture are displayed at the hotel.
- Seraina FeuersteinminorContemporary artist from Scuol whose 'Forest' series abstract landscapes are displayed at the hotel.
- Festival da JazzminorAnnual jazz festival in July transforming St. Moritz into a stage for jazz concerts. Partnership for guest experiences during the festival period.
- St. Moritz Gourmet FestivalminorCulinary excellence festival hosting world-class chefs. Grace St. Moritz participates as venue for guest chef events.
- British Classic Car MeetingminorAnnual classic British car event in July featuring over 100 vehicles. Partnership attracting luxury automotive enthusiasts.
- St. Moritz Summer PolominorThree-day polo tournament in July attracting international teams and polo enthusiasts to St. Moritz.
- St. Moritz Ski SchoolminorLegendary ski school since 1929 offering lessons that can be booked through the hotel concierge.
- Beefbar (Monaco)coreInternational beef restaurant concept originating from Monaco. Grace La Margna operates the Beefbar St. Moritz, featuring premium cuts of Wagyu, Kobe, and Black Angus with creative street-food classics.
- Engadin Airport SamedanminorPrivate aviation airport 10 minutes from hotel. Hotel offers shuttle services and arranges private transfers for guests arriving by private jet.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Grace Hotels competitors and assessment
Company assessmentDirect peers
- Cheval Blanc Courchevel: LVMH-owned luxury palace hotel in Courchevel with comparable F&B concept diversification (multiple restaurants) and ultra-premium positioning. Direct competitor in the alpine luxury ski segment.
- Suvretta House: 5-star deluxe resort hotel in St. Moritz with extensive spa, dining, and ski-in/ski-out positioning. Competes head-to-head with Grace for affluent winter and summer guests in the same destination.
- Bürgenstock Resort Lake Lucerne: Swiss luxury resort with multiple hotels, restaurants, and a major spa complex. Comparable to Grace in 5-star superior classification, multi-F&B diversification, and lake/alpine scenery positioning.
- Badrutt's Palace Hotel: Iconic 5-star luxury hotel in St. Moritz with longer heritage, larger room count, and broader amenities. Directly competes for the same affluent traveler segment at the same destination.
- Kulm Hotel St. Moritz: Historic 5-star luxury hotel in St. Moritz with comparable full-service amenities and F&B. Direct competitor targeting the same HNW leisure and events guests as Grace La Margna.
- Hotel Eden Roc Ascona: 5-star superior boutique hotel in Ascona, Switzerland, with comparable room scale, lake views, spa amenities, and multiple dining concepts. Closest Swiss boutique luxury peer to Grace outside St. Moritz.
- Aman Le Mélézin: Boutique luxury alpine hotel in Courchevel with comparable room count and ultra-premium positioning. Competes with Grace for international HNW alpine travelers during winter ski season.
- Carlton Hotel St. Moritz: 5-star superior boutique hotel in St. Moritz with similar room scale and luxury positioning. Directly comparable in tier and destination, competing for the same pool of international luxury travelers.
- The Omnia Hotel: 5-star luxury boutique hotel in Zermatt with comparable room scale, modern design, and curated art program. Closest analog to Grace's boutique-art positioning outside St. Moritz.
Others
- Small Luxury Hotels of the World (SLH): Distribution and brand network of which Grace is a member. Not a direct competitor but a key ecosystem enabler, comparable as a softbrand/collection model that competes for the same independent luxury hotel owners and guests.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks3 records
Key highlights7 records
Customer concentration
Grace Hotels social profiles
Digital presenceGrace Hotels financial estimates
Financial estimateRevenue estimate
Valuation estimate
Grace Hotels leadership team
Management profileNumber of profiles
Profiles5 records
Grace Hotels funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Grace Hotels M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Grace Hotels
What does Grace Hotels do?
Grace Hotels operates a 5-star superior boutique hotel (Grace La Margna St. Moritz) with 74 rooms and suites across two wings, offering luxury accommodation, five distinct F&B outlets, a 700m\u00b2 spa, kids club, and curated experiences. The group also functions as a softbrand, licensing the Grace Hotels trademark to independent hotel owners under simple license agreements across multiple jurisdictions.
Is Grace Hotels a public or private company?
Grace Hotels is a private company. It is classified as unknown and is currently operating.
When was Grace Hotels founded?
Grace Hotels was founded in 1987. It employs 1,001 to 5,000 people.
Where is Grace Hotels based?
Grace Hotels is headquartered in London, United Kingdom, in the Europe region.
How does Grace Hotels make money?
Five revenue lines are on record. Accommodation is the primary driver. The others are food & Beverage, spa & Wellness, gift Vouchers and sports & Activities.
Who are Grace Hotels's main competitors?
Direct peers on record are Cheval Blanc Courchevel, Suvretta House, Bürgenstock Resort Lake Lucerne, Badrutt's Palace Hotel, Kulm Hotel St. Moritz, Hotel Eden Roc Ascona, Aman Le Mélézin, Carlton Hotel St. Moritz and The Omnia Hotel. Small Luxury Hotels of the World (SLH) is listed as an others.
Does Grace Hotels have an API?
No public API is recorded for Grace Hotels.
What industry is Grace Hotels in?
Grace Hotels's product category is Luxury Boutique Hotels. Its primary akta.pro industry code is THAGAAAD, Resort-Area Full-Service Hotels (Non–All-Inclusive), with a secondary code of THAGADAJ, Boutique Resorts (Small-Scale Resorts). Its NAICS code is 72111 and its SIC code is 7011.