ACSA Community Services

What ACSA Community Services does

ACSA Community Services (legally Agincourt Community Services Association) is a Canadian non-profit, multi-service agency headquartered at 4155 Sheppard Ave East in Toronto, founded in 1973, operating as an Anchor Agency of United Way Greater Toronto. The organization delivers a holistic portfolio of community services across Scarborough, North York, and York Region including newcomer settlement support, child/youth/family programs, emergency food access (anchored by a 7,000 sq ft grocery store-style Food Centre — the largest food bank in the city), housing access and homelessness prevention (EPIC eviction prevention, Housing Hub, HCFS Housing First case management), harm reduction services, street outreach, on-site medical services, Financial Empowerment and Problem Solving (FEPS), and community engagement programs. In 2023, the Food Centre served 74,666 households and 234,000+ individuals; the EPIC program prevented 95 evictions; HCFS transitioned 157 clients into permanent housing; and the Drop-In Meal Program served over 40,000 meals annually. ACSA rebranded to ACSA Community Services in 2025.

The business model is a diversified non-profit revenue structure combining individual donations (including securities via CanadaHelps), corporate engagement volunteer experiences priced at $2,000–$4,000 per group event, in-kind donations of goods, government grants, and foundation funding (notably through United Way Greater Toronto). Services are provided free of charge to clients across multiple access points: physical hubs (Scarborough HQ, Markham Aaniin Community Centre, Chester Le Blvd Community Gardens), drop-in programs serving 150 people daily, street outreach, and the Access Services portal. ACSA sells paid volunteer experiences to corporate groups as a distinct revenue channel that subsidizes operational costs. No proprietary technology platforms underpin the service delivery; operations are described as community-led, with volunteer engagement, peer-to-peer fundraising, and membership-based governance driving organizational reach.

ACSA operates with a lean 11–50 employee base, supplemented by volunteers, corporate groups, and partner organizations across its ecosystem. Strategic partnerships include United Way Greater Toronto (Anchor Agency), Region of York (SMCAT), York Regional Police (TIRP), Aaniin Community Centre (host venue), Landlord and Tenant Board (advocacy), CanadaHelps (digital fundraising), and Rama Toronto East (food bank sponsor). The 2025 rebrand positions ACSA for unified multi-region identity as it continues to expand its service footprint in one of Canada's most diverse urban catchments.

Name

ACSA Community Services

Legal name

Agincourt Community Services Association

Website

https://acsa.ca

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

101–250 employees

Short description

ACSA Community Services is a Toronto-based non-profit, multi-service agency delivering newcomer support, youth and family programs, emergency food access, and homelessness prevention to residents of Scarborough, North York, and York Region.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Social Assistance (624), Community Food and Housing, and Emergency and Other Relief Services (6242), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro industry

PRIMARYBPAGACAL

Public Health & Health Equity Organizations

Business & Public Services/Nonprofit, NGO & Social Services/Health & Medical Nonprofits

SECONDARYBPAGALAC

Affordable Housing & Community Development (Housing, Community Land Trusts)

Business & Public Services/Nonprofit, NGO & Social Services/Social Enterprises & Impact Organizations

Keywords

• Community social services
• Newcomer settlement support
• Youth development programs
• Emergency food assistance
• Housing support services

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: ACSA accepts donations from individuals, including securities and stocks. Tax receipts are provided for donations. The organization runs peer-to-peer fundraising campaigns and one-time or monthly giving options.
2. Corporate Engagement Contributions: Corporate groups contribute financially to participate in volunteer projects, team building activities, and community programs. Contributions help offset operational and material costs of coordinating group volunteer projects.
3. Donations of Items: ACSA accepts donations of items including food, supplies, and other goods that support their programs and services.
4. Government and Foundation Grants: ACSA operates as a charitable non-profit organization, likely receiving funding through government programs and foundation grants to support their community programs including housing, food security, and newcomer services.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

ACSA Community Services (originally the Agincourt Community Services Association) is a Toronto-based non-profit charitable organization founded in 1973 that delivers settlement, social, and emergency support services to local residents. Its core offerings include newcomer settlement support, youth development programs, housing assistance, and emergency food services delivered through neighbourhood-based program sites.

Product overview

ACSA Community Services is a non-profit, multi-service agency offering a comprehensive portfolio of social service programs designed holistically to address community needs in Scarborough and North York. The organization operates as a unified service delivery model with interconnected programs including Newcomer Supports, Child/Youth/Family Supports, Emergency Food Access (featuring a 7,000 sq ft Food Centre grocery store model), Homelessness Prevention and Housing (including the Housing Hub, EPIC eviction prevention, and Housing First approaches), Harm Reduction Services, Medical Services, Financial Empowerment and Tax Clinics (FEPS), and Community Hubs. The portfolio also includes engagement programs such as Corporate Engagement, Peer-to-Peer Fundraising, Voting Membership, and the Scarborough Civic Action Network (SCAN). These programs are designed to work together, with staff regularly referring clients between services to provide holistic support addressing the complex and interconnected challenges faced by community members.

Differentiator

Problem solved

Functional benefit

Products and services

• Newcomer Settlement Support Settlement and integration services for immigrants and newcomers to the Agincourt/Toronto area, including orientation, information, and community connection supports. Designed for individuals and families new to Canada.
• Youth Development Programs Structured programs for young people in the community providing developmental, recreational, and supportive activities. Targeted at school-age and adolescent youth in the service catchment.
• Housing Assistance Support services for community members facing housing instability, providing information, advocacy, and connection to housing resources. Aimed at individuals and families at risk of or experiencing housing insecurity.
• Emergency Food Services Emergency food assistance for individuals and families experiencing food insecurity, delivered through community-based food programs. Available to low-income residents of the service area.

Quantifiable outcome

• 74,666 households served at Community Food Centre in 2023
• +6 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• United Way Greater TorontocoreStrategic or Co-development PartnerACSA is identified as 'An Anchor Agency of' United Way Greater Toronto. This is a flagship partnership indicating significant organizational alignment and support from one of Canada's largest social service networks. United Way provides funding, community action grants, and collaborative community safety and well-being initiatives through this partnership.
• Rama Toronto EastminorOthersRama Toronto East generously supports ACSA's food bank by raising funds for programming. This corporate/religious organization partnership provides financial support to sustain food security operations.
• Region of YorkcoreStrategic or Co-development PartnerACSA partners with the Region of York's Community Safety and Well-Being Plan through the South Markham Community Action Table (SMCAT). This partnership focuses on Housing Stability and Mental Health & Mental Well-Being priorities in South Markham communities.
• York Regional Police (YRP)coreStrategic or Co-development PartnerYRP partners with ACSA on the Traumatic Incident Response Protocol (TIRP), a coordinated community-based initiative that supports neighbourhoods following violent incidents with community-wide impact, helping residents feel informed, connected, and supported beyond emergency response.
• Aaniin Community CentrecoreOthersACSA operates a Community Hub office within the Aaniin Community Centre in Markham, providing a physical location for South Markham Community Action Table programs and services.
• Landlord and Tenant BoardminorOthersReferenced in EPIC program context - ACSA works with the Landlord and Tenant Board to provide advocacy, negotiate payment plans, and prevent evictions for at-risk tenants.
• CanadaHelpsminorChannel Partner/ Reseller/ DistributorACSA utilizes CanadaHelps platform for accepting online donations of securities and for peer-to-peer fundraising page hosting, enabling digital giving and campaign management.

Scale indicators14 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• WoodGreen Community Services: Toronto-based multi-service nonprofit offering housing, employment, newcomer, youth, and seniors services. Comparable to ACSA in integrated service model, GTA geography, and vulnerable-population focus.
• Fred Victor: Toronto social services nonprofit delivering housing, homelessness prevention, harm reduction, and newcomer services. Highly comparable to ACSA's multi-service community model targeting vulnerable populations in Toronto.
• The Neighbourhood Organization (TNO): Scarborough-based community services nonprofit serving immigrants, refugees, and low-income residents with settlement, food security, housing, and youth programs. Highly comparable to ACSA's specific Scarborough geographic and demographic focus.
• COSTI Immigrant Services: Toronto-area nonprofit providing newcomer settlement, employment, language, and community integration services. Comparable to ACSA's Newcomer Supports program and broader GTA immigrant-serving footprint.
• North York Harvest Food Bank: North York-based food bank network serving food insecure residents, overlapping directly with ACSA's North York operating geography and member-agency food distribution model.
• Daily Bread Food Bank: Toronto-based food bank serving the GTA with grocery-style client choice food distribution and a network of member agencies. Directly comparable to ACSA's Food Centre model, scale of household service, and GTA geographic focus.
• Second Harvest: Canada's largest food rescue organization operating in Toronto with food rescue, distribution, and hunger-relief programming. Comparable as a GTA food-security nonprofit with logistics-heavy operations and government/foundation funding.

Broad incumbents

• United Way Greater Toronto: ACSA's anchor agency and primary strategic funder. Comparable as a GTA community services backbone organization and a relevant counterparty for partnership/funding analysis.
• Food Banks Canada: National umbrella organization coordinating Canada's food bank network with research, advocacy, and funding. Comparable to ACSA at the sector-association level and as a potential funder/partner given ACSA's Food Centre scale.

Regional players

• Eva's Initiatives for Homeless Youth: Toronto-based nonprofit providing housing and support services for homeless and at-risk youth. Comparable to ACSA's youth and housing programs, though focused specifically on a younger demographic cohort.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ACSAtoronto
• LinkedInlinkedin.com/company/acsacommunityservices

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACSA Community Services