Syntec Systems Ltd

What Syntec Systems Ltd does

Syntec Systems Ltd is a UK-based managed IT services provider headquartered in Corby, Northamptonshire, offering outsourced IT support, consultancy, procurement, hosting, networking, and telephony services to SMB and mid-market businesses. Founded around 2012–2013, the company operates with a small team of 1–10 employees supported by technicians distributed across Northamptonshire, the Midlands, and Central London, delivering both remote support (resolving over 95% of requests without an on-site visit) and on-site services. Its customer base spans logistics, healthcare, hospitality, manufacturing, biotech, consulting, retail, education, charities, and local government, with over 10 years of operating history evidenced by multi-year client relationships and a 5.0 Google Reviews rating across 30 reviews.

Name

Syntec Systems Ltd

Legal name

Syntec Systems Ltd

Website

https://syntecsystems.co.uk

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

Syntec Systems Ltd is a UK-based managed IT services provider delivering outsourced IT support, Microsoft 365, networking, cloud, and disaster recovery solutions to SMB and mid-market businesses across Northamptonshire, the Midlands, and Central London.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Other Computer Related Services (541519), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

akta.pro secondary industries

Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF), Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Managed SD‑WAN/SASE Connectivity (Enterprise WAN under Managed Connectivity) (HDAIAGAF)

Keywords

• Managed IT services
• IT support
• Cloud solutions
• Network installation
• Disaster recovery

Headquarters

HQ city

Corby

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Managed IT Support Contracts: Recurring revenue from contract-based IT support services offering ongoing maintenance, monitoring, and helpdesk support. Flexible SLAs available with monthly or annual billing.
2. Pay-as-you-go IT Support: Flexible hourly support without long-term commitment, providing on-demand technical assistance as needed.
3. Project-based IT Services: One-time implementation services including infrastructure audits, network installations, cloud migrations, and hardware procurement.
4. Hardware and Software Procurement: Supply of IT hardware (computers, laptops, servers, networking equipment) through vendor partnerships with Dell, HP, Cisco, and others.
5. Disaster Recovery and Backup Services: Continuous server replication from £49 per server per month, and cloud-based backup solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Syntec Systems Ltd provides outsourced managed IT services for UK small and mid-market businesses. Core offerings include IT support (on-site, remote, and 24/7 helpdesk), Microsoft 365 cloud solutions, network and telephony installations, business continuity (backup and disaster recovery), IT strategy and consultancy, and hardware procurement.

Product overview

Syntec Systems Ltd is an IT managed services provider offering a comprehensive portfolio of IT support and solutions primarily built around Microsoft technologies. Their core offerings include managed IT support services (on-site, remote, and interim cover), cloud solutions via Microsoft 365 (with Basic, Business Standard, and Business Premium tiers), and business continuity services including data backup and disaster recovery powered by Veeam. The product suite extends through specialised development services using Microsoft SharePoint, Power Apps, and Power Automate for process automation; hardware procurement from partnered suppliers (Dell, HP, Cisco); and connectivity solutions including internet connectivity, networking/cabling, and VoIP telephone systems. They serve diverse sectors including warehousing, logistics, healthcare, hospitality, and professional services across the UK with a focus on the Midlands and Central London. Their service delivery includes 24/7 helpdesk support, flexible SLAs, and mobile support teams, positioning them as a one-stop IT partner for SMEs seeking fully outsourced or supplementary IT support.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed IT Support Outsourced IT support for UK businesses covering on-site visits, remote support, interim cover, and a 24/7 helpdesk. Designed for SMBs without an internal IT function.
• Cloud Solutions Cloud migration and management services including Microsoft 365 deployment, integration, and support for UK businesses.
• Microsoft 365 Licensed Microsoft 365 subscriptions (Basic, Standard, Premium) with migration, setup, and ongoing management for SMB customers.
• Hardware Procurement Sourcing and supply of IT hardware including desktops, laptops, servers, and peripherals for business customers.
• Server Installations Design, deployment, and configuration of on-premise servers for UK businesses.
• Internet Connectivity Provision of business internet connectivity services to support reliable access for SMB customers.
• Wireless Installation Deployment of business-grade wireless networks for offices and multi-site premises.
• Networking and Cabling Structured network cabling and Cisco-based networking installations for UK businesses.
• Business Telephone Systems 3CX VoIP business telephone system supply, installation, and support.
• Data Backup Services Managed backup services including Microsoft 365 backups, billed on a per-GB pay-as-you-go basis.
• Disaster Recovery Replication and disaster-recovery planning delivered via Veeam-based infrastructure to keep businesses operational after incidents.
• Proactive Remote Monitoring Continuous remote monitoring and management of customer environments to detect and resolve issues before they cause downtime.
• IT Strategy and Consultancy IT strategy, infrastructure audits, and consultancy engagements for UK SMBs.
• Business Email Hosting Business email hosting with Microsoft Exchange/365 plus signature management, designed for UK SMBs.
• Software Development Bespoke software development and integrations tailored to UK business customer requirements.
• Microsoft SharePoint Development Design, build, and configuration of Microsoft SharePoint solutions for business customers.
• Microsoft Power Apps Development Custom application development on the Microsoft Power Apps platform for UK businesses.
• Microsoft Power Automate Development Workflow and automation development on the Microsoft Power Automate platform for UK business customers.
• 24/7 Helpdesk Support Round-the-clock helpdesk support service for contracted UK SMB customers.
• Infrastructure Audits Assessment of customer IT infrastructure with recommendations on Microsoft Azure and other platforms.

Quantifiable outcome

• 95%+ of support requests resolved remotely
• +3 more outcomes

Named customers14 records

Segments8 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core.

• DellcoreTechnology or IntegrationIndustry-leading hardware supplier providing computers, laptops, servers, and enterprise equipment. Partnership enables competitive pricing and quality products for clients.
• HPcoreTechnology or IntegrationMajor hardware manufacturer supplying business computing equipment and printers. Partnership enables access to enterprise-grade hardware solutions.
• CiscocoreTechnology or IntegrationNetworking technology leader providing routers, switches, and enterprise networking solutions. Core to network infrastructure installations.
• MicrosoftcoreTechnology or IntegrationStrategic partner for Microsoft 365 solutions, cloud services, and productivity software. Syntec operates as Microsoft 365 specialist.
• VeeamcoreTechnology or IntegrationBackup and disaster recovery software powering server replication and data backup services. Core technology for business continuity solutions.
• Barton TelecomcoreStrategic or Co-development PartnerLocal telecommunications partner collaborating on Wi-Fi and networking installations. Combined expertise delivers comprehensive IT and connectivity solutions to end customers.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• ANS Group: Manchester-based UK managed services and cloud provider with strong Microsoft Azure and Dynamics exposure. Comparable technology stack and SMB/mid-market managed-services overlap, but at considerably larger scale.
• Computacenter: UK-listed enterprise IT services and hardware reseller. Operates broadly in the same space as Syntec but at vastly greater scale and with an enterprise, multi-national customer base. A useful incumbent benchmark for the UK MSP market.
• Bytes Software Services: UK IT services and software licensing specialist with significant managed services and Microsoft enterprise practice. A broader incumbent with comparable Microsoft-centric services but at much larger scale.
• SCC (Specialist Computer Centres): Large UK and European IT services and solutions provider offering managed services, cloud, networking and Microsoft-centric solutions. Operates well beyond Syntec's SMB niche but covers the same core technology stack.
• Bechtle: Large European IT services and hardware provider with full managed-services capability across networking, cloud, Microsoft and cybersecurity. Provides a global incumbent reference point against which to benchmark Syntec's offerings and pricing.

Direct peers

• Focus Group: UK-based managed IT services provider of very similar size and SMB/mid-market positioning. Focus Group offers managed support, cloud, connectivity and Microsoft 365 services with a comparable regional footprint model — a close direct peer for Syntec.
• Fitzrovia IT: London-based UK IT support and managed services firm serving SMBs with pay-as-you-go and fully managed IT support contracts, IT strategy, cloud and Microsoft 365. Matches Syntec's flexible contract, jargon-free SMB support positioning and Microsoft-centric stack.
• Netstar UK: UK managed IT services provider for SMBs, offering proactive IT support, Microsoft 365, cloud hosting and cybersecurity. Directly comparable in services, customer segment and managed-service GTM.
• ProDrive IT: UK outsourced IT support and managed services provider targeting SMBs with on-site and remote support, cloud and Microsoft 365 solutions. Similar customer profile, pricing model and geographic approach to Syntec.
• Helix IT: UK managed IT support company delivering outsourced IT to small and mid-sized businesses, with cloud, connectivity and disaster recovery offerings comparable to Syntec's portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/syntec-systems-ltd

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Syntec Systems Ltd