Southern Tier Connect
Southern Tier Connect is one of seven New York State-designated Care Coordination Organizations providing Medicaid-funded care management to individuals with intellectual and developmental disabilities across 14 counties through seven regional offices.
- Company typePrivate
- Founded2018
- HeadquartersOneonta, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What Southern Tier Connect does
Southern Tier Connect is a New York State-designated Care Coordination Organization (CCO) providing Medicaid-funded care management to individuals with intellectual and developmental disabilities (I/DD). Founded in 2018, it is one of only seven CCOs authorized under New York's Office for People With Developmental Disabilities (OPWDD) framework to deliver conflict-free care coordination. The organization operates across 14 counties with seven physical offices, suggesting a regional hub-and-spoke service delivery model rather than centralized statewide delivery.\n\nThe value proposition rests on regulated service delivery — eligibility assessment, person-centered planning, service linkage, and ongoing care management — rather than on proprietary technology. There is no evidence in the available input of a digital platform, mobile application, or AI-enabled decision support; outreach is supported by educational webinars and a regular newsletter, and ecosystem positioning is reinforced by an alliance with Care Management Agencies of New York (CMANY). The organization has invested in community-facing content rather than scalable software products.\n\nSouthern Tier Connect is a non-profit entity funded through New York State Medicaid reimbursement administered by OPWDD. Revenue is essentially pass-through per-enrollee care coordination payments rather than commercial contracts, with no disclosed revenue, no investor base, and no equity capitalization. The relevant financial lens is operating budget size, county coverage, and enrolment volume rather than ARR, GMV, or SaaS metrics.
Southern Tier Connect firmographics
Firmographics- Name
- Southern Tier Connect
- Legal name
- Southern Tier Connect
- Website
- https://southerntierconnect.org
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Short description
- Southern Tier Connect is one of seven New York State-designated Care Coordination Organizations providing Medicaid-funded care management to individuals with intellectual and developmental disabilities across 14 counties through seven regional offices.
- Ownership category
- akta.pro rank
Southern Tier Connect industry classification
Industry- Product category
- Disability Care Coordination Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Community Resources, Social Services & Transportation Coordination (HLADALAK)
- akta.pro secondary industry
- Local Public Health & Human Services Administration (BPAIACAK)
Keywords
Where Southern Tier Connect is headquartered
LocationHeadquarters
- HQ city
- Oneonta
- HQ country
- United States
- HQ region
- North America
Offices7 records
Markets served
Southern Tier Connect business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Medicaid-funded Care Coordination: Southern Tier Connect operates as a Care Coordination Organization (CCO) funded through New York State's Medicaid program and OPWDD (Office for People with Developmental Disabilities). Revenue is generated through per-member care coordination fees under Health Home Care Management, an improved type of service coordination that supports people with complex needs including those with intellectual and developmental disabilities.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Southern Tier Connect product offering
Product offeringCore offering
Southern Tier Connect is one of seven Care Coordination Organizations (CCOs) in New York State that delivers Health Home Care Management to individuals with intellectual and developmental disabilities (I/DD). Operating across 14 counties in central and southern New York, it provides six core service pillars: comprehensive care management, care coordination and health promotion, comprehensive transitional care, member and family support, referral and community/social support services, and health information technology integration. Services are funded through New York State Medicaid and OPWDD (Office for People with Developmental Disabilities).
Product overview
Southern Tier Connect is a Care Coordination Organization (CCO) in New York State that provides comprehensive care coordination services for individuals with Intellectual and Developmental Disabilities (I/DD). Operating across 14 counties in central and southern New York, the organization functions as a service-based operation rather than a technology product company. The core service delivery is organized around six foundational CCO service pillars: Comprehensive Care Management, Care Coordination and Health Promotion, Comprehensive Transitional Care, Member and Family Support, Referral and Social Support Services, and Health Information Technology Integration. Supporting these core services are educational programs including webinars and the quarterly Connection Newsletter, plus resource tools such as the High School Transition Checklist and Know Your Rights video series. The organization partners with OPWDD (Office for People with Developmental Disabilities) and a network of regional service providers to deliver person-centered care coordination.
Differentiator
Problem solved
Functional benefit
Products and services
- Comprehensive Care Management
Companies that use Southern Tier Connect
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles2 records
Southern Tier Connect technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Southern Tier Connect partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- SpringbrookcoreFounding partner of Southern Tier Connect. Springbrook, JM Murray, Delaware Opportunities, and Family Enrichment Network came together to form Southern Tier Connect when Medicaid Services Coordination transitioned to Health Home Care Management. Springbrook's CEO Patricia Kennedy serves on the STC Board of Directors.
- JM Murray Employment ServicescoreFounding partner of Southern Tier Connect. Provides employment services to STC members including long-term employment coordination. Their COO Seth Haight serves on the STC Board of Directors.
- Delaware OpportunitiescoreFounding partner of Southern Tier Connect, one of the four regional provider organizations that formed the CCO when transitioning from Medicaid Service Coordination to Health Home Care Management.
- Family Enrichment NetworkcoreFounding partner of Southern Tier Connect. Their Fiscal Director Nora Bush serves on the STC Board of Directors. Provides family support and enrichment services within the network.
- OPWDD (Office for People with Developmental Disabilities)coreNew York State Office for People with Developmental Disabilities. Southern Tier Connect works with OPWDD and partner provider organizations to navigate the best services for individuals with I/DD. STC is one of seven CCOs operating under OPWDD's care coordination framework.
- Care Management Alliance of New York (CMANY)coreThe seven CCOs/HHs unified their advocacy efforts by founding CMANY. Southern Tier Connect participates in this alliance for coordinated advocacy on CCO issues including Medicaid funding, workforce compensation, and system improvements.
Scale indicators3 records
Recent moves5 records
Expansion highlights3 records
Southern Tier Connect competitors and assessment
Company assessmentBroad incumbents
- YAI (Young Adult Institute): Large NY-based I/DD services organization offering a broader portfolio of residential, day, employment, and clinical services. Overlaps with STC in serving I/DD populations but at much larger scale and as a direct provider rather than care coordinator.
- Sevita Health (formerly The MENTOR Network): National provider of home- and community-based services for individuals with intellectual, developmental, and behavioral health needs. Comparable I/DD care model with similar Medicaid funding exposure but at national scale and different regulatory structure than NY's CCOs.
- BrightSpring Health Services: Large public company providing home- and community-based services including I/DD support, behavioral health, and pharmacy services nationally. Operates at much greater scale with similar care coordination philosophy, though outside NY's CCO structure.
- AHRC NYC: Major NYC-based nonprofit providing a wide range of services for people with I/DD including residential, day habilitation, and care coordination. Overlaps functionally with STC's I/DD coordination mission but operates at much greater scale in a different geography.
Direct peers
- LifePlan CCO NY: One of the seven NY State CCOs serving individuals with I/DD through OPWDD Health Home Care Management. Same funding model, same regulatory designation, and same six-pillar service structure as STC.
- Search Beyond / Starbridge: Another NY State Care Coordination Organization operating under the OPWDD framework for I/DD care management, offering comparable Life Plan-based coordination services in its assigned upstate NY region.
- Person Centered Services: Another NY State CCO providing Health Home Care Management for the I/DD population. Operates under identical OPWDD framework with similar per-member Medicaid funding and competing for the same member pool in its assigned regions.
- Care Design NY: One of the other six designated Care Coordination Organizations (CCOs) in New York State operating under the same OPWDD Health Home Care Management framework for individuals with I/DD. Directly comparable model, funding mechanism, and regulatory environment.
Others
- Care Management Alliance of New York (CMANY): Coalition formed by the seven NY CCOs including STC to advocate collectively on Medicaid funding, workforce compensation, and system improvements. Not a competitor but a peer-collective relevant to understanding STC's regulatory positioning.
- Springbrook: One of STC's four founding-partner provider organizations, offering direct residential, day, and clinical I/DD services in the Southern Tier region. Closely linked to STC through board representation and referral pipeline rather than competing with it.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights7 records
Customer concentration
Southern Tier Connect social profiles
Digital presenceSouthern Tier Connect financial estimates
Financial estimateRevenue estimate
Valuation estimate
Southern Tier Connect leadership team
Management profileNumber of profiles
Profiles3 records
Southern Tier Connect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Southern Tier Connect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Southern Tier Connect
What does Southern Tier Connect do?
Southern Tier Connect is one of seven Care Coordination Organizations (CCOs) in New York State that delivers Health Home Care Management to individuals with intellectual and developmental disabilities (I/DD). Operating across 14 counties in central and southern New York, it provides six core service pillars: comprehensive care management, care coordination and health promotion, comprehensive transitional care, member and family support, referral and community/social support services, and health information technology integration. Services are funded through New York State Medicaid and OPWDD (Office for People with Developmental Disabilities).
Is Southern Tier Connect a public or private company?
Southern Tier Connect is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Southern Tier Connect founded?
Southern Tier Connect was founded in 2018.
Where is Southern Tier Connect based?
Southern Tier Connect is headquartered in Oneonta, United States, in the North America region.
How does Southern Tier Connect make money?
One revenue line is on record: medicaid-funded Care Coordination.
Who are Southern Tier Connect's main competitors?
Broad incumbents on record are YAI (Young Adult Institute), Sevita Health (formerly The MENTOR Network), BrightSpring Health Services and AHRC NYC. Direct peers are LifePlan CCO NY, Search Beyond / Starbridge, Person Centered Services and Care Design NY. Others are Care Management Alliance of New York (CMANY) and Springbrook.
Does Southern Tier Connect have an API?
No public API is recorded for Southern Tier Connect.
What industry is Southern Tier Connect in?
Southern Tier Connect's product category is Disability Care Coordination Services. Its primary akta.pro industry code is HLADALAK, Community Resources, Social Services & Transportation Coordination, with a secondary code of BPAIACAK, Local Public Health & Human Services Administration. Its NAICS code is 624120 and its SIC code is 8300.