Saugus Police Department

What Saugus Police Department does

The Saugus Police Department is the municipal law enforcement agency serving the Town of Saugus, Massachusetts. It provides emergency response, criminal investigation, traffic enforcement, firearms licensing, records services, and community policing to town residents and visitors, operating under Massachusetts Police Accreditation Commission (MPAC) standards since 2016 with re-accreditation awarded October 2022 and a follow-on assessment scheduled for June 2025. The department is led by Chief Michael Ricciardelli and maintains a command structure including lieutenants, sergeants, detectives, and patrol officers with multi-generational institutional tenure.

The department's service portfolio extends beyond enforcement into community-facing programs: a Safe Watch Program, an anonymous tip submission channel, online fee payment via the UniPay Gold portal, rabies vaccination clinics, child car seat inspections, trunk-or-treat community events, scam-awareness public-service campaigns, and officer-led fundraising for charities including the Boston Marathon and Special Olympics. It coordinates with neighboring agencies including the Massachusetts State Police, the Northeastern Massachusetts Law Enforcement Council (NEMLEC), the Essex County District Attorney's office, and the Saugus Fire Department.

The business model is non-commercial: operations are funded through Town of Saugus municipal tax appropriations, with ancillary fee revenue from nominal charges ($10 rabies clinics, $12–$15 dog licensing, firearms licensing fees). Underlying technology is conventional public-safety infrastructure — records-management systems, dispatch, and a third-party payment portal — with no proprietary platform, no AI/ML capabilities, and no disclosed data assets. The department is a government entity, not an investable enterprise; its sole "customer" is the Town of Saugus population it is statutorily bound to serve.

Name

Saugus Police Department

Legal name

Saugus Police Department

Website

https://sauguspd.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Municipal police department serving the Town of Saugus, Massachusetts. Provides emergency response, criminal investigation, traffic enforcement, firearms licensing, and community policing, funded through municipal tax appropriations and led by Chief Michael Ricciardelli.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement Services

NAICS

Police Protection (922120), Justice, Public Order, and Safety Activities (922)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro industry

PRIMARYBPAIAGAA

Police Services (Patrol, Response & Community Policing)

Business & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)

SECONDARYBPAIAFAB

Prosecution & District/State Attorney Services

Business & Public Services/Public Sector & Government Administration/Justice System (Courts, Prosecution & Corrections)

Keywords

• Municipal law enforcement
• Public safety services
• Community policing
• Criminal investigations
• Traffic enforcement

Headquarters

HQ city

Saugus

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Tax-funded municipal services: Public safety services funded through municipal taxes and town budget allocations. No direct revenue generation from citizens.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

The Saugus Police Department is a municipal law enforcement agency serving the Town of Saugus, Massachusetts. It provides core public safety services including patrol, criminal investigation, traffic enforcement, emergency response, and community policing programs, as well as licensing services such as firearms licensing, and operates from its headquarters at 27 Hamilton Street, Saugus, MA.

Product overview

The Saugus Police Department offers a range of public safety services and community programs. The core services include traditional police operations, records management, and firearms licensing. Notable specialized programs include the Safe Watch Program (a voluntary registry for individuals with special needs such as Alzheimer's, Autism, or developmental disabilities), anonymous tip submission, and online fee payment through UniPay Gold. The department also provides community health services (rabies vaccination clinics), car seat safety inspections, and various community outreach programs such as Safety Day, Trunk-or-Treat, and educational initiatives on scam awareness and distracted driving prevention.

Differentiator

Problem solved

Functional benefit

Products and services

• Patrol and Emergency Response Services
• Criminal Investigations
• Traffic Enforcement and Crash Investigation
• Firearms Licensing (FID/LTC)
• Community Policing Programs

Quantifiable outcome

• Successfully located missing 78-year-old dementia patient through multi-agency cooperation with State Police, Northeastern Massachusetts Law Enforcement Council, Revere and Somerville Police

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered core and minor.

• Massachusetts Police Accreditation Commission (MPAC)coreStrategic or Co-development Partner · 26 October 2022Voluntary professional standards evaluation program. The department undergoes assessment every three years to maintain accreditation status, demonstrating commitment to professional excellence in law enforcement.
• Massachusetts State PolicecoreStrategic or Co-development PartnerState police assisted in search for missing 78-year-old Saugus man, including State Police Airwing support. Regular cooperation in criminal investigations and officer-involved shooting investigations.
• Northeastern Massachusetts Law Enforcement CouncilcoreStrategic or Co-development PartnerRegional law enforcement consortium providing mutual aid and specialized resources for operations including missing person searches.
• Revere Police DepartmentminorStrategic or Co-development PartnerCooperated in search for missing Saugus resident who was believed to have traveled to Revere.
• Somerville Police DepartmentminorStrategic or Co-development PartnerAssisted in locating missing Saugus man who was ultimately found safe in Somerville.
• Saugus Fire DepartmentcoreStrategic or Co-development PartnerJoint community events including kickball games with youth recreation, Party-in-the-Park, Founder's Day Touch-a-Truck, Safety Day, and shared dispatch services.
• Saugus Youth and Recreation DepartmentcoreStrategic or Co-development PartnerPartnership for youth programs including bike rodeos, kickball games, Party-in-the-Park, and community events at schools.
• Webster First Credit UnionminorStrategic or Co-development PartnerCollaborated on Thanksgiving food delivery program to assist needy Saugus families.
• Chelsea Police DepartmentminorStrategic or Co-development PartnerParticipated in community events including Party-in-the-Park with ice cream truck.
• Saugus Public Works DepartmentminorStrategic or Co-development PartnerJoint vehicle auction events and shared facilities for emergency operations.
• Armstrong AmbulancecoreStrategic or Co-development PartnerCo-hosted Safety Day event with car seat safety checks and community engagement.
• Winchester HospitalminorStrategic or Co-development PartnerToy delivery program to pediatric ward. Records clerk Christine Finocchiaro organized department toy drive.
• Essex District Attorney's OfficecoreStrategic or Co-development PartnerJoint investigations including officer-involved shootings and homicides. Essex State Police Detective Unit works with department on major cases.
• Saugus Badges for a CurecoreStrategic or Co-development PartnerNonprofit organization created jointly by Saugus Police and Fire Departments for cancer research fundraising. Donated $20,000 to Dana Farber Cancer Institute.
• Saugus Public SchoolscoreStrategic or Co-development PartnerSchool safety programs, Read Across America participation, Safety Day events, escorting students to library, back-to-school safety reminders, and emergency response coordination.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Revere Police Department: Municipal police department serving neighboring Revere, MA. Saugus PD maintains active mutual-aid partnerships with Revere PD (e.g., missing-person searches) — both operate at similar scale within the Greater Boston/North Shore region and share overlapping jurisdictional challenges.
• Chelsea Police Department: Municipal police department serving Chelsea, MA. Saugus PD has partnered with Chelsea PD on community events (Party-in-the-Park) and shares North Shore regional dynamics — directly comparable in scope, accreditation status, and community-policing orientation.
• Somerville Police Department: Municipal police department serving Somerville, MA. Saugus PD has cooperated with Somerville PD in locating a missing resident — both are Massachusetts municipal agencies serving similar populations with comparable community-policing mandates.
• Wakefield Police Department: Municipal police department serving adjacent Wakefield, MA. As a neighboring North Shore town with comparable demographics, Wakefield PD faces parallel operational and budgetary constraints — directly comparable in town-scale municipal policing.
• Melrose Police Department: Municipal police department serving Melrose, MA. Comparable small-city North Shore municipal police agency with similar accreditation profile (MPAC) and operational scope — same funding model and community-policing context as Saugus PD.
• Lynn Police Department: Larger North Shore municipal police department serving Lynn, MA. Comparable Massachusetts municipal law enforcement agency — broader scale than Saugus but operates within the same regional policing ecosystem (Essex County, state police coordination).
• Reading Police Department: Municipal police department serving Reading, MA. Comparable small-town Massachusetts department operating under similar MPAC accreditation framework — directly comparable in residential-town policing scale and community programs.
• Winthrop Police Department: Municipal police department serving Winthrop, MA. Comparable small Massachusetts town agency — Officer Scorzella's prior service at Winthrop PD illustrates lateral career mobility between similarly sized municipal departments in the region.
• Malden Police Department: Municipal police department serving Malden, MA. Comparable North Shore Boston-area municipal policing agency — operates under the same Massachusetts state regulatory and accreditation framework with similar community-policing mandates.
• Salem Police Department: Municipal police department serving Salem, MA. Comparable North Shore Massachusetts municipal police agency operating in the same Essex County jurisdiction — shares state police coordination and regional mutual-aid protocols relevant to Saugus PD's operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/SaugusPD
• Facebookfacebook.com/sauguspolice
• LinkedInlinkedin.com/company/saugus-police-department

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Saugus Police Department