ServiceMaster of Salem / RCS

What ServiceMaster of Salem / RCS does

ServiceMaster of Salem is an independently owned and operated franchise of ServiceMaster Restore, providing 24/7/365 disaster restoration services to residential and commercial customers across Marion, Polk, and Yamhill counties in Oregon. The company delivers a comprehensive portfolio spanning water damage restoration, fire and smoke damage cleanup, mold inspection and remediation, odor removal, storm/disaster response, specialty services (board-up, reconstruction, packout, specialized cleaning), ancillary facilities support (temporary lighting, restrooms, HVAC, fencing), pre-loss planning for commercial clients, carpet cleaning, and managed repair/construction. The underlying technology is professional-grade restoration equipment — water extraction units, drying and moisture-control systems, deodorization equipment, and structural-repair tools — operated by IICRC-certified technicians following the ServiceMaster Restore operating playbook and supported by a 20,000+ sq ft national training facility.

The business model is project-based professional services: revenue is generated through quote-based fees per restoration job, with no publicly disclosed pricing and no subscription or retainer structure. Go-to-market is direct-to-customer field service, supplemented by insurance-carrier referrals that channel policyholders to the franchise during water, fire, mold, and storm events. The customer base is split horizontally between residential homeowners and commercial property owners/facility managers, with insurance companies functioning as a referral channel rather than a paying customer. The franchise sells a single, integrated value proposition — fast emergency mobilization, brand-backed credibility (65+ years of ServiceMaster industry experience), local community presence, insurance-claim coordination, and full mitigation-to-reconstruction capability under one provider.

Operating autonomy is constrained by the franchise structure: brand standards, technician training, marketing collateral, and operating procedures flow from ServiceMaster Restore (part of ServiceMaster Brands), while the franchisee retains control over local execution, hiring, pricing, and customer relationships within its designated territory. Revenue, headcount, and growth metrics are not publicly disclosed, consistent with the franchise's status as a privately held, independently owned small business.

Name

ServiceMaster of Salem / RCS

Legal name

ServiceMaster of Salem

Website

https://smsalem.com

Company type

Private

Operating status

Operating

Short description

ServiceMaster of Salem is an independently owned ServiceMaster Restore franchise delivering 24/7 water, fire, smoke, mold, storm, and reconstruction restoration services to residential and commercial customers across Marion, Polk, and Yamhill counties in Oregon.

Ownership category

akta.pro rank

Product category

Property Restoration Services

NAICS

Remediation Services (56291), Remediation Services (562910), Remediation and Other Waste Management Services (5629)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Emergency Mitigation & Site Stabilization (Board-Up, Tarping, Water Extraction) (HSAPAOAA)

akta.pro secondary industries

Smoke, Soot & Odor Remediation (HSAPAOAD), Contents & Personal Property Restoration (Pack-Out, Cleaning, Storage) (HSAPAOAF), Mechanical, Electrical & Plumbing (MEP) Restoration & Replacement (HSAPAOAJ), Environmental Compliance, Monitoring & Field Services (Sampling/IAQ/Inspections) (IMAIAGAF)

Keywords

• Disaster restoration services
• Water damage restoration
• Fire smoke damage restoration
• Mold remediation services
• Commercial property restoration

Headquarters

HQ city

Salem

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Restoration Services: One-time service fees for disaster restoration including water damage, fire/smoke damage, mold remediation, storm damage, and specialty services. Revenue generated through emergency response contracts with homeowners, commercial property owners, and insurance companies.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

ServiceMaster of Salem is a ServiceMaster Restore franchise that delivers 24/7/365 emergency disaster restoration and mitigation services to residential and commercial properties. Core offerings include water damage restoration, fire and smoke damage restoration, mold inspection and remediation, odor damage restoration, storm/disaster damage restoration, specialty services (board-up, packout, reconstruction), ancillary services, pre-loss planning, commercial carpet cleaning, and managed repair/construction. Services are delivered on-site at customer properties across Salem, OR and Marion, Polk, and Yamhill counties through quote-based one-time service engagements.

Product overview

ServiceMaster of Salem / RCS is a disaster restoration franchise providing comprehensive residential and commercial restoration services. The company offers a unified portfolio of services including Water Damage Restoration, Fire & Smoke Damage Restoration, Mold Inspection and Remediation, Odor Damage Restoration, Storm/Disaster Damage Restoration, Specialty Services (board-up, reconstruction, packout), Ancillary Services (temporary facilities), Pre-Loss Planning, Carpet Cleaning, and Managed Repair/Construction. These services are delivered as integrated offerings for both commercial and residential segments, backed by the national ServiceMaster Restore brand with over 65 years of industry experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Restoration Water damage restoration and mitigation, including rapid extraction, drying, moisture control, and structural repair to limit further damage and support a safe recovery for residential and commercial properties.
• Fire & Smoke Damage Restoration Fire and smoke restoration including soot removal, odor control, cleanup, and structural repair to stabilize and restore affected residential and commercial spaces.
• Mold Inspection and Remediation Mold inspection and remediation to identify growth, contain and remove contamination, and address underlying moisture conditions to reduce the risk of return for residential and commercial properties.
• Odor Damage Restoration Professional deodorization to remove smoke, moisture, and other persistent odors using proven treatment methods for residential and commercial properties.
• Specialty Services Additional recovery services including board-up, reconstruction, packout, and specialized cleaning to support restoration from initial response to the final stages for residential and commercial properties.
• Storm/Disaster Damage Restoration Storm damage restoration for impacts from wind, flooding, and severe weather, focused on securing property and restoring safe conditions for residential and commercial customers.
• Ancillary Services Facility services to enhance recovery with temporary solutions like portable lighting, restrooms, power, HVAC, fencing, dumpsters, and other site support offerings for commercial properties.
• Pre-Loss Planning Commercial planning services including risk assessment, response coordination, and documentation to proactively support faster recovery after a disaster event for commercial property owners and managers.
• Commercial Carpet Cleaning Commercial carpet cleaning after water, fire, and other disaster events using professional restoration equipment and advanced methods to remove moisture, debris, and odor while supporting a fast, safe return to normal operations.
• Managed Repair (Construction) Construction services to rebuild and restore damaged properties, coordinate repairs, and support a smooth recovery from mitigation through final restoration for residential and commercial customers.

Quantifiable outcome

• Rapid response helps limit property loss

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• ServiceMaster Restore (Franchisor)coreStrategic or Co-development PartnerFranchise relationship with ServiceMaster Restore national brand providing operational support, training resources (20,000 sq ft training facility), brand recognition, and proven business systems. The franchisor provides the playbook for restoration services while the franchisee delivers local services in Salem, OR.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• PuroClean: National franchise system providing water, fire, mold, and biohazard restoration to residential and commercial clients. Operates with the same franchise model, insurance-channel focus, and 24/7 emergency response as ServiceMaster of Salem.
• BMS CAT: Large U.S. commercial-focused restoration firm specializing in fire, water, mold, and storm recovery for commercial clients, including managed reconstruction. Competes for the same commercial pre-loss planning and large-loss insurance work that ServiceMaster of Salem pursues.
• Rainbow International Restoration: Sister brand under Neighborly offering restoration services through a franchise network. Comparable scope (water, fire, mold) and customer profile; competes for the same residential insurance-channel jobs.
• Servpro Industries: Closest direct competitor — a national franchise network offering water, fire, mold, and storm damage restoration to residential and commercial customers with insurance-referral channels. Operates under a virtually identical franchise GTM in overlapping U.S. territories.
• Paul Davis Restoration: North American franchise network for fire, water, mold, and storm damage restoration with full mitigation-to-rebuild service bundles. Direct head-to-head competitor for insurance-referred residential and commercial restoration work.
• Belfor Property Restoration: Global leader in property restoration and disaster recovery, providing water, fire, mold, and storm services to commercial and residential customers. Competes for the same insurance-channel work and large-loss commercial accounts that ServiceMaster of Salem targets.
• Restoration 1: Franchise-based restoration provider offering water, fire, mold, and storm services to residential and commercial customers. Competes directly with ServiceMaster of Salem on insurance-driven, 24/7 emergency response work.

Emerging players

• Stanley Steemer: Large national cleaning brand with growing restoration and water-damage services. Has the brand awareness and field footprint to compete for residential restoration and carpet-cleaning work, though its core remains carpet and air-duct cleaning.
• Coit Cleaning & Restoration Services: National franchise cleaning and restoration provider offering carpet cleaning and water/fire damage restoration to residential and commercial customers. Overlaps with ServiceMaster of Salem's commercial carpet cleaning and restoration lines.

Broad incumbents

• ServiceMaster Restore (national brand/franchisor): National franchisor of the ServiceMaster Restore brand and parent organization of ServiceMaster of Salem. Operates the same disaster-restoration franchise model across the U.S. and provides the brand, training, and operating system that this franchise leverages.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCxhfBr5uexZ5FxWWnOtHEkQ
• Facebookfacebook.com/ServiceMasterRestoreOfficial
• LinkedInlinkedin.com/company/servicemaster-restore
• Instagraminstagram.com/servicemasterrestoreofficial

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ServiceMaster of Salem / RCS