EnerCare Home and Commercial Services Inc.

What EnerCare Home and Commercial Services Inc. does

Enercare Home and Commercial Services Inc., founded in 1960 and headquartered in Markham, Ontario, is a private Canadian home services provider operating across Ontario, Alberta, British Columbia, Manitoba, and Quebec. The company delivers heating (furnaces, boilers, heat pumps), cooling (air conditioners), water heating (tank and tankless), water treatment, plumbing, electrical, duct cleaning, gas fireplaces, EV chargers, and Generac generators, primarily to residential homeowners, with a secondary commercial/property manager segment. Field operations are delivered through licensed technicians organized under multiple acquired regional brands (D&K Home Services, Superior Home Comfort, Crawford Mechanical, Witherell Plumbing and Heating, Robert's Plumbing, Boehmers/Cronin Emery) that retain their original identities post-acquisition.

The core technology stack is conventional HVAC, plumbing, and electrical hardware and services, augmented by a customer-facing digital layer: a My Account portal on Microsoft Azure B2C for OAuth-based authentication, a mobile app for booking and service management, an e-commerce shop for consumables (filters, alarms, leak detectors), and a Google Reviews integration displaying 123,000+ reviews at a 4.8-star average. The company holds an ECRA/ESA electrical contractor license (#7010500) and maintains TSSA, WSIB, and ESA certifications across its technician base. Third-party integrations include ecobee smart thermostats as an installation add-on.

Enercare's revenue model is hybrid and recurring-revenue-heavy. The Enercare Advantage rental program provides HVAC and water heating equipment with zero upfront cost in exchange for monthly subscription payments, with Enercare retaining equipment ownership and bundling lifetime maintenance and repairs. Protection plans (e.g., Plumbing and Drains at $20.99/month, plus heating, cooling, and electrical variants) deliver recurring subscription revenue with unlimited service calls. One-time repair services ($99 diagnostic plus quoted work) and outright equipment sales supplement the recurring base. The go-to-market motion is direct-to-consumer with Energy Management Consultants performing free in-home assessments, supported by a 24/7 call center, online booking, and a recently formalized Authorized Dealer channel. Marketing emphasizes the 65+ year brand, "Proudly Canadian" positioning, the Toronto Blue Jays partnership, and aggressive prepaid credit card promotions (up to $4,000 for heat pump rentals) tied to the cold-weather electrification transition.

Name

EnerCare Home and Commercial Services Inc.

Legal name

Enercare Home and Commercial Services Limited Partnership

Website

https://enercare.ca

Company type

Private

Founded year

1960

Operating status

Operating

Short description

Enercare Home and Commercial Services Inc. is a private Canadian home services company, founded 1960, providing HVAC, plumbing, electrical, water heating, and water treatment across five provinces through a multi-brand network of licensed technicians and a recurring rental plus protection plan model.

Ownership category

akta.pro rank

Product category

Residential HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822)

akta.pro primary industry

Air Conditioner (AC) Repair & Maintenance (HSAOAHAF)

akta.pro secondary industries

Heat Pump Repair & Maintenance (HSAOAHAD), Major Appliance Installation (Kitchen & Laundry) (HSAGANAA)

Keywords

• Residential HVAC services
• Home heating cooling
• Plumbing and electrical
• Water heater rental
• Home protection plans

Headquarters

HQ city

Markham

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Equipment Rental: Enercare rents HVAC equipment (furnaces, boilers, air conditioners, heat pumps, water heaters) to residential customers through the Enercare Advantage rental program. Customers pay monthly rental fees with no upfront costs. The rental agreement includes maintenance, repairs, and same-day service for non-operational equipment.
2. Protection Plans: Monthly subscription plans (such as Plumbing and Drains Protection Plan at $20.99/month) that provide unlimited service calls and parts coverage for repairs up to $500 per visit.
3. One-Time Repair Services: One-time diagnostic and repair services for plumbing, electrical, heating, and cooling systems. Includes $99 diagnostic fee plus quoted repair costs.
4. Product Sales: Sale of home comfort products through the Enercare Shop including furnace filters, fire alarms, carbon monoxide detectors, reverse osmosis filters, and leak detectors.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

EnerCare Home and Commercial Services Inc. installs, rents, repairs, and maintains residential heating, cooling, water heating, plumbing, electrical, water treatment, and indoor air quality systems across multiple Canadian provinces. The company delivers service through licensed technicians and operates an equipment rental program (Enercare Advantage) plus monthly protection plans covering unlimited service calls.

Product overview

Enercare Home and Commercial Services Inc. operates as a Canadian home services company offering a comprehensive portfolio of HVAC, water heating, plumbing, electrical, and indoor air quality solutions primarily in Ontario. The company's core offering consists of heating solutions (furnaces, boilers, heat pumps), cooling (air conditioners), water services (heaters, filtration, treatment), plumbing, electrical, and duct cleaning. Enercare's business model combines direct service delivery with an authorized dealer network and operates the Enercare Advantage rental program providing equipment with zero upfront costs and included maintenance. The company also offers protection plans (Heating Protection Plan, Cooling Protection Plan, Plumbing and Drains Protection Plan, Electrical Protection Plan) and smart home integrations including ecobee thermostats. Services are delivered through licensed technicians across multiple Canadian provinces, with the majority of operations in Ontario, serving both residential homeowners and commercial customers. The company has been in operation for over 65 years.

Differentiator

Problem solved

Functional benefit

Brands

• Boehmers/Cronin Emery Home Services by Enercare: HVAC, heating, cooling, and plumbing services in Kitchener-Waterloo-Cambridge region
• D&K Home Services by Enercare
• Superior Home Comfort
• Crawford Mechanical
• Witherell Plumbing and Heating
• Robert's Plumbing Htg & Sheet Metal Inc.

Products and services

• Heating Solutions (Furnaces & Boilers) Installation, rental, repair, and maintenance of furnaces and boilers for residential homes. Includes the Enercare Advantage rental program with zero upfront costs, included maintenance, and lifetime repairs.
• Heat Pumps Cold-weather heat pump installation, rental, and maintenance services for residential customers. Functions as both heating and cooling solutions with prepaid credit card incentives up to $4,000 for new rentals.
• Cooling Solutions (Air Conditioners) Air conditioner installation, rental, repair, and maintenance for residential homes. Includes AC rental with prepaid credit card incentives up to $3,000, new AC purchases, and cooling protection plans.
• Water Heaters (Tank & Tankless) Water heater rental, repair, and replacement services including tankless options such as Navien NAVNPE210SNG. Tankless rentals start at $41.40/month with prepaid credit card incentives up to $800.
• Water Treatment Solutions Water filtration, water softeners, and reverse osmosis systems for residential water quality improvement.
• Plumbing Services Full-service plumbing repair including drain cleaning, camera inspections, leak repairs, fixture installation, flood prevention, and sewer line services. Offered as one-time repairs or through the Plumbing and Drains Protection Plan.
• Electrical Services Licensed electrician services covering electrical installations, indoor/outdoor lighting, electrical repairs, remodels, renovations, upgrades, safety inspections, and wiring including whole-house rewiring and panel upgrades.
• Duct Cleaning Air duct and vent cleaning services using high-powered vacuum and antibacterial spray treatment. Removes dirt, dust, mold, and debris from HVAC ductwork, typically completing in 90 minutes to 2.5 hours.
• EV Chargers Electric vehicle charger installation services for residential properties.
• Generac Generators Generac brand home generator installation providing backup power solutions for residential properties.
• Gas Fireplace Installation & Maintenance Natural gas fireplace, stove, and insert installation, maintenance, and repair. Includes Direct Vent (zero clearance), fireplace inserts, and freestanding stove options starting around $3,995.
• Enercare Advantage Rental Program Equipment rental program covering furnaces, boilers, air conditioners, water heaters, and HVAC systems. Features zero upfront costs, included maintenance, and lifetime repairs for the life of the equipment.
• Plumbing and Drains Protection Plan Monthly protection plan at $20.99/month plus initial $99 diagnostic fee covering unlimited service calls and parts for plumbing and drains, with coverage up to $500 per visit.
• Electrical Protection Plan Monthly protection plan providing continuous parts and labour protection for enrolled residential electrical equipment.
• Enercare Mobile App Mobile application enabling customers to book appointments, access product information, manage service schedules, and receive real-time technician updates.

Quantifiable outcome

• 80% of same-day service requests for non-operational furnace, boiler, AC, or water heater attended to for protection plan customers
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

One partnership is on record.

• Toronto Blue JaysminorGTM or Marketing PartnerEnercare is a proud partner of the Toronto Blue Jays baseball team. This partnership provides brand visibility through association with a major Canadian sports franchise.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Sears Home Services (Canada): Multi-trade residential services brand covering HVAC, appliance repair, and home improvements. Historically comparable to Enercare's one-time repair and protection-style offerings.
• Roto-Rooter: Established North American plumbing, drain, and water damage services brand. Overlaps with Enercare's plumbing and drain protection plan offering at scale.
• HomeServe: Provider of home repair protection plans and HVAC/plumbing/electrical service partnerships across North America and Europe. Highly comparable subscription/warranty model to Enercare's protection plans.
• Direct Energy: Large North American residential energy and home services provider (part of NRG) offering HVAC, plumbing, and electrical services. Comparable in customer base and bundled home services offering, though broader energy portfolio.

Others

• Carrier Home Comfort: Major HVAC equipment manufacturer with growing residential service and dealer network in Canada. Comparable as a partner/competitor in furnace, AC, and heat-pump installations and servicing.

Direct peers

• Reliance Home Comfort: Canadian provider of HVAC and water heater rental, service, and protection plans across Ontario and other provinces. Closest comparable to Enercare's equipment rental plus maintenance bundle model.
• Right Time Heating & Air Conditioning: Canadian residential HVAC, furnace, AC, and heat-pump installation and service provider operating across multiple provinces. Comparable core offering to Enercare's heating and cooling lines.
• Mr. Rooter Plumbing: Franchised plumbing, drain cleaning, and HVAC service network operating across Canada and the US. Comparable as a multi-trade residential services brand with similar in-home service delivery model.
• Plumbline Services: Ontario-based residential plumbing, drain, and HVAC service company. Comparable on geographic focus, in-home service delivery, and emphasis on professional licensed technicians.

Regional players

• ClimateCare: Canadian cooperative of independent HVAC contractors offering heating, cooling, and water heating services. Comparable on residential HVAC service model though operating through a franchise/co-op structure rather than owned branches.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCA7cYEPC3KCiE5rJxodHNfA
• Facebookfacebook.com/EnercareInc
• LinkedInlinkedin.com/company/enercare-inc-
• Instagraminstagram.com/enercare

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EnerCare Home and Commercial Services Inc.