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City of Tustin

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Namestring
City of Tustin
Legal namestring
City of Tustin
Websiteurl
tustinca.org
Company typeenum
Private
Founded yearint
1927
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
251–500
akta.pro rankint
HeadquartersTustin, United States
HQ citystring
Tustin
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
municipal government services, public safety services, public works, parks and recreation, community development
Industry4 codes
1Mayor/City Manager & General Administration
CodeBPAIACAAPrimaryYes
2Parks, Recreation & Cultural Services
CodeBPAIACAIPrimaryNo
3Local Transportation, Parking & Mobility Administration
CodeBPAIACAMPrimaryNo
4Solid Waste & Recycling Services Administration
CodeBPAIACAHPrimaryNo
NAICS code3 codes
  • Administration of Housing Programs, Urban Planning, and Community Development9251
  • Administration of Air and Water Resource and Solid Waste Management Programs92411
  • Justice, Public Order, and Safety Activities922
SIC code2 codes
  • Water Supply4941
  • Sanitary Services4950
Product category
Municipal Government Services
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model4 records
1Property Tax and Sales Tax Revenue
TypeTransaction Fee
Description

Primary municipal revenue sources from property taxes and sales taxes collected within city boundaries

tustinca.org
2Business Licenses and Permits
TypeOne Time License
Description

Revenue from business licensing, building permits, planning applications, and various city permits

tustinca.org
3Utility Services
TypeSubscription Recurring
Description

Water services billing including consumption charges and fixed service charges for water delivery

tustinca.org
4Transient Occupancy Tax
TypeTransaction Fee
Description

Tax on hotel and short-term rentals within the city

tustinca.org
Marketing channels4 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Infrastructure, Technology or R&D, Others
Pricing details1 tier
1City services including permits, licenses, and utilities
ModelOtherBilling cadenceMonthly
Notes

Various fees for permits, licenses, utility services, and city services. Fee schedules available through Finance Department and Comprehensive Schedule of Fees documents.

tustinca.org
GTM typeB2C
B2C
Offering typeServices
Services
Brand1 of 3 records shown
1Engage Tustin
Description

Online and mobile service request system powered by SeeClickFix and CivicPlus, allowing citizens to report non-emergency-related issues to the City

tustinca.org
+2 more records
Core offering1 text field

The City of Tustin provides municipal government services to the residents and businesses of Tustin, California, including police and fire services, public works, parks and recreation, community development and planning, finance and administration, and water utility services. The city also operates digital citizen engagement platforms for service requests, information access, and community communication.

Differentiator
Functional benefit
Problem solved
Product overview1 text field

The City of Tustin's digital presence consists of a unified website platform powered by CivicPlus with multiple integrated service modules. The core product is the TustinCA.org official website providing comprehensive city services, supplemented by the Engage Tustin mobile app (built on SeeClickFix) for service requests, the Citizen Self-Service Portal for permits and inspections, the Tustin Legacy development information system, an online payment system, and Parks & Recreation program registration. The website serves as the primary digital channel for all municipal services including government information, department services, community events, and emergency communications.

Product and service8 records
1Police Services
2Fire Services
3Public Works Services
4Parks and Recreation Services
5Community Development Services
6Finance and Administrative Services
7Water Services
8Engage Tustin Mobile Application
Scale indicator4 records

Each record includes

Type, Value, Description, Source

Partnership10 partners
Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2026-03-17
Description

San Juan Capistrano-based developer selected for exclusive negotiations to develop a 52-acre mixed-use center with retail, restaurant, and residential components at Red Hill Avenue and Warner Avenue within Tustin Legacy. Selected from 11 other development proposals.

Strategic tierCoreTypeTechnology or Integration
Description

Technology provider powering the Engage Tustin mobile app for citizen service requests and issue reporting

Strategic tierCoreTypeTechnology or Integration
Description

Content management system provider for the official City of Tustin website (CivicEngage platform)

Strategic tierMinorTypeOthers
Description

Educational services partnership within Tustin Legacy area for school district services

Strategic tierMinorTypeOthers
Description

Community college district partnership in Tustin Legacy area (ATEP - South OC Community College District)

Strategic tierMinorTypeOthers
Description

Community college district partnership in Tustin Legacy area

Strategic tierMinorTypeOthers
Description

Primary school district serving Tustin area students

Strategic tierMinorTypeChannel Partner/ Reseller/ Distributor
Description

Local business chamber providing business development resources and support

Strategic tierMinorTypeOthers
Description

Healthcare facility located at Tustin Legacy providing medical services to residents

10Orange County Catholic Worker
Strategic tierMinorTypeOthers
Description

Parties to settlement agreement (Orange County Catholic Worker et al. v. County of Orange) related to homelessness services

ocbj.com
Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight2 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

Smaller North Orange County municipality of comparable operational scale, operating under the same California municipal code, full police/fire/public-works delivery, and similar revenue mix from property tax and fees.

TypeOthers
Description

Major vendor of municipal ERP, citizen self-service, and permitting software to city governments. Relevant as an adjacent enabling technology provider that the City or its peers rely on for digital service delivery and for benchmarking citizen-engagement technology spend.

3City of Costa Mesa
TypeDirect peer
Description

Nearby Orange County city of similar population (~110K) with full municipal services including water billing, police, fire, and active commercial redevelopment programs (e.g., the Triangle/SoCo area). Competes for retail and dining sales tax.

TypeDirect peer
Description

Larger Orange County city with full municipal service delivery, major redevelopment pipeline, and tourism-driven TOT exposure (Disneyland district). Provides a useful benchmark for Tustin's Tustin Legacy buildout economics.

TypeDirect peer
Description

Adjacent Orange County municipality with similar population size, master-planned community development (Irvine Company legacy), and overlapping service portfolio including water, parks, public safety, and economic development. Competes directly with Tustin for residents and corporate tenants.

TypeDirect peer
Description

Neighboring South Orange County city with comparable population (~85K), similar residential and parks-and-rec service offerings, and active redevelopment programs. Competes directly with Tustin in the same labor and housing market.

TypeDirect peer
Description

Affluent Orange County neighbor operating a similar full-service municipal model with a strong property-tax base, its own water utility, and comparable parks and recreation amenities. Useful comp for premium OC municipal service delivery.

TypeDirect peer
Description

Orange County peer city with comparable full-service municipal operations including its own water utility and redevelopment programs, sharing the same sales-tax pool and regional labor market as Tustin.

TypeDirect peer
Description

Comparable Orange County municipality serving ~140K residents with a similar full-service municipal structure (police, fire, public works, water, parks). Same state/federal regulatory environment and revenue model.

TypeDirect peer
Description

Larger Orange County municipality operating the same full-service municipal model (police, fire, public works, water, planning). Shares the OC labor pool and the same California municipal regulatory framework governing redevelopment and permitting.

Market position
Strengths4 records

Each record includes

Headline, Details, Source

Weaknesses4 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks5 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers3 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment3 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature2 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles6 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

City of Tustin

Municipal Government Servicestustinca.org

City of Tustin firmographics

Firmographics
Name
City of Tustin
Legal name
City of Tustin
Website
https://tustinca.org
Company type
Private
Founded year
1927
Operating status
Operating
Headcount range
251–500 employees
Ownership category
akta.pro rank

City of Tustin industry classification

Industry
Product category
Municipal Government Services
NAICS
Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Air and Water Resource and Solid Waste Management Programs (92411), Justice, Public Order, and Safety Activities (922)
SIC
Water Supply (4941), Sanitary Services (4950)
akta.pro primary industry
Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries
Parks, Recreation & Cultural Services (BPAIACAI), Local Transportation, Parking & Mobility Administration (BPAIACAM), Solid Waste & Recycling Services Administration (BPAIACAH)

Keywords

  • Municipal government services
  • Public safety services
  • Public works
  • Parks and recreation
  • Community development

Where City of Tustin is headquartered

Location

Headquarters

HQ city
Tustin
HQ country
United States
HQ region
North America

Offices1 record

Markets served

City of Tustin business model

Business model
GTM type
B2C
Offering type
Services
Cost components
Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

  1. Property Tax and Sales Tax Revenue: Primary municipal revenue sources from property taxes and sales taxes collected within city boundaries
  2. Business Licenses and Permits: Revenue from business licensing, building permits, planning applications, and various city permits
  3. Utility Services: Water services billing including consumption charges and fixed service charges for water delivery
  4. Transient Occupancy Tax: Tax on hotel and short-term rentals within the city

Pricing tiers

ModelBillingPrice
OtherMonthlyCity services including permits, licenses, and utilities

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

City of Tustin product offering

Product offering

Core offering

The City of Tustin provides municipal government services to the residents and businesses of Tustin, California, including police and fire services, public works, parks and recreation, community development and planning, finance and administration, and water utility services. The city also operates digital citizen engagement platforms for service requests, information access, and community communication.

Product overview

The City of Tustin's digital presence consists of a unified website platform powered by CivicPlus with multiple integrated service modules. The core product is the TustinCA.org official website providing comprehensive city services, supplemented by the Engage Tustin mobile app (built on SeeClickFix) for service requests, the Citizen Self-Service Portal for permits and inspections, the Tustin Legacy development information system, an online payment system, and Parks & Recreation program registration. The website serves as the primary digital channel for all municipal services including government information, department services, community events, and emergency communications.

Differentiator

Problem solved

Functional benefit

Brands

  • Engage Tustin: Online and mobile service request system powered by SeeClickFix and CivicPlus, allowing citizens to report non-emergency-related issues to the City
  • Tustin Legacy
  • The District at Tustin Legacy

Products and services

  • Police Services
  • Fire Services
  • Public Works Services
  • Parks and Recreation Services
  • Community Development Services
  • Finance and Administrative Services
  • Water Services
  • Engage Tustin Mobile Application

Companies that use City of Tustin

Customer profile

Named customers3 records

Segments3 records

Ideal customer profiles2 records

City of Tustin technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature2 records

City of Tustin partnerships and signals

Strategic signal

Partnerships

Ten partnerships are on record, tiered core and minor.

  • AlmquistcoreStrategic or Co-development Partner · 17 March 2026San Juan Capistrano-based developer selected for exclusive negotiations to develop a 52-acre mixed-use center with retail, restaurant, and residential components at Red Hill Avenue and Warner Avenue within Tustin Legacy. Selected from 11 other development proposals.
  • SeeClickFixcoreTechnology or IntegrationTechnology provider powering the Engage Tustin mobile app for citizen service requests and issue reporting
  • CivicPluscoreTechnology or IntegrationContent management system provider for the official City of Tustin website (CivicEngage platform)
  • Irvine Unified School DistrictminorOthersEducational services partnership within Tustin Legacy area for school district services
  • Rancho Santiago Community College DistrictminorOthersCommunity college district partnership in Tustin Legacy area (ATEP - South OC Community College District)
  • South Orange County Community College DistrictminorOthersCommunity college district partnership in Tustin Legacy area
  • Tustin Unified School DistrictminorOthersPrimary school district serving Tustin area students
  • Tustin Chamber of CommerceminorChannel Partner/ Reseller/ DistributorLocal business chamber providing business development resources and support
  • Hoag Health CenterminorOthersHealthcare facility located at Tustin Legacy providing medical services to residents
  • Orange County Catholic WorkerminorOthersParties to settlement agreement (Orange County Catholic Worker et al. v. County of Orange) related to homelessness services

Scale indicators4 records

Recent moves6 records

Expansion highlights2 records

City of Tustin competitors and assessment

Company assessment

Direct peers

  • City of Placentia: Smaller North Orange County municipality of comparable operational scale, operating under the same California municipal code, full police/fire/public-works delivery, and similar revenue mix from property tax and fees.
  • City of Costa Mesa: Nearby Orange County city of similar population (~110K) with full municipal services including water billing, police, fire, and active commercial redevelopment programs (e.g., the Triangle/SoCo area). Competes for retail and dining sales tax.
  • City of Anaheim: Larger Orange County city with full municipal service delivery, major redevelopment pipeline, and tourism-driven TOT exposure (Disneyland district). Provides a useful benchmark for Tustin's Tustin Legacy buildout economics.
  • City of Irvine: Adjacent Orange County municipality with similar population size, master-planned community development (Irvine Company legacy), and overlapping service portfolio including water, parks, public safety, and economic development. Competes directly with Tustin for residents and corporate tenants.
  • City of Lake Forest: Neighboring South Orange County city with comparable population (~85K), similar residential and parks-and-rec service offerings, and active redevelopment programs. Competes directly with Tustin in the same labor and housing market.
  • City of Newport Beach: Affluent Orange County neighbor operating a similar full-service municipal model with a strong property-tax base, its own water utility, and comparable parks and recreation amenities. Useful comp for premium OC municipal service delivery.
  • City of Garden Grove: Orange County peer city with comparable full-service municipal operations including its own water utility and redevelopment programs, sharing the same sales-tax pool and regional labor market as Tustin.
  • City of Orange: Comparable Orange County municipality serving ~140K residents with a similar full-service municipal structure (police, fire, public works, water, parks). Same state/federal regulatory environment and revenue model.
  • City of Santa Ana: Larger Orange County municipality operating the same full-service municipal model (police, fire, public works, water, planning). Shares the OC labor pool and the same California municipal regulatory framework governing redevelopment and permitting.

Others

  • Tyler Technologies: Major vendor of municipal ERP, citizen self-service, and permitting software to city governments. Relevant as an adjacent enabling technology provider that the City or its peers rely on for digital service delivery and for benchmarking citizen-engagement technology spend.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

City of Tustin social profiles

Digital presence

City of Tustin financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Tustin leadership team

Management profile

Number of profiles

Profiles6 records

City of Tustin funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Tustin M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Tustin

What does City of Tustin do?

The City of Tustin provides municipal government services to the residents and businesses of Tustin, California, including police and fire services, public works, parks and recreation, community development and planning, finance and administration, and water utility services. The city also operates digital citizen engagement platforms for service requests, information access, and community communication.

Is City of Tustin a public or private company?

City of Tustin is a private company. It is classified as public and is currently operating.

When was City of Tustin founded?

City of Tustin was founded in 1927. It employs 251 to 500 people.

Where is City of Tustin based?

City of Tustin is headquartered in Tustin, United States, in the North America region.

How does City of Tustin make money?

Four revenue lines are on record. Property Tax and Sales Tax Revenue is the primary driver. The others are business Licenses and Permits, utility Services and transient Occupancy Tax.

Who are City of Tustin's main competitors?

Direct peers on record are City of Placentia, City of Costa Mesa, City of Anaheim, City of Irvine, City of Lake Forest, City of Newport Beach, City of Garden Grove, City of Orange and City of Santa Ana. Tyler Technologies is listed as an others.

Does City of Tustin have an API?

No public API is recorded for City of Tustin.

What industry is City of Tustin in?

City of Tustin's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAI, Parks, Recreation & Cultural Services. Its NAICS code is 9251 and its SIC code is 4941.

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