The Centre For Aviation Psychology

What The Centre For Aviation Psychology does

The Centre for Aviation Psychology (CAP) is a UK-registered specialist services firm founded in 2016 that delivers peer support, psychological assessment and resilience programmes to the aviation industry. Its customer base spans 110+ Air Operator Certificate (AOC) holders across 11 countries and 8 languages, covering more than 32,000 pilots and including British Airways, Easyjet, Norwegian, SAS, Swiss Air, Air Malta, AirTanker and the University of North Dakota. The company operates both bespoke enterprise programmes for large operators and three branded shared-resource networks — Rotary PSP, BizAv PSP and CAP PSP — that allow smaller AOCs to pool the cost of a confidential peer support function.

CAP's product portfolio is anchored by three lines. First, end-to-end peer support programme design, training, supervision and anonymised trend reporting that integrates with operators' Safety Management Systems (SMS) and is aligned with EASA CAT.GEN.MPA.215 Support Programmes. Second, EASA-compliant pre-employment psychological assessment under CAT.GEN.MPA.175, covering cognitive ability, personality, social competence and CRM fit. Third, The Resilience Hub, a proprietary self-directed learning app built on ICAO's Threat and Error Management (TEM) model, developed in collaboration with The Resilience Hub (theresiliencehub.life) and Resilient Pilot, available on desktop and mobile with online/offline access and enterprise-level aggregated reporting. The firm is registered in both the UK (West Huntspill, Somerset; Company Number 10292300) and the US, holds ICO Tier 1 Data Controller status (Reg No: ZA219182), Cyber Essentials and GDPR Management Standard accreditations, and is led by Prof. Robert Bor (Clinical Lead) and Aedrian Bekker (Business Development) with regional directors across the US, Portugal and Scandinavia.

The business model combines managed-services contracts (bespoke PSP design, clinical supervision and SMS data integration for large AOCs), recurring network subscriptions (Rotary/BizAv/CAP PSP), per-engagement or contracted psychological assessments, and consultancy/training engagements (clinical supervision, auditing, EASA compliance, peer selection and data management). The Resilience Hub adds a recurring digital subscription layer with PLG-style individual onboarding and enterprise reporting. Pricing is not publicly disclosed and is sold consultatively; GTM is enterprise field sales supplemented by association-led and content-led demand generation through NBAA, EBAA, BBGA, EAAP, BPS and EPPSI, plus peer-reviewed publications and authored books. No external funding rounds have been disclosed, indicating the company has scaled to its current footprint primarily through operating cash flow.

Name

The Centre For Aviation Psychology

Legal name

Centre for Aviation Psychology

Website

https://centreforaviationpsychology.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

The Centre for Aviation Psychology (CAP), founded in 2016, provides peer support programmes, EASA-compliant psychological assessments and the Resilience Hub digital learning app to aviation operators, serving 110+ AOCs and 32,000+ pilots across 11 countries.

Ownership category

akta.pro rank

Product category

Aviation Mental Health Services

NAICS

Flight Training (611512)

akta.pro primary industry

Aviation & Aerospace (EDABALAC)

Keywords

• Aviation psychology
• Peer support programmes
• Pilot mental health
• Psychological assessment
• Aviation wellbeing

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Bespoke Peer Support Programmes: Custom-designed end-to-end peer support programmes for larger AOCs (Air Operator Certificate holders), including design, monitoring, peer training, clinical supervision and data management. Recurring enterprise contracts.
2. Peer Support Networks (Rotary PSP, BizAv PSP, CAP PSP): Group/network peer support subscriptions for smaller AOCs sharing resources and costs. Branded networks for rotary wing operators, business aviation operators, and smaller scheduled operators respectively.
3. Psychological Assessment Services: Pre-employment psychological assessments for pilots to comply with EASA CAT.GEN.MPA.175 regulations; assessments valid within past 24 months before commencing line flying. Per-assessment or contract-based.
4. Consultancy and Training: Training and consultancy services including Clinical Supervision, auditing processes, EASA compliance, Peer selection and training, and Data management for operators with existing or new PSPs.
5. Resilience Hub Subscription (The Resilience Hub App): Self-directed digital learning platform subscription for pilot resilience development via desktop/mobile app, with enterprise-level aggregated data reporting.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels5 records

Core offering

The Centre for Aviation Psychology designs and delivers confidential, aviation-specific peer support programmes (bespoke and shared-network), EASA-compliant psychological assessments for pilot recruitment, and a proprietary self-directed digital learning app (The Resilience Hub) built on the ICAO Threat and Error Management model. Services are sold to airlines, Air Operator Certificate holders, flight schools, and aviation professionals across commercial, rotary, and business aviation sectors.

Product overview

The Centre for Aviation Psychology (CAP) operates a service portfolio rather than a unified software platform, centred on three core offerings: bespoke Peer Support Programmes (and shared Peer Support Networks) for aviation operators, the Resilience Hub digital app for individual pilot development, and Psychological Assessment services for pilot recruitment under EASA regulations. Together these products cover the full lifecycle of aviator mental wellbeing — from recruitment-stage psychological assessment, through ongoing confidential peer support (delivered to 110+ AOCs across 11 countries), to long-term personal and professional resilience development via the Resilience Hub. Supplementary consultancy, training and research publications support and extend these core services.

Differentiator

Problem solved

Functional benefit

Brands

• The Resilience Hub: A pilot resilience development platform and app built on ICAO's Threat Error Management (TEM) model.
• Rotary PSP
• BizAv PSP
• CAP PSP

Products and services

• Peer Support Programmes (Bespoke) Confidential, professional and independent end-to-end peer support programmes tailored for larger Air Operator Certificate holders. CAP designs and monitors programmes, trains and supervises peers, and feeds anonymised trend data into operators' Safety Management Systems, ensuring EASA CAT.GEN.MPA.215 Support Programmes compliance.
• Peer Support Networks (Rotary PSP, BizAv PSP, CAP PSP) Co-branded shared peer support networks enabling smaller Air Operator Certificate holders to share resources and costs. Rotary PSP serves rotary wing operators, BizAv PSP serves business aviation operators, and CAP PSP serves smaller scheduled operators, each providing aviation-specific confidential peer support without the fixed cost of a standalone programme.
• The Resilience Hub A self-directed digital learning app that empowers pilots to take charge of, measure and grow their personal and professional resilience, built on the ICAO Threat and Error Management (TEM) model. Available on desktop or mobile, online or offline, with aggregated enterprise-level data tracking for operators.
• Psychological Assessment Pre-employment psychological assessment service overseen by qualified psychologists, evaluating pilots' cognitive abilities, personality traits, social competences and Crew Resource Management (CRM) fit. Aligned with EASA regulations effective February 2021 (CAT.GEN.MPA.175), with assessments required within 24 months before commencing line flying.
• Consultancy and Training Training and consultancy services for organisations with existing or new Peer Support Programmes, covering Clinical Supervision, auditing processes and EASA compliance, peer selection and training, and data management.

Quantifiable outcome

• Supports 32,000+ pilots across 110+ AOCs in 11 countries and 8 languages
• +2 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• The Resilience Hub (theresiliencehub.life)coreStrategic or Co-development PartnerDeveloped in collaboration with The Resilience Hub — the underlying platform provider for CAP's Resilience Hub offering. The Resilience Hub (theresiliencehub.life) is referenced as the partner pilots work with on their resilience journey.
• Resilient PilotcoreStrategic or Co-development PartnerListed as a Partner on the About page and as a collaborator on the Resilience Hub page. Resilient Pilot logo displayed alongside Resilience Hub content on the site.
• Rotary PSP (rotarypsp.com)coreChannel Partner/ Reseller/ DistributorPeer support network for Rotary wing operators, co-branded and operated by CAP. Provides group peer support services to helicopter operators under the CAP service umbrella.
• BizAv PSP (bizavpsp.com)coreChannel Partner/ Reseller/ DistributorPeer support network for Business Aviation operators, co-branded and operated by CAP. Provides shared peer support services to business aviation operators under the CAP umbrella.
• CAP PSP (cappsp.com)coreChannel Partner/ Reseller/ DistributorPeer Support network for smaller scheduled operators, co-branded and operated by CAP. Provides shared peer support services to smaller scheduled operators under the CAP umbrella.
• National Business Aviation Association (NBAA)minorGTM or Marketing PartnerIndustry affiliation displayed on the About page. Provides association-level networking, events and visibility in the business aviation community.
• European Business Aviation Association (EBAA)minorGTM or Marketing PartnerIndustry affiliation displayed on the About page. Provides European business aviation community reach and event visibility.
• British Business & General Aviation Association (BBGA)minorGTM or Marketing PartnerIndustry affiliation displayed on the About page. UK-focused association for business and general aviation, providing regional reach.
• European Association for Aviation Psychology (EAAP)minorGTM or Marketing PartnerIndustry affiliation displayed on the About page. Provides access to the European aviation psychology research and practitioner community.
• The British Psychological Society (BPS)minorGTM or Marketing PartnerIndustry affiliation displayed on the About page. UK professional body for psychology; supports clinical credibility and professional standing.
• European Pilot Peer Support Initiative (EPPSI)minorGTM or Marketing PartnerIndustry affiliation displayed on the About page. Community/initiative focused on European pilot peer support, providing alignment with pan-European PSP efforts.
• Health and Care Professions Council (HCPC)minorOthersListed on the Feedback page as the professional body that dissatisfied complainants may contact for further escalation. Not a commercial partnership but a regulatory relationship governing CAP's psychologists.

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• CAE Inc. Global aviation training giant providing pilot simulation, crew training and increasingly wellness/resilience content for commercial airlines. A much larger incumbent whose entry into mental-health and resilience training would directly threaten CAP's enterprise relationships.
• FlightSafety International: Berkshire Hathaway-owned pilot and crew training organisation serving commercial, business and military aviation worldwide. Comparable as a broad training incumbent with the customer relationships and scale to bundle wellness/resilience offerings into existing programmes.
• Jeppesen: Boeing subsidiary providing pilot training, crew resource management (CRM) and operational software to commercial operators. Overlaps with CAP on CRM-adjacent training and operator-level data integration.

Others

• Calm Business: Consumer mental-wellness app with an enterprise distribution arm. Indirectly comparable as a digital resilience/wellness distribution channel that airlines may adopt as a lower-cost alternative to aviation-specific peer support.
• Headspace Health: Consumer and enterprise mental-wellness platform (formed from Headspace and Ginger). Provides digital resilience/wellness tools that airlines could bundle as an alternative or complement to CAP's Resilience Hub, particularly for individual pilot self-help.

Emerging players

• Spring Health: Enterprise mental-health benefits provider combining EAP, therapy and digital tools for large employers. Increasingly embedded in airline benefits packages and a potential partner or competitor depending on whether aviation-specific features are developed.
• Modern Health: Global mental-health platform serving enterprise employers across industries including aviation. Comparable in that it competes for the same per-pilot mental-health budget, but from a generalist, technology-first angle rather than aviation-specific clinical expertise.
• Lyra Health: Well-funded employee mental-health benefits platform used by large employers including airlines. Direct competitor for the EAP/mental-health budget that funds aviation peer support programmes, with vastly greater scale and employer-integration depth.

Direct peers

• Baines Simmons: UK-based aviation safety, human factors and compliance training consultancy (now part of Bristow Group). Closest direct peer — provides aviation-specific safety training, EASA-aligned compliance services and human factors programmes to the same airline/operator buyer that CAP serves.
• Operational Solutions Ltd: UK-based consultancy providing aviation safety, human factors and SMS-aligned services to operators. Adjacent direct peer competing for the same airline safety/wellness budget with overlapping regulatory expertise.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/centre-for-aviation-psychology

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Centre For Aviation Psychology