The Community Services Center

Name

The Community Services Center

Legal name

Community Services Center

Website

https://communitycenter.org.tw

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Community Mental Health Counseling

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Mental Health Counseling & Psychotherapy Services (EDALAFAB)

akta.pro secondary industry

School-Based Mental & Behavioral Health Services (EDAJAIAB)

Keywords

• Bilingual mental health counseling
• Expatriate community services
• Psychoeducational assessment services
• Employee assistance programs
• Cross-cultural mental health

Headquarters

HQ city

Taipei

HQ country

Taiwan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Counseling Fees: Fee-for-service counseling sessions ranging from 1,900 to 3,800 NTD per 50-minute individual session, and 4,500 to 5,700 NTD per 75-minute couples/family session. Psychoeducational assessments approximately 40,000 NTD.
2. Class and Activity Fees: Revenue from community classes, workshops, and events including language classes, cooking classes, outdoor activities, and social events. Registration via website shopping cart with credit card and bank transfer options.
3. Donations and Fundraising: One-time and recurring monetary contributions from donors. Over 9,905 subsidized sessions provided through donations. Annual auction gala fundraising event. Partner sponsorships for events and programs.
4. Corporate and EAP Services: Employee Assistance Program (EAP) counseling services for corporations and schools, including confidential bilingual counseling and workshop facilitation.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

The Community Services Center delivers bilingual (English and Mandarin) mental health counseling for individuals, couples, families, children, and teens, available in-person at its Taipei office and online. Its service portfolio extends to psychoeducational assessments for children using standardized tools, a calendar of community classes and activities (language, cooking, wellbeing, cultural workshops), corporate Employee Assistance Programs (EAP), and mental health advocacy through physical exhibitions and an online gallery. All services are aimed at Taiwan's international community.

Product overview

The Community Services Center operates as a nonprofit community organization offering a multi-faceted service portfolio centered on mental health and cross-cultural support for Taiwan's international community. The core offerings include bilingual counseling services (individual, couples, family, child/adolescent) provided by licensed psychologists, both in-person and online, supplemented by psychoeducational assessments for children. The Center provides community activities and classes spanning language learning (Survival Chinese), social events, wellbeing programs, and cultural education. Mental health advocacy is delivered through physical exhibitions (Through My Eyes) and the online platform The Center Gallery: Our Stories. Resources and guides support expatriates with practical living information. All services emphasize bilingual (English/Mandarin) delivery and cross-cultural understanding.

Differentiator

Problem solved

Functional benefit

Products and services

• Counseling Services Bilingual (English and Mandarin) counseling for individuals, couples, families, children, and teens, delivered by licensed counseling and clinical psychologists. Available in-person at the Center's Taipei office or online via tele-counseling. Supports stress, cultural adjustment, relationships, trauma, and emotional struggles. Individual sessions priced 1,900–3,800 NTD per 50 minutes; couples/family sessions 4,500–5,700 NTD per 75 minutes.
• Psychoeducational Assessment Comprehensive psychological assessment of children's cognitive abilities, learning patterns, emotional factors, and behavioral challenges using standardized tools including Wechsler scales (WPPSI-IV, WISC-V, WAIS), WIAT-4, VMI, CTOPP, BRIEF, Conners' Rating Scales, and RCMAS-2. Full assessment priced approximately 40,000 NTD.
• Community Activities and Classes Diverse mix of community classes, activities, and events including Language (Survival Chinese), Social Events (Coffee Morning), Wellbeing & Fitness (Yoga), Cooking & Nutrition, Creative Arts & Hobbies, History/Culture/Customs, Living Essentials, and Outdoor & Exploration. Activities conducted in English and registered via the website shopping cart.
• Taiwan Essentials Workshops Workshops helping newcomers understand Taiwan's legal, financial, and social systems, covering taxes, insurance, banking, housing, and daily essentials. Led by bilingual local experts with practical tips for expatriates and families.
• The Center Gallery: Our Stories Online mental health advocacy platform featuring anonymous artwork and stories exploring emotional wellbeing, grief, anxiety, loneliness, and cultural expectations. Includes educational content on licensed mental health professionals and supportive wellbeing services (Life Coach, Meditation, Yoga, Creative Expression), and mental health explainers. Part of the Center's 3R vision: Reach Far, Reach Wide, Reach Impact.
• Corporate EAP Programs Confidential bilingual counseling services for employees of corporations and international schools, plus workshop facilitation on wellbeing, parenting, and leadership. Direct engagement with HR departments and management for EAP contracts.

Quantifiable outcome

• 96.7% of visitors said Through My Eyes exhibit helped them better understand mental health and emotional wellbeing
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature2 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Taipei American SchoolcoreOthersEducational partnership with one of Taiwan's major international schools, serving the international community through collaborative programs and referrals.
• Taipei European SchoolcoreOthersPartnership with European international school supporting the international student and family community in Taiwan.
• Jewish Community Center TaiwanminorOthersCollaboration with Jewish community organization for shared community programming and support services.
• Talent Taiwan (International Talent Taiwan Office)coreStrategic or Co-development PartnerCo-hosted mental health events including High-Functioning, Still Struggling for international women in Taiwan. Talent Taiwan is a national-level service center supporting foreign professionals in Taiwan launched by the National Development Council in 2023.
• Woolloomooloo XhibitcoreOthersVenue partner for the Through My Eyes mental health gallery exhibition in March 2026, located in Xinyi District, Taipei.
• Square StudiominorOthersSponsorship of Emotional Clouds giveaway gifts for Through My Eyes exhibition visitors, adding thoughtful touch to the gallery experience.
• Agile RelocationsminorOthersRefreshments sponsor for Monthly Coffee Morning social events, supporting community connection activities.
• Athena BooksminorOthersLocal community partner providing resources and support for the international community in Taiwan.
• iCRT FM 100minorOthersRadio partner for community outreach and engagement with international audience in Taiwan.
• Ministry of Health and Welfare (Taiwan)coreOthersGovernment funding support for the Through My Eyes mental health advocacy exhibition and ongoing mental health awareness initiatives.
• Community Services Association (CSA) Cairo, EgyptcoreStrategic or Co-development PartnerOriginal advisory support in 1985 when Taipei community leaders sought solutions after a tragic incident. CSA directors advised Taipei business, diplomatic, and school communities, helping establish the Community Services Center.

Scale indicators10 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Talkspace: Online therapy platform providing licensed therapist matching and messaging/video sessions. Competes with the Center for expatriates seeking convenient, app-based English-language mental health support from anywhere.
• BetterHelp: Global online counseling platform offering individual, couples, and teen therapy with a broad therapist network. Directly competes with the Center's tele-counseling service for English-speaking expatriates willing to use cross-border telehealth.
• Mind Hong Kong: Hong Kong-based mental health nonprofit offering awareness, education, and support for the international community. Closely comparable in mission (community mental health for expatriates), funding model (donations + programs), and bilingual service delivery.

Broad incumbents

• ComPsych: World's largest EAP provider, offering counseling and wellbeing services to corporate clients globally. Competes with the Center on the corporate EAP channel, especially for multinational employers with Taiwan-based expatriate staff.
• International SOS: Global provider of medical, security, and wellbeing services to international travelers and expatriates, including EAP-adjacent offerings. Comparable on the corporate EAP and expatriate-wellbeing axis, but operates at vastly greater scale across many countries.

Others

• Centre for Mental Health (UK): UK mental health charity focused on research, policy, and program design for community mental health. Comparable as a nonprofit mental health organization with advocacy and program delivery, though primarily policy/consulting oriented rather than direct counseling.

Regional players

• Headspace Australia: National youth mental health foundation in Australia offering counseling, education, and advocacy. Comparable as a nonprofit mental health provider with awareness/advocacy programming, though focused on adolescents and serving a domestic rather than expat population.
• Singapore Association for Mental Health: Singapore-based nonprofit delivering counseling, rehabilitation, and mental health education. Comparable as a regional nonprofit mental health services provider serving an international urban population, though broader in scope than the Center's expat-only niche.

Market position

Strengths1 record

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/the_center_taipei
• Facebookfacebook.com/TheCenterTaipei
• LinkedInlinkedin.com/company/the-community-services-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Community Services Center