First Responder Behavioural Health Services Canada Inc.

What First Responder Behavioural Health Services Canada Inc. does

First Responder Behavioural Health Services Canada Inc., operating as First Responder Health, is a Vancouver-based private company founded in 2018 that delivers mental health services specifically designed for first responders (fire fighters, police, paramedics, and other public safety personnel) and the healthcare providers who serve them. Its core offering is the First Responder Health platform, comprising a free, no-login online Directory of Occupationally Aware Healthcare Providers; an Occupational Awareness Training (OAT) program for healthcare providers; a mobile application; and a video archive of expert interviews on first responder mental health. The company also offers the trademarked BC Fire Fighter & Wildfire Occupational Awareness Training (BCFFOAT©), a free peer-reviewed curriculum built with BC fire service associations for BC wildfire and fire fighter personnel.

The technology underlying the platform is a digital education system delivering progressive training modules on positive psychology and optimal performance, paired with a searchable clinician directory and video content hosting. Healthcare providers gain directory listing only after completing occupational awareness training, creating a gated clinician supply that underpins the directory's value proposition of culturally competent, occupationally aware care. The company's intellectual property is primarily the BCFFOAT© curriculum and curated expert video content.

The business model is predominantly freemium and non-transactional from the end-user perspective: the directory and BCFFOAT program are free, and pricing for healthcare provider training is not publicly disclosed. The company has no disclosed funding rounds, no disclosed revenue, and operates with 1-10 employees. Distribution relies on a community-led, partnership-driven GTM through Wounded Warriors Canada, the BC Fire Chiefs Association, and the BC Fire Fighter's Association, supplemented by content marketing via the video archive. Geographic reach is concentrated in British Columbia, with the directory positioned as accessible across Canada.

Name

First Responder Behavioural Health Services Canada Inc.

Legal name

First Responder Behavioural Health Services Canada Inc.

Website

https://firstresponderhealth.org

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

First Responder Health is a Vancouver-based non-profit-aligned private company that operates a free online directory of occupationally aware healthcare providers and delivers occupational awareness training programs for first responders (primarily BC fire fighters and wildfire personnel) and the clinicians who serve them.

Ownership category

akta.pro rank

Product category

First Responder Mental Health Services

NAICS

Offices of Physicians, Mental Health Specialists (621112), Ambulatory Health Care Services (621)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Emergency Response, First Aid/CPR/AED & Incident Management Training (BPAKAOAJ)

akta.pro secondary industry

Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK)

Keywords

• First responder mental health
• Behavioral health services
• Occupational awareness training
• Healthcare provider directory
• Public safety training

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Healthcare Provider Directory Services: Free directory service for first responders and families to find occupationally aware healthcare providers. Revenue model not explicitly disclosed in source materials.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

First Responder Behavioural Health Services Canada Inc. operates the First Responder Health digital platform, providing mental health programs and services specifically designed for first responders and their families. Its core offerings are a free online directory of occupationally aware healthcare providers, occupational awareness training for clinicians, and the trademarked BC Fire Fighter & Wildfire Occupational Awareness Training (BCFFOAT) program for BC firefighters and wildfire members. Programs are built in collaboration with first responder organizations and leading subject matter experts to deliver culturally competent care.

Product overview

First Responder Behavioural Health Services Canada Inc. operates the First Responder Health digital platform—a mental health service ecosystem designed specifically for first responders and healthcare providers. The core offering consists of the main web and mobile application platform, complemented by four key service components: the Directory of Occupationally Aware Healthcare Providers (a searchable directory connecting users with trained clinicians); Occupational Awareness Training (industry-specific training for healthcare providers delivered via an education platform); the BC Fire Fighter & Wildfire Occupational Awareness Training (BCFFOAT) program (a specialized free program for British Columbia firefighters and wildfire personnel); and a Video Archive featuring expert interviews. The platform connects first responders with culturally competent mental health care through trained professionals listed in its directory.

Differentiator

Problem solved

Functional benefit

Products and services

• First Responder Health Platform

Quantifiable outcome

• Free directory accessible to all first responders and families without login or membership
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Wounded Warriors CanadacoreStrategic or Co-development PartnerWounded Warriors Canada is featured as a key partner on the Healthcare Provider Directory page. The directory is offered 'In Partnership with Wounded Warriors Canada', indicating a strategic collaboration to support first responders and veterans with mental health services.
• BC Fire Chiefs Association and Stakeholder GroupscoreStrategic or Co-development PartnerThe BCFFOAT program was developed through collaboration with various first responder stakeholder groups and subject matter experts in public safety mental health. The initiative was made possible through broad collaboration across stakeholders sharing the goal of enhancing emotional and behavioural health of those who keep communities safe.
• BC Fire Fighter's AssociationcoreStrategic or Co-development PartnerCollaboration partner in the development of the BC Fire Fighter & Wildfire Occupational Awareness Training program. Their support enabled the creation of the peer-reviewed, evidence-informed mental health curriculum.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Homewood Health: One of Canada's largest mental health and addiction service providers, serving employers, insurers, and public sector clients including first responders. Broad incumbent offering EAP and treatment services that overlap with First Responder Health's referral pathway.
• Wellness Together Canada: Government-funded Canadian portal connecting users with mental health and substance use support. Functions as a national-scale directory similar in concept, though broader in scope and federally subsidized.
• Shepell.fgi (now TELUS Health): Canada's largest employee assistance program provider, now part of TELUS Health, providing 24/7 counselling and referrals. Represents the dominant incumbent model First Responder Health would need to displace or partner with.
• TELUS Health: Canadian incumbent providing employer-sponsored virtual care, EAP, and mental health services at national scale. Represents the platform-and-infrastructure competitive threat rather than a peer in niche specialization.

Direct peers

• Tema Conter Memorial Trust: Canadian charity supporting first responder families impacted by operational stress injuries and PTSD. Highly comparable in mission and beneficiary population, though more focused on survivor/family support.
• Boots on the Ground: Canadian peer support and mental health program for first responders and their families. Comparable in mission (peer-driven, occupationally aware mental health support) and target users.
• Badge of Life Canada: Canadian organization providing peer-driven psychological support, education, and training for first responders. Overlapping target population and mental health training mission make it a direct comparable.
• PSPNET (Public Safety Personnel Network): Canadian research-backed network delivering internet-delivered CBT and clinician support specifically for public safety personnel. Closest direct functional peer — a specialized, evidence-based mental health service for the same cohort.
• Wounded Warriors Canada: Canadian charity focused on the mental health of veterans, first responders, and their families. A named strategic partner of First Responder Health and the most directly comparable organization in mission and beneficiary population.

Regional players

• Crisis Services Canada: National Canadian crisis intervention and referral service. Comparable in being a publicly accessible directory/routing layer for mental health support, though not specialized to first responders.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/first-responder-health

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about First Responder Behavioural Health Services Canada Inc.