Teen Resource Centre

What Teen Resource Centre does

Teen Resource Centre (TRC) is a community-based nonprofit organization incorporated in 2002 in Saint John, New Brunswick, Canada, delivering integrated youth services for residents aged 13-24. TRC operates four core programs: Case Management (linking at-risk youth aged 16-24 to housing, employment, education, and mental health resources), Pathways to Education (the first New Brunswick location launched in 2016, providing academic, financial, social, and one-on-one supports to high school students), Drop-in/The Zone (a safe unstructured space for youth aged 12-18 open afternoons Monday through Friday), and Community Engagement (mentoring for creativity and entrepreneurship). The organization also runs OASIS services for unhoused youth and a Volunteer Tutoring program.

TRC's central strategic asset is its Community Cluster model, developed between 2012-2015, which co-locates partner agencies including the ISD Child and Youth Team, CCRW, Saint John Sexual Health Centre, United Way, and OPTIONS Outreach within its 28 Richmond Street headquarters. This ecosystem enables seamless cross-agency referrals and wraparound service delivery. The facility, secured through a $500,000 Rotary Club of Saint John Centennial Project campaign in 2004, was expanded in 2018 with four new classrooms.

The business model is donation-funded: all programs are provided free of charge to youth, with revenue sourced from charitable donations (including a CanadaHelps donation portal), institutional funders (United Way Saint John, Pathways to Education Canada), corporate volunteer partnerships, and likely municipal/provincial grants. GTM is community-led through referrals from schools, social service agencies, and healthcare providers, with awareness generated via Facebook, Instagram, and the trc4youth.ca website. Governance is provided by a volunteer Board of Directors. No revenue figures, app, API, or proprietary technology platform is disclosed.

Name

Teen Resource Centre

Legal name

TRC (The Resource Centre) for Youth in Greater Saint John

Website

https://trc4youth.ca

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Teen Resource Centre is a Saint John, New Brunswick nonprofit delivering free youth services including Case Management, Pathways to Education, Drop-in programming, and Community Engagement for youth aged 13-24. It operates a co-located Community Cluster model with multiple partner agencies to provide integrated support.

Ownership category

akta.pro rank

Product category

Youth Social Services

NAICS

Child and Youth Services (62411), Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Youth Mentoring & Positive Youth Development Nonprofits (BPAGADAD)

akta.pro secondary industries

Dropout Prevention, Alternative Education & Re-Engagement Nonprofits (BPAGADAL), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK), Youth & Young Adult Workforce Programs (Out-of-School Youth) (EDAAAOAD)

Keywords

• Youth social services
• Drop-in services
• Case management
• Youth education support
• Housing navigation

Headquarters

HQ city

Saint John

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Donations: Charitable donations from individuals and organizations, with a donation page on CanadaHelps

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Teen Resource Centre provides free drop-in, case management, education support (Pathways to Education), housing navigation, and community engagement services for youth aged 13-24 in Saint John, New Brunswick. Programs include a Drop-in space (The Zone), one-on-one tutoring, career and life-skills mentoring, and on-site supports for unhoused or vulnerable youth. The organization also hosts a Community Cluster of partner agencies to deliver integrated wraparound services.

Product overview

Teen Resource Centre operates as a multi-service youth organization offering four core programs: Case Management (supporting at-risk youth 16-24 with housing, employment, and education navigation), Pathways to Education (academic support and graduation assistance for high school students), Drop-in/The Zone (safe social space for youth 12-18), and Community Engagement (mentoring for creativity and entrepreneurship). The organization also facilitates volunteer programs including tutoring and corporate citizenry initiatives, and hosts a Community Cluster of partner agencies. All programs work together to provide comprehensive support for youth ages 13-24 in the Saint John area.

Differentiator

Problem solved

Functional benefit

Products and services

• Case Management Community-based service providing assistance for at-risk youth aged 16-24. Links youth to community agencies that assist with personal goals including income supports, housing, employment, education, and mental health.
• OASIS Services for unhoused or vulnerable youth providing private washroom and shower, laundry, snacks, clothing, and personal hygiene supplies.
• Pathways to Education National program providing resources and support to help youth graduate from high school and build a foundation for post-secondary education or direct-to-work pathways through academic, financial, social, and one-on-one supports.
• Drop-in (The Zone) Safe drop-in space for youth ages 12-18 offering unstructured social time, activities, resources, and field trips. Open 3pm-6:30pm Monday-Thursday and 3pm-5pm Friday during the school year.
• Community Engagement One-off mentoring sessions and in-depth mentoring to foster youth interests in creativity, entrepreneurship, and other passions, including support for community stakeholders.
• Volunteer Tutoring One-on-one tutoring for the Pathways program helping youth build knowledge and confidence for school success, with volunteer benefits including resume building.
• Corporate Citizenry Corporate volunteer team-building activities including meal preparation, grounds beautification, and interior decoration updates.
• Community Cluster Collaboration with other agencies to provide comprehensive services to the Saint John community, hosting professionals from ISD Child and Youth Team, CCRW, Saint John Sexual Health Centre, United Way, and OPTIONS Outreach.

Quantifiable outcome

• First Pathways graduation celebration in 2020 with youth who had accessed services since beginning of high school journey
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• HDC (Housing Development Corporation)minorStrategic or Co-development Partner · 1 January 2018Community partnership to provide Case Management services to youth with employment and education barriers.
• The Community Loan FundminorStrategic or Co-development Partner · 1 January 2018Partnership to provide Case Management services to youth facing employment and education barriers.
• Saint John Learning ExchangecoreStrategic or Co-development Partner · 1 January 2017Partnership to help address youth housing barriers. TRC assists youth in navigating the community to find safe, affordable, independent and co-housing units.
• Housing AlternativescoreStrategic or Co-development Partner · 1 January 2017Partnership to address youth housing barriers and provide co-housing unit navigation support.
• Pathways to Education CanadacoreStrategic or Co-development Partner · 1 January 2016National organization providing the framework for the Pathways to Education program. TRC is the first Pathways location in New Brunswick. The program combines academic, financial, social, and one-on-one supports proven to remove barriers to graduation.
• ISD, Child and Youth TeamcoreStrategic or Co-development PartnerIntegrated Service Delivery team providing child and youth mental health and addiction services. Collaborates with TRC to provide comprehensive supports to youth in the Saint John community.
• CCRW | CCRT (Saint John)coreStrategic or Co-development PartnerCommunity-based rehabilitation services for individuals with disabilities. Located in the TRC's Community Cluster to provide integrated services.
• Saint John Sexual Health CentrecoreStrategic or Co-development PartnerRelocated to TRC building in 2007 from Mercantile Centre. Provides sexual health services and education to youth and community members.
• United Way Saint JohncoreStrategic or Co-development PartnerMajor community partner providing funding and support for youth programs and services at TRC.
• OPTIONS OutreachcoreStrategic or Co-development PartnerOutreach services for youth located within the TRC's Community Cluster, providing additional support services to TRC youth.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pathways to Education Canada: National nonprofit whose program framework TRC implements locally as the first NB site. Directly comparable as the operating model for TRC's flagship Pathways to Education program addressing high-school graduation barriers.
• Saint John Learning Exchange: Local Saint John nonprofit providing adult education, housing navigation, and community supports — a TRC partner since 2017. Directly comparable as a peer nonprofit addressing intersecting education, housing, and at-risk population needs.
• Big Brothers Big Sisters of Canada: Canada-wide youth mentoring nonprofit offering one-on-one and group mentoring for at-risk youth. Directly comparable to TRC's mentoring, community engagement, and volunteer-driven youth support model.
• Boys & Girls Clubs of Canada (BGC Canada): National federation of community-based youth clubs offering drop-in programming, mentoring, and youth development across Canada. Directly comparable to TRC's Drop-in/The Zone and Community Engagement offerings targeting youth in local communities.
• The Boys & Girls Club of Saint John: Local Saint John affiliate of BGC Canada offering youth drop-in, recreation, and after-school programming. Directly comparable as a community-based youth services organization serving overlapping youth segments in the same city.

Regional players

• YWCA Saint John: Regional women's and youth services organization operating shelter and support programs in Saint John. Comparable as a regional peer addressing intersecting youth homelessness, safety, and support needs in the same geography.

Emerging players

• New Brunswick Association for Community Living (NBACL): Provincial nonprofit supporting youth and adults with disabilities through community-based programs. Comparable as an emerging/thematic peer in the NB social-services ecosystem, with some overlap in the Community Cluster partners TRC hosts.
• Frontier College (YLC program): Canadian nonprofit delivering youth literacy, tutoring, and education-support programs, often partnering with local youth-serving agencies. Comparable as an emerging player with overlapping tutoring and academic-support services for at-risk youth.

Broad incumbents

• United Way Saint John: Major TRC funder and community partner operating broad social-services funding and program coordination in Saint John. Comparable as a community ecosystem player supporting youth and family services in the same region.
• YMCA of Greater Saint John / YMCA Canada: Established national youth services and recreation provider with local Saint John presence. Comparable as a broad incumbent offering overlapping youth programming, drop-in activities, and community-based supports in the same geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/TRC4YOUTH
• Instagraminstagram.com/trc4youth
• LinkedInlinkedin.com/company/trc4youth

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Teen Resource Centre