Care Control
Care Control Systems provides an all-in-one, cloud-based care management platform for UK and Irish care providers, unifying care planning, rota, HR, payroll, eMAR, CRM, analytics, and AI-powered documentation tools for residential, domiciliary, and supported living operators.
- Company typePrivate
- Founded2012
- HeadquartersTavistock, United Kingdom
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Care Control does
Care Control Systems Limited is a UK-based software company, founded in 2012 and headquartered in Tavistock, Devon, that provides a cloud-based, all-in-one care management platform for residential care homes, domiciliary care providers, supported living services, large care groups, councils, day centres, and specialist colleges. The platform unifies electronic care planning, rota/scheduling, HR, payroll, eMAR (electronic medication administration), CRM, reporting and analytics (Insights), invoicing, family engagement, and compliance within a single database, accessible via web (Care Control Cloud), iOS/Android mobile apps, a companion Pocket app for field-based domiciliary workers, and a Windows desktop client.
Underlying the platform is a cloud architecture with Microsoft Azure AD SSO (OAuth 2.0), HSCN connectivity for NHS integration, GP Connect interoperability, and an 8x8 telephony integration for call recording. The company has layered AI capabilities through its MargoAI sub-brand, offering tokenized generative text commands (Generate, Extend, Enhance, Translate) and predictive Advanced Analysis of care documentation, alongside a facial recognition sign-in add-on. Hardware (Samsung tablets, laptops, desktops) and pre-configured equipment bundles are sold alongside the software.
The business model is primarily subscription-based with an "all-in-one, no add-ons" pricing posture; specific subscription rates are quote-based and not publicly disclosed. Ancillary revenue streams include NHS HSCN connectivity at £150 per site per year, a CRM module at £15 per site per month, MargoAI token bundles (pay-as-you-go at £50 per token bundle), and one-time hardware sales. Go-to-market is direct sales-led across the UK and Ireland, supplemented by trade shows (Care Shows, Care Roadshows, Caring UK Conferences), content marketing, webinars, and an NHS Funding Coordinator to help customers secure ICS funding. Certifications include NHS Assured Digital Social Care Record status with first-mover MODS compliance, ISO 27001, Cyber Essentials Plus, GDPR compliance, and CASPA membership.
Care Control firmographics
Firmographics- Name
- Care Control
- Legal name
- Care Control Systems Limited
- Website
- https://carecontrolsystems.co.uk
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Care Control Systems provides an all-in-one, cloud-based care management platform for UK and Irish care providers, unifying care planning, rota, HR, payroll, eMAR, CRM, analytics, and AI-powered documentation tools for residential, domiciliary, and supported living operators.
- Ownership category
- akta.pro rank
Care Control industry classification
Industry- Product category
- Care Management Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)
- akta.pro secondary industry
- Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)
Keywords
Where Care Control is headquartered
LocationHeadquarters
- HQ city
- Tavistock
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
Care Control business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Software Subscription: All-in-one care management software sold as subscription with ethical, transparent pricing and no hidden fees or costly add-ons. All features included as standard.
- NHS Connectivity Service: Annual HSCN network access for NHS connectivity at £150 per site per annum (plus VAT).
- Equipment Sales: Hardware devices including Samsung tablets, laptops, desktop bundles, accessories, and specialized equipment configured to work with Care Control software. Devices include Samsung Galaxy A05s, Tab A11+, Tab A9, XCover 7, and bundled packages.
- MargoAI Token Bundles: AI analysis tokens and command bundles for MargoAI feature. Advance Analysis Tokens at £50 per 1,000 tokens. Basic Commands Bundle at £50 per 10,000 tokens each command type.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | All-in-One Platform - Single Tier |
| Subscription | Annual | NHS Connectivity Service |
| Subscription | Monthly | CRM Bundle |
| Usage-based | Pay-as-you-go | MargoAI Advance Analysis Tokens |
| Usage-based | Pay-as-you-go | MargoAI Basic Commands Bundle |
| One time/ perpetual license | Pay-as-you-go | Samsung Galaxy A05s |
| One time/ perpetual license | Pay-as-you-go | Samsung Tab A11+ Bundle |
| One time/ perpetual license | Pay-as-you-go | Samsung Tab A9 |
| One time/ perpetual license | Pay-as-you-go | Samsung XCover 7 |
| One time/ perpetual license | Pay-as-you-go | Desktop Bundle |
| One time/ perpetual license | Pay-as-you-go | Laptop |
| One time/ perpetual license | Pay-as-you-go | Full Facial Recognition Bundle |
| One time/ perpetual license | Pay-as-you-go | Half Facial Recognition Bundle |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels10 records
Care Control product offering
Product offeringCore offering
Care Control Systems sells an all-in-one, cloud-based care management software platform for UK care providers, combining real-time electronic care planning, rota management, eMAR medication administration, HR, payroll, CRM, reporting and analytics, and invoicing in a single integrated system. The platform is delivered through a web-based cloud application, iOS and Android mobile apps, a Windows desktop application, and a dedicated Pocket app for domiciliary carers, and is sold on a subscription basis with optional hardware sales and a usage-based AI add-on (MargoAI).
Product overview
Care Control Systems provides a true all-in-one care management software platform for UK care providers. The platform consists of a unified cloud-based system with fully integrated modules including Care Planning, Roster (Cloud Roster), HR, Payroll, eMAR, CRM, Reporting & Analytics (Insights), Invoicing, My Hub, and Organisation Management. The platform also includes AI-powered features via MargoAI for care documentation analysis and text generation, NHS GP Connect integration for health system interoperability, and a Family App for family engagement. Additional offerings include Cloud FM music playlists, equipment hardware sales, and NHS HSCN connectivity services. All modules share a single database and are accessible via web browser (Care Control Cloud), iOS/Android mobile apps, and Windows desktop application.
Differentiator
Problem solved
Functional benefit
Brands
- MargoAI: AI-powered feature within the Care Control platform designed to support care providers with intelligent assistance.
Products and services
- Care Control Cloud Platform All-in-one web-based care management software platform for UK care providers, integrating care planning, rota, HR, payroll, eMAR, CRM, reporting and analytics, invoicing, compliance, and family engagement on a single cloud system. Targeted at residential care homes, domiciliary care agencies, supported living providers, day centres, specialist colleges, large care groups, and councils.
- Care Control Mobile App Mobile application for iOS and Android enabling care staff to access care records, rotas, eMAR and documentation on the go; available on Google Play and Apple App Store.
- MargoAI AI-powered add-on within the Care Control platform providing Advance Analysis (predictive AI for care documentation and data) and Basic Commands (Generate, Extend, Enhance, and Translate) with usage-based token bundles sold separately.
- NHS Connectivity (HSCN) Service
Quantifiable outcome
- Over 80,000 care workers use the platform
- +2 more outcomes
Companies that use Care Control
Customer profileNamed customers20 records
Segments7 records
Ideal customer profiles4 records
Care Control technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability10 records
Feature15 records
Care Control partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- GP Connect (NHS Integration)coreIntegration enabling Care Control to access NHS GP systems for seamless health and social care information sharing. Supports the NHS vision of integrated care records.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Care Control competitors and assessment
Company assessmentDirect peers
- Person Centred Software: One of the largest UK digital care planning providers, offering an all-in-one platform (mCare, Atlas) for residential and home care. Directly competes with Care Control for the same NHS-aligned care home buyers.
- Nourish Care: UK-based care management software for residential, domiciliary and supported living providers, with strong NHS Assured positioning. Overlaps directly with Care Control's core market and feature set.
- CareDocs: Established UK provider of electronic care planning, medication and rostering software for care homes. Direct competitor targeting the same residential and nursing care buyer base.
- Log my Care: UK cloud-based care management platform focused on care homes and home care. Competes head-on with Care Control in the digital social care record market.
- KareInn: Digital care planning and care home management software for UK care providers, with an emphasis on evidence-based care plans. Comparable product and customer overlap with Care Control.
- CoolCare: UK care home management software covering rostering, HR, payroll and care planning. Closely comparable offering to Care Control's all-in-one approach for care home groups.
- Radar Healthcare: UK healthcare quality, safety and compliance software used by care providers. Adjacent in compliance and risk management to Care Control's platform, frequently co-sold or evaluated by the same buyers.
- Ablyss Care Management Systems: UK provider of care home management software (Ablyss CMS) covering care planning, eMAR and rostering. Long-standing direct competitor in the UK residential care software market.
Emerging players
- Sekoia: Danish-origin digital care planning platform now expanding into the UK market with tablet-based workflows. Emerging peer with overlapping functionality and an international growth profile similar to Care Control.
Broad incumbents
- Microsoft Dynamics 365: Broad enterprise software incumbent offering HR, finance and operations modules that can be configured for care providers. Represents the larger-platform competitive threat to specialist care software vendors like Care Control.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Care Control social profiles
Digital presenceCare Control compliance and trust
Trust signalCompliance6 records
Care Control financial estimates
Financial estimateRevenue estimate
Valuation estimate
Care Control leadership team
Management profileNumber of profiles
Profiles9 records
Care Control funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Care Control M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Care Control
What does Care Control do?
Care Control Systems sells an all-in-one, cloud-based care management software platform for UK care providers, combining real-time electronic care planning, rota management, eMAR medication administration, HR, payroll, CRM, reporting and analytics, and invoicing in a single integrated system. The platform is delivered through a web-based cloud application, iOS and Android mobile apps, a Windows desktop application, and a dedicated Pocket app for domiciliary carers, and is sold on a subscription basis with optional hardware sales and a usage-based AI add-on (MargoAI).
Is Care Control a public or private company?
Care Control is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Care Control founded?
Care Control was founded in 2012. It employs 1 to 10 people.
Where is Care Control based?
Care Control is headquartered in Tavistock, United Kingdom, in the Europe region.
How does Care Control make money?
Four revenue lines are on record. Software Subscription is the primary driver. The others are NHS Connectivity Service, equipment Sales and margoAI Token Bundles.
Who are Care Control's main competitors?
Direct peers on record are Person Centred Software, Nourish Care, CareDocs, Log my Care, KareInn, CoolCare, Radar Healthcare and Ablyss Care Management Systems. Sekoia is listed as an emerging player. Microsoft Dynamics 365 is listed as a broad incumbent.
Does Care Control have an API?
Yes. Care Control supports Microsoft Azure AD single sign-on (OAuth 2.0) for user authentication. The platform also offers call recording functionality via 8x8 phone provider integration. No public API documentation or developer portal was identified in the available sources.
What industry is Care Control in?
Care Control's product category is Care Management Software. Its primary akta.pro industry code is HLACAHAD, Care Management & Coordination Platforms (case/disease management workflows), with a secondary code of HLAFAEAL, Care Management & Care Coordination (Home & Community-Based). Its NAICS code is 541511 and its SIC code is 7372.