What Comeser does

COMeSER S.r.l. is an Italian regional-to-national telecommunications operator founded in September 2004 and headquartered in Fidenza (Parma). Originally established as a 100% publicly owned company by the municipalities of Fidenza and Busseto to serve hard-to-reach areas, it was acquired by entrepreneurs Gianluca and Michele Scarazzini in 2011 and entered the Gruppo FibreConnect in October 2025. The company owns and operates proprietary fiber optic (FTTH, FTTC) and wireless (FWA, dedicated radio bridges) infrastructure, with national reach supplemented by satellite connectivity through Eutelsat and access to over 4,000 km of group fiber.

Its product portfolio spans three customer tiers: Residential (Casa) internet up to 1 Gbps, Professionals (Professionisti) business-grade connectivity with guaranteed bandwidth and SLA, and Businesses (Aziende) symmetric 1 Gbps lines with backup, monitoring, and dedicated support. Beyond connectivity, COMeSER offers a multi-product ICT stack including the COMeSER Voice cloud PBX/VoIP service with WebRTC video conferencing, Virtual Fax, toll-free numbers, VPN, Firewall, cloud and colocation at an ISO 27001 Tier 3 data center in Piacenza, video surveillance, certified email (PEC), hosting, and a proprietary GPS fleet management platform (ComeserGPS).

Commercially, COMeSER operates on subscription-based recurring revenue with monthly fees ranging from €24.80 for residential fiber to €547.78 for top-tier professional radio plans, plus one-time hardware sales or monthly router rentals and quote-based enterprise pricing. It goes to market through direct online configuration and e-commerce on comeser.it, an inside-sales team (commercial office, callback forms), a network of authorized partner/resellers (IT consultants, system integrators, installers), and walk-in availability at its 1,600 sqm headquarters. Distribution is exclusively domestic (Italy), and customer concentration appears low, with a long tail of residential and SME accounts and a growing set of named enterprise customers across printing, IoT/fleet, tourism, sports, and industrial sectors.

Name

Comeser

Legal name

COMeSER S.r.l.

Website

https://comeser.it

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

101–250 employees

Short description

COMeSER is an Italian telecommunications operator providing fiber (FTTH/FTTC), wireless (FWA), and satellite connectivity, plus VoIP, cloud, GPS fleet, and managed ICT services, to residential, professional, and business customers across Italy as part of Gruppo FibreConnect.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Satellite Telecommunications (5174), Satellite Telecommunications (517410), Satellite Telecommunications (51741), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Communications Services, Nec (4899), Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

akta.pro secondary industries

Fixed Wireless Access (FWA) Broadband Providers (HDAIABAE), Enterprise Satellite Connectivity & Managed Services (VSAT, SD-WAN over Satcom) (HDAIAJAB), Numbering, DID, Porting & Carrier-of-Record Services (HDAIAHAK)

Keywords

• Fiber optic internet
• VoIP telephony
• Business connectivity
• Fleet management
• Cloud services

Headquarters

HQ city

Parma

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Supply Chain, Personnel, Operations, Marketing or Sales

Revenue model

1. Internet Connectivity Services: Subscription-based internet services across multiple technologies: fiber (FTTH, FTTC), radio/FWA, and satellite. Pricing tiers vary by speed (30Mbps to 1000Mbps), technology type, and customer segment (residential, professional, business). Monthly recurring revenue model.
2. VoIP Telephony Services: Virtual centralino and telephony services including flat rate plans, per-minute billing, virtual fax, toll-free numbers, international calling packages. Revenue from monthly subscriptions and per-minute charges.
3. Hardware Sales and Rental: Sale and rental of WiFi routers (COMeSER Router Wifi, Router Wifi PRO, Router Wifi Ultra, Router Wifi Ultra Plus). One-time purchase or monthly rental options. Routers include professional installation.
4. Value-Added Services: Additional services including antivirus (Bit Defender powered), web filtering, gaming optimization (Fast Game), static IP addresses, dedicated account management, and security services.
5. GPS Fleet Management: Satellite vehicle tracking and fleet management services on proprietary platform. One of COMeSER's supplementary services for business customers.
6. Cloud and Colocation Services: Cloud services, data archiving, server colocation at Tier 3 certified Data Center in Piacenza (ISO 27001 certified), and business monitoring services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

COMeSER is an Italian telecommunications operator that provides fiber optic, wireless (FWA), and satellite internet connectivity (up to 1 Gbps) for residential, professional, and business customers. Its core offering is complemented by a comprehensive ICT services portfolio including VoIP/cloud PBX telephony, GPS fleet management, cloud and colocation, video surveillance, cybersecurity, and managed business connectivity with redundant backup lines.

Product overview

COMeSER is an Italian telecommunications operator offering a comprehensive suite of connectivity and managed services across three main segments: residential (Casa), professionals (Professionisti), and businesses (Aziende). The core offering includes internet connectivity via multiple technologies (FTTH fiber-to-the-home, FTTC fiber-copper, FWA Fixed Wireless Access, and dedicated radio bridges) with speeds ranging from 30 Mbps to 1000 Mbps symmetric. VoIP/cloud PBX services (COMeSER Voice/Centralino Virtuale) provide business phone system capabilities including video conferencing via WebRTC, virtual fax, toll-free numbers, and call management. Add-on services include GPS fleet management (ComeserGPS), video surveillance, cybersecurity (VPN, firewall), cloud services, co-location at ISO 27001 certified data centers, business monitoring, certified email (PEC), and web hosting. The company operates its own network infrastructure and became part of the FibreConnect Group in October 2025.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet Casa (Residential Fiber / FWA Internet)
• Internet Professionisti (Professional Internet)
• Internet Aziende (Business Internet)
• COMeSER Voice (Centralino Virtuale VoIP)
• ComeserGPS (Fleet Management / Satellite Tracking)
• COMeSER Premium Business Tier
• Satellite Internet (via Eutelsat)
• COMeSER Router WiFi (and PRO/Ultra/Ultra Plus variants)
• Cloud Services and Co-location
• Cybersecurity and Network Protection (VPN, Firewall, Video Surveillance)

Quantifiable outcome

• GPS fleet management helps customers save up to 30% on fuel consumption
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core and supporting.

• Open FibercoreStrategic or Co-development PartnerOpen Fiber is a leading Italian fiber optic network operator. COMeSER collaborates with Open Fiber to bring fiber connectivity to customers, utilizing Open Fiber's infrastructure to expand FTTH coverage.
• EutelsatsupportingTechnology or IntegrationEutelsat is a satellite operator providing satellite connectivity services. COMeSER added satellite connectivity to its service portfolio to offer additional coverage options, especially in areas where fiber or wireless is not available.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• TIM (Telecom Italia): Italy's incumbent fixed-line and mobile operator with national fiber and copper footprint. Overlaps with COMeSER across residential, professional, and enterprise connectivity, but operates at vastly greater scale and brand recognition.
• Vodafone Italia: Major Italian fixed and mobile operator offering fiber, FWA, and VoIP bundles. Comparable to COMeSER's business connectivity and VoIP offerings, but with national brand scale and integrated mobile/fixed propositions.
• Iliad Italia: Aggressive French-backed Italian operator with low-priced FTTH and 5G FWA. Competes with COMeSER in residential fiber pricing and in FWA, but lacks COMeSER's depth in B2B ICT services.
• BT Italia (now Virgin Fibra): Italian arm of the UK incumbent offering enterprise connectivity, VoIP, and managed network services. Comparable to COMeSER's enterprise-grade connectivity and unified communications portfolio, with broader global backing.

Direct peers

• Fastweb: Swisscom-owned Italian fiber operator offering FTTH, FTTC, FWA, and bundled VoIP/business services. Direct competitor to COMeSER in Italian fiber internet for residential and business customers, with similar multi-technology positioning but materially larger scale.
• Tiscali: Italian ISP providing fiber, FWA, VoIP, and business connectivity nationwide. Closely comparable to COMeSER in offering multi-tech broadband and unified communications, competing head-to-head in the Italian SMB and residential segments.

Others

• Open Fiber: Italian wholesale-only fiber infrastructure operator (partnership counterparty to COMeSER via their FTTH collaboration). Provides the passive network COMeSER uses to extend its own footprint — an infrastructure supplier/ecosystem partner rather than direct retail competitor.

Regional players

• Acantho: Regional Italian fiber and ICT operator serving Emilia-Romagna businesses with fiber, cloud, and managed services. Highly comparable to COMeSER in geography, target SMB/enterprise customers, and bundled ICT offerings, and based in the same macro-region.

Emerging players

• Eolo: Italian Fixed Wireless Access specialist serving rural and suburban households and businesses. Comparable to COMeSER's FWA focus on underserved Italian areas, with similar customer targets but a wireless-only technology stack.
• Linkem: Italian wireless broadband operator focused on FWA and 5G FWA for residential and SMB. Competes with COMeSER in areas where fiber is unavailable, particularly in southern Italy and suburban/industrial estates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/comeser
• LinkedInlinkedin.com/company/comesertelecomunicazionisrl
• Instagraminstagram.com/comeser.it

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comeser