What Sac Gmbh does

SAC GmbH is a German IT system house and managed service provider founded in 1997 and headquartered in Darmstadt, operating as a subsidiary of the ACCAS Group under managing directors Thorsten Podzimek and Volker Scheidler. The company targets the German Mittelstand, specifically mid-market companies with 20 to 500 IT workstations, and delivers a six-pillar service portfolio: 24/7 IT Service Desk and user support, IT Security and Cyber Defense (including a Security Operations Center, managed secure workplaces, and user awareness training), server and infrastructure management, modern workplace services built around Microsoft 365, business continuity and backup, and automation of digital workflows. Building blocks include ITIL-certified processes, ISO 27001 certification, and a multi-vendor stack integrated from Microsoft, Fortinet, VEEAM, HornetSecurity, ESET, HPE, HP, Cloudflare, and Greenbone, complemented by proprietary lightweight tools such as the OoOO Bot, SSL Certificate Checker, Identity Leak Checker, and the E-Rechnung compliance solution.

The company operates from 12 German office locations plus one international site in Texas, USA, and manages IT for over 100 companies. Revenue is generated through monthly fixed-price managed service contracts for mid-market clients, lower-priced self-service subscriptions (e.g., SSL Certificate Checker at €19/month, E-Invoicing at €4.10-€9.90/month), and professional services for IT strategy and outsourcing. Go-to-market is primarily direct enterprise field sales, supplemented by a self-service online shop and a content-led marketing engine covering IT security, NIS-2, and modern workplace topics. Differentiators cited include 28+ years of operating history, ITIL Master and ISO 27001 certifications, a Microsoft Solutions Partner designation, brand eins Best IT Service Provider 2024 recognition, and a 4.9/5 customer satisfaction rating for IT Service Desk support.

Name

Sac Gmbh

Legal name

SAC GmbH

Website

https://sac.de

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

SAC GmbH is a German IT managed service provider for mid-market companies (20-500 IT workstations), delivering IT operations, cybersecurity, infrastructure, modern workplace, and automation services from 12 German offices and Texas, as part of the ACCAS Group.

Ownership category

akta.pro rank

Headquarters

HQ city

Darmstadt

HQ country

Germany

HQ region

Europe

Offices13 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Full IT operations management for mid-market companies delivered as a monthly fixed-price subscription. Includes service desk, security, infrastructure, and workplace management. SAC bears responsibility for ordered outcomes on a day-to-day basis.
2. Software Subscriptions (SSL Certificate Checker): Monthly subscription at €19 per month for automated SSL certificate monitoring and expiry reminders.
3. E-Invoicing Subscriptions: Two-tier monthly subscription: Rechtskonform+ at €9.90/month (full compliance with archiving) and Rechtskonform at €4.10/month (basic compliance). Both include automatic XRechnung to PDF conversion.
4. IT Outsourcing & On-site Support: On-site IT support and outsourcing services, potentially as part of managed service contracts or separate engagements.
5. IT Consulting & Strategy: IT strategy consulting, digitalization advisory, and IT risk assessment services for mid-market companies.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

SAC GmbH is a German IT system house that provides managed IT services to mid-market companies (20–500 IT workstations), covering IT operations (Service Desk, user support), IT security and cyber defense (SOC, firewall, endpoint protection), server and infrastructure management, modern workplace solutions (Microsoft 365), business continuity, and process automation. Services are delivered at fixed monthly prices from 12 German locations plus Texas, USA.

Product overview

SAC GmbH is an IT system house and managed service provider offering a comprehensive portfolio of IT services for German mid-market companies (20-500 IT workstations). The core offering consists of six integrated service pillars: (1) IT Service Desk & User Support for 24/7 helpdesk and incident management, (2) IT-Sicherheit & Cyber Defense including SOCaaS and endpoint protection, (3) Server & Infrastructure for network and cloud management, (4) Modern Workplace with Microsoft 365 integration, (5) Business Continuity & Risk Management including backup and disaster recovery, and (6) Automatisierung & Digital Workflows for process automation. These core services are supplemented by specialized sub-products including Digital Signage as a Service (Easy Cloud Display), the OoOO Bot for out-of-office automation, SSL-Zertifikats-Checker for certificate monitoring, E-Rechnung for German e-invoicing compliance, and Identity Leak Checker for credential breach detection. SAC operates on a managed services model with fixed monthly pricing and delivers services from multiple German locations plus Texas, serving clients throughout Germany.

Differentiator

Problem solved

Functional benefit

Brands

• Easy Cloud Display: Digital Signage as a Service solution — a plug-and-play cloud-based display management offering including hardware, software, and ongoing operation and support.

Products and services

• IT Service Desk & User Support 24/7 IT service desk providing user support, incident management, onboarding processes, and proactive IT monitoring to ensure operational continuity for mid-market companies.
• IT-Sicherheit & Cyber Defense Comprehensive security services including firewall management, security monitoring, endpoint protection, and Security Operations Center (SOC) for 24/7 threat protection against cyberattacks, data loss, and security risks.
• Server & Infrastruktur Operation, monitoring, and security of complete server and network environments including on-premises servers, cloud integration, and storage management for mid-market companies.
• Modern Workplace & Mitarbeiter-Services Modern, secure, and efficient workplace solutions including Microsoft 365, email protection, and employee services for hybrid work environments.
• Business Continuity & Risiko-Management Backup strategies, emergency planning, and automated compliance checking to protect against outages, data loss, and business interruptions.
• Automatisierung & digitale Workflows Digitization of business processes including approval workflows and automated IT workflows such as automatic license and device management.
• Digital Signage as a Service (Easy Cloud Display) Complete plug-and-play digital signage solution providing hardware, software, and operations management for displaying content on digital displays, supporting images, videos, web pages, PDFs, and live data sources.
• OoOO Bot (Out of Office Organization Bot) Microsoft 365 integrated automation tool that organizes employee absences including automatic reminders, project handoffs, status signatures, and mailbox access setup. Offered with 3 months free trial.
• SSL-Zertifikats-Checker Automated SSL certificate monitoring and reminder service that tracks certificate expiration dates and sends automatic notifications 4 weeks before expiry. Available for €19/month.
• E-Rechnung (E-Invoicing) Compliance solution for German e-invoicing requirements (mandatory since January 2025) that archives incoming invoices for 10 years, converts XRechnungen to readable PDFs, and integrates with existing email-based accounting workflows. Pricing from €4.10/month.
• Identity Leak Checker Automated service that performs daily checks of employee email addresses and phone numbers against compromised credential databases (Have I Been Pwned), automatically notifying affected employees to change passwords.
• Security Operations Center (SOC) 24/7 security monitoring and incident management service (SOCaaS) that detects, classifies, escalates, and responds to security incidents for mid-market companies.
• Managed Secure Workplaces Endpoint security solution providing managed protection for workplace devices including antivirus, firewall configuration, and patch management.
• User Awareness Training Security awareness training program that educates employees on cybersecurity threats to prevent cyber attacks through human vulnerability exploitation.
• IT-Outsourcing On-site IT support and outsourcing services where SAC provides dedicated IT personnel to manage client IT operations.
• Server-Flat Flat-rate server management service providing unlimited server monitoring, maintenance, and support for fixed monthly pricing.
• IT-Strategie IT strategy consulting services to help mid-market companies develop digitalization strategies that improve business outcomes and returns.
• IT-Housekeeping / IT-Automatisierung Automated IT task management including automatic license management, device management, and routine IT operations automation.

Quantifiable outcome

• 28+ years of experience serving the Mittelstand
• +3 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability3 records

Feature7 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Solutions Partner status. Provides Microsoft 365, cloud infrastructure, and security services as part of managed offerings. Integration includes Microsoft 365 management, Teams, and Defender-based security solutions.
• FortinetcoreTechnology or IntegrationFortinet Engage Select Partner and Integrator. Provides firewall management and network security within managed security services. Certified partner status enables advanced Fortinet security deployment.
• HornetSecuritycoreTechnology or IntegrationSilver Partner of HornetSecurity. Provides spam and malware protection services as part of SAC's IT security portfolio. HornetSecurity's email security platform integrated into managed services.
• ESETcoreTechnology or IntegrationESET Cybersecurity Partner. Provides endpoint protection and cybersecurity solutions integrated into SAC's managed security offerings. Partnership enables ESET antivirus and endpoint security deployment for client environments.
• VEEAMcoreTechnology or IntegrationVEEAM Cloud Service Provider (CSP) Silver Partner. Provides backup and disaster recovery solutions integrated into managed services and Office 365 backup offerings.
• ADNminorChannel Partner/ Reseller/ DistributorADN channel partner for distribution of IT solutions and components. ADN provides access to broad IT product catalog for SAC's managed service delivery.
• ACCAS GroupcoreStrategic or Co-development PartnerSAC GmbH is a subsidiary of the ACCAS Group (corporate group). ACCAS Group provides overarching corporate structure and shared services including data protection officer (Markus Sextro, Datenschutzbeauftragter via snsconnect.de and ACCAS Group).

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• DATAGROUP SE: German IT outsourcing and managed services specialist serving mid-market firms across DACH with full-service IT operations, workplace, and SAP support — direct competitor in the same Mittelstand managed services segment.
• Allgeier SE: German IT services group with managed services, IT consulting, and software solutions targeting mid-market and enterprise customers — comparable offering breadth and customer focus to SAC.
• SVA System Vertrieb Alexander GmbH: German IT system house focused on data center, cloud, and managed services for mid-market enterprises — comparable business model, target customer (produktiver Mittelstand), and DACH geographic focus.
• CANCOM SE: German-headquartered IT services and managed services provider targeting mid-market and enterprise customers across DACH with cloud, infrastructure, and workplace offerings — directly competes with SAC in the same Mittelstand segment.

Peers

• msg systems AG: German IT consulting and services group with strong DACH mid-market presence across industry verticals — overlaps with SAC's IT consulting and digitalization advisory offerings.

Broad incumbents

• Bechtle AG: Europe's largest IT system house with extensive DACH presence offering managed services, hardware procurement, and IT consulting — overlaps broadly with SAC's portfolio but at significantly larger scale and broader customer base.
• Computacenter plc: Large UK-listed IT infrastructure and managed services provider with a major DACH operation — competes with SAC for mid-market managed services contracts at significantly larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/sac-gmbh

Compliance13 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sac Gmbh