TAILOR MADE TRAVEL (MT GAMBIER) PTY LTD

Name

TAILOR MADE TRAVEL (MT GAMBIER) PTY LTD

Legal name

Tailor Made Travel (Mt Gambier) Pty Ltd

Website

https://tmtravel.com.au

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Tour Operators (56152)

akta.pro primary industry

Group & Small-Group Custom Itinerary Planning (THAKAOAF)

akta.pro secondary industry

Package Tour Wholesalers (Pre-Packaged FIT/Group Programs) (THAKAJAC)

Keywords

• Leisure travel agency
• Tailor-made holidays
• Escorted group tours
• Cruise bookings
• Travel insurance distribution

Headquarters

HQ city

Mount Gambier

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Travel Agency Commissions: The company acts as an authorized agent for travel suppliers and tour operators, earning commissions on bookings made for customers. The website discloses acting as an agent for suppliers including nib travel insurance products, receiving commission for nib products purchased through the agency.
2. Professional Service Fees: Service fees are applied to bookings as referenced in terms and conditions. The company retains service fees even if a booking is cancelled or does not proceed.

Pricing tiers

Go-to-market motion1 record

Distribution channels10 records

Marketing channels5 records

Core offering

Tailor Made Travel Mt Gambier is a locally-owned retail travel agency that creates bespoke travel itineraries and sells curated holiday packages, escorted tours, ocean and river cruises, flights, car hire, and travel insurance. It serves consumers in Mt Gambier and the Lower South East region of South Australia through in-person consultation, phone bookings, and an online booking engine providing access to over 1.5 million hotels, apartments, and activities.

Product overview

Tailor Made Travel Mt Gambier operates as a locally-owned retail travel agency offering a comprehensive portfolio of travel services. The core offering centres on bespoke travel planning and a curated range of packaged holiday products, including escorted group tours, self-drive itineraries, rail journeys, ocean cruises, and river cruises to destinations worldwide. The agency distributes TMT Exclusive Tours (its own branded escorted group departures), processes standard flight bookings, car hire, and travel insurance through partner providers, and provides access to an online booking engine (TC-One) for hotel and activity reservations. All services are distributed through its retail location in Mount Gambier, South Australia, with phone, in-person, and online enquiry channels.

Differentiator

Problem solved

Functional benefit

Products and services

• Tailor Made Travel Agency Services

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Grand Pacific TourscoreChannel Partner/ Reseller/ DistributorExclusive partnership for distribution of Signature Rail, Cruise & Coach New Zealand tour packages. The agency serves as authorized retailer for Grand Pacific Tours' escorted group tours featuring rail journeys, coach travel, and scenic cruises throughout New Zealand.
• Imagine CruisingcoreChannel Partner/ Reseller/ DistributorPartnership for distribution of Imagine Cruising curated cruise holidays combining ocean voyages, hotel stays, and immersive touring experiences to destinations including Japan, Europe, South America, Asia, Antarctica, Norway, and Mekong.
• HX Expeditions (Hurtigruten Expeditions)coreChannel Partner/ Reseller/ DistributorAuthorized distributor of HX Expeditions (130th anniversary) expedition cruise packages including Alaska Inside Passage, Greenland, and Antarctica voyages. Partnership features up to 25% off or free suite upgrade promotions.
• PONANTcoreChannel Partner/ Reseller/ DistributorDistributor of PONANT luxury expedition and Grand Voyage cruise packages including At the Heart of the Greek Islands (8 days from $8,290 pp), Grand Voyage Bordeaux to Livorno (25 days from $18,836 pp), and Grand Voyage Portugal to Iceland (28 days from $31,318 pp).
• Cunard LinecoreChannel Partner/ Reseller/ DistributorAuthorized retailer of Cunard Line luxury ocean cruise packages. Partnership features unmissable fares and reduced 5% deposit on select 2026, 2027, and 2028 voyages. The three Queens will return to Australia and New Zealand in 2027-2028.
• Club MedminorChannel Partner/ Reseller/ DistributorDistributor of Club Med all-inclusive ski and resort holidays featuring up to 20% off packages in Japan (Tomamu, Kiroro Grand) and France (Grand Massif, Tignes) for travel November 2026 - April 2027.
• TripADealminorChannel Partner/ Reseller/ DistributorJoint marketing partnership bringing affordable bucket list holiday packages to customers. TripADeal packages are offered alongside agency's own curated travel products.
• nib Travel Services (Australia) Pty LtdminorChannel Partner/ Reseller/ DistributorAuthorized distributor of nib travel insurance products. ABN 68 162 919 048 acts as agent for nib and receives commission for policies purchased through the agency. Products underwritten by Pacific International Insurance Pty Ltd.

Scale indicators2 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• TripADeal: Australian package holiday specialist offering affordable, bucket-list curated deals to Australian consumers. Explicitly named as a joint marketing partner of Tailor Made Travel and directly comparable as a distributor of pre-packaged holiday programs.
• Travellers Choice: Australian retail travel agency cooperative serving independent storefronts with shared marketing, supplier negotiations, and technology. Directly comparable to Tailor Made Travel as an independent retail agency in a branded network distributing the same cruise, tour, and holiday inventory.
• Helloworld Travel: Major Australian retail travel agency network with independently-owned franchise locations across regional and metropolitan Australia. Closely comparable to Tailor Made Travel as a network of locally-branded storefronts distributing cruises, tours, and packaged holidays.
• TravelManagers Australia: Australian host-agency model connecting independent travel consultants with supplier inventory and back-office support. Comparable as a competing channel for personalised travel planning in Australia, particularly attractive to experienced independent advisors.

Broad incumbents

• Booking.com: Global online travel agency dominant in hotel and ancillary bookings. Comparable as a structural competitor for the same Australian leisure traveller's accommodation and ancillary bookings, and a key alternative the agency must differentiate against with human-led service.
• Flight Centre Travel Group: Australia's largest retail travel agency network with hundreds of storefronts and a broad corporate and leisure offering. Directly comparable as a competitor for the same Australian consumer travel planning market, though at vastly larger scale and with corporate travel alongside leisure.
• Expedia Group: Global online travel conglomerate operating consumer OTA brands across flights, hotels, packages, and activities. Comparable as a broad incumbent competing for the same Australian leisure travel demand, particularly via its package and activities products overlapping with Tailor Made Travel's offerings.
• Webjet: Major Australian online travel agency with hotel, flight, and package booking platforms. Comparable as a competing distribution channel for the same regional Australian consumer base, though operating predominantly via digital self-serve rather than bespoke consultation.

Emerging players

• Luxury Escapes: Australian-headquartered premium package holiday platform offering curated luxury and premium travel deals. Comparable as an emerging competitor in the upscale packaged-tour and luxury-stay segment that Tailor Made Travel targets via PONANT, Club Med, and Cunard partnerships.

Regional players

• House of Travel: New Zealand-headquartered retail travel agency group with stores across Australasia. Comparable as a retail storefront model for cruise, tour, and bespoke leisure travel distribution, though primarily serving the New Zealand market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php?id=100063528794643
• LinkedInlinkedin.com/company/tailor-made-travel-mt-gambier-pty-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TAILOR MADE TRAVEL (MT GAMBIER) PTY LTD