CARE EXPRESS LTD

What CARE EXPRESS LTD does

Care Express Limited is a UK-based, privately held B2B distributor of consumables, equipment, and supplies targeting care homes and nursing homes. The company operates a sales-led, account-based e-commerce model through an Odoo-powered storefront offering more than 20 product categories, including cleaning and laundry chemicals, dishwashing, waste management, paper and hygiene products, medical and nursing consumables, incontinence supplies (featuring Tena brands), medical equipment, furniture and living aids, bedding and linen, uniforms and PPE, and infection control supplies. Customers must register for a trade account to access pricing; the company augments catalogue sales with value-added services such as a free Smart Spend Audit, a managed Laundry Onboarding Service (delivered in partnership with Cleenol), and personalized account management.

Revenue is generated primarily through one-time product sales at account-negotiated prices, with bulk and wholesale pricing tiers available, free UK delivery on orders above £95, and a £8.95 carriage charge below threshold (plus a £150 minimum for phone/email orders). Next-day delivery is available on consumable products for orders placed before 4pm, with geographic carve-outs for the Scottish Highlands, Northern Ireland, and UK offshore islands. Care Express is a subsidiary of EMT Healthcare and explicitly leverages its parent's wholesale supply network alongside two family legacies — one in care home operations and one spanning 60+ years in healthcare supply — as credibility and sourcing assets. The business holds no disclosed patents, has no public funding history, and uses no AI/ML-driven product features.

Name

CARE EXPRESS LTD

Legal name

Care Express Limited

Website

https://care-express.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Care Express Limited is a UK-based B2B e-commerce distributor of consumables, medical supplies, equipment, and PPE to care homes and nursing homes, operating an account-based trade model backed by parent EMT Healthcare.

Ownership category

akta.pro rank

Headquarters

HQ city

Leigh-on-sea

HQ country

United Kingdom

HQ region

Europe

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure

Revenue model

1. Product Sales: Care Express generates revenue through the sale of care home consumables and supplies including cleaning products, hygiene products, medical consumables, incontinence products, and equipment. They offer bulk and wholesale pricing options for account holders. Pricing is account-based, requiring registration to view specific prices.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Care Express is a UK-based B2B e-commerce supplier of care home consumables and equipment, providing over 20 product categories — including cleaning supplies, laundry products, medical consumables, incontinence care, medical equipment, furniture, PPE, and infection control products — to care homes and nursing homes via account-based online ordering with next-day UK delivery. The offering is complemented by value-added services such as free Smart Spend audits and a Laundry Onboarding service with COSHH training.

Product overview

Care Express is a UK-based care home consumables supplier offering a comprehensive portfolio of products and services for care homes, nursing homes, and healthcare facilities. The company operates as a unified e-commerce platform providing over 20 product categories including Cleaning Supplies, Laundry Products, Dishwashing Products, Waste Management, Floor Care, Housekeeping, Paper Products, Hygiene Products, Kitchen and Catering, Electrical Cleaning Equipment, Medical Consumables, Nursing Consumables, Medical Equipment, Furniture and Living Aids, Bedding and Linen, Incontinence Products (featuring Tena brand products), Uniforms and PPE, Office Supplies, and Infection Control Supplies. The product range is complemented by value-added services including a Smart Spend Audit Service for cost optimization and a Laundry Onboarding Service delivered in partnership with Cleenol. Care Express is backed by the wholesale strength of EMT Healthcare and is built on three generations of expertise in the care home sector with over 60 years of healthcare supply network experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Cleaning Supplies Commercial cleaning products including surface cleaners, degreasers, and sanitizers for maintaining hygiene standards in care home environments.
• Laundry Products Care home laundry supplies including laundry liquids, powders, and specialized detergents formulated for healthcare environments.
• Medical Consumables Clinical consumables including syringes, needles, procedure packs, drug destruction kits, wound care dressings, and record keeping supplies for care home nursing operations.
• Medical Equipment Care home medical equipment including medical fridges, drug storage units, mobility aids, respiratory equipment, and thermometers.
• Incontinence Products Care home incontinence products including Tena Comfort, Tena Flex, Tena Pants, Tena Slip, Tena Men, and related continence care supplies.
• Uniforms and PPE Healthcare uniforms and PPE supplies including aprons, disposable gloves, face coverings, scrubs, chef jackets, and workwear.
• Furniture and Living Aids Care home furniture and mobility aids including beds, mattresses, chairs, tables, bedroom storage, and daily living aids.
• Infection Control Supplies Infection prevention products including disinfectants, sanitising wipes, aprons, PPE, gloves, bags, sacks, sprayers, and foggers.
• Smart Spend Audit Service Free spend audit service that reviews a customer's current products and simplifies their product range to help cut waste, reduce brands, and lower costs across care homes.
• Laundry Onboarding Service Managed laundry onboarding service including on-site surveys, dosing system installation, COSHH training, and seamless transition support, delivered in partnership with Cleenol.

Quantifiable outcome

• Order by 4pm for next-day delivery on consumable products
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• CleenolcoreStrategic or Co-development PartnerCare Express works in partnership with Cleenol, a UK-based B Corp manufacturer known for high-quality, sustainable cleaning and hygiene products. The partnership provides proven, professionally formulated products, a more sustainable approach to care-home cleaning, added confidence in quality and consistency, and expert input into site surveys and recommendations. Cleenol supports Care Express's laundry onboarding service which includes free onboarding consultation, chemical safety overview, COSHH training, standardised dosage guides, and close account management.

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• Countrywide Healthcare Supplies: UK-based B2B distributor of care home and healthcare consumables, mobility aids, and daily living products. Closely comparable to Care Express in target customer (UK care homes), product mix (cleaning, hygiene, incontinence, equipment), and account-based B2B sales model.
• Williams Medical Supplies: UK medical and pharmaceutical wholesaler distributing medical consumables, equipment, and supplies to healthcare providers including care homes. Comparable on the wholesale-supply-to-care-home model, though with a stronger pharma angle.
• NHC Group: UK supplier of nursing, care home, and medical consumables with a multi-category catalog and account-based ordering. Directly comparable on customer base (UK care homes/nursing homes) and product range in clinical and hygiene consumables.
• Beaucare Medical: UK supplier of medical, hygiene, and care home consumables serving care homes, nursing homes, and healthcare facilities. Directly comparable on product categories (cleaning, laundry, incontinence, PPE) and B2B account-based ordering.
• Gompels Healthcare: UK e-commerce-first B2B supplier of healthcare, cleaning, hygiene, and PPE products to care homes, schools, and businesses. Closely matches Care Express's account-based online ordering model and product breadth in cleaning and hygiene.
• Reliance Medical: UK manufacturer and supplier of first aid, medical, and PPE consumables serving healthcare and care facilities. Directly comparable on consumables distribution to UK care homes and healthcare providers.

Others

• Cleenol: UK-based B Corp manufacturer of cleaning and hygiene products that is also Care Express's named strategic partner. Included as an adjacent partner/supplier relevant for benchmarking product quality and the laundry onboarding service rather than as a direct competitor.

Broad incumbents

• McKesson UK: UK arm of a global healthcare distributor supplying medical supplies, equipment, and pharmaceuticals to care homes, pharmacies, and hospitals. Broader portfolio than Care Express but competes on overlapping categories (medical consumables, equipment, incontinence).
• Bunzl plc: Global distribution group with a large UK healthcare and care-home division offering cleaning, hygiene, medical, and PPE consumables. Overlaps with Care Express's catalog and customer base but operates at much greater scale and as a multi-vertical distributor.
• Henry Schein UK: Global distributor of healthcare products, including a UK presence serving care homes, dental, and medical practices. Comparable on medical consumables and equipment distribution but as part of a much wider global portfolio.

Market position

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/care-express-uk

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CARE EXPRESS LTD