Secom (singapore) Pte Ltd

What Secom (singapore) Pte Ltd does

SECOM (Singapore) Pte Ltd is a Singapore-based managed security services provider established in February 1992 and operating as a wholly-owned subsidiary of SECOM Co., Ltd (Japan), the largest security management company in Asia with 60%+ market share in Japan. The company delivers fully managed electronic security solutions across enterprise, government, and residential segments, with its core offerings comprising Security Management Service (SMS) for 24/7 alarm monitoring with on-site response, Access Management Service (AMS) for managed access control, and SECOM Interactive Service for video alarm monitoring. These are supplemented by CCTV surveillance, homeland security CBRN detection and protection systems, offsite data/tape storage, dBox safe deposit box facilities, DECAM fire alarm monitoring, and SECOM Smart Home Security.

The underlying technology platform centers on SECOM's proprietary 24-hour Control Centre licensed for Central Alarm Monitoring Service (CAMS) under Singapore's Private Security Industry Act since 2009, with a secondary facility providing redundancy. The technology stack includes alarm intrusion detection systems, CCTV with AI-enabled video analytics (motion, intrusion, and loitering detection), and access control management systems, all monitored continuously and integrated with on-site security response capabilities.

SECOM generates revenue primarily through monthly subscription contracts (minimum 3-year terms) covering equipment leasing, 24/7 monitoring, on-site response, maintenance, and technical support, with professional liability coverage included. Pricing is quote-based for enterprise services and ranges from $168-$550/year for retail safe deposit boxes. The company serves over 2,000 subscribing customers across eight verticals including banking, data centres, corporate offices, logistics, manufacturing, retail/F&B, government/military, and healthcare, utilizing direct enterprise sales supported by a 24-hour hotline and consultation-based selling.

Name

Secom (singapore) Pte Ltd

Legal name

SECOM (Singapore) Pte Ltd

Website

https://secom.com.sg

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1–10 employees

Short description

SECOM (Singapore) is a 30+ year managed security services provider and subsidiary of SECOM Co., Ltd Japan, offering 24/7 alarm monitoring, access control, video surveillance, CBRN detection, and data protection to enterprise, government, and residential customers across Singapore.

Ownership category

akta.pro rank

Product category

Managed Security Services

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162), Investigation and Security Services (5616)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Security Operations Center (SOC) & Remote Video Guarding (VSOC) (BPABAMAF)

akta.pro secondary industries

Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF), Security & Access Management (Guarding/CCTV/Access Control) (IMAIAAAC)

Keywords

• Alarm monitoring services
• Managed security systems
• Access control solutions
• CCTV video surveillance
• CBRN detection equipment

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Security Alarm Monitoring Service (SMS): Monthly subscription model covering system monitoring, on-site response, maintenance, hardware replacement, and technical support. Equipment provided on a lease basis with no upfront equipment purchase required. Minimum 3-year contract commitment with one-time installation fee.
2. Access Control Management Service (AMS): Monthly subscription covering equipment, system management, card administration, technical support, and comprehensive maintenance. Hardware provided as part of the service with no capital investment required. Nominal one-time installation cost.
3. Interactive Video Monitoring Service: Monthly subscription plan with one-time installation fee, structured over minimum 3-year contract. Equipment provided on lease basis. Includes remote monitoring, alarm verification, virtual patrols, and comprehensive maintenance.
4. CCTV Surveillance Systems: Both purchase and lease options available. Pricing dependent on system size and configuration. Includes professional installation, training, and ongoing maintenance services.
5. CCTV Maintenance Contracts: Preventive and corrective maintenance services ensuring optimal performance and reliability. Support team available 24/7 with on-site response capability.
6. dBox Safe Deposit Box Service: Annual rental fees for safe deposit boxes of various sizes. Additional fees include GST and one-time refundable deposits. Operating independently of banks with no minimum deposit or linked banking required.
7. Data Protection (Tape Storage) Service: Offsite tape storage and archiving service for media including LTO, HDD, SSD, RDX, CD, DVD, NAS, DAT, and DLT formats. Includes scheduled door-to-door delivery, urgent recall for disaster recovery, and secure media destruction with Certificate of Destruction.
8. Homeland Security Solutions: Sale and support of mission-critical CBRN detection, radiation monitoring, environmental security systems, and acoustic communication equipment. Includes installation, training, testing, and ongoing technical support throughout the product lifecycle.
9. Homeland Security Support Services: Technical specialists provide installation, maintenance, and ongoing operational support to ensure system readiness at all times for government and critical institutional clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

SECOM (Singapore) Pte Ltd provides fully managed electronic security services including 24/7 alarm monitoring with on-site response, access control management, video alarm verification, and CCTV surveillance for enterprise customers. The company also offers specialised homeland security solutions (CBRN detection and environmental decontamination), offsite tape/media storage, and safe deposit box services, all delivered from its proprietary 24-hour licensed Control Centre in Singapore.

Product overview

SECOM (Singapore) Pte Ltd offers a comprehensive portfolio of integrated security solutions and services for enterprise and residential customers. The core offering consists of three primary managed security services: Security Management Service (SMS) for alarm monitoring with on-site response, Access Management Service (AMS) for managed access control, and SECOM Interactive Service for video alarm monitoring. These are supplemented by CCTV Surveillance Systems, SECOM Homeland Security (specializing in CBRN detection and environmental security), Data Protection Services for offsite tape/media storage, and dBox Safe Deposit Box services. The company operates a 24-hour Control Centre that monitors all subscribed clients and dispatches security personnel as needed. Services are delivered through a subscription/leasing model with no upfront hardware purchase required for most enterprise offerings.

Differentiator

Problem solved

Functional benefit

Brands

• dBox Safe Deposit Box Service: Secure safe deposit box service offering storage for valuables, documents, and irreplaceable items in a high-security vault facility
• SECOM Homeland Security
• SECOM Smart Security
• DECAM

Products and services

• Security Management Service (SMS) A fully managed alarm monitoring solution providing 24/7 real-time monitoring of intrusion alarm systems, rapid dispatch of security personnel for on-site response, comprehensive maintenance, and professional liability coverage for enterprise customers under a minimum 3-year subscription contract.
• Access Management Service (AMS)

Quantifiable outcome

• Over 2,000 subscribing customers served
• +3 more outcomes

Named customers9 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core and flagship.

• ENVIRONICS OycoreTechnology or IntegrationTechnology partnership for Chemical & Biological Detection Systems. ENVIRONICS provides portable and handheld detectors for fast identification of hazardous agents, used by military, paramedics, and hospital emergency units. Suitable for mobile, field, or hospital-based applications. SECOM serves as the exclusive/primary distributor for Singapore.
• MIRION TechnologiescoreTechnology or IntegrationPartnership for Radiation Monitoring Solutions including radiological detection systems, health physics instruments, and spectroscopy equipment. Deployed in research labs, military field units, and nuclear safety departments. Enables accurate assessment and real-time alerts for radiation exposure.
• Radiation Shield TechnologiescoreTechnology or IntegrationPartnership for Demron Protective Gear - patented multi-threat apparel with nano-composite shielding that protects against CBRN exposure in combat, emergency medical, or decontamination scenarios. Lightweight, flexible, and tested for frontline applications.
• SECOM Japan (Parent Company)flagshipStrategic or Co-development PartnerSECOM Co., Ltd (Japan) is the parent company and largest security management company in Asia. Founded in 1962, SECOM Japan commands over 60% of market share in Japan's security industry. Provides global brand backing, technology, and operational support across 14 countries.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Johnson Controls: Global building technology company (acquiring Tyco) offering integrated security, access control, and video surveillance solutions (OpenBlue, Tyco Security Products). Competes with SECOM's AMS and CCTV surveillance offerings in enterprise and data centre customers.
• Allied Universal: North America's largest security services company, formed through the merger of AlliedBarton and Universal Services. Competes globally in manned guarding and integrated security services, including electronic monitoring, with comparable enterprise and government customers.
• Prosegur: Spanish multinational offering security, cash logistics, and alarm monitoring across more than 25 countries. Overlaps with SECOM's managed security and SOC-style monitoring business in APAC and other regions.
• Honeywell Building Technologies: Honeywell's building technologies division offers commercial security, access control, video surveillance (Pro-Watch, MAXPRO), and integrated building management. Comparable to SECOM's enterprise CCTV, access control, and integrated security stack.
• Securitas AB: Sweden-based global security services leader operating across guarding, mobile, and electronic security across 40+ markets. Competes with SECOM in commercial security monitoring globally and through its APAC operations, and offers comparable integrated managed security services.
• Brink's: Global security and cash management company providing secure transportation, ATM services, and digital retail solutions. Comparable in offering managed security and monitoring services to financial and retail institutions that overlap with SECOM's banking and retail verticals.

Direct peers

• AETOS Holdings: Singapore-based security services provider serving enterprise, government, and aviation clients. Competes directly with SECOM in Singapore's commercial security market across guarding, surveillance, and integrated security solutions.
• ADT Inc. US-listed monitored security and smart home company. Directly comparable in business model—alarm monitoring, video surveillance, access control subscriptions—and SECOM acquired ADT's Singapore operations in 2020, making it a particularly close peer for SECOM's residential and commercial monitoring.
• Certis CISCO: Singapore-headquartered integrated security services provider offering manned guarding, secure logistics, aviation security, and technology-enabled monitoring. The closest direct competitor in Singapore's enterprise and government security market with overlapping customer base and SOC capabilities.
• Ademco Security Group: Singapore-based security systems integrator offering intrusion detection, access control, CCTV, and integrated monitoring solutions to enterprise and government customers. Direct competitor in Singapore's managed security market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/secom-sg

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Secom (singapore) Pte Ltd