CarePlan AI

Name

CarePlan AI

Legal name

CarePlan AI Inc.

Website

https://careplanai.ca

Company type

Private

Founded year

2025

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Healthcare Care Management Software

NAICS

Home Health Care Services (621610), Nursing and Residential Care Facilities (623), Social Assistance (624), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industries

Care Navigation, Referral & Digital Front Door Platforms (HLALABAH), Post-Acute & Transitional Care Virtual Platforms (SNF/home health coordination) (HLALABAG)

Keywords

• Care management software
• AI healthcare platform
• Community care software
• Health information management
• Ontario Health Teams platform

Headquarters

HQ city

London

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations

Revenue model

1. CarePlan AI Platform Subscription: All-inclusive subscription model covering the full CarePlan AI platform, AI features, secure Canadian hosting, training, onboarding, and ongoing support. No per-feature or per-module pricing. Quotes are custom-tailored based on organization size, number of programs/entities, implementation scope, data migration complexity, and support level.
2. Professional Services (Implementation & Configuration): Implementation, configuration, data migration, and onboarding are included in the custom proposal. Ongoing professional services such as dedicated account management or extended training may be offered as part of the engagement scope.
3. Website Design Services: Custom website design and development services including business websites, landing pages, e-commerce sites, portfolio sites, website redesigns, and custom web apps.
4. Custom AI Solutions: Bespoke AI system development including internal AI assistants, smart document retrieval, workflow automation, and data analysis tools — delivered as custom professional services engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

CarePlan AI provides an AI-powered, configurable care and service management platform built for healthcare and community organizations. The platform features built-in AI for voice and text data entry, dynamic templates, intelligent report generation, role-based access controls, and real-time mapping. It is sold as a subscription to Ontario Health Teams, community support organizations, home care providers, and long-term care facilities, with all data hosted in Canadian data centres for PHIPA and PIPEDA compliance.

Product overview

CarePlan AI is a single, unified AI-powered care management platform augmented by discrete service offerings. The core product is the CarePlan AI Platform—a configurable care and service management web application with built-in AI for voice/text data entry, intelligent reporting, dynamic templates, and real-time mapping. This platform is complemented by WeblyChat, a standalone AI chatbot for websites, and two service lines: AI Solutions (custom AI development including internal assistants, document retrieval, automation) and Website Design Services (responsive web design and development). The company also offers an integrated Learning Management System for staff training within the platform.

Differentiator

Problem solved

Functional benefit

Brands

• WeblyChat: A standalone AI-powered chatbot platform for businesses that automates customer engagement, support, and lead capture on websites.

Products and services

• CarePlan AI Platform AI-powered, configurable care and service management platform with built-in voice/text data entry, dynamic templates, intelligent report generation, role-based access controls, and real-time mapping, sold as a subscription to Ontario Health Teams, community support organizations, home care providers, and long-term care facilities.
• WeblyChat

Quantifiable outcome

• Implementation typically takes 6–12 weeks
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability9 records

Feature7 records

Partnerships

Six partnerships are on record, tiered core infrastructure and core capability.

• Google Cloudcore infrastructureTechnology or IntegrationCarePlan AI's AI solutions and platform infrastructure are built on Google Cloud's enterprise-grade cloud infrastructure, leveraging its security certifications, compliance tooling, and global infrastructure for maximum reliability.
• Amazon Web Services (AWS)core infrastructureTechnology or IntegrationCarePlan AI leverages AWS for cloud infrastructure, utilizing its enterprise-grade security, compliance certifications, and global infrastructure as part of its multi-cloud deployment strategy.
• Microsoft Azurecore infrastructureTechnology or IntegrationCarePlan AI leverages Microsoft Azure for cloud infrastructure, utilizing its enterprise-grade security, compliance certifications, and global infrastructure as part of its multi-cloud deployment strategy.
• OpenAIcore capabilityTechnology or IntegrationCarePlan AI integrates OpenAI's large language models to power its built-in AI assistant for voice and text data entry, intelligent report generation, and natural language queries within the care management platform.
• Google (AI Models)core capabilityTechnology or IntegrationCarePlan AI integrates Google's AI models to deliver cutting-edge AI capabilities, working alongside OpenAI and Anthropic to provide AI-powered features within compliant environments.
• Anthropiccore capabilityTechnology or IntegrationCarePlan AI integrates Anthropic's AI models to deliver cutting-edge AI capabilities, working alongside OpenAI and Google to provide AI-powered features within compliant environments.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• TELUS Health: Canadian healthcare services and technology division of TELUS, offering EHR, home health, and care-coordination solutions. Major incumbent for the same Canadian healthcare and community-services buyers CarePlan AI targets, with vastly greater distribution and bundled offerings.
• Microsoft Cloud for Healthcare: Microsoft's healthcare data and AI platform built on Azure, Teams, and Dynamics. Competes in care-coordination and AI-for-healthcare workflows, particularly relevant since CarePlan AI itself runs on Azure as one of its three cloud providers.
• Netsmart Technologies: Large EHR and care-coordination vendor for human services, post-acute, and behavioural health. Comparable on care-management workflows and OHT-adjacent segments, though typically serving larger enterprise and public-sector buyers.
• WellSky: Established post-acute and community-care coordination platform serving home health, hospice, and behavioural health providers. Competes with CarePlan AI in care-coordination workflows for similar enterprise buyers but at enterprise scale with broader portfolio.
• Salesforce Health Cloud: Industry-cloud CRM tailored for healthcare payer-provider relationships, care coordination, and patient engagement. Competes for the same care-management budget at larger enterprises but as part of a much broader platform portfolio.
• PointClickCare: Dominant cloud platform for skilled nursing, senior living, and post-acute care across North America. Overlaps CarePlan AI on the Long-term Care segment and competes for the same Canadian healthcare buyer wallet, but at vastly larger scale and scope.

Direct peers

• Caredove: Canadian care-referral and transition platform purpose-built for Ontario Health Teams and Home Care organizations. Directly comparable to CarePlan AI on target customer (Ontario OHTs), care-coordination use case, and Canadian data-residency positioning.
• AlayaCare: Canadian-based SaaS platform for home and community care providers, offering scheduling, clinical documentation, and back-office workflows. Most direct functional comparable to CarePlan's home and community care segment with similar target buyers in Canada.

Emerging players

• Canvas Medical: Modern, developer-friendly ambulatory EHR with strong configurability and API-extensibility for digital-health workflows. Comparable to CarePlan AI on the no-code configurability and developer-friendly customization axis, though focused on US ambulatory clinics rather than Canadian OHTs.
• Ocean by CognisantMD: Canadian patient engagement and eReferral platform widely deployed across Ontario primary care. Directly comparable to CarePlan's eConsult/eReferral and Online Appointment Booking tracking use cases for the same Ontario healthcare buyer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CarePlanAI
• LinkedInlinkedin.com/company/careplanai

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CarePlan AI