handbook.one inc.
One Inc provides a unified digital payments platform, PremiumPay and ClaimsPay, for insurance carriers, processing $120 billion annually across 310+ P&C and Life insurers through transaction-based fees.
- Company typePrivate
- Founded-
- HeadquartersFolsom, United States
- Headcount—
- GTM typeB2B
- OfferingSoftware
What handbook.one inc. does
One Inc (legally One Inc, doing business as handbook.one inc.) is a digital payments platform purpose-built for the insurance industry, headquartered in Folsom, California, with a Center of Excellence in Knoxville, Tennessee. The company's unified platform combines two flagship products: PremiumPay, an inbound premium collection solution supporting credit card and ACH payments with low-code/no-code configuration (PremiumPay 2.0), and ClaimsPay, an outbound digital claims disbursement platform supporting virtual cards, ACH, digital wallets, and instant payments. Additional modules include Escrow Premium Pay (linking insurers and mortgage servicers), Digital Engagement, Reporting & Reconciliation, Security & Compliance, a Vendor-Provider Network of 1,250,000+ service providers, and an 835 Remittance Solution for Workers' Compensation. The platform processes approximately $120 billion in annual payments volume across 310+ insurance carriers spanning P&C and Life lines, with the February 2026 launch of the Model Context Protocol (MCP) extending the platform into AI-driven integration and payments analytics.
One Inc generates revenue primarily through transaction-based take rates on premium collections and claims disbursements processed through its platform, priced via quote-based, multi-year enterprise contracts. The company sells primarily through direct enterprise field sales to insurance carriers, supplemented by channel partnerships with major insurance core system platforms (Guidewire, Sapiens, Majesco, Origami Risk, Verisk FAST, Insuresoft, OneShield, Cogitate, LIDP, Equisoft, Finys) and financial institutions (J.P. Morgan Payments, U.S. Bank, Mastercard, Visa). Its customer base includes large national and regional carriers such as Zurich North America, MAPFRE Insurance, Mercury Insurance, AAA Life Insurance, Westfield Insurance, Penn National Insurance, The General Insurance, Germania Insurance, and several Farm Bureau affiliates. The company is privately held, sponsored by Great Hill Partners (recapitalization February 2020) and Nordic Capital (strategic investment March 2024).
The company is led by CEO Ian Drysdale, with Chairman Scott G. Stephenson (appointed January 2025), CFO Michael Ellis (August 2024), CTO Bryan Thompson (March 2026), CPO Kishore Konakanchi (May 2026, ex-PayPal and Chargebee), CIO Elizabeth Hoemeke, CRO Kevin Ostrander, and CCO Damian Tanenbaum. One Inc has earned four consecutive years on the Inc. 5000 list (2022-2025), a second consecutive year on CNBC's Top 250 Global Fintech Companies (2025), placement on Deloitte's Technology Fast 500 (2025), Guidewire Ecosystem Partner of the Year (2024), and Aite-Novarica Best-in-Class recognition (2021). The company expanded into the Canadian P&C market in October 2025 and holds SOC 1 Type 2, SOC 2 Type 2, PCI-DSS, and Nacha Certified Third-Party Sender certifications.
handbook.one inc. firmographics
Firmographics- Name
- handbook.one inc.
- Legal name
- One Inc
- Website
- https://oneinc.com
- Company type
- Private
- Operating status
- Operating
- Short description
- One Inc provides a unified digital payments platform, PremiumPay and ClaimsPay, for insurance carriers, processing $120 billion annually across 310+ P&C and Life insurers through transaction-based fees.
- Ownership category
- akta.pro rank
handbook.one inc. industry classification
Industry- Product category
- Insurance Payments Platform
- NAICS
- Agencies, Brokerages, and Other Insurance Related Activities (5242)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Embedded Insurance Distribution & Premium Financing (FSAGALAF)
- akta.pro secondary industries
- Marketplace & Platform Payments (Split Payments, Sub-merchants) (FSAMACAG), Embedded Insurance & Affinity Distribution Platforms (FSAGAGAL)
Keywords
Where handbook.one inc. is headquartered
LocationHeadquarters
- HQ city
- Folsom
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
handbook.one inc. business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Transaction/Payment Processing Fees: One Inc generates revenue through transaction fees on premium collections and claims disbursements processed through its platform. The platform handles $120 billion in annual payments volume across 310+ carrier customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Multi-year contract | Enterprise pricing based on transaction volume and specific carrier requirements |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
handbook.one inc. product offering
Product offeringCore offering
One Inc (handbook.one inc.) provides a unified digital payments platform purpose-built for the insurance industry. The platform combines PremiumPay for inbound premium collection and ClaimsPay for outbound claims disbursement, supporting credit card, ACH, virtual card, and digital wallet payment methods. It serves 310+ insurance carriers, processes $120 billion in annual payments volume, and connects a network of 1,250,000+ vendor-providers.
Product overview
One Inc is a unified digital payments network for the insurance industry offering a platform-plus-modules architecture. The core platform, One Platform, integrates two primary products: PremiumPay for inbound premium payment collection (including version 2.0 with low-code/no-code tools) and ClaimsPay for outbound claims disbursements. Additional modules include Digital Engagement for multi-channel messaging, Reporting & Reconciliation, Security & Compliance, Customer Experience, Escrow Premium Pay for mortgage servicer payments, and the Vendor-Provider Network. The platform handles $120 billion in annual payments volume across 310+ carriers.
Differentiator
Problem solved
Functional benefit
Brands
- ClaimsPay: Digital claims payment platform for disbursing payments through payees' preferred channels and methods
- PremiumPay
- One Platform
- Escrow Premium Pay
Products and services
- ClaimsPay
Quantifiable outcome
- 92% of escrowed premium payments processing digitally within One Inc network (Germania Insurance case)
- +5 more outcomes
Companies that use handbook.one inc.
Customer profileNamed customers19 records
Segments5 records
Ideal customer profiles2 records
handbook.one inc. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration21 records
AI capability3 records
Feature6 records
handbook.one inc. partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered flagship, core and minor.
- GuidewireflagshipExtended strategic partnership with Guidewire bringing embedded digital payments to Canadian P&C insurance market. Pre-built integrations available through Guidewire Marketplace for ClaimCenter, PolicyCenter, and BillingCenter.
- VeriskcoreLaunch of pre-built payment integration for Verisk's FAST Life Insurance Platform, enabling seamless payments for FAST customers.
- U.S. BankcorePartnership to modernize payment solutions for insurance carriers and policyholders, delivering a comprehensive unified payment experience.
- SapienscoreTechnology integration with Sapiens ClaimsPro for seamless claims payment solution leveraging automation for digital payments scalability.
- Origami RiskcoreExpanded alliance integrating ClaimsPay with Origami Risk's policy administration and claims technology for both inbound premium and outbound claims.
- MajescocoreNew digital payment offering for Majesco Claims for P&C customers, expanding partnership for digital payments delivery.
- J.P. Morgan PaymentscoreExpanded collaboration with J.P. Morgan Payments delivering comprehensive, unified payment experience for P&C and Life insurance clients. Enables carriers to leverage J.P. Morgan's liquidity and payments capabilities.
- MastercardcorePartnership to offer real-time insurance payments. Integration of Mastercard's payment network capabilities into One Inc's platform.
- VisacorePartnership with Visa Token Service to increase security of digital transactions and improve user experience for insurers and policyholders. Network tokenization for PremiumPay.
- Ogon ConsultingminorWidened partner network following successful ClaimsPay implementation with The Philadelphia Contributionship.
Scale indicators6 records
Recent moves6 records
Expansion highlights8 records
handbook.one inc. competitors and assessment
Company assessmentEmerging players
- Dwolla: Dwolla is an ACH-focused payment API platform serving fintechs and platforms that need to move money account-to-account. Comparable to One Inc on premium-payment acceptance and disbursement infrastructure, though without One Inc's insurance-specific workflow layer.
- BILL Holdings: BILL (formerly Bill.com) is a leading AP/AR and spend-management platform for SMBs and mid-market companies, including payments processing and reconciliation. It overlaps with One Inc on inbound bill payment acceptance and back-office financial workflows, though BILL is broader across verticals.
- Tipalti: Tipalti is a mass-payouts and AP-automation platform serving mid-market and enterprise software companies globally. While not insurance-vertical specific, it competes with One Inc on outbound vendor-payments and reconciliation use cases through its Vendor-Provider Network equivalents.
- Modern Treasury: Modern Treasury provides payment-operations infrastructure for moving money via ACH, RTP, and wire, with strong API-led integration and reconciliation tooling. It is comparable to One Inc on the payments-rail and reconciliation layer but lacks One Inc's insurance-vertical specialization.
Broad incumbents
- WEX: WEX is a large, publicly traded corporate payments platform with a Health division (WEX Health) handling HSA, COBRA, and benefit-payment administration. It overlaps with One Inc in payment processing and reconciliation capabilities for the insurance ecosystem but serves a broader corporate-payments portfolio.
- Adyen: Adyen is a global, publicly traded payment platform serving enterprise merchants across industries with unified online, in-person, and platform-payment processing. It is a broad incumbent peer on the payments-processing layer but lacks One Inc's insurance-vertical specialization and pre-built core-system integrations.
Direct peers
- PaySimple: PaySimple is a payment processing platform targeting recurring and one-time billing workflows for SMBs, including insurance and membership-based verticals. It competes with One Inc's PremiumPay on inbound premium collection and recurring-bill payment experiences.
- ECHO Health: ECHO Health is a leading provider of healthcare and insurance payment disbursement solutions, operating one of the largest electronic payment networks for payer-to-payee transactions. It directly competes with One Inc's ClaimsPay for outbound insurance claims disbursements, including virtual card and ACH rails.
- HealthEquity: HealthEquity operates the largest HSA platform in the US and administers payments, claims, and benefit disbursements across health and insurance workflows. Comparable to One Inc in vertical-specialized payments, multi-carrier distribution, and PCI/NACHA-grade compliance infrastructure.
Others
- Plaid: Plaid is a financial-data connectivity layer that links bank accounts to applications and processes payment initiation. It is an enabling/infrastructure peer to One Inc, sharing the A2A and bank-rail integration layer, but does not directly compete with One Inc's insurance-vertical payment workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
handbook.one inc. social profiles
Digital presencehandbook.one inc. compliance and trust
Trust signalCompliance4 records
handbook.one inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
handbook.one inc. leadership team
Management profileNumber of profiles
Profiles6 records
handbook.one inc. subsidiaries and ownership
Company hierarchySubsidiaries1 record
handbook.one inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
handbook.one inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about handbook.one inc.
What does handbook.one inc. do?
One Inc (handbook.one inc.) provides a unified digital payments platform purpose-built for the insurance industry. The platform combines PremiumPay for inbound premium collection and ClaimsPay for outbound claims disbursement, supporting credit card, ACH, virtual card, and digital wallet payment methods. It serves 310+ insurance carriers, processes $120 billion in annual payments volume, and connects a network of 1,250,000+ vendor-providers.
Is handbook.one inc. a public or private company?
handbook.one inc. is a private company. It is classified as private equity controlled and is currently operating.
When was handbook.one inc. founded?
handbook.one inc. was founded in -1.
Where is handbook.one inc. based?
handbook.one inc. is headquartered in Folsom, United States, in the North America region.
How does handbook.one inc. make money?
One revenue line is on record: transaction/Payment Processing Fees.
Who are handbook.one inc.'s main competitors?
Emerging players on record are Dwolla, BILL Holdings, Tipalti and Modern Treasury. Broad incumbents are WEX and Adyen. Direct peers are PaySimple, ECHO Health and HealthEquity. Plaid is listed as an others.
Does handbook.one inc. have an API?
Yes. One Inc offers a Developer Hub for technical integration. The platform provides pre-built integrations with Guidewire (ClaimCenter, PolicyCenter, BillingCenter, InsuranceNow), Sapiens ClaimsPro, Majesco, Origami Risk, Insuresoft, Verisk FAST platform, and other insurance software providers. The platform supports API-based integrations for payment processing, claims disbursements, and premium collection. Developer documentation is at www.oneinc.com/developers.
What industry is handbook.one inc. in?
handbook.one inc.'s product category is Insurance Payments Platform. Its primary akta.pro industry code is FSAGALAF, Embedded Insurance Distribution & Premium Financing, with a secondary code of FSAMACAG, Marketplace & Platform Payments (Split Payments, Sub-merchants). Its NAICS code is 5242 and its SIC code is 7370.