Dolan
Dolan, Inc. is a family-owned, multi-trade home services contractor founded in 1949, serving Central New Jersey homeowners with plumbing, HVAC, electrical, generator, remodeling, and indoor air quality services from its Somerset, NJ headquarters and showroom.
- Company typePrivate
- Founded1949
- HeadquartersSomerset, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Dolan does
Dolan, Inc. (operating as Jack Dolan & Sons and Dolan Plumbing, Heating, Cooling, Electric & Remodeling) is a privately held, family-owned residential and light commercial trade services contractor founded in 1949 by Navy veteran Jack Dolan Sr. and currently owned by second-generation Mike Dolan. Headquartered at 696 Franklin Blvd, Somerset, New Jersey, the company serves Central New Jersey homeowners across Franklin Township, Princeton, North Brunswick, and surrounding communities with plumbing, drain cleaning, heating, cooling, electrical, water heater, generator, indoor air quality, and kitchen/bath remodeling services.
The business runs as a multi-trade licensed contractor (NJ Plumbing Lic. 7617, NJ Electric Lic. 18143, Master HVACR Contractor Lic. 359900) with in-house technicians rather than as a software or platform company. Service delivery is anchored at a physical showroom for remodeling selections, supported by phone-based scheduling (including a 24/7 emergency line), website quote requests, and SMS contact. The technology stack consists of standard HVAC, plumbing, and electrical equipment and tools; no proprietary software platforms, AI systems, or digital product lines are disclosed.
Revenue is generated through four primary streams: one-time service and repair calls (with a $39.95 diagnostic fee waived if repairs are completed on the initial visit), installation projects (water heaters, HVAC systems, generators, electrical panels, remodeling), recurring annual Home Care Club maintenance memberships starting at $109/year, and kitchen/bath remodeling projects. Customer acquisition relies on local SEO, Google reviews (4.9 stars across 69+ Customer Lobby reviews), coupon-based promotions, and word-of-mouth referrals, with Wells Fargo consumer financing available for purchases over $1,000. The company holds no outside institutional investors and operates entirely on family ownership.
Dolan firmographics
Firmographics- Name
- Dolan
- Legal name
- Dolan, Inc.
- Website
- https://jackdolanandsons.com
- Company type
- Private
- Founded year
- 1949
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Dolan, Inc. is a family-owned, multi-trade home services contractor founded in 1949, serving Central New Jersey homeowners with plumbing, HVAC, electrical, generator, remodeling, and indoor air quality services from its Somerset, NJ headquarters and showroom.
- Ownership category
- akta.pro rank
Where Dolan is headquartered
LocationHeadquarters
- HQ city
- Somerset
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Dolan business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain
Revenue model
- Service and Repair: One-time service calls for plumbing, heating, cooling, and electrical repairs. Diagnostic charge of $39.95 applies, waived if repairs completed on initial visit. Revenue generated from labor and parts markup.
- Installation Services: Installation of new equipment including water heaters, HVAC systems, generators, and electrical panels. Revenue from equipment sales plus installation labor.
- Maintenance Plans: Home Care Club membership offering annual preventive maintenance for heating and cooling systems, starting at $109 per year for heat-only coverage. Generates recurring revenue from scheduled maintenance visits.
- Remodeling Services: Kitchen and bathroom remodeling projects including design, build, and installation. Revenue from comprehensive remodeling projects with associated product sales (cabinets, fixtures, countertops).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Plumbing Diagnostic Charge |
| Subscription | Monthly | No Interest Financing |
| Subscription | Monthly | Special Rate Financing |
| Subscription | Annual | Home Care Club Maintenance Plan |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Dolan product offering
Product offeringCore offering
Dolan provides residential and light commercial plumbing, heating, cooling, electrical, generator, remodeling, and indoor air quality services across Central New Jersey. The company sells, installs, services, and repairs equipment from major brands while also performing hands-on trade work for homeowners. Operating as a family-owned contractor since 1949, it functions as a one-stop home services provider offering diagnostics, installations, emergency response, and planned remodel work.
Product overview
Dolan is a family-owned home services company providing comprehensive plumbing, heating, cooling, electrical, and remodeling services to Central New Jersey since 1949. The company operates as a single-service contractor model rather than a software platform, offering integrated home comfort solutions including drain cleaning, water heater services, generator installation, and indoor air quality systems. Services are delivered through trained technicians providing repairs, installations, and emergency response, with financing options available through Wells Fargo for major projects.
Differentiator
Problem solved
Functional benefit
Products and services
- Plumbing services
Quantifiable outcome
- Emergency service response available 24/7
- +2 more outcomes
Companies that use Dolan
Customer profileNamed customers3 records
Segments1 record
Ideal customer profiles2 records
Dolan technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Dolan partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- American StandardcoreDolan Inc. is an independent American Standard Customer Care™ dealer focused on meeting and exceeding customer expectations. Offers heating and cooling systems, furnaces, boilers, and air conditioning units. Provides special financing options and quality assurance for American Standard products.
- Bradford WhitecorePreferred water heater supplier. Dolan offers complete water heater services including installation, replacement, and repair of Bradford White products. Optional 10-year parts and labor warranty available with all Bradford White water heaters.
- RinnaicoreTankless water heater supplier offering endless hot water supply with ultra efficiency and substantial savings. Gas appliances provide uninterrupted comfort and home heating solutions.
- Weil McClainminorHigh-efficiency gas and oil boiler supplier. Leaders in home heating technology. Dolan offers installation and service for Weil McClain products.
- BurnhamminorHigh-efficiency boiler supplier included in Dolan's heating system offerings. Leaders in home heating technology.
- GeneraccoreGenerac authorized service and installation provider. Offers automatic generator installation for home backup power. Protects families during power outages from winter ice storms or summer storms.
- Wells FargocoreWells Fargo Home Projects credit card partner offering financing options for home improvement projects. No Interest if Paid in Full within 18 Months for purchases $1,000 or more. Also offers 9.90% APR special rate financing.
- FujitsuminorDuctless AC services and products offered through Fujitsu. Part of the cooling service offerings including installation and repair.
- AprilairecoreIndoor air quality products including MERV 16 filters (capturing up to 96% of airborne virus-sized particles), whole-home humidifiers, and fresh air ventilation systems. PremierOne PureFlo air cleaners also offered.
- KohlerminorKitchen and bath fixtures supplier for remodeling projects. Complete line of products available for installation.
- Delta FaucetminorBathroom and kitchen fixtures offered for remodeling installations. Part of Dolan's product lineup for plumbing fixtures.
- GroheminorPremium bathroom and kitchen fixtures for remodeling projects. Available in Dolan's showroom for customer selection.
- Wolf CabinetsminorCabinet installation offered as part of kitchen remodeling services. Part of Dolan's one-stop remodeling approach.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Dolan competitors and assessment
Company assessmentBroad incumbents
- Roto-Rooter: Nationally franchised plumbing and drain cleaning service with significant NJ presence. Competes directly with Dolan's plumbing and drain service lines but operates at a much larger scale through a franchise model and broader geographic coverage.
- One Hour Heating & Air Conditioning: National HVAC franchise under Neighborly with Northeast franchisees. Directly competes with Dolan's heating and cooling service lines through franchise operators, with stronger brand recognition but less depth in plumbing/electrical/remodeling.
- Mister Sparky Electric: National electrical services franchise (Neighborly) with regional NJ operators. Competes directly with Dolan's electrical service line but focuses narrowly on electrical, whereas Dolan offers it as part of a broader home services portfolio.
- ARS / Rescue Rooter: Large national residential HVAC, plumbing, and electrical services platform with Northeast coverage. Offers similar trades to Dolan as part of a multi-state portfolio and competes for the same residential customer base, but at significantly larger scale.
- Mr. Rooter Plumbing: National plumbing franchise owned by Neighborly with NJ franchisees. Directly competes with Dolan on residential plumbing service and repair but operates under a franchise system with broader brand reach and marketing infrastructure.
Others
- HomeServe USA: National home repair services and warranty plan provider that partners with local contractors (including in NJ) to fulfill service requests. Not a direct competitor but represents the recurring-maintenance/warranty business model that Dolan's Home Care Club emulates at a smaller scale.
Direct peers
- Binsky Home Services: New Jersey-based residential HVAC, plumbing, and home services company serving Central NJ. Comparable multi-trade offering, regional geography, and direct-to-consumer residential model overlap closely with Dolan's positioning.
- Petri Plumbing, Heating & Cooling: Long-established New Jersey-based residential plumbing, heating, and cooling contractor serving Central and Northern NJ homeowners. Comparable multi-trade service model, similar regional footprint, and family-business heritage make this a strong direct peer.
- Williamson HVAC & Plumbing: Regional NJ residential HVAC and plumbing contractor serving Central New Jersey homeowners. Comparable multi-trade service mix, regional footprint, and residential focus make this a relevant direct peer.
- Horizon Services: Mid-Atlantic (PA/DE/NJ) home services company offering plumbing, heating, cooling, electrical, and drain cleaning to residential customers. Nearly identical service portfolio, customer segment, and family/regional positioning to Dolan, making it the closest direct comparable.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Dolan social profiles
Digital presenceDolan financial estimates
Financial estimateRevenue estimate
Valuation estimate
Dolan leadership team
Management profileNumber of profiles
Profiles1 record
Dolan funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Dolan M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Dolan
What does Dolan do?
Dolan provides residential and light commercial plumbing, heating, cooling, electrical, generator, remodeling, and indoor air quality services across Central New Jersey. The company sells, installs, services, and repairs equipment from major brands while also performing hands-on trade work for homeowners. Operating as a family-owned contractor since 1949, it functions as a one-stop home services provider offering diagnostics, installations, emergency response, and planned remodel work.
Is Dolan a public or private company?
Dolan is a private company. It is classified as family owned and is currently operating.
When was Dolan founded?
Dolan was founded in 1949. It employs 11 to 50 people.
Where is Dolan based?
Dolan is headquartered in Somerset, United States, in the North America region.
How does Dolan make money?
Four revenue lines are on record. Service and Repair is the primary driver. The others are installation Services, maintenance Plans and remodeling Services.
Who are Dolan's main competitors?
Broad incumbents on record are Roto-Rooter, One Hour Heating & Air Conditioning, Mister Sparky Electric, ARS / Rescue Rooter and Mr. Rooter Plumbing. HomeServe USA is listed as an others. Direct peers are Binsky Home Services, Petri Plumbing, Heating & Cooling, Williamson HVAC & Plumbing and Horizon Services.
Does Dolan have an API?
No public API is recorded for Dolan.