What VERDAL KOMMUNE does

Verdal kommune is a Norwegian municipal authority located in Trøndelag county, Norway, operating under Norwegian municipal law to deliver local public services to residents and businesses within its geographic boundary. The municipality provides administrative, educational, health, social, child welfare, and emergency services through specialized units including Barnevern (child welfare), NAV-affiliated social services, Helsestasjon (health station), Kommuneoverlege (municipal doctor), and PP-tjenesten (educational psychology). Funding is derived from municipal taxes, property taxes, and service fees rather than commercial revenue, and the entity is governed by an elected municipal council rather than private ownership. Organization number 938 587 418 corresponds to a single public-sector entity with no parent company, subsidiaries, or private ownership structure.

The municipality's core technology platform is Elements, a NOARK 4-compliant case and archive system that serves as the official journal for all administrative case handling, document workflows, and public records. A comprehensive Dokumentasjonsplan (Documentation Plan) codifies archival procedures, retention policies, and departmental responsibilities in compliance with Arkivloven (Archives Act), Forvaltningsloven (Public Administration Act), Offentlegloven (Freedom of Information Act), and Personopplysningsloven (Personal Data Act). Verdal operates an integrated ecosystem of specialized systems including Visma (economy, HR, family, care), IST (school administration), CIM from DSB (emergency management), RAYVN (crisis management), Microsoft Teams and SharePoint (collaboration), KS SvarUt with ID-porten authentication (secure digital post), and Altinn, Digipost, and e-Boks (citizen digital mail). The municipal website (verdal.kommune.no) is built and maintained by ACOS, providing service listings, a Min side citizen portal, an online booking system for meeting rooms and caseworkers, and a publicly accessible postliste (official journal).

Verdal's business model is that of a non-profit public-sector entity without commercial pricing: residents and businesses within the municipal boundary are the de facto customer base, with mandatory consumption of local administrative services and no competitive alternative. Distribution is direct through the servicekontoret (service office) at Verdal rådhus, specialized municipal units, and digital channels (Altinn, KS SvarUt, municipal website). Strategic partnerships include IKA Trøndelag IKS for long-term archival deposit, KS for SvarUt and national digital standards, DSB for CIM emergency management, Brannvesenet Midt IKS for fire inspections, St. Olavs Hospital for medical correspondence, and ACOS for web platform development.

Name

VERDAL KOMMUNE

Legal name

Verdal kommune

Website

https://verdal.kommune.no

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Verdal kommune is a Norwegian municipal authority in Trøndelag county providing local public administration, education, health, social, and child welfare services to its residents and businesses through its NOARK 4-compliant Elements case and archive system.

Ownership category

akta.pro rank

Headquarters

HQ city

Verdal

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels3 records

Marketing channels4 records

Core offering

Verdal Kommune is a Norwegian municipal authority that delivers local public services to residents and businesses within Verdal municipality, including administrative case handling, education, health, social services, child welfare, and cultural/community development. Its central operational product is the Elements case and archive system (NOARK 4 standard), which serves as the official journal for all administrative processing and is governed by the municipal Dokumentasjonsplan (Documentation Plan). The municipality operates specialized service units including Barnevern (child welfare), NAV (social services), Helsestasjon (health station), and PP-tjenesten (educational psychology) for direct citizen service delivery.

Product overview

VERDAL KOMMUNE is a Norwegian municipality providing public services to its citizens. Its core technology offering consists of Elements, a Noark 4-compliant case and archive system that serves as the official journal for all municipal administrative processing. The Dokumentasjonsplan (Documentation Plan) encompasses comprehensive procedures for records management, archival handling, crisis documentation protocols, and compliance with Norwegian public administration laws including Arkivloven (Archives Act), Forvaltningsloven (Public Administration Act), Offentlighetsloven (Freedom of Information Act), and Personopplysningsloven (Personal Data Act). The municipality operates numerous specialized systems integrated with Elements for various service areas including health (HsPro), education (IST Skoleadministrasjon), finance (Visma Økonomi), and social services (Visma Barnevern Familia, Socio).

Differentiator

Problem solved

Functional benefit

Products and services

• Elements Sak- og Arkivsystem (Case and Archive System) Comprehensive case management and archive system (NOARK-compliant) handling all administrative documents, official journals, meeting protocols, and public records for Verdal Kommune. It manages access codes for confidentiality, archiving routines, and document workflows. Used by all municipal departments for registering and archiving records from all channels including email, Teams, and specialized systems.
• Dokumentasjonsplan (Documentation Plan) Comprehensive municipal documentation plan covering archival procedures, records management, daily operations for archive services, electronic systems, inter-municipal cooperation, internal control, laws and regulations, emergency procedures, organization, paper archives, privacy, and registration rules. Published as a public resource on the municipal website.
• Barnevern (Child Welfare Services) Municipal child welfare service for children and families in Verdal. Uses Visma Barnevern Familia case management system. Mail is received directly without opening by the servicekontoret.
• NAV Social Services Municipal social services delivered through NAV for residents of Verdal. Uses Socio case management system. Mail is received directly by the unit without opening.
• Helsestasjon (Health Station Services) Municipal health station services for children and families in Verdal. Uses HsPro (Helsestasjonsprosjektet) and Visma Omsorg HsPro systems. Incoming messages go directly to responsible health nurses; paper mail is scanned and stored in patient journal.
• PP-tjenesten (Educational Psychology Service) Municipal educational psychology service for children and schools in Verdal. Provides direct support and assessment services.
• School Administration Services (IST Skoleadministrasjon) Municipal school administration system managing student records, schedules, and educational documentation for schools in Verdal. IST Skoleadministrasjon is the primary system; Schoollink is being phased out with documents transferred to Elements archives.
• Servicekontoret (Citizen Service Office) Physical service office at Verdal rådhus (Rådhusgata 2, 7650 Verdal) handling walk-in citizen services, mail distribution, and general inquiries. Open Monday-Friday 09:00-15:00 (lunch closed 11:30-12:00). Also serves as the primary contact point via phone (74 04 82 00) and email ([email protected]).

Quantifiable outcome

• All incoming mail processed daily through servicekontoret with same-day scanning to Elements
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration19 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• IKA Trøndelag IKScoreOthersInterkommunalt arkiv (intermunicipal archive) for Trøndelag region. Verdal kommune deposits older archival material with IKA Trøndelag for permanent preservation. The depot contains materials older than 25 years and personal archives older than 10 years. IKA Trøndelag provides guidance on digital deposition of electronic systems.
• Brannvesenet Midt IKSminorOthersRegional fire service (Midt IKS) that conducts fire inspections (branntilsyn) in Verdal municipality. Inspection reports are filed with organization number 989 023 578 and copies sent to department leaders.
• DSB (Direktoratet for samfunnssikkerhet og beredskap)coreTechnology or IntegrationNational directorate providing CIM emergency management system to Verdal kommune. CIM is used for crisis coordination and emergency response documentation. All crisis documentation must be transferred from CIM to Elements for official archival.
• KS (Kommunesektorens organisasjon)coreTechnology or IntegrationNational association providing SvarUt digital post system and national standards for municipal digital communication. SvarUt uses ID-porten authentication for secure document delivery to citizens via Altinn, Digipost, or e-Boks.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Steinkjer kommune: Steinkjer is a neighboring Trøndelag municipality of similar size and service scope. It is the most direct comparable — both operate NOARK-based case systems, share IKA Trøndelag archival services, and deliver the same statutory municipal services (health, education, social services).
• Namsos kommune: Namsos is another direct Trøndelag peer municipality delivering the same statutory services under identical Norwegian municipal law. Comparable in scale, governance structure, and digital infrastructure adoption.
• Levanger kommune: Levanger is a neighboring Trøndelag municipality with comparable population size and service portfolio. Operates the same regulatory framework (forvaltningsloven, arkivlova, offentleglova) and uses similar IT infrastructure for public service delivery.

Others

• KS (Kommunesektorens organisasjon): KS is the national employers' association and interest organization for Norwegian municipalities, providing SvarUt, ID-porten integration, and shared standards. Verdal is a member and consumer of KS's digital infrastructure.
• Visma: Visma is a Nordic software provider supplying core ERP, HR, finance, and care management systems (Visma Økonomi, HRM, Barnevern Familia, HsPro, Fakturering) used by Verdal. They are the technology enablement layer for Verdal's administrative operations.
• ACOS: ACOS is the Norwegian CMS and web development company that built and maintains Verdal kommune's website and digital channels. Comparable as a municipal technology vendor in the Norwegian public sector ecosystem.
• TietoEVRY: TietoEVRY is a major Nordic IT services and software provider to the public sector, including Norwegian municipalities. Provides comparable technology infrastructure and digital transformation services to municipal government clients.
• IKA Trøndelag IKS: IKA Trøndelag is the inter-municipal archive authority serving Verdal and other Trøndelag municipalities. Provides archival depot, digital deposition guidance, and regulatory archive compliance support — a strategic partner in Verdal's records management value chain.

Broad incumbents

• Trondheim kommune: Trondheim is the regional capital of Trøndelag and a substantially larger Norwegian municipality. Comparable in regulatory framework and service categories, but at significantly greater scale and digital sophistication.

Regional players

• Stjørdal kommune: Stjørdal is a larger Trøndelag municipality serving as a regional center. Comparable as a Norwegian municipality under the same legal framework, but operates at larger scale and provides more extensive services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/verdal-kommune

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VERDAL KOMMUNE