The Good Access Company

What The Good Access Company does

The Good Access Company is an Ottawa-based, privately held retailer and installer of mobility and accessibility equipment serving individuals with mobility challenges, seniors seeking to age in place, pediatric patients, and the healthcare professionals who refer them. The company's core offering spans six product categories: mobility (manual and power wheelchairs, scooters, walkers, crutches, canes), accessibility (straight and curved stairlifts, vertical platform lifts, ceiling lifts, ramps, handrails), pediatric equipment (wheelchairs, standing and walking frames, adaptive seating, transport, safety beds), bathroom safety (bath lifts, commodes, transfer benches, grab bars, raised toilet seats), bedroom equipment (adjustable and hospital beds, pressure-relief mattresses), and daily living aids (transfer, dressing, eating, and personal care devices). Its go-to-market is direct-to-consumer via a single retail storefront at 15 Antares Drive in Ottawa, complemented by phone, email, and free in-home assessments conducted by employed technicians rather than subcontractors.

The company monetizes through three primary revenue streams: one-time sales of new and professionally inspected used equipment, short-term rentals of wheelchairs, scooters, walkers, and bathroom/bedroom equipment, and professional installation services bundled into equipment sales. Pricing is asset-based and tiered: straight stairlifts range from $4,295 to $5,799, curved stairlifts start at $12,625, and vertical platform lifts range from $10,000 to over $20,000, with used straight stairlifts available from $2,200 to $3,500 installed. A distinguishing commercial feature is a dedicated ADP (Ontario Assistive Devices Program) funding assistance workflow that can cover up to 75% of eligible equipment costs, supplemented by ODSP, EHSS, ACSD, and nonprofit funding pathways. The company is 100% locally owned and operated by co-founders Luc Grenier (President) and David Lacroix (Vice President), each with 25+ years of industry experience, and serves only the Ottawa and surrounding-area market.

Name

The Good Access Company

Legal name

The Good Access Company

Website

https://goodaccess.ca

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

The Good Access Company is an Ottawa-based retailer and installer of mobility and accessibility equipment (wheelchairs, stairlifts, platform lifts, ramps, pediatric and bathroom safety products) serving individuals with mobility challenges, seniors aging in place, and pediatric patients, with direct in-home assessments and ADP funding assistance.

Ownership category

akta.pro rank

Product category

Mobility and Accessibility Equipment Retail

NAICS

Home Health Equipment Rental (532283), Personal and Household Goods Repair and Maintenance (8114), Consumer Goods Rental (5322)

akta.pro primary industry

Mobility Device Sales, Rental & Service (Wheelchairs, Scooters, Walkers) (HSABAKAC)

akta.pro secondary industries

Home Mobility & Accessibility Equipment (Ramps, Stair Lifts, Transfer Aids) (HSABAKAB), Mobility Aids (Wheelchairs, Scooters, Walkers, Canes) (HLAHAMAA), Accessibility & Platform Lift Service (Wheelchair/Vertical Platform Lifts) (BPABAIAI)

Keywords

• Mobility equipment retail
• Accessibility equipment supply
• Wheelchair sales
• Stairlift installation
• Home accessibility equipment

Headquarters

HQ city

Ottawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Equipment Sales (New): Retail sales of mobility and accessibility equipment including wheelchairs, scooters, walkers, stairlifts, platform lifts, bathroom safety, bedroom equipment, and daily living aids. Products sold directly to consumers with professional installation included.
2. Used Equipment Sales: Sales of professionally inspected and serviced used stairlifts, ramps, and vertical platform lifts at lower price points than new equipment.
3. Equipment Rentals: Short-term rentals of wheelchairs, walkers, scooters, bathroom equipment, bedroom equipment, and stairlifts to accommodate temporary needs or recovery periods.
4. Professional Installation Services: Installation services for mobility and accessibility equipment, performed by local technicians rather than subcontractors.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The Good Access Company retails mobility and accessibility equipment — including manual and power wheelchairs, scooters, walkers, stairlifts, platform lifts, ceiling lifts, ramps, bathroom safety products, adjustable beds, pediatric mobility equipment, and daily living aids — directly to consumers in Ottawa. The company also sells inspected used/refurbished equipment, rents equipment on a short-term basis, and provides professional installation and ongoing service performed by its own local technicians.

Product overview

The Good Access Company is a physical product retailer offering a comprehensive portfolio of mobility and accessibility equipment. The offering consists of core mobility products (manual and power wheelchairs, scooters, walkers, crutches, canes), accessibility equipment (stairlifts, platform lifts, ceiling lifts, ramps, grab bars), pediatric equipment (wheelchairs, standing frames, walking frames), bathroom safety (bath lifts, commodes, transfer benches, raised toilet seats), bedroom equipment (adjustable beds, mattresses, bed rails, pillows), and daily living aids (transfer aids, dressing aids, eating aids, personal care products). Add-on offerings include power assist and manual assist wheelchair add-ons, replacement parts, and used/refurbished equipment. The company operates as a local Ottawa retailer with ADP (Assistive Devices Program) funding assistance.

Differentiator

Problem solved

Functional benefit

Products and services

• Manual Wheelchairs Manual wheelchairs including lightweight, titanium, and carbon fiber options sold for personal mobility assistance and including professional fitting and ADP funding assistance.
• Power Wheelchairs Electric-powered wheelchairs available in front wheel, mid wheel, and rear wheel drive configurations for users with limited upper-body strength or longer-distance mobility needs.
• Mobility Scooters Three- and four-wheel mobility scooters including portable and folding models for outdoor and community mobility.
• Walkers and Rollators Walking aids including 4-wheel walkers, 2-wheel walkers, and platform walkers for stability and balance support.
• Stairlifts Chair lifts for straight and curved staircases, priced $4,295–$5,799 for straight and $12,625+ for curved, enabling mobility between floors in private homes.
• Platform Lifts (VPL) Vertical platform lifts providing wheelchair access to porches, decks, and elevated surfaces, priced $10,000–$20,000+ depending on requirements.
• Ceiling Lifts Overhead lifting systems for safe patient transfer within care facilities or private homes.
• Wheelchair Ramps Modular, portable, and custom-configured wheelchair ramps for home accessibility, with pricing that varies based on layout and length.
• Pediatric Mobility Equipment Pediatric wheelchairs, walking frames, standing frames, adaptive seating, transport solutions, strollers, tables and desks, hygiene items, postural support, recreation equipment, and safety beds for children with mobility needs.
• Bathroom Safety Equipment Bath lifts, commodes, raised toilet seats, transfer benches, grab bars, bath seats, and bath accessories for safe bathroom use by individuals with mobility challenges.
• Adjustable Beds and Mattresses Electric adjustable beds, hospital beds, hi-lo beds, floor beds, pressure relief mattresses, prevention mattresses, and overlay mattresses for home care and bed-bound individuals.
• Daily Living Aids Transfer aids, dressing aids, eating aids, personal care products, and household aids supporting independent daily living for individuals with limited mobility or dexterity.
• Used and Refurbished Mobility Equipment Professionally inspected and serviced used stairlifts, ramps, and vertical platform lifts offered at lower prices than new equipment, with used straight stairlifts priced $2,200–$3,500 installed.
• Mobility Equipment Rentals Short-term rentals of wheelchairs, walkers, scooters, bathroom equipment, bedroom equipment, and stairlifts to accommodate temporary needs or recovery periods.
• Professional Installation and Service Professional installation of mobility and accessibility equipment delivered by in-house local Ottawa technicians (not subcontractors), with ongoing post-sale service, adjustments, and repair available through the dedicated service team.

Quantifiable outcome

• ADP can cover up to 75% of eligible equipment costs
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered minor.

• VGM CanadaminorChannel Partner/ Reseller/ DistributorListed as a partner on the company's Partners page. VGM Canada provides group purchasing services and products for the mobility industry.
• PG Paint and DesignminorOthersListed as a partner, likely providing home modification and accessibility installation services such as ramps and handrails.
• MS SocietyminorStrategic or Co-development PartnerListed as a partner. MS Society provides support and resources for people affected by multiple sclerosis, potentially referring clients to Good Access for mobility equipment.
• SCI OntariominorStrategic or Co-development PartnerListed as a partner. Spinal Cord Injury Ontario supports individuals with SCI, potentially referring clients to Good Access for mobility equipment.
• Liquid GymminorOthersListed as a partner. Ottawa-based gym potentially offering accessibility resources or community connections for mobility-impaired individuals.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Numotion: U.S.-based provider of complex rehab technology (CRT) and mobility equipment including manual and power wheelchairs. Comparable in mobility equipment retail, ATP-supported assessments, and clinical referral model, though focused on the U.S. market and at larger scale.
• 101 Mobility: North American franchise specializing in stairlifts, ramps, platform lifts, vehicle lifts, and home accessibility with in-home assessment and installation. Closely mirrors Good Access's accessibility equipment focus and service-led model, but operates through a franchise system across the U.S. and select Canadian markets.
• Motion (formerly Motion Specialties): Largest Canadian provider of mobility and accessibility equipment with multiple locations across the country, offering wheelchairs, scooters, stairlifts, and home modifications. Directly comparable in product mix, ATP-registered clinical model, and installation services, but with national scale Good Access lacks.
• Lifeway Mobility: U.S. accessibility company offering stairlifts, ramps, platform lifts, and home modifications with in-home assessments and professional installation. Strongly comparable on the accessibility/home-modification side of Good Access's business, though geographically concentrated in the United States.
• Accessible Home Health Care / Accessibility Professionals: Canadian accessibility equipment retailer and installer offering stairlifts, ramps, and home modifications similar to Good Access's accessibility portfolio. Closely competes in the same product categories with overlapping target customers.

Broad incumbents

• Drive DeVilbiss Healthcare: Global manufacturer and broad-line distributor of mobility, respiratory, and home medical equipment serving retailers, providers, and consumers. Many of Good Access's wheelchairs, walkers, and daily living aids are sourced from Drive or comparable OEMs, making it a key supplier-side incumbent.
• Permobil: Global manufacturer of power wheelchairs, seating and positioning systems, and pediatric mobility solutions. Comparable in product categories and pediatric focus, and competes with Good Access for complex rehab referrals through manufacturer-direct clinical support.
• Invacare: Global manufacturer of manual and power wheelchairs, scooters, and homecare beds. Comparable through its product overlap with Good Access's mobility and bedroom categories, though Invacare operates as a manufacturer serving retailers like Good Access rather than as a direct-to-consumer peer.
• Sunrise Medical: Major wheelchair and mobility equipment manufacturer behind the Quickie, Breezy, Zippie, and Magic Mobility brands. Supplies many of the manual/power wheelchairs and pediatric wheelchairs carried by Good Access and competes indirectly for end-customer relationships through manufacturer-direct channels.

Others

• VGM Canada: Group purchasing organization serving Canadian mobility and accessibility providers, listed as a partner on Good Access's site. Acts as a supplier and ecosystem partner rather than a direct competitor, but is highly relevant as a comparable operating context for the Canadian mobility retail industry.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCiwxse0X5QmSC8pxvIRGVEw
• Facebookfacebook.com/goodaccess
• Instagraminstagram.com/thegoodaccesscompany
• LinkedInlinkedin.com/company/good-access

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Good Access Company