Vigilance Santé inc.
Vigilance Santé inc. develops subscription-based clinical decision-support software and proprietary drug information databases — including RxVigilance, RxConsultAction, and RxPhotos — primarily for Canadian pharmacists, physicians, and pharmacy chains, operating as a privately held firm from Repentigny, Quebec.
- Company typePrivate
- Founded1994
- HeadquartersRepentigny, Canada
- Headcount—
- GTM typeB2B
- OfferingSoftware
What Vigilance Santé inc. does
Vigilance Santé inc. is a Quebec-based, privately held software company founded in the early 1990s in Repentigny by Raymond Chevalier, operating for over 30 years as a profitable, bootstrapped provider of medication decision-support software and Canadian drug information databases. Its core products are RxVigilance (a clinical decision-support tool sold by monthly subscription in Essential at CAD $26 and Complete at CAD $52 tiers, with modular add-ons spanning calculation tools, calendars, medication reconciliation, provincial drug coverage, pediatric dosing, profile analysis, compounding formulas, monographs, dressings, interaction alerts, price charts, and intervention opportunities), RxConsultAction (an integrated web application that runs province-specific clinical pharmacy service workflows such as minor ailment consultations inside pharmacy management systems), and RxPhotos (a Canadian drug photo database for visual identification, maintained with monthly updates). Underlying technology combines proprietary curated drug databases with algorithms authored by an in-house team of 20 pharmacists, drawing on Canadian regulations, provincial practice guides, manufacturer monographs, and clinical literature; the platform holds TGV and SOC 2 Type 2 certifications and is integrated with most major Canadian pharmacy management systems, while passing (not storing) patient data through to and from those systems.
The commercial model is predominantly SaaS subscription sold via a self-serve online store and through channel partners (Familiprix, Sobeys/360 Health Pharmacy, Pharmasave, Pharmacy Brands Canada, McKesson Canada, Telus Santé), with an emerging developer-licensing revenue stream for Vigilance Data web services and correlation tables. The customer base includes 50,000+ individual health professionals — pharmacists (primary), plus physicians, nurses, dentists, optometrists, and respiratory therapists — and the platform is embedded in approximately 5,500 Canadian pharmacies, with extensions into hospital networks (CHUM-MUHC) and nursing associations (NNPBC, NPAO). Distribution is essentially Canada-only, RxConsultAction is restricted to Canadian provinces, and the company's deliberate prohibition on using its content to train machine learning algorithms distinguishes it from AI-native clinical tools.
In 2024 Vigilance Santé acquired MedSafer, extending its clinical footprint into deprescribing decision support and reinforcing both its product surface area and the strategic value of its proprietary Canadian drug data assets as adjacent workflow categories come into scope.
Vigilance Santé inc. firmographics
Firmographics- Name
- Vigilance Santé inc.
- Legal name
- VIGILANCE SANTÉ INC.
- Website
- https://vigilance.ca
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Short description
- Vigilance Santé inc. develops subscription-based clinical decision-support software and proprietary drug information databases — including RxVigilance, RxConsultAction, and RxPhotos — primarily for Canadian pharmacists, physicians, and pharmacy chains, operating as a privately held firm from Repentigny, Quebec.
- Ownership category
- akta.pro rank
Vigilance Santé inc. industry classification
Industry- Product category
- Clinical Decision Support Software
- NAICS
- Other Computer Related Services (541519)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Medication Safety, Pharmacovigilance & Adverse Event Reporting IT (HLACAKAK)
- akta.pro secondary industry
- Safety/Pharmacovigilance (PV) & Clinical Safety Systems (HLACAOAH)
Keywords
Where Vigilance Santé inc. is headquartered
LocationHeadquarters
- HQ city
- Repentigny
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Vigilance Santé inc. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- RxVigilance Software Subscription: Monthly subscription model with two tiers: Essential version ($26/month CAD) and Complete version ($52/month CAD). Provides clinical drug decision support software for health professionals.
- RxPhotos Subscription: Drug photo database subscription for visual identification of Canadian medications, available as standalone or bundled with RxVigilance.
- RxConsultAction Subscription: Integrated clinical pharmacy services tool operating independently from RxVigilance, available as separate subscription.
- Developer Database Licenses: Software solutions and web services for developer clientele, including databases and correlation tables between coding systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | RxVigilance Essential Version - Basic clinical decision support |
| Subscription | Monthly | RxVigilance Complete Version - Full-featured clinical support |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Vigilance Santé inc. product offering
Product offeringCore offering
Vigilance Santé develops and sells medication decision-support software and proprietary Canadian drug information databases for healthcare professionals. Its core products are RxVigilance (a modular clinical drug decision-support platform), RxConsultAction (an integrated web application guiding community pharmacists through clinical services such as minor ailment consultations), and RxPhotos (a Canadian drug photo identification database). The company also licenses its databases and web services to developer clients for integration into pharmacy management systems and healthcare applications.
Product overview
Vigilance Santé inc. offers a suite of software tools and databases for health professionals, primarily serving the Canadian market. The product portfolio centers on three main brands: RxVigilance (a clinical drug decision support software available in Essential and Complete versions, used by 50,000+ health professionals in 5,500 pharmacies), RxConsultAction (a web-based integrated application for community clinical pharmacy services including minor ailment consultations across all Canadian provinces), and RxPhotos (a Canadian drug photo database with monthly updates). RxVigilance itself is a modular platform encompassing numerous add-on tools including Calculation Tools, Calendars, Medication Reconciliation, Drug Coverage, Documentation and Forms, Pediatric Dosages, Profile Editor, Information Sheets, Compounding formulas, Monographs, Dressings, Perspectives (analytics and interaction alerts), Price Charts, and Intervention Opportunities. The company also offers developer solutions including databases and web services for integration purposes. In 2024, Vigilance Santé acquired MedSafer to enhance its deprescribing capabilities. The company also provides Vigilance Databases (Vigilance Data) — databases for health professionals and the public — and the RxPhotosID identification sub-brand. All products are developed and maintained by a team of approximately 20 pharmacists with over 30 years of operations in Canada.
Differentiator
Problem solved
Functional benefit
Brands
- RxVigilance: Clinical drug decision support software for health professionals
- RxPhotos
- RxConsultAction
- Vigilance Data
Products and services
- RxVigilance
Quantifiable outcome
- 50,000+ health professionals using RxVigilance
- +4 more outcomes
Companies that use Vigilance Santé inc.
Customer profileNamed customers2 records
Segments7 records
Ideal customer profiles3 records
Vigilance Santé inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability1 record
Feature6 records
Vigilance Santé inc. partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- MedfarcoreIntegration partner for RxConsultAction pharmacy software compatibility. Medfar is a pharmacy management software provider in Canada.
- McKesson CanadacoreMajor healthcare distribution company with integration relationships with Vigilance products.
- Télus SantécoreMajor Canadian digital health company with integration and technology partnerships.
- Pharmacy Brands CanadacorePharmacy banner organization representing multiple pharmacy chains across Canada.
- SobeyscoreMajor Canadian grocery chain with pharmacy operations (360 Health Pharmacy).
- PharmasavecoreIndependent pharmacy banner with national presence in Canada.
- FamiliprixcoreQuebec-based pharmacy banner with integration partnership including Priorx.
- MedMecoreProvides standalone web access to RxConsultAction when not integrated with pharmacy software. Partnership enables access for pharmacies without direct software integration.
- MedSafercoreAcquisition completed to strengthen deprescribing capabilities. MedSafer helps clinicians navigate complex medication decisions and supports deprescribing workflows.
Scale indicators4 records
Recent moves5 records
Expansion highlights6 records
Vigilance Santé inc. competitors and assessment
Company assessmentBroad incumbents
- Cerner/Oracle Health: Global EHR and healthcare IT incumbent whose clinical decision support and drug reference capabilities overlap with Vigilance's content at scale, and which influences procurement standards relevant to Vigilance's enterprise sales motion.
- McKesson Canada: Major Canadian pharmaceutical distributor with adjacent pharmacy technology and clinical content offerings; an integration partner of Vigilance but also a potential competitor as it broadens its pharmacy software stack.
- Telus Santé: Large Canadian digital health vendor offering EHR, patient management, and clinical solutions to pharmacies and clinics; comparable in customer base and potential to bundle clinical decision support alongside Vigilance.
Emerging players
- Medfar Clinical Solutions: Canadian pharmacy and clinical software provider and direct integration partner for RxConsultAction; comparable as a clinical workflow platform serving the same pharmacy customer base.
- MedMe Health: Canadian pharmacy software provider offering a Minor Ailments module that delivers RxConsultAction to pharmacies without direct PMS integration — competing for the same clinical-services workflow seat.
Direct peers
- PEPID: Provides clinical decision support and drug information tools for pharmacists, physicians, and nurses — directly comparable in functionality and target users to RxVigilance.
- Elsevier (Clinical Solutions): Offers ClinicalPath and clinical drug reference content, including Gold Standard drug databases, serving similar pharmacy and clinical decision support use cases as Vigilance Santé.
- Wolters Kluwer: Provides Lexicomp and Medi-Span, widely used drug information and clinical decision support databases integrated into pharmacy and EHR workflows globally — the closest large-scale analog to RxVigilance and Vigilance Data.
- Tabula Rasa HealthCare (CareKinesis): Specializes in medication safety, pharmacovigilance, and deprescribing technology for at-risk and senior populations — overlapping strongly with the MedSafer deprescribing capabilities now owned by Vigilance Santé.
- First Databank (FDB): Supplies drug knowledge databases (including MedKnowledge and FDB MedsTracker) used by pharmacy and EHR systems for drug interaction, allergy, and dosing decision support, directly comparable to Vigilance Data and RxVigilance content.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Vigilance Santé inc. social profiles
Digital presenceVigilance Santé inc. compliance and trust
Trust signalCompliance2 records
Vigilance Santé inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Vigilance Santé inc. leadership team
Management profileNumber of profiles
Profiles1 record
Vigilance Santé inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Vigilance Santé inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Vigilance Santé inc.
What does Vigilance Santé inc. do?
Vigilance Santé develops and sells medication decision-support software and proprietary Canadian drug information databases for healthcare professionals. Its core products are RxVigilance (a modular clinical drug decision-support platform), RxConsultAction (an integrated web application guiding community pharmacists through clinical services such as minor ailment consultations), and RxPhotos (a Canadian drug photo identification database). The company also licenses its databases and web services to developer clients for integration into pharmacy management systems and healthcare applications.
Is Vigilance Santé inc. a public or private company?
Vigilance Santé inc. is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Vigilance Santé inc. founded?
Vigilance Santé inc. was founded in 1994.
Where is Vigilance Santé inc. based?
Vigilance Santé inc. is headquartered in Repentigny, Canada, in the North America region.
How does Vigilance Santé inc. make money?
Four revenue lines are on record. RxVigilance Software Subscription is the primary driver. The others are rxPhotos Subscription, rxConsultAction Subscription and developer Database Licenses.
Who are Vigilance Santé inc.'s main competitors?
Broad incumbents on record are Cerner/Oracle Health, McKesson Canada and Telus Santé. Emerging players are Medfar Clinical Solutions and MedMe Health. Direct peers are PEPID, Elsevier (Clinical Solutions), Wolters Kluwer, Tabula Rasa HealthCare (CareKinesis) and First Databank (FDB).
Does Vigilance Santé inc. have an API?
No public API is recorded for Vigilance Santé inc..
What industry is Vigilance Santé inc. in?
Vigilance Santé inc.'s product category is Clinical Decision Support Software. Its primary akta.pro industry code is HLACAKAK, Medication Safety, Pharmacovigilance & Adverse Event Reporting IT, with a secondary code of HLACAOAH, Safety/Pharmacovigilance (PV) & Clinical Safety Systems. Its NAICS code is 541519 and its SIC code is 7372.