Skillbase Training Ltd

What Skillbase Training Ltd does

SkillBase First Aid, operated by Be Empowered Ltd (Company No. 11573464) and headquartered in Leicester, is a UK-focused first aid and mental health training provider serving workplaces, schools, childcare settings, and individuals. The company delivers classroom-based, HSE- and Resuscitation Council UK-compliant courses spanning Emergency First Aid (1 day), First Aid at Work (3 days), Requalification (2 days), Annual Skills Update, Paediatric First Aid, and a full Mental Wellbeing First Aid portfolio. Training is delivered through SkillBase-owned training centres in Leicestershire and Northamptonshire, onsite at customer workplaces across the UK, and via a licensed Approved Instructor Network branded as Hero Makers, which extends geographic reach without proportional employee headcount.

The underlying technology is a relatively conventional training services platform: course management, digital certificate registration with expiry notifications, an e-commerce shop for first aid kits, defibrillators, manikins, and consumables, and lightweight customer-facing tools such as a Three-Click Course Chooser and a First Aid Needs Assessment Calculator. Differentiation is rooted in a confidence-building training methodology that eliminates stressful tests, includes defibrillator and baby/child first aid as standard across all courses, and is backed by a 100% Money Back Confidence Guarantee. Sub-brands include Mini Heroes (children's first aid for ages 4-11), Hero Makers (instructor network), and Heroes on Standby (delegate community tagline).

The business model is multi-stream: course fees from individual places at training centres and group/onsite delivery, instructor training and licensing through the Hero Makers Network, hardware sales through the e-commerce shop, and a recurring-revenue subscription called The Loop for workplace first aid kit replenishment. GTM is sales-led and inside-sales driven with phone-based consultation (0330 335 1234), live chat, free workplace consultations, and SEO-driven inbound; pricing is quote-based and not publicly disclosed. Customer base is diversified across education, retail, entertainment, agriculture, healthcare, and nonprofit segments, with named enterprise logos including Primark, Merlin Entertainment, Age UK, Whitworths, and the British Horse Society.

Name

Skillbase Training Ltd

Legal name

Be Empowered Ltd

Website

https://skillbasefirstaid.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

SkillBase First Aid, operated by Be Empowered Ltd, is a UK-based first aid and mental health training provider serving workplaces, schools, and individuals through HSE/OFSTED-compliant classroom courses, onsite delivery, and a licensed Hero Makers instructor network, complemented by an e-commerce supplies shop.

Ownership category

akta.pro rank

Product category

First Aid Training

NAICS

Educational Support Services (61171), Other Technical and Trade Schools (611519)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Emergency Response, First Aid/CPR/AED & Incident Management Training (BPAKAOAJ)

Keywords

• First aid training
• Mental health training
• Paediatric first aid
• Workplace safety training
• First aid supplies

Headquarters

HQ city

Leicester

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. First Aid Training Courses: Revenue from delivering first aid training courses including Emergency First Aid (1 day), First Aid at Work (3 days), First Aid at Work Requalification (2 days), Paediatric First Aid, and Mental Wellbeing First Aid courses. Courses available as individual places at training centres or group onsite training at customer locations.
2. First Aid Instructor Training and Network: Training and licensing of independent instructors to deliver SkillBase courses under the Hero Makers Approved Instructor Network, including trainer resources, certification, and ongoing support.
3. First Aid Supplies E-commerce: Sale of first aid kits, defibrillators, dressings, plasters, burn first aid supplies, eye care products, hygiene gloves and wipes, and training equipment including manikins and AED trainers through the online shop.
4. Mini Heroes Children's Training: First aid training programs for children (ages 4-11) including instructor licensing and pupil packs for schools and community organisations.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

SkillBase First Aid delivers HSE-compliant first aid training courses (Emergency First Aid, First Aid at Work, Paediatric First Aid, refresher and requalification courses) and Mental Wellbeing First Aid training, both at its own training centres and onsite at customer locations across the UK. It complements training with an e-commerce shop for first aid kits, defibrillators, consumables, and training equipment, plus a Hero Makers approved instructor licensing programme and a first aid kit subscription service.

Product overview

SkillBase First Aid operates as a training and supplies company offering a comprehensive portfolio of first aid and mental health training courses alongside related products. The core offering consists of classroom-based first aid courses (Emergency First Aid, First Aid at Work, Paediatric First Aid) and mental health training programmes (Mental Wellbeing First Aid), all delivered through their own training centres and onsite at client locations. The company also operates an Approved Instructor Network, enabling third-party trainers to deliver SkillBase courses using licensed materials and resources. Supplementary offerings include a shop for first aid supplies and equipment, online course selection tools, workplace consultation services, and subscription-based first aid kit maintenance programmes. The company differentiates through its 'confidence guarantee' and focus on practical, exam-free training experiences.

Differentiator

Problem solved

Functional benefit

Brands

• Mini Heroes: First aid training program designed for children ages 4-11
• Hero Makers Network

Products and services

• Emergency First Aid (1 Day) A one-day HSE-compliant course covering core life-saving skills, CPR, choking, and treating minor injuries, suitable for low-risk small workplaces and individuals seeking community and home peace of mind.
• First Aid at Work (3 Days) A comprehensive three-day HSE-compliant course expanding on emergency first aid to cover a wider variety of specific medical conditions, illnesses, and major injuries for higher-risk settings or larger workforces.
• First Aid at Work Requalification (2 Days) A two-day HSE-compliant fast-track requalification course for those whose first aid at work certificate is close to expiring.
• Annual First Aid Skills Update (3 Hours) A three-hour HSE-recommended refresher course to help first aiders maintain their skills and confidence at 12 and 24 months after initial training.
• Essential Life Support & AED (2.5 hours) A Resuscitation Council-compliant mini course covering Essential Life Support (CPR) and using a defibrillator (AED), focusing on what to do if someone is not breathing.
• Activity First Aid (2 Days) Two-day activity first aid course designed for those leading outdoor or activity-based groups, covering injuries and illnesses common in active settings.
• Foundation First Aid (4 Hours) A four-hour introductory first aid course covering the basics of emergency response.
• Action for Anaphylaxis (3 hours) A three-hour course focused on recognising and responding to anaphylaxis, including use of adrenaline auto-injectors.
• Emergency First Aid for Pharmacists (1 day) A one-day emergency first aid course tailored to the pharmacy environment, addressing common pharmacy-specific scenarios.
• Paediatric First Aid (2 Days) An OFSTED-compliant two-day course specifically written for childcare settings to comply with the Early Years Foundation Stage Statutory Framework.
• Emergency Paediatric First Aid (1 Day) A one-day emergency paediatric first aid course covering core paediatric emergency response skills.
• Emergency First Aid for Schools (1 Day) A one-day emergency first aid course tailored to the school environment, covering incidents common in educational settings.
• Allergy and Anaphylaxis Course for Schools (1 Hour) A one-hour allergy and anaphylaxis awareness course for school staff, supporting compliance with Benedict's Law.
• Mini Heroes – First Aid Training for Kids A first aid training programme designed for children ages 4-11, teaching life-saving skills through role-play, with no teaching or first aid qualifications required for instructors.
• Instructor Licence – Mini Heroes First Aid A licensing programme that enables instructors to deliver the Mini Heroes children's first aid programme in schools and community settings, including pupil packs.
• Mental Wellbeing First Aid (2 Days) A two-day course training participants to identify, understand, and support someone who might be experiencing a mental health issue in the workplace.
• Mental Wellbeing First Aid Requalification (1 day) A one-day requalification course for Mental Wellbeing First Aiders whose certification is approaching expiry.
• Mental Wellbeing First Aid Supporter (1 day) A one-day course for those who want to support mental wellbeing in the workplace as a Mental Wellbeing First Aid Supporter.
• Mental Wellbeing First Aid Foundations (4 hours)

Quantifiable outcome

• 98%+ of 120,000+ trained first aiders rate SkillBase as excellent
• +3 more outcomes

Named customers15 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Nuco Training: UK-based first aid training provider offering regulated workplace first aid, paediatric, and mental health courses, with a network of approved instructors. A direct competitor to SkillBase in the regulated first aid training market with a similar instructor-licensing model.
• ProTrainings: UK & US first aid training provider offering blended online and classroom courses, approved instructor networks, and a supplies shop. Closely comparable to SkillBase in its mix of training delivery, instructor licensing, and first aid supplies e-commerce.
• Tigerlily Training: UK first aid training company offering workplace, paediatric, and specialist first aid courses to individuals and corporate clients. Comparable to SkillBase in course portfolio, target buyer (SMEs and enterprises), and UK-wide onsite delivery model.
• Mental Health First Aid England: Licensed provider of Mental Health First Aid (MHFA) instructor training and workplace courses in England. Directly comparable to SkillBase's Mental Wellbeing First Aid portfolio as both deliver licensed MHFA training and the instructor pathway that supports enterprise rollout.
• First Aid for Life: Independent UK first aid training provider offering HSE- and OFSTED-compliant workplace and paediatric first aid courses for employers, schools, and individuals. Directly comparable to SkillBase in regulatory positioning, customer mix, and course specialisation.

Emerging players

• EduCare: UK provider of e-learning training for safeguarding, first aid, and compliance subjects, often used by schools and care providers. Comparable to SkillBase at the intersection of school-focused paediatric first aid and digital training delivery, although primarily online rather than classroom-based.

Broad incumbents

• Highfield Qualifications: UK awarding organisation and training provider offering first aid qualifications, regulated course materials, and compliance training alongside a much broader portfolio. Comparable as a regulated first aid qualification provider and competitor for employer training budgets.
• St John Ambulance: The UK's largest first aid training charity and a national incumbent offering workplace first aid, paediatric first aid, and mental health training to employers, schools, and the public. Directly comparable to SkillBase as a competing UK-wide first aid training provider, with broader brand recognition and a volunteer-backed delivery network.
• British Red Cross: UK charity providing first aid training courses for workplaces, schools, and individuals, alongside first aid supplies and event cover. Directly comparable to SkillBase as a national first aid training and supplies provider serving enterprise and consumer customers.
• Qualsafe Awards: UK awarding organisation that accredits first aid and mental health qualifications and supports training centres delivering regulated courses. Comparable to SkillBase as part of the UK regulated first aid training ecosystem, with stronger influence from the awarding body side.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/skillbase-first-aid

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Skillbase Training Ltd