CCR SYSTEMS (UK) LTD

What CCR SYSTEMS (UK) LTD does

CCR Systems (UK) Ltd is a family-run, privately held technology systems integrator and reseller headquartered in Leeds, England, founded in 1994. The company sells, installs, and supports an integrated portfolio of business technology products for UK SMB and mid-market customers across hospitality, retail, education, government, and membership-club verticals. Core offerings are organized around five stacks: Samtouch cloud-based EPOS systems (with OrderPad handheld ordering and Samtouch Office cloud back office), cloud VoIP telephone systems built on Yealink hardware, AI-enabled IP/analogue CCTV with Ajax intruder alarms, Paxton Net2 networked access control, and connectivity via CityFibre full fibre, Starlink satellite broadband, and DrayTek/TP-Link networking equipment. Payment processing is delivered through Emerchantpay, doJo, Paymentsense, and Pax card terminals integrated with the EPOS layer.

Revenue is generated through a mix of one-time hardware sales, recurring service and support contracts, equipment rental and leasing arrangements, and monthly subscriptions (notably a £15 per-user-per-month VoIP bundle and £2-per-day EPOS payment plans). Go-to-market is a direct B2B field-sales and installation model with all field staff holding Enhanced Police DBS Checks, enabling work in sensitive sectors such as local authorities, schools, and care homes. Key customers include Leeds City Council (approved contractor for multiple council venues including Leeds City Museum and Leeds Art Gallery), the University of Huddersfield (12-site EPOS deployment), and multi-site hospitality operators such as Cut & Craft and Lucia Restaurants. The company has no disclosed funding, no institutional investors, and no subsidiaries, operating as a bootstrapped SME reliant on direct founder management and long-tenured client relationships, with some customers exceeding 15 years of continuous service.

Name

CCR SYSTEMS (UK) LTD

Legal name

CCR Systems (UK) Ltd

Website

https://ccrsystemsuk.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

CCR Systems (UK) Ltd is a Leeds-based, family-run technology systems integrator selling, installing, and supporting EPOS, VoIP, CCTV, access control, payments, and broadband solutions for UK hospitality, retail, education, and public-sector businesses.

Ownership category

akta.pro rank

Product category

Business Technology Systems Integration

NAICS

Security Systems Services (56162), Office Machinery and Equipment Rental and Leasing (532420)

SIC

Services-Computer Rental & Leasing (7377)

akta.pro primary industry

CCTV Camera & NVR/DVR System Installation (HSAHACAA)

akta.pro secondary industries

Commercial & Multi-Site CCTV Deployment Services (HSAHACAG), CCTV Networking, Cabling (PoE) & Storage Infrastructure (HSAHACAI)

Keywords

• EPOS systems integration
• CCTV security installations
• Cloud VoIP telephony
• Card payment terminals
• Business broadband connectivity

Headquarters

HQ city

Leeds

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Technology Hardware Sales: Sale of technology systems including CCTV equipment, EPOS terminals, card payment machines, VoIP phones, broadband routers, access control systems, and digital signage displays. One-time hardware revenue with optional service contracts.
2. Service & Support Contracts: Ongoing maintenance, support, and monitoring services including preventative maintenance, emergency repairs, remote support, and on-site technical assistance. Recurring revenue from service agreements.
3. Rental & Leasing: Flexible rental and leasing solutions for technology equipment, allowing businesses to access latest technology without significant upfront investment. Short-term rentals and long-term leasing options available.
4. Hosted VoIP Services: Monthly subscription for cloud-based phone systems including unlimited calls bundle at £15 per user per month. Additional revenue from hardware purchases and premium support tiers.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

CCR Systems UK designs, supplies, installs, and supports integrated technology systems for UK businesses, centered on Samtouch cloud-based EPOS, AI-powered IP/analogue CCTV with intruder alarms, cloud-hosted VoIP telephony, card payment terminals, full-fibre and Starlink broadband with managed networking, Paxton Net2 access control, digital signage, and structured data cabling. The company bundles these with preventative maintenance, rental/leasing options, and 24/7 support as a single contracted provider for hospitality, retail, education, and public-sector customers.

Product overview

CCR Systems UK is a technology systems provider offering an integrated portfolio of hardware, software, and services for UK businesses. The core offering centers on Samtouch EPOS systems (with cloud back office, OrderPad, and Caller ID modules) for hospitality and retail operations, complemented by cloud-based VoIP telephone systems with Yealink hardware. Security solutions include IP and analogue CCTV with AI monitoring, Ajax intruder alarms, and Paxton Net2 access control. Payment processing is delivered through partnerships with Emerchantpay, doJo, Paymentsense, and Pax terminals integrated with EPOS. Broadband offerings include full fibre (CityFibre) and Starlink satellite connectivity with DrayTek and TP-Link networking equipment. The company also provides digital signage solutions and data cabling services. All offerings are supported by comprehensive maintenance, repair, and rental services.

Differentiator

Problem solved

Functional benefit

Products and services

• Samtouch EPOS System
• Cloud VoIP Telephone System Internet-based business phone system offering unlimited UK calls, advanced features including call forwarding, voicemail-to-email, auto-attendants, CRM integration, Microsoft Teams integration, and 4G failover resilience. Targeted at UK SMBs needing flexible communications.
• IP CCTV Systems Network-based CCTV systems providing crystal-clear HD/4K video, AI-driven intrusion detection with human/vehicle discrimination, 2-way audio, remote mobile app access, and secure cloud storage for comprehensive surveillance coverage. Targeted at UK businesses across hospitality, retail, property management, and public sector.
• Analogue CCTV Systems Cost-effective video surveillance systems with advanced recording capabilities, providing reliable security coverage for businesses of any size. Targeted at UK SMBs seeking budget-friendly CCTV.
• Ajax Intruder Alarms Smart wireless intruder alarm systems with mobile app control, rapid response alerts, customizable coverage for various entry points, and advanced detection technology. Targeted at UK businesses requiring integrated intrusion detection.
• Paxton Net2 Access Control Networked access control system with real-time monitoring, detailed event logging, flexible access permissions, and integration with CCTV and alarm systems. Targeted at UK businesses needing centralized entry management.
• Card Payment Terminals (Emerchantpay, doJo, Paymentsense, Pax) Range of card payment terminals from Emerchantpay, doJo, Paymentsense, and Pax supporting contactless, in-person, online, and over-the-phone transactions, with real-time AI fraud detection. Targeted at UK retail, hospitality, and food retail businesses.
• Full Fibre Broadband Ultra-fast fibre broadband through CityFibre partnership, offering superior speeds, minimal downtime, and high resilience for businesses relying on cloud services. Targeted at UK businesses needing high-performance connectivity.
• Starlink Satellite Broadband High-speed, low-latency satellite internet via SpaceX Starlink for businesses in remote or underserved areas where traditional broadband is unavailable. Targeted at UK businesses in rural or hard-to-reach locations.
• Digital Signage Solutions Interactive touchscreens, animated menu boards, and window displays with 4K resolution, flexible content management via USB, Wi-Fi, or wired connections. Targeted at UK hospitality, retail, and venue operators.
• Data Cabling Services Network distribution, structured cabling, and comms cabinet installations ensuring robust, scalable network infrastructure for business connectivity. Targeted at UK businesses undergoing fit-outs, refurbishments, or network upgrades.
• Service & Support (Maintenance, Repairs, Rental, Leasing) Preventative maintenance, emergency repairs, rental and leasing options, system upgrades, remote support, diagnostics, and on-site technical assistance for all technology systems supplied. Targeted at all CCR Systems UK customers across hospitality, retail, education, and public sector.

Quantifiable outcome

• Order processing speed improved by at least 35% with Samtouch OrderPad
• +1 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability10 records

Feature4 records

Partnerships

13 partnerships are on record, tiered core.

• EmerchantpaycoreTechnology or IntegrationCard payment terminal provider integrated with CCR Systems' EPOS solutions, enabling seamless, secure payment processing for businesses.
• doJocoreTechnology or IntegrationCard terminal provider offering sleek, user-friendly terminals with fast transactions and cash flow management tools integrated into CCR Systems' payment solutions.
• PaymentsensecoreTechnology or IntegrationPayment solutions provider supporting in-person, online, and over-the-phone transactions with analytics and insights, integrated with CCR Systems' offerings.
• PaxcoreTechnology or IntegrationPayment terminal manufacturer offering portable, countertop, and mobile solutions with advanced technology, flexibility, and robust security protocols.
• Dahua SecuritycoreTechnology or IntegrationPremier CCTV and security camera manufacturer providing AI-powered surveillance technology, 4K resolution, and TiOC (Three-in-One Camera) systems for CCR's security solutions.
• Ajax SystemscoreTechnology or IntegrationSmart intruder alarm provider known for effective intrusion detection, mobile app control, and rapid response alerts integrated into CCR's security offerings.
• PaxtoncoreTechnology or IntegrationProvider of Paxton Net2 networked access control system with real-time monitoring, event logging, and flexible permissions, installed by CCR Systems.
• YealinkcoreTechnology or IntegrationVoIP telephone and base station manufacturer providing high-quality, durable devices with advanced VoIP functions integrated into CCR's cloud phone systems.
• SpaceX / StarlinkcoreTechnology or IntegrationSatellite broadband provider offering high-speed, low-latency internet via low Earth orbit satellites for businesses in remote or underserved areas.
• CityFibrecoreTechnology or IntegrationFull fibre broadband provider enabling ultra-fast, high-performance connectivity for businesses through CCR Systems' broadband solutions.
• DrayTekcoreTechnology or IntegrationEnterprise-level networking equipment provider known for reliability and advanced features including traffic management, VPN support, and enhanced security.
• TP-LinkcoreTechnology or IntegrationCost-effective and scalable networking solutions including routers and mesh access points for small to medium-sized businesses.
• SamtouchcoreTechnology or IntegrationCloud-based EPOS software platform providing point of sale, back office management, OrderPad, loyalty programs, and comprehensive hospitality features.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Broad incumbents

• Lightspeed Commerce: Global cloud-based POS and commerce platform serving retail and hospitality SMBs. Competes with CCR Systems' EPOS offering at the software layer, increasingly reaching UK customers directly and bypassing traditional resellers.
• Gamma Communications: UK-based provider of unified communications, connectivity, and cloud services, primarily through a partner channel. Overlaps with CCR Systems' VoIP and broadband offerings, though operates at significantly larger scale with wholesale rather than direct SMB focus.

Direct peers

• Zonal: UK-headquartered hospitality technology specialist offering EPOS, kitchen display, and back-office software to restaurants, pubs, and hotels. Closely comparable to CCR Systems on EPOS focus, hospitality vertical, and UK SMB customer base, though larger and software-led rather than integrator-led.
• Lighthouse Systems: UK EPOS provider for hospitality, retail, and leisure operators, offering both hardware and software with installation and support. Direct competitor to CCR Systems' Samtouch-led EPOS offering across the same verticals.
• Air IT: UK managed IT services provider offering unified communications, connectivity, and security solutions to SMBs. Mirrors CCR Systems' one-stop bundling approach across telephony, broadband, and security, though at a larger managed-services scale.
• BDR Solutions: UK-based EPOS, payments, and hospitality technology provider offering bundled solutions to UK SMBs. Comparable portfolio breadth and customer base as CCR Systems' integrated technology stack.
• Epos Now: UK-founded cloud-based EPOS platform serving SMB retail and hospitality with bundled hardware. Comparable product category and target customer as CCR Systems, though delivered via SaaS/self-service model rather than installer-led sales.
• Cunninghams EPOS Group: UK EPOS and integrated technology solutions provider focused on hospitality, retail, and leisure. Direct competitor to CCR Systems' EPOS-led offering with similar vertical focus and multi-site deployment experience.

Regional players

• Banham: UK security systems provider offering CCTV, access control, alarms, and locksmith services to commercial and residential customers. Comparable to CCR Systems' security offering, though with stronger London concentration.

Emerging players

• Toast: US-based restaurant management platform with cloud POS, payments, and hardware, expanding into the UK. Represents the cloud-native competitive threat to CCR Systems' traditional EPOS reseller model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/ccrsystemsuk
• Facebookfacebook.com/61559636829594
• LinkedInlinkedin.com/company/ccr-systems-uk-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CCR SYSTEMS (UK) LTD