ServiceMaster South Shore

What ServiceMaster South Shore does

ServiceMaster South Shore, Inc. is a privately held, independently owned franchise operating under the ServiceMaster Restore brand, headquartered in Scituate, Massachusetts with a second office in Sandwich. Founded and continuously operating since 1971, the company provides commercial and residential disaster restoration and damage repair services across the Massachusetts South Shore region. Its core service offering covers water damage extraction and structural drying, fire and smoke remediation, mold removal, storm and disaster response, trauma and biohazard cleanup, vandalism restoration, hoarding cleanup, odor neutralization, managed repair/construction, and pre-loss planning, supplemented by insurance claims navigation support.

The underlying service delivery relies on licensed and insured technicians dispatched 24/7 to customer properties, using professional cleaning, dehumidification, extraction, and structural drying techniques rather than proprietary software or technology platforms. The business model is professional-services-based, with quote-based, pay-as-you-go pricing per job, revenue ultimately flowing from property owners and frequently from insurance carriers covering loss events.

The go-to-market motion is direct-to-consumer, primarily driven by inbound 24/7 emergency phone calls, insurance adjuster referrals, and organic local search visibility under the ServiceMaster Restore brand. The company benefits from the nationally recognized ServiceMaster brand identity, a 4.9-star customer rating, and a 2026 Top 500 Franchise designation, while operating with the agility of a locally owned operator within the broader ServiceMaster franchise network and its centralized marketing, social media, and vendor infrastructure.

Name

ServiceMaster South Shore

Legal name

ServiceMaster South Shore, Inc.

Website

https://servicemastersouthshore.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

11–50 employees

Short description

ServiceMaster South Shore is a Massachusetts-based franchise providing 24/7 commercial and residential disaster restoration services—including water, fire, mold, storm, trauma, and biohazard cleanup—under the nationally recognized ServiceMaster Restore brand, serving property owners across the South Shore region.

Ownership category

akta.pro rank

Product category

Property Damage Restoration Services

NAICS

Remediation Services (56291), Remediation Services (562910), Remediation and Other Waste Management Services (5629), Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Emergency Response & Disaster Recovery (Water Intrusion/Mold/Contamination) (BPALALAI)

Keywords

• Disaster restoration services
• Water damage repair
• Fire damage restoration
• Mold remediation services
• Commercial property restoration

Headquarters

HQ city

North Scituate

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Others

Revenue model

1. Restoration Services: One-time service fees for restoration work including water damage, fire damage, mold remediation, storm damage, and related cleanup. Revenue generated per job/service provided, likely billed to property owners and/or insurance companies.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

ServiceMaster South Shore provides emergency and planned property damage restoration services for residential and commercial properties across the Massachusetts South Shore region. Services include water extraction and structural drying, fire and smoke damage cleanup, mold remediation, storm and disaster response, trauma and biohazard cleanup, vandalism and hoarding remediation, odor neutralization, managed repair/reconstruction, pre-loss planning, and carpet cleaning. Dispatch is available 24/7 with licensed and insured technicians, and the company assists property owners with insurance claims navigation.

Product overview

ServiceMaster South Shore is a locally operated restoration services franchise operating under the ServiceMaster Restore brand. The company provides a comprehensive suite of damage restoration and recovery services for both residential and commercial properties, organized into core damage remediation services (water, fire, smoke, mold, storm/disaster), specialty cleanup services (trauma/biohazard, vandalism, hoarding, odor), and support services (managed repair/construction, carpet cleaning, pre-loss planning, insurance claims navigation). Services are delivered by licensed and insured technicians available 24/7 for emergency response, with support from the nationally recognized ServiceMaster brand.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• ServiceMaster Restore (Parent Brand)coreStrategic or Co-development PartnerServiceMaster South Shore operates as an independently owned franchise under the ServiceMaster Restore brand. The partnership provides access to national brand recognition, marketing resources, operational support, training programs, and a recognized vendor network. The franchise model allows local ownership while benefiting from corporate infrastructure and brand equity.

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Direct peers

• PuroClean: National franchise specializing in property damage restoration, including water, fire, mold, and biohazard cleanup. Direct peer in the franchise-based emergency restoration category with similar insurance partnership and 24/7 response positioning.
• Paul Davis Restoration: National franchise network providing residential and commercial restoration, emergency services, and reconstruction. Closely comparable to ServiceMaster South Shore in service mix (water, fire, mold, storm), insurance-network-driven model, and franchise structure.
• Rainbow International Restoration: Neighbor Brands International franchise providing residential and commercial restoration services. Directly comparable franchise-based peer in water, fire, and mold restoration, with similar service portfolio and insurance-channel relationships.
• Restoration 1: National franchise platform providing water, fire, mold, and sewage restoration services. Comparable franchise-based service delivery model and emergency response offering, with growing multi-region franchise presence.
• ServiceMaster Restore (corporate and other franchisees): Other independently owned ServiceMaster Restore franchisees and the brand's corporate-owned branches. Operate under the same parent system, deliver the same core service portfolio, and are the most directly comparable peer set given shared branding, training, and operating standards.
• Servpro of South Shore / Servpro of Boston-Braintree: Regional SERVPRO franchisee serving the South Shore and greater Boston market. Direct local competitor offering the same core water, fire, mold, and storm restoration services to overlapping residential and commercial customers in the same Massachusetts geography.
• SERVPRO: National franchise leader in fire and water cleanup and restoration. Directly comparable to ServiceMaster South Shore in core offerings (water, fire, mold, storm) and franchise-based service delivery model, and is the most direct head-to-head competitor in the Massachusetts market.

Emerging players

• AdvantaClean: National franchise specializing in mold remediation, water damage, and air quality services. Partial overlap with ServiceMaster South Shore's mold and water-damage restoration, but with a narrower focus on environmental and indoor-air-quality issues.
• Duraclean: Restoration and cleaning franchise offering carpet cleaning, fire/smoke damage, and water damage services. Comparable in add-on cleaning and contents restoration offerings, though smaller in scale and footprint than ServiceMaster South Shore.

Broad incumbents

• BELFOR Property Restoration: Global, corporate-owned leader in disaster recovery and property restoration. Overlaps with ServiceMaster South Shore in water, fire, and storm restoration, but operates at significantly larger scale and as a corporate (not franchise) model, competing on large commercial and catastrophic loss jobs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCxhfBr5uexZ5FxWWnOtHEkQ
• Facebookfacebook.com/ServiceMasterRestoreOfficial
• LinkedInlinkedin.com/company/servicemaster-south-shore
• Instagraminstagram.com/servicemasterrestoreofficial

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ServiceMaster South Shore