RMHC Northern NSW
RMHC Northern NSW (Red Gum House Ltd) is an Australian charity and RMHC chapter that provides free accommodation, hospital Family Rooms, a NICU Family Hub, a Family Retreat, and a Learning Program to families with seriously ill or injured children across Northern NSW.
- Company typePrivate
- Founded1991
- HeadquartersNew Lambton, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
What RMHC Northern NSW does
RMHC Northern NSW (legal entity Red Gum House Ltd) is an Australian Public Benevolent Institution and chapter of Ronald McDonald House Charities that provides accommodation and family support services to families with seriously ill or injured children receiving medical treatment in Northern New South Wales. The organization was founded in 1991 and operates from New Lambton, NSW, with a workforce in the 11-50 range.
The service portfolio comprises six core programs: two accommodation Houses in Newcastle and Tamworth; two hospital-embedded Family Rooms at John Hunter Children's Hospital (J1) and Gosford Hospital; a NICU Family Hub for neonatal intensive care families; a Family Retreat in Forster for post-treatment respite; and a Learning Program providing free tutoring and educational liaison. In 2025, the organization reported 6,992 accommodation nights (averaging 12 nights per family), 14,165 Family Room visits, and 115 families supported through the Learning Program.
The business model is charitable rather than commercial: services are provided free of charge to eligible families and funded through individual donations, regular giving, corporate partnerships, workplace giving, agricultural sector fundraising, bequests, and community events. Donations of AUD $2 or more are tax-deductible under the organization's Deductible Gift Recipient endorsement (CFN 14492, ABN 87 096 739 234). Access to services is by hospital referral rather than direct purchase, and the organization operates under a franchise-like governance model within the broader RMHC global network while maintaining a local Board of Directors.
RMHC Northern NSW firmographics
Firmographics- Name
- RMHC Northern NSW
- Legal name
- Red Gum House Ltd
- Website
- https://rmhcnnsw.org.au
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- RMHC Northern NSW (Red Gum House Ltd) is an Australian charity and RMHC chapter that provides free accommodation, hospital Family Rooms, a NICU Family Hub, a Family Retreat, and a Learning Program to families with seriously ill or injured children across Northern NSW.
- Ownership category
- akta.pro rank
RMHC Northern NSW industry classification
Industry- Product category
- Charitable pediatric family accommodation and support services
- NAICS
- Community Housing Services (62422), Other Individual and Family Services (624190)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Emergency Shelter, Camp Management & Non-Food Items (NFI) (BPAGAAAC)
Keywords
Where RMHC Northern NSW is headquartered
LocationHeadquarters
- HQ city
- New Lambton
- HQ country
- Australia
- HQ region
- Oceania
Markets served
RMHC Northern NSW business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Others
Distribution channels4 records
Marketing channels8 records
RMHC Northern NSW product offering
Product offeringCore offering
RMHC Northern NSW provides free accommodation, family support spaces, retreats, and education programs for families of seriously ill or injured children receiving hospital treatment across Northern NSW. Services are delivered through Ronald McDonald Houses, on-site Family Rooms, a NICU Family Hub, a Family Retreat, and a Learning Program offering tutoring and educational liaison support.
Product overview
Ronald McDonald House Northern NSW operates a portfolio of family support services centered around keeping families together during children's medical treatment. The organization offers accommodation at two Ronald McDonald Houses (Newcastle and Tamworth), four family rooms located within hospitals (John Hunter Children's Hospital J1, Gosford Hospital), a NICU Family Hub, and a Family Retreat for post-treatment recreation. The Learning Program provides educational support through free tutoring and educational liaison services. Together these services provide accommodation, comfort, and essential support resources for families with ill or injured children.
Differentiator
Problem solved
Functional benefit
Brands
- Ronald McDonald House Newcastle: Accommodation facility for families of sick children in Newcastle
- Ronald McDonald House Tamworth
- Ronald McDonald House Family Room: J1 John Hunter Children's Hospital
- Ronald McDonald House Family Room: Gosford Hospital
- Ronald McDonald House NICU Family Hub
- Ronald McDonald House Family Retreat Forster
- Ronald McDonald House Learning Program
Products and services
- Ronald McDonald House Newcastle Free accommodation facility for families of children receiving medical treatment at Newcastle hospitals, providing a home-like stay close to the hospital.
- Ronald McDonald House Tamworth Free accommodation facility for families of children receiving medical treatment at Tamworth hospitals, providing a home-like stay close to the hospital.
- Ronald McDonald House Family Room: J1 John Hunter Children's Hospital On-site Family Room at J1 John Hunter Children's Hospital providing a comfort space and support for day-use by families of hospitalized children.
- Ronald McDonald House Family Room: Gosford Hospital On-site Family Room at Gosford Hospital providing a comfort space and support for day-use by families of hospitalized children.
- Ronald McDonald House NICU Family Hub Specialised family hub on-site providing support and respite for families with infants in neonatal intensive care.
- Ronald McDonald House Family Retreat Forster Free holiday accommodation at Forster enabling families to connect, recharge and take a break together after hospital stays.
- Ronald McDonald House Learning Program Free tutoring and educational liaison support service empowering school-aged students to continue learning during a child's or sibling's hospital experience.
Quantifiable outcome
- 6,992 nights of accommodation provided to families
- +3 more outcomes
Companies that use RMHC Northern NSW
Customer profileSegments1 record
Ideal customer profiles1 record
RMHC Northern NSW technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
RMHC Northern NSW partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights1 record
RMHC Northern NSW competitors and assessment
Company assessmentDirect peers
- Camp Quality: Australian children's cancer charity providing family retreats, camps, and support programs for kids with cancer and their families — comparable family-respite and support offering in the same pediatric illness space.
- Make-A-Wish Australia: Charity granting wishes to children with critical illnesses, competing for the same donor base and family-engagement narrative around seriously ill children in Australia.
- Leukaemia Foundation: Major Australian charity providing accommodation and support services for families of blood cancer patients, including purpose-built lodges near treatment hospitals — directly comparable service model of free family accommodation during pediatric treatment.
- Ronald McDonald House Charities Australia: The national RMHC umbrella organization; direct parent/peer network operating the same Ronald McDonald House model across Australia and providing shared branding, fundraising infrastructure, and program standards used by RMHC Northern NSW.
- Cancer Council NSW: Provides accommodation and support services for cancer patients and families across NSW, including regional accommodation near treatment centers — competing for both family accommodation demand and donor dollars in the same geographic footprint.
- Starlight Children's Foundation Australia: Australian pediatric charity providing in-hospital entertainment, distraction therapy, and wish-granting services for seriously ill children — comparable donor-funded support model for families with hospitalized children in Australia.
Broad incumbents
- Red Cross Australia: Larger humanitarian aid organization providing emergency accommodation and family support services across Australia — comparable PBI/DGR charitable model and emergency-shelter-style services, though broader mission beyond pediatric illness.
- Salvation Army Australia: Major humanitarian organization providing accommodation, family support, and community services across Australia — comparable nonprofit operating model providing shelter and family support, though broader mission scope.
- Ronald McDonald House Charities Global: Global parent organization of the RMHC network — provides the overarching brand, fundraising standards, and operational frameworks that RMHC Northern NSW operates under, with significantly larger scope and resources.
Regional players
- St Vincent de Paul Society NSW: Major NSW-focused charitable organization providing accommodation support, family services, and community welfare programs — comparable nonprofit family-support model operating primarily in NSW though with broader welfare focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
RMHC Northern NSW social profiles
Digital presenceRMHC Northern NSW financial estimates
Financial estimateRevenue estimate
Valuation estimate
RMHC Northern NSW leadership team
Management profileNumber of profiles
RMHC Northern NSW funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
RMHC Northern NSW M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about RMHC Northern NSW
What does RMHC Northern NSW do?
RMHC Northern NSW provides free accommodation, family support spaces, retreats, and education programs for families of seriously ill or injured children receiving hospital treatment across Northern NSW. Services are delivered through Ronald McDonald Houses, on-site Family Rooms, a NICU Family Hub, a Family Retreat, and a Learning Program offering tutoring and educational liaison support.
Is RMHC Northern NSW a public or private company?
RMHC Northern NSW is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was RMHC Northern NSW founded?
RMHC Northern NSW was founded in 1991. It employs 11 to 50 people.
Where is RMHC Northern NSW based?
RMHC Northern NSW is headquartered in New Lambton, Australia, in the Oceania region.
Who are RMHC Northern NSW's main competitors?
Direct peers on record are Camp Quality, Make-A-Wish Australia, Leukaemia Foundation, Ronald McDonald House Charities Australia, Cancer Council NSW and Starlight Children's Foundation Australia. Broad incumbents are Red Cross Australia, Salvation Army Australia and Ronald McDonald House Charities Global. St Vincent de Paul Society NSW is listed as a regional player.
Does RMHC Northern NSW have an API?
No public API is recorded for RMHC Northern NSW.
What industry is RMHC Northern NSW in?
RMHC Northern NSW's product category is Charitable pediatric family accommodation and support services. Its primary akta.pro industry code is BPAGAAAC, Emergency Shelter, Camp Management & Non-Food Items (NFI). Its NAICS code is 62422 and its SIC code is 8000.