MEDI-VAN CANADA INC.

What MEDI-VAN CANADA INC. does

MEDI-VAN CANADA INC. is a non-emergency patient transportation service provider headquartered in Victoria, British Columbia. The company operates a fleet of 24 specialized vans across Vancouver Island and the Gulf Islands, offering stretcher transport, wheelchair transfers, medical appointment transport, facility-to-facility transfers, hospital and ER discharge services, airport transport, and stair/lift assistance. Its vans are equipped with specialized wheelchair lifts accommodating larger powerchairs, stretcher equipment enabling bed-to-bed patient comfort, and stair-assist tools operated by certified personnel holding Occupational First Aid and CPR C/AED credentials.

The company's primary revenue stream is a managed-services contract with the Vancouver Island Health Authority (VIHA), the regional government health authority, under which Medi-Van provides non-emergency patient transfer services for the public healthcare system. This anchor relationship, established in 2002 and expanded island-wide by 2009, accounts for the dominant share of revenue. A secondary revenue stream comes from private-sector clients — individuals, event organizers, and worksites — who pay for ad-hoc transport and First-Aid Attendant coverage on a usage-based pricing model. All services are booked directly via phone through toll-free and local lines, with no digital app, online booking platform, or third-party distribution intermediaries.

The company traces its origins to 1976, when Bill Leiman founded Crestview Medi-Car in Winnipeg, Manitoba, after his original ambulance business was municipalized. The company was renamed Medi-Van Inc. by 1986 and grew to hold contracts with most of Winnipeg's 11 hospitals. In 1992, ownership transferred to Greg Leiman and two employees; in 2002, the company secured the VIHA contract and relocated operational leadership to Victoria. The business remains privately held under family management with no disclosed institutional investors or parent company relationships.

Name

MEDI-VAN CANADA INC.

Legal name

Medi-Van Canada Inc.

Website

https://medivancanada.com

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

1–10 employees

Short description

MEDI-VAN CANADA INC. operates a fleet of 24 specialized vans providing non-emergency medical transport — stretcher, wheelchair, appointment, and facility transfers — across Vancouver Island and the Gulf Islands, primarily under contract with the Vancouver Island Health Authority.

Ownership category

akta.pro rank

Product category

Non-Emergency Medical Transportation

NAICS

Special Needs Transportation (485991), Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Health Services (8000), Transportation Services (4700)

akta.pro primary industry

Non-Emergency Medical Transportation (NEMT) & Wheelchair/Stretcher Transport (HLAFANAJ)

akta.pro secondary industries

Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services (TLAFAKAC), Medical / Assisted Transport (Non-Emergency) (THADAEAJ)

Keywords

• Non-emergency medical transport
• Patient transfer services
• Wheelchair transport services
• Stretcher transport services
• Medical appointment transport

Headquarters

HQ city

Victoria

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Others

Revenue model

1. Vancouver Island Health Authority (VIHA) Government Contract: Medi-Van is contracted by the Vancouver Island Health Authority (VIHA) to provide non-emergency patient transfer services. This is a long-term government procurement contract that forms the primary revenue stream. The contract covers hospital discharges, facility transfers, and medical appointment transport for the public healthcare system.
2. Private Sector Patient Transport: Private individuals and organizations pay for non-emergency medical transport services including airport transfers, falls, stairs assist, and event/worksite First-Aid Attendant coverage. This is an ancillary revenue stream supplementing the government contract.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Medi-Van Canada provides non-emergency medical transportation services across Vancouver Island and the Gulf Islands using a fleet of 24 specialized vans. Core offerings include stretcher transport with bed-to-bed service, wheelchair transport with specialized lifts, medical appointment transport, facility transfers, airport transport, hospital/ER discharges, lift assist, and stair assist. The company also supplies qualified First-Aid Attendants for events and worksites.

Product overview

Medi-Van Canada Inc. is a non-emergency patient transportation service provider operating a fleet of 24 vans across Vancouver Island and the Gulf Islands. The company offers a unified suite of patient transport services including Stretcher Transport, Wheelchair Transfers, Medical Appointments Transport, Facility Transport, Lift Assist, Airport Transport, Stair Assist, and Hospital/ER Discharges. Additionally, the company provides qualified First-Aid Attendants for events and worksites. All services are delivered through their owned vehicle fleet with trained personnel holding Occupational First Aid and CPR C/AED certifications.

Differentiator

Problem solved

Functional benefit

Products and services

• Stretcher Transport Bed-to-bed non-emergency patient transfer service with comfort-focused care including blanket adjustment and pillow positioning, serving patients requiring extra care during transfers across Vancouver Island and the Gulf Islands.
• Wheelchair Transport Transportation for wheelchair-bound patients using specialized vehicle lifts that accommodate larger wheelchairs and powerchairs, with weight limitations applied.
• Medical Appointment Transport Transportation service to medical appointments, providing door-to-doctor's-office delivery and return home after appointments.
• Facility Transport Non-emergency patient transfers between healthcare facilities across Vancouver Island and the Gulf Islands.
• Mobility Assistance (Lift and Stair Assist) Mobility assistance services for patients requiring help with lifting and navigating stairs during transport, using specialized equipment and trained personnel.
• Airport Transport Transportation service to and from airports for patients requiring non-emergency medical transport.
• Hospital / ER Discharges Non-emergency transportation service for hospital and emergency room patient discharges.
• First-Aid Attendant Services Qualified First-Aid Attendants available to cover events, worksites, and other venues requiring medical standby services. Attendants hold Occupational First Aid and CPR C/AED certifications.

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Vancouver Island Health Authority (VIHA)coreStrategic or Co-development Partner · 1 January 2002In 2002, Medi-Van secured a contract with the Vancouver Island Health Authority (VIHA) to provide non-emergency patient transfer services in the Victoria, BC area. This was the company's entry into the British Columbia market. In 2009, the service expanded to cover the rest of Vancouver Island. The VIHA contract is the primary and most strategically important partnership, representing the core revenue driver for Medi-Van's Vancouver Island operations.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• Uber Health: Healthcare-focused arm of Uber providing non-emergency medical transportation; competes with Medi-Van on private-pay and ancillary trips but lacks specialized stretcher/wheelchair equipment on Vancouver Island.
• Lyft Healthcare: Lyft's healthcare transportation service offering rides to medical appointments; competes for non-emergency patient transport demand but focused on ambulatory riders rather than stretcher-bound patients.

Broad incumbents

• Modivcare (formerly LogistiCare): Large US-based NEMT broker managing Medicaid and managed-care transportation; comparable business model of contracting with health plans and government payers, though operating at much larger scale and primarily in the US.
• American Medical Response (AMR): National ambulance and medical transportation company providing both emergency and non-emergency patient transport; operates a broader service portfolio than Medi-Van but competes in the same NEMT category.
• HandyDART (TransLink): Government-operated accessible transit service for individuals with disabilities in Metro Vancouver; offers a public-sector alternative to Medi-Van's NEMT services, serving overlapping wheelchair and special-needs passenger demand.

Regional players

• First Student Canada: Large student and accessible transport operator in Canada and the US; comparable in fleet operations and passenger transport services, but focuses on student rather than medical transport.
• WHEEL-TRANS (Toronto): Toronto Transit Commission's accessible door-to-door transit service for customers with disabilities; comparable government-operated accessible paratransit model, but serving Ontario rather than BC.

Direct peers

• Drive Happiness: Vancouver-based non-emergency medical transportation service for seniors and individuals with mobility challenges; comparable regional NEMT operator serving similar patient populations in BC.
• Patient Transfer Services: BC-based non-emergency patient transport provider offering stretcher and wheelchair transfers across multiple health authorities; directly comparable to Medi-Van's VIHA-contracted NEMT model in the same province.
• Voyago (formerly Mobility Care): Canadian patient and accessible transportation provider operating in Ontario and Western Canada; comparable NEMT and stretcher/wheelchair transport model, overlapping in service lines though broader in geographic reach.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/medivan-transportation

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEDI-VAN CANADA INC.