CARE SAFETY INNOVATIONS UK LTD

What CARE SAFETY INNOVATIONS UK LTD does

Care Safety Innovations (CSI) develops and sells VCC iCON, an AI-powered, modular care management platform aimed at UK home care providers, domiciliary care agencies, hospital discharge teams, and service-user families. The product comprises nine integrated modules (Intake, Assessment, Care Plans, Care Records, Visits, Roster & Schedule, Finance, HR, Insights) designed so that data flows across modules in real time, replacing fragmented point-solution stacks with a unified end-to-end system from referral to analytics. VCC iCON is hosted on Microsoft Azure infrastructure with Kyndryl providing managed services and approximately 25–30 dedicated developers supporting the build; the platform holds ISO 27001:2022 certification and is engineered for UK CQC compliance. Differentiated capabilities include voice-driven care documentation, AI-generated care plans requiring only human sign-off, intelligent carer-client matching, GPS-verified visit tracking with audio-visual records, and predictive patient pathway analytics.

The firm is structured as a Norwegian parent (Care Safety Innovations AS, Oslo) with a UK operating subsidiary (Care Safety Innovations UK Ltd, London at 33 Cavendish Square) and is opening a US office in Minneapolis in April 2026. Revenue mechanics are subscription SaaS billed annually (or monthly for First Mover early adopters) with quote-based pricing, no public list rates, risk-free trials, and a 60-day show-trial offer; go-to-market is enterprise field sales augmented by heavy industry-event presence (Care Show London/Birmingham, WHX Dubai, Care Innovation Summit) and sponsorship of regional care associations. Customer evidence is limited to two named home-care providers (A1 Care in Dorset/Hampshire/Wiltshire and Better at Home), with reported outcome metrics of a 35% improvement in operational efficiency, a 92% carer satisfaction rate, and a 40% reduction in back-office administrative time at A1 Care, indicating the platform is in early commercial deployment rather than scaled revenue phase.

Name

CARE SAFETY INNOVATIONS UK LTD

Legal name

Care Safety Innovations AS

Website

https://caresafetyinnovations.com

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

1–10 employees

Short description

Care Safety Innovations develops VCC iCON, an AI-powered, nine-module care management platform for home care providers, domiciliary agencies, and hospital discharge teams. Deployed on Microsoft Azure with Kyndryl managed services, it serves UK, US, and Middle East markets through subscription SaaS.

Ownership category

akta.pro rank

Headquarters

HQ city

Bournemouth

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Platform Subscription: Cloud-hosted platform subscription providing access to nine integrated modules. Hosted on Microsoft Azure with Kyndryl managed services. Early adopter pricing available for first year. No long-term commitment required with risk-free trial period.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

CARE SAFETY INNOVATIONS UK LTD develops and sells VCC iCON, an AI-powered care management software platform that combines nine integrated modules to help home care providers, hospitals, and discharge teams plan rosters, log visits, generate care plans, match carers to clients, and meet compliance obligations. The platform is delivered as cloud SaaS with voice-driven workflows, real-time visit tracking, and live data mirroring, and is offered to care provider organisations on a subscription basis.

Product overview

Care Safety Innovations offers the VCC iCON, a unified AI-powered care management platform with nine integrated modules (Intake, Assessment, Care Plans, Care Records, Visits, Roster & Schedule, Finance, HR, and Insights). The platform is designed for home care providers, domiciliary care agencies, hospital discharge teams, and families. Hosted on Microsoft Azure infrastructure with Kyndryl managed services, the system enables end-to-end care management from referral through analytics.

Differentiator

Problem solved

Functional benefit

Brands

• VCC iCON: AI-powered comprehensive, modular, cloud-based care management platform integrating care pathways, documentation, HR, logistics, and financial management.

Products and services

• VCC iCON AI-powered care management software platform that integrates nine functional modules (including rostering, real-time visit tracking, voice-driven care logs, AI-generated care plans, AI-powered carer-client matching, compliance automation, and live data mirroring) for home care providers, hospitals, and discharge teams. Sold as cloud SaaS on a subscription basis.
• VCC iCON (May 2025 release) A May 2025 release of the VCC iCON care management platform, extending the AI-powered, nine-module offering sold to UK and international care providers.

Quantifiable outcome

• 40% reduction in back-office administrative overhead
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• KyndrylcoreTechnology or IntegrationChosen as managed service provider for IT infrastructure, ensuring VCC operates with reliability, scalability, and efficiency. Functions are designed by CSI analysts together with Kyndryl's design team in London, while system architecture is developed by Kyndryl's Bangalore, India division. CSI continuously engages 25–30 Kyndryl developers alongside its own internal resources. Partnership driven by shared commitment to addressing growing demand for quality home care services amid an ageing population.
• MicrosoftcoreTechnology or IntegrationCloud technology provider leveraging Microsoft technology for operations and innovation. Platform built on secure, scalable cloud technology to drive value in healthcare, especially home care. Supports sustainability goals by reducing Care Safety Innovation's carbon footprint. Microsoft's enterprise-grade security and compliance features ensure sensitive care data is protected.
• Dorset Care AssociationminorOthersProud sponsor of Dorset Care Association. Partnership supports the care association in celebrating and advancing adult social care across Dorset, Hampshire, and Wiltshire regions.

Scale indicators7 records

Recent moves10 records

Expansion highlights6 records

Broad incumbents

• Epic Systems: Dominant US-based EHR vendor for hospitals and large health systems. Relevant as the broader incumbent CSI's hospital expansion must integrate or differentiate against, particularly for discharge and post-acute workflows.
• Netsmart Technologies: US healthcare IT platform serving home health, hospice, behavioural health, and human services organisations. Relevant as a broader incumbent whose vertical SaaS modules overlap with CSI's care management ambitions, particularly in the US market CSI is entering.
• WellSky: US-headquartered broad health and care technology vendor covering home health, hospice, and post-acute workflows. Comparable as a broader incumbent with overlapping post-acute and home care capabilities.

Direct peers

• CareLineLive: UK all-in-one home care management software covering rostering, care planning, invoicing, and compliance for domiciliary agencies. Direct overlap with VCC iCON's nine-module scope and UK home care customer base.
• Birdie: UK-based AI-powered home care management platform serving domiciliary care agencies with rostering, care planning, and compliance. Closely comparable to VCC iCON in target customer, AI ambition, and UK-centric GTM.
• Person Centred Software: UK care management software widely adopted across care homes and home care, providing care planning, medication, and reporting tools. Comparable as a UK social care SaaS incumbent against which CSI must differentiate.
• Log my Care: UK care management software for home care and residential providers, offering care planning, eMAR, and rostering modules. Comparable to CSI's VCC iCON in vertical focus (home care) and modular SaaS delivery.
• Care Control: UK care management software offering care planning, eMAR, and staff rostering for residential and domiciliary care providers. Direct competitor within the same UK home care vertical.
• Nourish Care: UK-based care management platform focused on care homes and domiciliary providers with care planning, daily records, and analytics. Comparable in vertical (UK social care) and modular SaaS delivery, though historically more care-home centric.

Others

• Microsoft Cloud for Healthcare: Microsoft's healthcare data platform built on Azure, providing patient engagement, care coordination, and clinical analytics. Relevant as an adjacent platform player and CSI's infrastructure partner, with overlapping care-coordination capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/61567010616710
• LinkedInlinkedin.com/company/care-safety-innovations

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CARE SAFETY INNOVATIONS UK LTD