Solace Health
Solace Health is a US digital healthcare advocacy platform connecting patients with a 2,000+ advocate network of experienced registered nurses to coordinate care, insurance, and billing, delivered through Medicare and commercial health plan coverage.
- Company typePrivate
- Founded2022
- HeadquartersMississauga, Canada
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingServices
What Solace Health does
Solace Health is a US-based, private healthcare technology company founded in 2022 by CEO Jeremy Gurewitz following his mother's death from pancreatic cancer. The company operates a digital healthcare advocacy platform that connects patients with a network of 2,000+ trained advocates—primarily registered nurses with an average of 16 years of clinical experience—who provide longitudinal care coordination across appointments, billing, insurance, and multi-provider navigation. The service is delivered via a multi-channel digital experience (video, phone, text, email) and operates as a three-way marketplace aligning patients, providers, and payors, with the stated goal of reducing costly healthcare navigation failures.
Solace monetizes through insurance-covered advocacy services, initially under Medicare and Medicare Advantage and, since April 2026, expanded through partnerships with UnitedHealthcare and Anthem Blue Cross Blue Shield to commercially insured populations. Underlying economics appear to be a variable share of Medicare reimbursements per engagement, supplemented by managed-services arrangements with commercial payors, removing meaningful out-of-pocket costs for patients and converting payor relationships into the primary distribution channel. A direct-to-consumer self-serve layer (find.solace.health) sits atop this B2B2C core.
By February 2026 the company had served 200,000+ patients and families, with 20,000+ active per month, and reported 10x year-over-year growth, 98% of patients feeling more in control after engaging an advocate, and 92% experiencing measurably better health outcomes. The company is headquartered in Silicon Valley, employs 501–1,000 people, and achieved a $1B+ post-money valuation in a $130M Series C led by IVP, bringing total funding to $211M, with management publicly targeting a 2028 IPO and ongoing national expansion.
Solace Health firmographics
Firmographics- Name
- Solace Health
- Legal name
- Solace
- Website
- https://solacehealth.com
- Company type
- Private
- Founded year
- 2022
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Solace Health is a US digital healthcare advocacy platform connecting patients with a 2,000+ advocate network of experienced registered nurses to coordinate care, insurance, and billing, delivered through Medicare and commercial health plan coverage.
- Ownership category
- akta.pro rank
Solace Health industry classification
Industry- Product category
- Healthcare Advocacy Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)
- SIC
- Services-Health Services (8000), Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Adherence, Reminders & Engagement Automation (Medication/Follow-up) (HLACAEAJ)
- akta.pro secondary industries
- Medicare Member Engagement & Care Management (Utilization, Case/Disease Mgmt) (FSAIAGAL), Patient Community, Peer Support & Social Engagement (HLACAEAK)
Keywords
Where Solace Health is headquartered
LocationHeadquarters
- HQ city
- Mississauga
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Solace Health business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Medicare Reimbursement Share: Revenue generated through a variable share of Medicare reimbursements. The company operates as a three-way marketplace aligning patients, providers, and payors to reduce costly healthcare navigation failures.
- Commercial Insurance Coverage: Services now covered by major commercial health plans including UnitedHealthcare and Anthem Blue Cross Blue Shield, expanding beyond Medicare to commercially insured patients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Insurance-covered advocacy services |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Solace Health product offering
Product offeringCore offering
Solace Health operates a digital patient advocacy platform that connects patients with a network of 2,000+ trained healthcare advocates—primarily Registered Nurses with an average of 16 years of clinical experience—who provide personalized care coordination, insurance navigation, billing support, appointment scheduling, treatment plan management, and provider communication via video, phone, text, or email. The service is covered by Medicare, Medicare Advantage, and major commercial health plans including UnitedHealthcare and Anthem Blue Cross Blue Shield, making advocacy services accessible with minimal out-of-pocket cost to patients.
Product overview
Solace Health operates as a unified patient advocacy platform that connects patients with a network of 2,000+ trained healthcare advocates (primarily Registered Nurses) to help navigate the fragmented healthcare system. The core platform provides care coordination, insurance navigation, billing support, and appointment scheduling services. Services are covered by Medicare, Medicare Advantage, and major commercial health plans including UnitedHealthcare and Anthem Blue Cross Blue Shield. The company serves over 45,000 patients and reports that 98% of patients feel more in control after working with an advocate, and 92% experience measurably better health outcomes.
Differentiator
Problem solved
Functional benefit
Products and services
- Solace Patient Advocacy Platform A healthcare advocacy platform that connects patients with dedicated Registered Nurse advocates who help navigate care coordination, insurance complexities, billing issues, and provider communication. The platform operates as a three-way marketplace aligning patients, providers, and payors, delivered via video, phone, text, or email and covered by Medicare, Medicare Advantage, and major commercial health plans.
- Care Navigation Services Professional healthcare advocacy services that pair patients with experienced advocates—Registered Nurses and Licensed Practical/Vocational Nurses—to help navigate care coordination, insurance complexities, billing, and provider communication. Initially offered to Medicare and Medicare Advantage patients and expanded to commercially insured patients.
Quantifiable outcome
- 98% of patients feel more in control after working with an advocate
- +3 more outcomes
Companies that use Solace Health
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Solace Health technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Solace Health partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- National Health CouncilcoreSolace Health announced its Associate Membership in the National Health Council, a network of organizations united around patient-centered care. The collaboration brings together Solace's direct patient support services with the NHC's national policy influence, aiming to benefit the 200+ million Americans living with chronic diseases and disabilities. The membership enables Solace to participate in a broader community of healthcare organizations working on policy and advocacy.
- UnitedHealthcarecoreMajor commercial health plan partnership enabling Solace's healthcare advocacy services to be covered for UnitedHealthcare members. This expansion enables commercially insured patients to access professional healthcare advocacy services covered by their insurance plan.
- Anthem Blue Cross Blue ShieldcoreMajor commercial health plan partnership enabling Solace's healthcare advocacy services to be covered for Anthem Blue Cross Blue Shield members. This expansion makes professional healthcare advocacy services accessible to millions more Americans who previously relied on Medicare or out-of-pocket payments.
- Disabled American Veterans (DAV)coreDAV partnership with Solace Health to provide healthcare advocacy services to veterans, particularly those who split their care between VA and private health systems. The collaboration aims to help veterans navigate complex health insurance rules, coordinate care across multiple systems, schedule medical appointments, and manage administrative burdens at little or no out-of-pocket cost. This partnership marks DAV's first new partner for 2026.
Scale indicators7 records
Recent moves8 records
Expansion highlights6 records
Solace Health competitors and assessment
Company assessmentBroad incumbents
- CVS Health (Aetna): CVS Health, through Aetna and Caremark, integrates insurance, pharmacy, and care management services at massive scale. It is a broader incumbent healthcare-navigation competitor that could choose to partner with or compete against Solace's Medicare and commercial advocacy offering.
- Optum: Optum, the health-services arm of UnitedHealth Group, offers care management, navigation, and advocacy for millions of insured members as part of a much broader portfolio. It is a strategic threat and a potential distribution partner or acquirer for Solace given the existing UnitedHealthcare partnership.
Direct peers
- Carenet Health: Carenet Health delivers 24/7 healthcare engagement, telehealth, and care-navigation services for health plans, providers, and employers. Its clinical-staffing-led care-navigation and member-engagement services overlap with Solace's advocate-driven model.
- Transcarent: Transcarent offers a unified healthcare navigation and access platform for self-insured employers, integrating clinical guidance, second opinions, and care coordination. Its employer/payor-funded model and cross-continuum navigation positioning make it a direct adjacent competitor to Solace's B2B2C advocacy platform.
- Included Health: Included Health combines clinical advocacy, navigation, and benefits concierge services for self-insured employers, with a strong focus on care coordination across providers. Its hybrid advocacy plus clinical model closely parallels Solace's RN-led, payor- and employer-funded approach.
- Quantum Health: Quantum Health operates healthcare navigation and care management platforms for health plan members, with emphasis on reducing fragmented-care costs and improving utilization. It is a direct competitor in the payor-mediated navigation category that Solace serves.
- Accolade: Accolade is a personalized healthcare navigation and advocacy platform serving employers and health plans, pairing members with care advisors to coordinate care, billing, and benefits. It is the closest like-for-like competitor to Solace's advocate-matching model and B2B2C distribution through insurance coverage.
- Health Advocate: Health Advocate provides personalized healthcare advocacy, medical bill negotiation, and care coordination services to individuals and employer-sponsored populations. Its clinical-advisor-led advocacy offering competes with Solace for both consumer and payor-channel demand.
Emerging players
- Maven Clinic: Maven Clinic operates a digital care platform for women and family health with virtual specialists, advocates, and care coordinators funded through employers and payors. It shares Solace's B2B2C insurance-funded care-coordination DNA but focuses on reproductive, maternal, and women's health.
- Hinge Health: Hinge Health is a B2B2C digital platform for musculoskeletal and chronic-condition care funded by employers and health plans, pairing members with coaches and clinicians. It shares Solace's payor-funded, digital-plus-human model but specializes in MSK rather than broad care navigation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Solace Health social profiles
Digital presenceSolace Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
Solace Health leadership team
Management profileNumber of profiles
Profiles1 record
Solace Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Solace Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Solace Health
What does Solace Health do?
Solace Health operates a digital patient advocacy platform that connects patients with a network of 2,000+ trained healthcare advocates—primarily Registered Nurses with an average of 16 years of clinical experience—who provide personalized care coordination, insurance navigation, billing support, appointment scheduling, treatment plan management, and provider communication via video, phone, text, or email. The service is covered by Medicare, Medicare Advantage, and major commercial health plans including UnitedHealthcare and Anthem Blue Cross Blue Shield, making advocacy services accessible with minimal out-of-pocket cost to patients.
Is Solace Health a public or private company?
Solace Health is a private company. It is classified as venture growth investor backed and is currently operating.
When was Solace Health founded?
Solace Health was founded in 2022. It employs 501 to 1,000 people.
Where is Solace Health based?
Solace Health is headquartered in Mississauga, Canada, in the North America region.
How does Solace Health make money?
Two revenue lines are on record. Medicare Reimbursement Share is the primary driver. The others are commercial Insurance Coverage.
Who are Solace Health's main competitors?
Broad incumbents on record are CVS Health (Aetna) and Optum. Direct peers are Carenet Health, Transcarent, Included Health, Quantum Health, Accolade and Health Advocate. Emerging players are Maven Clinic and Hinge Health.
Does Solace Health have an API?
No public API is recorded for Solace Health.
What industry is Solace Health in?
Solace Health's product category is Healthcare Advocacy Services. Its primary akta.pro industry code is HLACAEAJ, Adherence, Reminders & Engagement Automation (Medication/Follow-up), with a secondary code of FSAIAGAL, Medicare Member Engagement & Care Management (Utilization, Case/Disease Mgmt). Its NAICS code is 624120 and its SIC code is 8000.