Synd Nat Maintenance Service Apres-vente

What Synd Nat Maintenance Service Apres-vente does

SYNASAV (Syndicat National des entreprises de maintenance en génie climatique) is a French professional syndicate founded in 1966 that represents HVAC climate-engineering maintenance companies across France. The organization aggregates 1,000 member companies of all sizes — from individual artisans to large national groups including subsidiaries of major energy groups — collectively employing 18,000 people, performing 15 million maintenance interventions per year, and generating €2.5 billion in combined turnover. It is headquartered in Paris at 5 rue Saint-Nicolas and operates with a small professional staff (1-10 employees) led by Director General Cyril Radici and Deputy Director General Vincent Devos, alongside elected volunteer business leaders such as National President Eric Hernandez.

SYNASAV's commercial and regulatory offering centers on three pillars. First, professional qualifications: it owns the QUALISAV collective trademark (registered with INPI since 1985) and the 'Professionnel du Gaz' (PG) appellation, both recognized consumer trust marks. Second, member services delivered through the Agora extranet, including the newly launched SYNADIMO equipment-sizing tool (co-developed with G1Besoin), the Gazotech digital-attestation mobile application (with Gazoleen), the SÉRÉNIPRIMES subsidy-management service for MaPrimeRénov' and CEE dossiers, and the STRATÉO leadership training program. Third, regulatory advocacy: SYNASAV is the privileged interlocutor of French public authorities on HVAC maintenance policy and has driven key regulations including reduced VAT on maintenance, standardized contract norms (NF X50-010/011), and mandatory annual servicing obligations for boilers, thermodynamic systems, and biomass appliances.

The business model is membership-based with annual dues (cotisations) scaled by number of maintenance employees, ranging from a fixed-only component for micro-enterprises to €40,826.52 flat fees for groups with 2001+ employees. Additional revenue comes from qualification management services (QUALISAV, PG), training programs, and a Club des Partenaires network of 50+ partner companies offering exclusive terms to members. Distribution is hybrid: digital self-service via Agora (national scope) combined with regional and national in-person events through 13 regional bureaus, plus partner-mediated GTM with manufacturers such as Viessmann, Daikin, Hitachi, Atlantic, and Ariston.

Name

Synd Nat Maintenance Service Apres-vente

Legal name

Syndicat National des entreprises de maintenance en génie climatique

Website

https://synasav.fr

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

1–10 employees

Short description

French professional syndicate founded in 1966 representing 1,000 HVAC maintenance companies across France, with 18,000 employees and €2.5B combined member turnover. Provides qualifications (QUALISAV, PG), digital tools (SYNADIMO, Agora), training, and regulatory advocacy.

Ownership category

akta.pro rank

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Membership Dues / Cotisations Annuelles: SYNASAV generates revenue through annual membership fees calculated based on the number of maintenance-related employees. The fee structure uses a fixed component plus a variable per-employee component, with rates scaling from micro-enterprises (1 employee: fixed base only) up to large groups (2001+ employees: €40,826.52 flat rate). Additional revenue streams include training and qualification management services (QUALISAV, PG), and partner program participation.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

SYNASAV is the leading French professional trade association (syndicat professionnel) representing HVAC (climate engineering) maintenance companies. Its core offerings are annual membership services bundled with the QUALISAV and Professionnel du Gaz (PG) professional qualifications, supported by the Agora member extranet, the SYNADIMO equipment sizing tool, administrative services (SÉRÉNIPRIMES subsidy dossiers, contract templates), training programs (STRATÉO, TREMPLIN), and regulatory advocacy with French public authorities.

Product overview

SYNASAV is a professional organization (syndicate) for HVAC climate engineering maintenance companies in France, not a product company. It operates as a membership-based organization offering professional qualifications (QUALISAV and Professionnel du Gaz), digital tools (SYNADIMO sizing solution, Agora extranet), administrative services (SÉRÉNIPRIMES for funding dossiers, document templates), training programs (STRATÉO), and business support services (TREMPLIN for new entrepreneurs). The core offering centers on professional certification and member services rather than a unified software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• QUALISAV Professional Qualification Professional qualification for HVAC maintenance companies covering boilers, heat pumps, desludging, and biomass heating systems. Issued exclusively by SYNASAV as a collective trademark registered with INPI since 1985 (No. 3596632), it is the only French professional qualification specifically targeting maintenance and energy efficiency service companies.
• Professionnel du Gaz (PG) Appellation National excellence appellation for gas installation and maintenance professionals, validated by professional organizations and public authorities. Qualifies companies for gas equipment installation and maintenance in natural gas or propane installations across residential and small commercial sites.
• SYNADIMO Equipment Sizing Tool Web-based equipment dimensioning solution for HVAC professionals (heat pumps, boilers, biomass, gas generators), based on NF EN 12831 and DTU 65.16 standards, with automatic MaPrimeRénov' and CEE subsidy calculation. Reserved exclusively for SYNASAV members.
• Agora Member Extranet Member-only online portal providing 24/7 access to SYNASAV services including document templates, legal and technical assistance codes, qualification management tools, partner offers guide, training orders, invoice tracking, and the SYNADIMO sizing tool.
• SÉRÉNIPRIMES Subsidy Dossier Management Service Outsourced management service for MaPrimeRénov' and CEE (Energy Efficiency Certificates) funding dossiers, delivered in partnership with a specialist service provider. Allows SYNASAV members to delegate administrative handling of renovation aid applications for their clients.
• TREMPLIN Pre-Membership Program 12-month pre-membership incubation program for future entrepreneurs in HVAC maintenance and installation. Provides legal assistance, fiscal guidance, technical support, document templates, partner access, and professional integration support before graduating to full SYNASAV membership.
• STRATÉO Leadership Training Program Bespoke strategic and operational management training program for SYNASAV member business leaders, delivered in partnership with Praxis Développement. Designed to develop strategic and operational management skills of HVAC business owners.

Quantifiable outcome

• SYNASAV member companies collectively generate €2.5 billion in annual revenue and perform 15 million maintenance interventions per year.
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

19 partnerships are on record, tiered core and minor.

• Hitachi Cooling & HeatingcoreGTM or Marketing Partner · 16 June 2026Hitachi Cooling & Heating's Réseau Concessionnaires Hitachi (10 independent companies with ~60 points of sale across France) is featured on the SYNASAV platform. The exclusive mono-brand dealer network focuses on heat pumps for residential and small commercial applications, positioning itself as a key partner for installators.
• Schmitt-Ney SFCP (Groupe Pompac Développement)minorOthers · 12 June 2026Technical distributor with 24 agencies and 9 showrooms serving plumbing, heating, air conditioning, renewable energy, sanitary, water treatment, tiling, and tooling professionals. Recently joined the SYNASAV Partner Club.
• G1BesoincoreStrategic or Co-development Partner · 1 June 2026SYNASAV and G1Besoin co-developed SYNADIMO, a web-based equipment sizing tool for heat pumps and boilers based on NF EN 12831 standards and DTU 65.16. The tool is exclusively available to SYNASAV members and calculates thermal losses, generates official sizing attestations, simulates energy consumption, and automatically calculates MaPrimeRénov' and CEE subsidies. It relies on UNICLIMA-ATITA manufacturer databases updated via API.
• CoroxylminorOthers · 1 June 2026French company based in Bordeaux specializing in water treatment for heating circuits, air conditioning, heat pumps, and renewable energy systems. Coroxyl provides SYNASAV members with technical expertise, certified training (Qualiopi), and field support on water treatment, installation maintenance, and energy performance. It developed a turbidity-based circuit fouling level measurement solution.
• GazoleencoreTechnology or Integration · 11 February 2026SYNASAV partnered with Gazoleen to digitize maintenance attestations. SYNASAV's structured attestation formats are integrated into Gazotech, a mobile app enabling technicians to create, sign, and submit attestations directly on-site, with offline capability and automatic sync. Pre-filling from prior reports reduces administrative time and eliminates paper.
• Viessmann Climate SolutionscoreGTM or Marketing PartnerViessmann presented its new Vitocal 200-A intelligent energy heat pump exclusively at the SYNASAV National Congress in June 2026. The partnership positions SYNASAV as a key channel for industry product launches and reinforces Viessmann's relationship with the HVAC maintenance professional community.
• CNPG (Centre National d'expertise des Professionnels de l'énergie Gaz)coreStrategic or Co-development PartnerSYNASAV actively participates in CNPG's technical work, contributing field expertise from maintenance companies to develop regulatory application guides. CNPG, created in 2011, has become the technical reference body for the French gas sector. SYNASAV contributed to the collective conduits 3CEp guide and gas installation rules. SYNASAV's Director General Cyril RADICI attended the CNPG 15th anniversary.
• AFPAC (Association Française pour les Pompes à Chaleur)coreStrategic or Co-development PartnerSYNASAV is a member of AFPAC, which is committed to energy transition and decarbonization. SYNASAV Director General Cyril RADICI was elected Vice-President of AFPAC in April 2026. The organizations collaborate on policy advocacy for heat pump quality, maintenance obligations, and technician certification.
• GRDFcoreStrategic or Co-development PartnerGRDF (gas distribution operator) collaborates with SYNASAV on gas safety, technical standards, and energy poverty initiatives. SYNASAV and GRDF co-hosted the 'Rendez-vous de la Filière Gaz' event in Orléans (June 2026) and participate together in regional events on gas installation best practices.
• AICVF (Association des Ingénieurs en Clim, Ventilation et Conditionnement d'Air)minorOthersProfessional association bringing together major actors in building energy efficiency — manufacturers, energy providers, and professionals. SYNASAV is a member, contributing to industry-wide policy discussions on building energy performance.
• CoénoveminorOthersAssociation bringing together major actors in building energy efficiency — manufacturers, energy providers, and professionals. SYNASAV is a member, contributing to industry-wide policy discussions on building energy performance.
• France GazminorOthersProfessional union of the French gas industry. SYNASAV is a member, participating in gas sector policy and standards development.
• Energies & AvenirminorOthersAssociation bringing together professions in the hot water heating sector. SYNASAV is a member, contributing to sector representation and policy advocacy.
• CSCEE (Conseil Supérieur de la Construction et de l'Efficacité Energétique)minorOthersHigh-level advisory council on construction and energy efficiency. SYNASAV participates in its activities as part of its policy advocacy work.
• habitA+minorOthersAssociation that manages professional quality schemes for gas professionals. SYNASAV collaborates on quality frameworks for member companies.
• Les Professionnels du GazminorOthersIndustry association for gas professionals. SYNASAV is affiliated and participates in joint advocacy and standards work.
• SÉRÉNIPRIMES (MaPrimeRénov' and CEE management service)coreTechnology or IntegrationSYNASAV has partnered with a specialist company to provide SÉRÉNIPRIMES — a service allowing members to outsource the management of MaPrimeRénov' and CEE (Certificates of Energy Efficiency) subsidy dossiers for their clients, reducing administrative burden and enabling competitiveness in renovation quotes.
• STRATÉO (Praxis Développement)minorImplementation/ SI/ Consulting PartnerSYNASAV partners with Praxis Développement to offer STRATÉO — a bespoke leadership and management training program for SYNASAV member business owners. The program helps entrepreneurs develop strategic and operational management skills.
• hupso (RE FORMATION)minorImplementation/ SI/ Consulting PartnerProfessional training organization specialized in construction, energy renovation, and industry sectors. SYNASAV members access hupso's training programs for reskilling workers into HVAC maintenance and refrigeration technician roles, and for company recruitment support.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• AICVF (Association des Ingénieurs en Clim, Ventilation et Conditionnement d'Air): French professional association for HVAC engineering professionals. Adjacent peer — both operate as French industry associations in the climate-engineering space and SYNASAV is a member, but AICVF focuses on engineering/design rather than maintenance.
• CNPG (Centre National d'expertise des Professionnels de l'énergie Gaz): French technical reference body for gas professionals. Comparable as a standards-setting and technical-expertise organization serving gas-sector professionals; SYNASAV actively participates in CNPG technical work, making it a closely overlapping institutional peer.
• AFPAC (Association Française pour les Pompes à Chaleur): French association for heat pumps, of which SYNASAV is a member and whose VP seat SYNASAV's DG now holds. Highly relevant peer given overlapping membership, heat-pump policy focus, and direct institutional collaboration with SYNASAV.

Direct peers

• PROXISERVE: Major French HVAC and energy-maintenance services company with national footprint, represented in SYNASAV governance by its Treasurer. Comparable as a large controlled-company HVAC-maintenance peer and member, directly serving the same market as SYNASAV's artisan and independent members.
• Engie Home Services: Large national HVAC maintenance company (subsidiary of ENGIE) and represented in SYNASAV's governance by controlled-company representatives. Directly comparable as a major French HVAC-maintenance service provider — both a member/customer of SYNASAV and a structural counterpart in the market.
• IZI Confort (by IZI): Major French residential HVAC-maintenance and energy-renovation services provider, represented in SYNASAV's national bureau. Comparable as a large, controlled-company member competing for the same HVAC-maintenance demand as SYNASAV's independent members.
• CAPEB (Confédération de l'Artisanat et des Petites Entreprises du Bâtiment): French national trade association representing building-trade artisans, including HVAC/plumbing subsets. CAPEB is the most direct structural peer — a membership organization serving small construction and maintenance businesses with similar advocacy, training, and qualification services, though broader in scope than SYNASAV's HVAC-maintenance focus.

Others

• Coénove: French association bringing together actors in building energy efficiency. Comparable as an industry-association peer in the French building-energy ecosystem; SYNASAV is a member and they collaborate on energy-policy advocacy.
• France Gaz: Professional union of the French gas industry, of which SYNASAV is a member. Comparable as a French industry-association peer collaborating on gas-sector policy and standards, though focused on the broader gas value chain rather than maintenance.

Broad incumbents

• FFB (Fédération Française du Bâtiment): France's main building industry federation representing contractors of all sizes. Comparable as a national employer federation with similar advocacy, training, and member-service functions, but broader than SYNASAV (covers all building trades, not just HVAC maintenance).

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCw5eG1lzV7K4e1
• Facebookfacebook.com/SYNASAV
• LinkedInlinkedin.com/company/synasav
• Instagraminstagram.com/synasav_officiel

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Synd Nat Maintenance Service Apres-vente