Terry's A/C & Heating

What Terry's A/C & Heating does

Terry's A/C & Heating LLC is a family-owned HVAC service company founded in 1982 by Rex Terry and currently owned and operated by his son Rob Terry, headquartered in Richmond, Texas. The company provides installation, repair, and maintenance of air conditioning systems, heating (gas and electric), heat pumps, and ductless mini-split solutions for residential and light commercial customers across West Houston, Katy, Sugar Land, Richmond, Fulshear, Rosenberg, Bellaire, and Fort Bend County. It operates a field service model with technicians dispatched in service vans to customer locations, supported by 24/7 phone availability and emergency response. Terry's is a Carrier Factory Authorized Dealer (since 1982) and Ruud Pro Partner (since 2022), also selling American Standard equipment, with NATE-certified technicians and a Texas HVAC contractor license (TACLB 28346E, 836C). It received Carrier's 2020 President's Award as one of only four Houston-area dealers honored.

Name

Terry's A/C & Heating

Legal name

Terry's A/C & Heating LLC

Website

https://terrysacandheating.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

1–10 employees

Short description

Terry's A/C & Heating is a family-owned HVAC service company in West Houston providing installation, repair, and maintenance of air conditioning, heating, and indoor air quality systems for residential and light commercial customers since 1982.

Ownership category

akta.pro rank

Product category

HVAC Services

NAICS

Appliance Repair and Maintenance (811412)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industries

Emergency HVAC Repair (24/7) (HSAOAHAC), Heat Pump Repair & Maintenance (HSAOAHAD), Mini-Split / Ductless HVAC Service & Repair (HSAOAHAH), HVAC System Replacement & Change-Outs (HSAOAGAB)

Keywords

• Residential HVAC services
• Air conditioning repair
• Heating system installation
• Commercial HVAC maintenance
• HVAC protection plans

Headquarters

HQ city

Richmond

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Service and Repair: HVAC repair services for residential and light commercial systems. Diagnostic fees apply. Flat-rate pricing model.
2. Equipment Installation: Installation of new air conditioning and heating systems including Carrier, Ruud, and American Standard products.
3. Maintenance Contracts: Peace of Mind Protection Plan with Bronze, Silver, Gold, and Platinum tiers offering regular maintenance, preferred pricing on repairs and parts, and priority scheduling.
4. Air Filter Sales: Online shop for air filters with delivery to customer homes.
5. Financing Revenue: Partnership with Synchrony for financing options on new equipment installations.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Terry's A/C & Heating provides installation, repair, and maintenance of residential and light commercial HVAC systems, including air conditioning, gas and electric heating, heat pumps, and ductless mini-split systems. The company sells and services Carrier, Ruud, and American Standard branded equipment and offers recurring maintenance through the Peace of Mind Protection Plan and Essentials Care Protection Plan. Field service is delivered across West Houston and surrounding communities by NATE-certified technicians dispatched in service vans.

Product overview

Terry's A/C & Heating is a family-owned HVAC service company (since 1982) providing a comprehensive suite of air conditioning and heating services for residential and light commercial customers. The core offerings center on installation, repair, and maintenance of AC systems, heat pumps, and gas/electric heating equipment. They differentiate through specialized services including ductless solutions, whole-home indoor air quality systems (air purifiers, dehumidifiers), and planned maintenance protection plans with four tiers. The company operates as a Ruud Pro Partner and Carrier Factory Authorized Dealer, selling major equipment brands including Ruud, Carrier, American Standard, and Mitsubishi. Service delivery is enhanced by a proprietary Peace of Mind Protection Plan (Bronze through Platinum tiers) offering scheduled maintenance, priority service, and preferred pricing on repairs.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Air Conditioning Services Installation, repair, and maintenance of air conditioning systems for residential properties across West Houston and surrounding communities.
• Residential Heating Services (Gas or Electric) Installation, repair, and replacement of gas and electric heating systems including furnaces for residential properties.
• Heat Pump Services Sales, installation, repair, and replacement of heat pump systems for residential cooling and heating.
• Ductless HVAC Solutions Ductless mini-split HVAC system installation, service, and repair for homes and businesses without traditional ductwork.
• Indoor Air Quality Solutions Whole-home air purification systems, air scrubbers, UV cell replacements, and humidity control solutions including the REME HALO Whole Home In-Duct Air Purifier.
• Air Delivery Systems Services related to air duct systems, ductwork repair, and air balancing for proper airflow distribution.
• Air Filter Replacement Online shop for high-quality air filters with delivery to customer doors, including standard and specialty filter options.
• Light Commercial HVAC Services HVAC service, repair, air balancing, ductless solutions, and installation of package units and splits for small to medium commercial properties.
• Peace of Mind Protection Plan Subscription-based planned maintenance program with four tiers (Bronze, Silver, Gold, Platinum) offering scheduled inspections, preferred pricing on parts and repairs, priority scheduling, and repair warranties.
• Essentials Care Protection Plan Preventative maintenance subscription plan for regular HVAC system upkeep.
• HVAC Home Inspections HVAC inspection services for homebuyers to assess the condition of heating and cooling systems.
• Ruud HVAC Equipment Ruud brand heating and cooling equipment sold and serviced through the Ruud Pro Partner program for residential and light commercial customers.
• HVAC Accessories and Parts Various accessories and parts for HVAC systems including filters, thermostat controls, and equipment components.

Quantifiable outcome

• Technicians hold North American Technician Excellence (NATE) certifications
• +1 more outcomes

Named customers7 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Ruud (Rheem Manufacturing Company)coreChannel Partner/ Reseller/ Distributor · 1 January 2022Ruud Pro Partner status achieved in 2022. Terry's A/C & Heating sells and services Ruud heating and cooling equipment for residential and light commercial customers. Ruud is part of the Rheem Manufacturing Company family of brands, offering efficient and reliable HVAC equipment and water heaters globally.
• Rheem Manufacturing CompanyminorChannel Partner/ Reseller/ Distributor · 1 January 2022Parent company of Ruud brand. Privately-held American company based in Atlanta, Georgia with over 100 years of history in heating and cooling equipment. Emphasizes sustainability with plans for 50% reduction in greenhouse gas footprint and zero waste to landfill manufacturing.
• CarriercoreChannel Partner/ Reseller/ Distributor · 1 January 2020Carrier Factory Authorized Dealer since 1982. Terry's A/C & Heating specializes in Carrier heating and cooling equipment installation, maintenance, and repair. Recipient of Carrier's 2020 President's Award - one of only four Houston-area dealers to receive this honor. Technicians trained and certified on Carrier products.
• Synchrony FinancialminorGTM or Marketing PartnerFinancing partner providing HVAC equipment financing options through MySynchrony. Allows customers to pay for new systems over time.
• American StandardminorChannel Partner/ Reseller/ DistributorOffers American Standard HVAC products as part of their equipment portfolio alongside Carrier and Ruud brands.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Service Champions Heating & Air Conditioning: Regional residential HVAC service operator serving multiple West Coast and Southwestern markets with a same-day service, technician-quality, and customer-experience focus. Comparable to Terry's in its homeowner-targeted service emphasis, while operating at a larger multi-market regional scale.

Direct peers

• John Moore Services: Houston-based home services company that, like Terry's, services residential HVAC, plumbing, and electrical customers in the Greater Houston market. Both are direct-to-consumer field-service operators competing for the same West Houston homeowner, though John Moore operates at meaningfully larger scale and broader trade scope.
• Air Pros USA: Multi-state residential and commercial HVAC service contractor with overlapping offerings in AC repair, installation, and maintenance. Operates a similar direct-to-consumer field service model targeting homeowners, and is one of the more directly comparable multi-market consolidators to what a scaled-up Terry's could resemble.
• Cool Care Heating & Air Conditioning: Houston-area residential HVAC contractor focused on AC and heating installation, repair, and maintenance for homeowners. A direct small-business peer to Terry's in the same regional market, with comparable service offering, residential customer base, and field-service dispatch model.
• ABC Home & Commercial Services: Texas-headquartered multi-trade home services company providing HVAC, plumbing, electrical, and pest control across the state. Directly comparable to Terry's in residential HVAC installation, repair, and maintenance with a multi-trade service model and similar recurring-service focus, but at broader geographic scale.

Others

• Carrier Corporation: HVAC equipment manufacturer and Terry's primary product supplier since 1982 (Carrier Factory Authorized Dealer, 2020 President's Award recipient). Listed as an adjacent/partner peer rather than a direct competitor, because Carrier shapes the equipment economics, training access, and marketing support that define Terry's service offering.

Broad incumbents

• HomeServe USA: National home repair and HVAC emergency service network that connects homeowners to local HVAC contractors on a membership/warranty basis. Compares to Terry's as the channel infrastructure through which subscribers reach a residential HVAC service provider, though it operates as an enablement/aggregator rather than direct contractor.
• ARS / Rescue Rooter (American Residential Services): National HVAC, plumbing, and electrical service company operating across dozens of U.S. markets with a heavy residential install/replace focus. Comparable to Terry's as a same-customer-residential HVAC service company, but at significantly larger scale with consolidated marketing, call centers, and national brand purchasing power.
• One Hour Heating & Air Conditioning: National residential HVAC service franchise operating under the Neighborly umbrella with a similar install/repair/maintenance offering for homeowners. Provides a useful comparison point for what the Terry's model looks like once scaled through a franchise or consolidated brand structure.
• Comfort Systems USA: National commercial and industrial HVAC contractor with a substantial mechanical installation and service business. Comparable to Terry's in the underlying HVAC service and install business model, but operating primarily on the commercial/light-commercial side rather than residential direct-to-consumer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/117242641736311

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Terry's A/C & Heating