Synergia

What Synergia does

Synergia is a private, founder-owned commercial and industrial cleaning services company headquartered in Sherbrooke, Quebec, founded in 2011 as Excel Entretien ménager and rebranded to Synergia in 2023. The company provides turnkey janitorial services across three primary segments: commercial businesses (offices, retail, clinics, schools), industrial and manufacturing facilities (aerospace, wood processing, metal fabrication), and residential complexes (rental buildings, condominiums, university residences). Operations span the Estrie region from bases in Sherbrooke and Drummondville, with approximately 125 employees delivering service to over 4 million square feet of floor space daily and maintaining 122 residential buildings comprising 1,227 doors and 690 residence rooms.

The company's service delivery is anchored by a specialized equipment fleet valued at over $500,000, including Tennant floor scrubbers and sweepers (T300, T500, T16, T17, M30), SpaceVac high-reach vacuum systems enabling cleaning up to 40 feet, and pure water-fed pole window cleaning systems reaching 20+ meters without chemicals. These tools support differentiated capability in heavy industrial environments, multi-shift manufacturing schedules, and high-rise maintenance. Quality is enforced through a layered supervision model — evening and daytime supervisors, dedicated team leads per site, and approximately 2,800 annual inspection and verification visits — which has produced a 98% annual contract renewal rate. Notable enterprise clients include Desjardins, Université de Sherbrooke, Nouryon, Canam, an aerospace manufacturer (8+ year partnership), a wood manufacturing multi-site facility, and a Quebec grocery store chain spanning six administrative regions.

Synergia generates revenue primarily through multi-year recurring cleaning contracts priced on building square footage, service frequency, and facility type, with hourly labor rates anchored to Quebec's Comité paritaire wage standards ($19.96–$24.00/hour for cleaning staff). GTM motion is direct-to-enterprise with quote-based engagement built around on-site evaluation, supported by case-study content marketing, organic SEO, and a regional digital presence. Revenue mix spans subscription recurring contracts (commercial, industrial, residential, sanitation supply management), professional services (specialized floor care), and one-time project work (deep cleans, post-renovation). The company is bootstrapped and privately held, with Louis-Philippe Grimard as President, CEO, and founder.

Name

Synergia

Legal name

Synergia

Website

https://synergiaentretien.com

Company type

Private

Founded year

2011

Operating status

Operating

Short description

Synergia is a Quebec-based commercial, industrial, and residential cleaning services firm employing ~125 people across Sherbrooke and Drummondville, delivering turnkey janitorial contracts to enterprise clients including Desjardins, Université de Sherbrooke, and major manufacturers.

Ownership category

akta.pro rank

Product category

Commercial Cleaning Services

NAICS

Administrative and Support Services (561)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Move-In/Move-Out & Turnover Cleaning (Commercial) (BPABABAO)

Keywords

• Commercial cleaning services
• Industrial cleaning services
• Residential complex maintenance
• Specialized floor care
• Sanitation management

Headquarters

HQ city

Sherbrooke

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Commercial Cleaning Contracts: Recurring cleaning contracts for commercial spaces including offices, retail stores, and administrative buildings with regular scheduled service
2. Industrial Cleaning Services: Comprehensive industrial facility cleaning including manufacturing plants, warehouses with specialized equipment and multi-shift coverage
3. Residential Complex Maintenance: Ongoing cleaning services for apartment buildings and condominiums covering common areas, waste management, and sanitation supplies
4. Deep Cleaning Services: One-time or periodic intensive cleaning services including floor stripping/waxing, carpet cleaning, and post-renovation cleaning
5. Specialized Floor Care: Specialized floor treatment services including scrubbing, stripping, waxing, and polishing for various floor types
6. Sanitation Supply Management: Supply and management of sanitary products including paper, soap, and recycled options

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

Synergia provides turnkey commercial and industrial cleaning services to businesses and residential complexes across Quebec, including commercial cleaning, industrial facility cleaning, residential complex maintenance, specialized floor care, eco-friendly cleaning, and height cleaning. Services are delivered through employed staff using a specialized $500,000+ equipment fleet with dedicated supervision and quality control across approximately 125 employees serving Sherbrooke and Drummondville regions.

Product overview

Synergia is a commercial and industrial cleaning service company that operates as a single unified service offering rather than a platform-plus-modules architecture. The core offering centers on professional cleaning services for commercial, industrial, and residential complex sectors. Services are delivered through specialized teams equipped with industrial-grade machinery from Tennant and SpaceVac. The product portfolio includes Commercial Cleaning Services, Industrial Cleaning Services, Residential Complex Cleaning Services, Specialized Floor Care, Eco-Friendly Cleaning Solutions, Height Cleaning Services, Occasional/Seasonal Cleaning, and 24/7 Emergency Service. These services are provided as integrated, turnkey solutions with rigorous analysis, supervision, and quality control processes unique to the company.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Cleaning Services Professional cleaning services for commercial establishments including offices, retail stores, clinics, pharmacies, supermarkets, schools, and public buildings. Services include dusting, floor care, bathroom sanitization, common area maintenance, waste management, carpet cleaning, and disinfection.
• Industrial Cleaning Services Specialized cleaning services for manufacturing facilities, warehouses, and production plants in aerospace, wood processing, metal fabrication, and chemical sectors. Includes industrial floor care for large surface areas, dust reduction programs, metal debris management, multi-shift coverage, and multi-site management.
• Residential Complex Cleaning Services Comprehensive maintenance cleaning for rental buildings, condominiums, and student residences. Services include common area cleaning, waste management and recycling/composting, parking garage cleaning, pre-tenant cleaning, emergency cleaning, and sanitation supply management.
• Specialized Floor Care Advanced floor treatment services including stripping, waxing, scrubbing, polishing, and carpet extraction using specialized industrial equipment from Tennant. Serves various floor types across commercial and industrial facilities.
• Height Cleaning Services High-reach cleaning using SpaceVac equipment for dusting and cleaning elevated surfaces at heights up to 40 feet, plus window cleaning using pure water fed pole systems reaching approximately 20 meters.
• Occasional/Seasonal Cleaning Periodic and one-time cleaning services including seasonal maintenance, post-renovation cleaning, interior and exterior window cleaning, and major cleaning projects for commercial and residential clients.
• 24/7 Emergency Cleaning Service Round-the-clock emergency response service available for urgent cleaning needs, particularly offered for residential complex clients requiring immediate response to unforeseen incidents.

Quantifiable outcome

• 98% annual contract renewal rate demonstrates consistent client satisfaction and service reliability
• +3 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• TennantcoreTechnology or IntegrationPrimary equipment supplier since company founding providing floor cleaning machines (T300, T500, T16, T17, M30), carpet extractors, and polishers. Single-source supplier strategy for simplified fleet management, repairs, and staff training consistency.
• SpaceVaccoreTechnology or IntegrationHigh-reach vacuum system provider enabling safe floor-level cleaning of elevated surfaces up to 40 feet. Essential for dust removal from ceilings, vents, and structural elements in industrial facilities.
• Google Ads, Facebook Ads, LinkedIn Ads, MailchimpminorGTM or Marketing PartnerDigital advertising and email marketing platforms used for client acquisition campaigns and communications.

Scale indicators11 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• ISS A/S: Global facility services company with significant cleaning services operations across multiple geographies. Comparable as a broad incumbent offering overlapping janitorial and facility management services for enterprise clients, though at global scale rather than regional.
• ABM Industries: Large U.S. facility services provider (NYSE: ABM) offering janitorial, parking, and integrated building services across North America. Comparable as a broad incumbent whose janitorial line competes directly with Synergia for multi-site enterprise contracts, but at much greater scale.
• Atalian Global Services: International facility services group with significant North American cleaning operations serving commercial, industrial, and residential clients. Comparable as a broad incumbent competitor with overlapping janitorial and integrated facility service capabilities.

Direct peers

• UMC Inc. North American commercial janitorial services provider offering recurring cleaning contracts for offices, retail, and industrial facilities. Comparable to Synergia in core service offerings and enterprise client focus.
• GDI Integrated Facility Services: Canada's largest facility services company (TSX: GDI), offering commercial cleaning, janitorial, and integrated facility services across Canada and the U.S. Directly comparable as a Quebec-rooted commercial cleaning specialist that has scaled nationally, mirroring Synergia's potential expansion path.
• Jani-King: International commercial cleaning franchisor with operations across North America including Canada. Comparable as a competing commercial cleaning brand, though delivered through franchise owners rather than Synergia's direct-employee model.
• CleanMark Group: Canadian commercial cleaning services company headquartered in Ontario, serving commercial, institutional, and industrial clients. Comparable to Synergia as a directly competing mid-market Canadian janitorial services provider with similar enterprise client base.
• Bonus Building Care: U.S. commercial cleaning company specializing in green/eco-friendly janitorial services for office, industrial, and medical facilities. Comparable to Synergia in service mix and ESG-aligned positioning toward institutional clients.
• ServiceMaster Clean: Major franchised commercial and residential cleaning brand operating across North America. Comparable to Synergia in core commercial cleaning services, though delivered through a franchise model rather than direct employment.
• Bee-Clean Building Maintenance: Canadian commercial cleaning and janitorial services company with broad national coverage. Comparable to Synergia as a competing Canadian commercial cleaner serving offices, industrial, and institutional clients with similar recurring contract model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Synergiaentretien
• LinkedInlinkedin.com/company/synergiaentretien

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Synergia