The Anar Foundation

What The Anar Foundation does

Fundación ANAR is a Spanish non-profit foundation founded in 1970 that provides free, confidential, 24/7 crisis-intervention and support services to children and adolescents at risk, as well as to their families, educators, and the broader community. Headquartered in Madrid (Avenida América 24) and operating in five countries (Spain, Peru, Colombia, Chile, Mexico), the foundation runs six specialized helplines and chat services covering general child/adolescent support, family and school orientation, missing children (the EU-harmonized 116 000 line), school bullying, gender violence against minors, and email support, plus a multilingual line including Quechua in Peru. Its core delivery infrastructure consists of trained multidisciplinary teams (psychologists, lawyers, social workers) backed by specialized protocols developed over 28+ years, an internal database of 6.5+ million calls feeding a dedicated Centro de Estudios e Investigación, and a guide of 17,000+ help resources. Supporting programs include foster homes (Hogares de Acogida, 2,200+ children since 1970), school outreach (376,450+ students/families/professionals trained since 2003), accessibility services for deaf users (SVIsual), and online training (Campus ANAR). Annual operational throughput reached 252,561 phone/chat requests and 19,990 children/adolescents directly helped in 2025, with 700+ requests handled per day.

The foundation's technology stack is service-channel rather than product-oriented: it integrates Redsys for donation payment processing, Userlike for chat, Google Analytics, DoubleClick and Taboola for digital marketing, and operates under ISO 9001, GDPR, SSL, and Sello Fundación Lealtad certifications. Its revenue model is a non-profit mix of recurring individual memberships (€12/month minimum), one-time donations via multiple payment methods, corporate sponsorships (CaixaBank, Mutua Madrileña, Banco Santander, Inditex, TikTok, Disney, AXA, ENAGAS, Fundación DISA), public grants from five Spanish ministries and all autonomous communities, EU Next Generation funds, inheritance/legacy gifts, and solidarity product sales. Customer-facing service is free to all users; the foundation monetizes only on the fundraising side through a multi-channel donor acquisition motion spanning social media, earned media, events, SEO, and direct outreach to corporate partners.

Name

The Anar Foundation

Legal name

FUNDACIÓN ANAR

Website

https://anar.org

Company type

Private

Founded year

1970

Operating status

Operating

Short description

Fundación ANAR is a Spanish non-profit foundation, founded in 1970, that operates free, confidential, 24/7 helplines and chat services for children and adolescents at risk across Spain and Latin America, supported by multidisciplinary crisis-intervention teams and a 6.5+ million call research database.

Ownership category

akta.pro rank

Product category

Child and Adolescent Welfare Services

NAICS

Child and Youth Services (62411), Individual and Family Services (6241), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGACAD), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Domestic Violence & Abuse Support Services (BPAGAEAD)

Keywords

• Child helpline services
• Adolescent welfare support
• Foster home care
• Crisis intervention services
• Nonprofit foundation services

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership/Societal Contributions: Monthly, quarterly, semi-annual, or annual donations from individual members. Minimum 12 euros per month provides continuous funding.
2. One-time Donations: Single donations through the website via card, PayPal, Bizum, bank direct debit, or bank transfer
3. Corporate Sponsorship and Partnerships: Corporate partners provide funding through donations, in-kind contributions, probono work, and employee engagement programs. Includes major sponsors like Caixa, Mutua Madrileña, Banco Santander, TikTok, Disney, and Inditex.
4. Inheritance and Legacy Fund: Individuals include ANAR in their testaments. Legacy gifts support long-term sustainability of the foundation's mission.
5. Solidarity Products (Regala ANAR): Sale of solidarity items like greeting cards, fans, and bracelets for celebrations (baptisms, weddings, birthdays) that double as donations
6. Public Grants and Subsidies: Collaborations with ministries (5), Autonomous Communities, and local administrations provide government funding. EU Next Generation funds also received.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels6 records

Core offering

Fundación ANAR operates free, confidential 24/7 telephone and chat helplines providing psychological, social, and legal assistance to children and adolescents at risk across Spain and Latin America. Beyond crisis helplines, the foundation runs foster homes for children without family care, school-based prevention and awareness programs, and a research center analyzing a unique database of 6.5+ million helpline calls.

Product overview

Fundación ANAR operates as a non-profit organization offering a multi-channel assistance platform for children and adolescents at risk. The core offering consists of six specialized helplines and chat services (Teléfono/Chat ANAR de Ayuda a Niños/as y Adolescentes, Teléfono/Chat ANAR de la Familia, Teléfono/Chat ANAR para Niños Desaparecidos, Email ANAR, Teléfono/Chat ANAR Contra el Acoso Escolar, and Teléfono/Chat ANAR de Violencia de Género) available via free phone numbers (900 20 20 10, 116 000, 116 111) and digital channels. Supporting these direct services is the Centro de Estudios e Investigación ANAR, which analyzes helpline data to produce research and influence policy, and Soluciones ANAR, a resource platform providing guides, advice, and reports. Additional programs include foster homes (Hogares de Acogida ANAR), school outreach (ANAR en Colegios e Institutos), and accessibility services (SVIsual for deaf users). The organization operates Campus ANAR for training and maintains a whistleblowing channel for compliance purposes.

Differentiator

Problem solved

Functional benefit

Products and services

• Teléfono/Chat ANAR de Ayuda a Niños/as y Adolescentes Free, confidential nationwide helpline and chat providing immediate psychological, social, and legal assistance to children and adolescents experiencing problems or at risk, operating 24/7 with trained psychologists.
• Teléfono/Chat ANAR de la Familia y los Centros Escolares Helpline and chat service directed at adults (families, teachers, neighbors) needing guidance on issues related to minors, providing support for those who cannot call themselves.
• Teléfono/Chat ANAR para Casos de Niños/as Desaparecidos EU-harmonized hotline (116 000) providing 24/7 emotional support to families of missing children, legal/social advice, assistance with police reports, and coordination with law enforcement.
• Teléfono/Chat ANAR de Violencia de Género en Menores de Edad Specialized helpline and chat for cases of gender violence affecting minors, providing psychological and legal support to victims.
• Teléfono/Chat ANAR Contra el Acoso Escolar Dedicated helpline and chat for school bullying cases, offering guidance to victims, families, and school personnel on prevention and intervention.
• Email ANAR Email-based assistance channel for minors, families, and teachers to seek help through written communication via www.anar.org.
• 116 111 - Child Helpline Number European harmonized number for child helplines available in specific Spanish autonomous communities, providing crisis intervention for minors.
• Chat ANAR Online chat service enabling children and adolescents to seek help through real-time chat, providing a safe, confidential, and professional digital space.
• Hogares de Acogida ANAR Foster homes providing warm, welcoming environments for children and adolescents lacking adequate family care, integrated in regular neighborhoods, with the goal of reuniting minors with their families when possible.
• ANAR en Colegios e Institutos School program raising awareness about ANAR helplines among students, teachers, and parent associations, including educational workshops on issues affecting the school community.
• Centro de Estudios e Investigación ANAR Research center leveraging ANAR's unique database of over 6.5 million calls to produce studies and reports that inform society, raise awareness, and influence policy on child protection.

Quantifiable outcome

• 252,561 calls/chats answered in 2025
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

24 partnerships are on record, tiered notable, core and major.

• Real Federación Española de GolfnotableGTM or Marketing PartnerPartnership renewal in favor of childhood and adolescence. ANAR present at golf championships including Spain's Child Golf Championship in Murcia.
• Ministerio de Derechos Sociales y Agenda 2030coreStrategic or Co-development PartnerNational ministry collaboration for child protection programs and policies
• Ministerio del InteriorcoreStrategic or Co-development PartnerCollaboration for missing children cases and law enforcement coordination
• Ministerio de JusticiacoreStrategic or Co-development PartnerGovernment ministry partnership for legal aspects of child protection
• Ministerio de Educación y Formación ProfesionalcoreStrategic or Co-development PartnerPartnership for school-based prevention programs and educational outreach
• Ministerio de IgualdadcoreStrategic or Co-development PartnerCollaboration on gender violence issues affecting minors
• Ministerio de Sanidad, Consumo y Bienestar SocialcoreStrategic or Co-development PartnerHealth ministry partnership for child welfare programs
• All Spanish Autonomous CommunitiescoreStrategic or Co-development PartnerRegional government collaborations across all autonomous communities plus Ceuta and Melilla
• CaixaBankmajorGTM or Marketing PartnerMajor sponsoring partner providing financial support for child protection programs
• Mutua MadrileñamajorGTM or Marketing PartnerCorporate sponsor with joint anti-bullying school programs. Provides grants for child protection initiatives.
• TikToknotableGTM or Marketing PartnerCorporate sponsor supporting ANAR's digital safety initiatives for youth
• Banco SantandermajorGTM or Marketing PartnerMajor sponsoring partner for child protection and welfare programs
• Universidad Complutense de MadridnotableStrategic or Co-development PartnerEducational partnership with internship programs. UCM recognized ANAR as best entity for Psychology student practices.
• Universidad EuropeanotableStrategic or Co-development PartnerUniversity partnership for student internships and excellence scholarships
• Fundación DISAnotableGTM or Marketing PartnerCorporate foundation sponsor supporting child welfare in Canary Islands
• ENAGASnotableGTM or Marketing PartnerCorporate sponsor supporting ANAR's child protection mission
• InditexmajorGTM or Marketing PartnerMajor corporate sponsor for childhood protection programs
• DisneynotableGTM or Marketing PartnerCorporate sponsor supporting child welfare initiatives
• Child Helpline InternationalcoreStrategic or Co-development PartnerInternational platform where ANAR Spain is Responsible for Europe region. ANAR organized 5th World Congress. 119 helplines from 5 continents.
• Missing Children EuropecoreStrategic or Co-development PartnerEuropean Federation of Missing and Sexually Exploited Children. ANAR operates 116000 for missing children. 30 organizations in 26 countries.
• UNICEF EspañanotableStrategic or Co-development PartnerCollaboration partner in child protection and rights advocacy
• Platforma de InfancianotableStrategic or Co-development PartnerSpanish childhood platform network member
• AXAnotableGTM or Marketing PartnerSelected for AXA's program to fight child violence
• Forces and Security Bodies of SpaincoreStrategic or Co-development PartnerDaily collaboration on missing children and high-risk child cases through signed cooperation agreements

Scale indicators12 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Kooth: UK-based digital mental health platform providing anonymous online counseling and support for young people. Comparable to ANAR's chat and Soluciones ANAR digital resources as a youth-focused digital-first mental wellbeing service.
• Crisis Text Line: US-based 24/7 text-based crisis support service. Comparable to ANAR's chat channel (launched 2017) as a digital-native crisis intervention platform increasingly preferred by adolescents over voice channels.

Direct peers

• Teléfono de la Esperanza: Spanish nonprofit operating a 24/7 crisis helpline for people in emotional distress including youth. Comparable to ANAR as a Spain-based free crisis line with volunteer counselors and suicide prevention focus.
• Kids Help Phone: Canada's leading e-mental health service for young people, offering 24/7 phone, text, and chat support. Comparable to ANAR's multi-channel youth crisis intervention model with similar target population and confidentiality-first design.
• Childline (NSPCC): UK-based 24/7 helpline for children and young people, operated by NSPCC. Closest European analog to ANAR's child helpline model with a longer history and similar counseling-centric service design.
• Childhelp: US-based nonprofit operating a national child abuse hotline plus residential services for at-risk children. Directly comparable to ANAR's combined helpline + foster home model serving vulnerable youth in a single national footprint.

Broad incumbents

• Save the Children: Global NGO focused on children's rights and welfare across more than 100 countries. Comparable to ANAR as a major child-focused nonprofit with research, advocacy, and direct service delivery, though operating at much larger scale.
• NSPCC: UK's leading children's charity, operating Childline plus broader child protection services. Comparable to ANAR as a national-scale child welfare nonprofit with government partnerships, research arm, and direct service programs.
• UNICEF España: Spanish national committee of UNICEF, partnering with ANAR on child protection advocacy. Comparable as a child welfare organization operating in Spain with government relationships and public fundraising model.

Regional players

• Línea de la Vida (México): Mexican government-operated suicide prevention and mental health helpline. Comparable to ANAR's crisis intervention services in scope, though ANAR operates in Mexico only as a satellite while Línea de la Vida holds national infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks3 records

Key highlights7 records

Customer concentration

• Xtwitter.com/FundacionANAR
• YouTubeyoutube.com/channel/UCOQb3ZDHjHMrvUBXBF6asfw
• Facebookfacebook.com/FundacionANAR
• LinkedInlinkedin.com/company/fundaci-n-anar/mycompany/?viewAsMember=true
• Instagraminstagram.com/fundacionanar
• TikToktiktok.com/@fundacionanar?

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about The Anar Foundation