SSM Health

What SSM Health does

SSM Health is a Catholic, not-for-profit integrated health system headquartered at 12800 Corporate Hill in St. Louis, Missouri, providing comprehensive healthcare services across Illinois, Missouri, Oklahoma, and Wisconsin. Founded in 1877 by the Franciscan Sisters of Mary and governed under the Ethical and Religious Directives for Catholic Health Care Services, SSM Health operates 23+ wholly-owned facilities including acute care hospitals, the SSM Health Cardinal Glennon Children's Hospital, the SSM Health Treffert Center (autism and behavioral health), SSM Health Dean Medical Group, and SSM Health at Home hospice services. The system serves communities through more than 40,000 employees and 10,000+ providers, addressing primary care, specialty care, emergency services, pediatric care, same-day urgent care, virtual/telehealth visits, pharmacy, and home health.

The system's technology backbone centers on a comprehensive Epic-based health IT infrastructure, branded internally as "Project One," a multi-phase Epic EHR modernization initiative that consolidates all regions into a single shared Epic service area with standardized workflows for Patient Access, Revenue Cycle, and clinical departments. Patient-facing digital services include the MyChart portal, Express Virtual Care telehealth, online bill pay, and digital medical record access. Provider-facing tooling includes EpicCare Link for referrals, while Heap (by Contentsquare) powers digital analytics on ssmhealth.com and Qualtrics collects patient experience surveys. Scheduled milestones for Project One include an interim go-live in April 2026, Service Area Alignment on August 1, 2026, an Epic upgrade on October 10, 2026, and primary go-live March 6, 2027.

Revenue is generated through the integrated delivery of hospital, physician, urgent care, virtual, pharmacy, and home-based healthcare services across the four-state service area — a model typical of large Catholic multi-state IDNs. Patient-facing pricing is supported by Hospital Financial Assistance, Medical Group Financial Assistance, and Medication & Medical Device Assistance programs, with price transparency and payment arrangement options. Distribution is direct-to-consumer (and to referring providers), with channels including acute hospitals, regional medical groups (Dean Medical Group, Monroe Clinic), urgent care and express clinics, SSM Health at Home hospice/home health, and Express Virtual Care telehealth. Certification and compliance posture includes HIPAA, COPPA, and CCPA-aligned privacy practices.

Name

SSM Health

Legal name

SSM Health

Website

https://ssmhealth.com

Company type

Private

Founded year

1877

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

SSM Health is a Catholic, not-for-profit integrated health system operating 23+ hospitals, medical groups, urgent care, home health, and virtual care across Illinois, Missouri, Oklahoma, and Wisconsin, with 40,000+ employees and 10,000+ providers.

Ownership category

akta.pro rank

Headquarters

HQ city

St Louis

HQ country

United States

HQ region

North America

Offices23 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Services Revenue: SSM Health generates revenue through comprehensive healthcare services including hospital care, physician services, outpatient clinics, urgent care, virtual/telehealth visits, pharmacy services, and medical procedures across its integrated delivery network in four states.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

SSM Health is a Catholic, not-for-profit integrated health system that delivers comprehensive healthcare services through its network of acute care hospitals, physician/medical groups, urgent care clinics, home health and hospice services, and virtual/telehealth platforms across Illinois, Missouri, Oklahoma, and Wisconsin. Its offering spans primary care, specialty care, emergency care, pediatric specialty services, pharmacy services, and behavioral/mental health care, supported by the Epic EHR and MyChart patient portal.

Product overview

SSM Health is a Catholic, not-for-profit health system offering comprehensive healthcare services across Illinois, Missouri, Oklahoma, and Wisconsin. The organization operates a multi-facility network including hospitals, urgent care centers, primary care offices, specialty clinics, and home health services. Key facilities include SSM Health Cardinal Glennon Children's Hospital (pediatric care) and SSM Health Treffert Center (autism and behavior services). Patient-facing digital services include MyChart portal, Virtual Care telehealth, online bill pay, and medical records access. For health professionals, EpicCare Link provides integration access to the Epic EHR system. The organization is undergoing a major technology modernization (Project One) to upgrade its Epic electronic health record platform systemwide.

Differentiator

Problem solved

Functional benefit

Brands

• MyChart: Patient portal for scheduling appointments, accessing medical records, and communicating with healthcare providers
• Project One
• Ministry Acceleration

Products and services

• SSM Health Cardinal Glennon Children's Hospital Not-for-profit Catholic pediatric hospital providing comprehensive pediatric specialty care including complex medical conditions, neonatal care, and pediatric specialty referrals.
• SSM Health Treffert Center State-of-the-art facility offering diagnosis and treatment of autism, behavior, and communication disorders in children and adults, including telepsychiatry services.
• Virtual Care / Express Virtual Care Telehealth and virtual care services providing same-day virtual appointment options for patients seeking convenient remote healthcare consultations.
• Urgent Care & Express Clinics Walk-in urgent care facilities providing same-day in-person care for non-emergency medical needs across SSM Health's four-state network.
• Primary Care Primary care offices providing routine healthcare services through SSM Health Medical Groups, Dean Medical Group, and Monroe Clinic Medical Group with locations across the four-state service area.
• SSM Health at Home Home health and hospice services including Health at Home, Pet Therapy, and Visit-A-Bit Program providing patient support across the four-state network.
• SSM Health Pharmacy Pharmacy services including prescription delivery, medication management, and pharmacist consultations beyond basic dispensing, including ambulatory pharmacist integration into chronic disease management.
• Acute Care Hospitals Network Network of more than 20 acute care hospitals including SSM Health Cardinal Glennon Children's Hospital, SSM Health DePaul Hospital, SSM Health Saint Louis University Hospital, multiple SSM Health St. Mary's, St. Joseph, St. Anthony, and St. Clare hospitals across four states.
• SLUCare (SSM Health Saint Louis University Hospital) Academic medical center partnership with Saint Louis University providing academic medical services through SSM Health Saint Louis University Hospital.

Quantifiable outcome

• SSM Health Cardinal Glennon Children's Hospital recognized as Best Children's Hospital by U.S. News & World Report for 12th consecutive year
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Forest ReLeaf of MissouricoreStrategic or Co-development PartnerSSM Health's partnership with Forest ReLeaf of Missouri brings health and hope to local communities. Featured in Catholic Health World, this community-focused initiative demonstrates SSM Health's commitment to environmental health and community wellness beyond traditional healthcare services.
• ImpactLifeminorStrategic or Co-development PartnerSSM Health St. Mary's Hospital partnered with ImpactLife to host community blood drives, supporting local blood supply needs.
• QualtricscoreTechnology or IntegrationSSM Health partners with Qualtrics, an independent provider of patient experience measurement, to collect and verify patient feedback through satisfaction surveys.
• Contentsquare (Heap)coreTechnology or IntegrationSSM Health uses Heap digital analytics platform by Contentsquare to understand consumer behavior on ssmhealth.com and make data-driven decisions to optimize content and user experience.
• Felician SisterscoreOthersThe founding religious sisters of SSM Health's heritage, the Felician Sisters (originally Franciscan Sisters of Mary) established the healing ministry that began 145+ years ago with Mother Mary Odilia Berger and companion sisters.
• Epic SystemscoreTechnology or IntegrationProject One initiative involves major Epic EHR modernization, consolidating all regions into a single shared Epic service area with standardized workflows for clinical, administrative, and revenue cycle operations.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Regional players

• BJC HealthCare: Major non-profit health system based in St. Louis, Missouri, operating hospitals and care services primarily in the St. Louis metro and surrounding Missouri/Illinois region. Direct geographic overlap with SSM Health's core St. Louis market and comparable integrated delivery structure.
• Carle Health: Non-profit integrated health system based in Illinois, operating hospitals and physician practices across central Illinois. Comparable to SSM Health in non-profit integrated delivery and Midwest regional focus, though smaller in scale.
• University of Wisconsin Health (UW Health): Academic non-profit health system based in Madison, Wisconsin, operating hospitals and physician practices in the same state as several SSM Health facilities. Comparable as a non-profit regional integrated delivery system, though academically affiliated rather than faith-based.

Direct peers

• Bon Secours Mercy Health: Catholic non-profit health system formed from the merger of Bon Secours Health System and Mercy Health, operating hospitals and ambulatory services across multiple states. Directly comparable in faith-based mission, integrated delivery, and hospital scale.
• Mercy (Mercy Health): Catholic non-profit health system with a strong Midwest presence, particularly in Missouri, Oklahoma, and Arkansas — overlapping with SSM Health's footprint. Comparable in faith-based mission, integrated delivery, and hospital scale.
• Advocate Health: Large non-profit health system formed from the merger of Advocate Aurora Health and Atrium Health, with a major Midwest footprint including Illinois and Wisconsin. Comparable to SSM Health in scale, geography overlap, and integrated acute/post-acute services.
• Trinity Health: Large Catholic non-profit health system operating hospitals and continuum-of-care services across multiple U.S. states. Highly comparable to SSM Health in mission-driven governance, integrated delivery, and multi-region operating structure.
• Ascension Health: One of the largest Catholic non-profit health systems in the U.S., operating hospitals and care sites across many states. Directly comparable to SSM Health in Catholic mission, integrated delivery network, and hospital scale.
• OSF HealthCare: Catholic non-profit health system operated by The Sisters of the Third Order of St. Francis, headquartered in Illinois with operations across Illinois and Michigan. Highly comparable to SSM Health in Catholic mission, regional Midwest footprint, and integrated delivery network.
• CommonSpirit Health: One of the largest Catholic non-profit health systems in the U.S., formed from the merger of Catholic Health Initiatives and Dignity Health, operating across more than 20 states. Directly comparable to SSM Health in faith-based mission, integrated delivery model, and multi-state hospital footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/SSMHealth
• LinkedInlinkedin.com/company/ssm-health
• Xx.com/ssmhealth
• Facebookfacebook.com/ssmhealth

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries26 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SSM Health